HP India Complaints & Reviews

hello hp service, I want to inform you that your hp company is sucks now. I hate hp service, I have my laptop use 5 months, but every time it has some problem, Every time I need to call your technician to repair it again and again. It gets hang every time, your service providers are give temporary solution and laptop problem is going on. you are the worst dealers of laptop ever hp. My bad luck is I have purchase your company laptop. I have suggest my all guys to don't purchase your laptop and other accessorize.

Dear Sir, I was purchased hp 7 voice tab vide serial no- CNU4489SRF PRODUCT NO J6U32PA#ACJ AND IMEI NO-[protected]. The said product is under warranty. But unfortunate from last two days back did not take charge. While I was attract to authorized service center kolkota the service person was not ready to accept the problem and denies to receive the product and replied that your display is cracked i[censored] change the display by cash payment than we will receive the complain, and pressers me to replace the display. In fact my display is little bit cracked but working perfectly and it cracked last three months before but the charger problem came last two days back. I do not want to change display due to my finance problem but which is under warranty provide the service. Therefore here is my humble request to you kindly direct to Kolkata service center to receive the product and provide the service with honestly. Here is attached my details of products and kolkat service center call report. Waiting for your quick response... With thank and regards… Srikant pattanayak Advocate Cell no-[protected] Kolkata-wb

I purchased a HP laptop few months back. And this is the third time I visited the store for the battery issue with your laptop in its warranty period. This laptop has battery issues, driver issues and a variety of other problems. I WILL NEVER PURCHASE ANY HP PRODUCT EVER AGAIN. Extremely poor service and poor quality of products.

I am having a very bad experience with the service team (I'm living in Bangalore and been contacted by the IQOR team). Its been a very hard time for customer if the service team wont act unless the customer calls them up repeatedly. And still no progress has been made over the last 2 weeks. Absolutely zero progress. And I'm extremely frustrated by the fact that the people I had contacted aren't even ready to share proper info on escalating this to get a better service. I'm trying my luck with this. I had raised the complaint on May 18th. This is the case ID i had received: [protected]. I didn't got any call except for the auto-SMS stating a few IQOR service center numbers. Finally I had to call them up and then only they assigned an engineer. This was on May 22nd. Exactly 4 days after raising the complaint. Now the engineer was busy (obviously) beyond my imagination. After 4-5 calls I was able to meet him on May 25th. He came and collected some photos. And asked me to sent the invoice over mail. I had sent the HP warranty as he told me its enough and I didn't had the soft copy of the invoice with me at that time. On May 26th evening I received a mail saying "Closure of your request"!! So as it turned out, I didn't submitted the invoice (just the HP warranty card) and case was closed because of it. This happened even without stating the reason to me or checking up with me. No phone calls nothing. No communication prior to closing the case. Unless they state these things, how can i even produce the invoice. And i was mislead byt he engineer that HP warranty card is enough. (i relied on it as its a soft copy). I had produced the invoice copy later. I had to call them several times to finally reopen the case. It was re-opened again on June 1st with a new case ID: [protected]. I got a phone call today (June 2nd) saying an engineer will be assigned etc. its the same procedure I had been through. I haven't got any call from the said engineer at this point of writing this. So I'm at back to zero. No progress in my case. Its been 2 weeks, more than 20 calls to iqor service center just to get the reply "we are working on it sir". i tried to call the manager but the phone is just switched off. When I had purchased my laptop, it said "next business day door step service". its been more than 2 weeks and nothing. Why are you fooling the customers like this. If you cant provide post sale service then why should we even consider your brand's product for any purchase? we pay the premium amount for your products to get a better post sale service. I want to know what can be done to get my device repaired.

Sir, The HP LED Monitor of this office of HP is displaying horizontal black line, the complaint of which has already been registered and Case ID is [protected]. As per the telephonic conversation with one of your executive, it was being communicated that the fault may be due to over heating or physical damage. In this context, let me inform you that ours is a Central Government Department, head quarter being the Comptroller & Auditor General of India and the EDP Section in which the HP Desktop is placed is kept under ideal atmospheric condition. All the machines purchased are on DGS&D basis and are having 3 years warranty. The staff operating the machine are also well trained. There are a total of more than 200 nodes in the EDP hall out of which only this fault is the first one of this type. Hence the comment about physical man handling or over heating conditions is baseless. I therefore request you to reopen the complaint and do the needful to replace/repair the monitor at the earliest. An early action in this regard shall highly be appreciated. Anil Gole System Administrator/EDP From: "M&N Notification" Sent: Wed, 20 May 2015 14:48:51 To: [protected]@rediffmail.com Subject: (ADV) Case ID # [protected]: Closure of your request Dear Mr/Ms Gowle, HP Case ID #: [protected] STATUS: CASE IS CLOSED Please note that if materials are being posted to you, this notification confirms that these materials have been ordered. Product description: HP V192 18.5-inch LED Backlit Monitor (ENERGY STAR) Product number: E5H82AA Serial number: 6CM4092DP5 Problem description: IN / / NCD / NSR / V192 18.5 / Display Issue" If you have any concerns regarding the closing of the support request in our systems, please don't hesitate to contact us using your usual phone number. Use this portal for support under warranty or out of warranty: http://h20564.www2.hp.com/portal/site/hpsc/public/scm/home Use this portal if you have an HP support contract or HP Care Pack: http://h20564.www2.hp.com/portal/site/hpsc Yours sincerely, HP Global Delivery

i brought a laptop 2 years ago from HP certified showroom under the warranty of 1 year. --- Webcam in my laptop stopped & i complained, it was replaced within a week but wrong hardware was installed (my laptop is of 40, 000 but the hardware installed was the one which comes with 20, 000 rupees laptop) then i called again with issue & right hardware was installed next time... ---few months later my wifi & bluetooth started to create problem & i called HP again then they said the whole motherboard will be replaced since this problem is deep, i said okay do it & make my laptop work again...they changed the motherboard & laptop started working fine ---i have 1 year onsite warranty which means that the motherboard & webcam hardware was changed at my home in front of me... now the problem is that my graphics card was of 2GB ATI RADEON HD7670M initially i didn't checked but later i got to know that the new hardware is 1GB, half of my original one & my CPU used to provide performance at 6.9 but after changing it provides 6.1 which is a great fall in performance & GPU is half of original... all i want is right motherboard installed again so that i can get the value for money... ---motherboard was changed 1 year before & then warranty ended...i stopped playing games then & didn't noticed it but from last 2 or 3 months i have started playing games & doing heavy stuff and my laptop is not providing performance i was promised... ---please resolve this issue as soon as possible & i have receipt of wrong webcam installed and then right webcam installed & then motherboard installed...i can provide all 3 receipts to you as a proof...!!!

I purchased a lapi last 9 month back. From last 3-4 months there is power blinking problem facing to me & by this my daily office work is affecting. A4 serve looks this by 7-8 visits without any solution. Even 3 time they replaced my lapi's cord. No solution Worst service No listening for complaints only complaint punching by no. No one is responding to me Need replacement now for my lapi Kindly help in resolving this issue There warranty issue also. According to them warranty expires by July but I purchased this. lapi in sep 2014. How this can happen. Plz help

Hi TAC, One of My Friend bought new HP Pavilion 15 Inches Laptop few months ago, His Brother installed Windows 10 by formatting Pr-Installed Windows 8 OS when he was not in Home Town, all the Drive Partitions, Recovery Drives are Deleted. Now I Required to Install Pr-Loaded OS & Supported HP Software's as good as new, what i Have to do. Still Notebook is under Warranty.

I purchased an HP Printer from Amazon.in online shoping (Model hp Laserjet M 1005 on January 2015.for month printer and photo copying is not working. Only scanning is working. doesn't display "Ready" message on the screen Serial No. CNH8GCPH9C Product No. CB376A Date of purchase January 2015

HP Deskjet Ink Advantage 1515All in one series--Serial No.CN51J2B3SS Printer is taking paper, but prints blank page. Contacted customer care, whatever they suggested about to solve the problem, I have tried all, but no results. Customer care personnel rejected to register complaint. Hubli service centre personnel have also rejected to service the printer without case register number.

Hi, Case ID number [protected]. It is very depressing to again go through the same process of case id generation, my problem hasnt been solved yet with my hp laptop which i have bought new. It is really troublesome when the case isnt kept on hold untill the issue is actually address and fulfiled. To start with I am stating all the problems found with the new laptop 1. The right side USB slot, both 1st and 2nd doesnt work 2. The card reader slot doesnt read the card. 3. The bluetooth only blings with red light it doesnt get turn on or off. Problem which was assisted 1. Technical Engineer had come and assisted me with changing the slot as well as the laptop is being formatted thrice as per the conditions of the HP support. The issue still remains unsolved infact the card reader isn't working and it has become very difficult without the USB slot. As per the hp assistance provided nothing is found, I need a replacement because I am suffering from this issue since I have purchased my Laptop. It is a humble request to replace the piece asap as I am a working women i need my laptop on daily basis, it is very inconvenient to me with this situation I need a solution to this asap and want it to be solved in this week to the maximum.

we have purchase a printer hp officejet pro 3620 for our office use printer is instole on 18/05/2015 and with the fist day we face problem in printing. after give a print command printer starts working but print half page or only one line of page. when we give a print command of 15 to 20 pages together some page is print twice of some page is half printed. i feel that its a manufacturing defect. due to this problem we face lot of difficulties. so i request to send some responsible person at our site for inspection and do something to resolve probleme our office address is as below collectorate jamnagar lalbunglow jamnagar

I have purchase one Printer of HP 1005 LASER MFP on 21st, April, 2015 from cost to cost at Nehru Place New Delhi for Rs. 12, 280/- on cash basis. The printer is now making sound and the cover is not properly closed. It makes very sound & running sound is very much on the higher side. Kly send your representative to chek the same & make it clear from the sound.

I had recently bought black & white cartridge for HP desk jet 1050 from a shop in Dwarka, New Delhi - Impact Infosystems, central market, sector 6 Dwarka. - 1. I did not get a invoice for the same, I bought the same on 18th April 2015 2. Within one week of the purchase, the cartridge stopped working 3. Total print outs in a week - 20-30 4. I went back to the shop and was told that the only option is to repurchase 5. Effectively I pay Rs 20 for a black & white printout on my own printer !!! Need help on the same

HP v100w 8GB USB 2.0 Flash Drive •Registration Date: 5/22/2015 4:15:22 AM •Serial Number: HFDV1008 I bought this pendrive of hp with combo offer of Norton Antivirus Activation for One Year. The Website Url Address provided by Hp for Norton Campaign Registration is expired it is showing. please check the address :- http://nortonactivate.com/campaing/fm1301 even this is reported no response is made from both HP & NORTON.

Sir I have bought a laptop on[protected] but within a month it started creating problem. Problem is it dont connect to Wi fi though it shows wifi signal but internet dont works. Some times it connects and many times not. whereas other device in home(smart phone are connected). I have complained more than 20 times in HP but there is no permanent solution. they come and sometimes upgrade BIOS and once they have changed a part but the problem still pursits.The customer care even closes the complain forcefully on fourth day.

SIR, IF I COMMAND TO PRINT SOME PAGES IS BLANK AND SOME PRINTED AFTER RE COMMAND PAGES ARE PRINT. SO PLEASE CHECK THE SOLUTION YOUR COUSTMER CARE EXECUTIVE MS. BANU NOT SATISFY WITH THEIR ANSWER. AND NOT LISTED MY COMPLAINT FOR CHECKING PRINTER ON MY SITE.

I bought an sd card 32gb class 10 before a month ago and it got currup ted automatically in cell.so what I can do now? Plz give me a suggestion what to do now and solve my problem as soon as possible Contact name -faizam parekh Cell no.[protected] From-somnath district.

dear sir, my self Saiyed Mohammad Salim, i brought printer named HP Ink Cartrdge 678 Black. model no. 354 it is under warranty . now i am facing problem with paper feeding in the printer. because of this inside printer there some rubber rotating items damaged. i bring its to service center . but they told it is not done in warranty because of damage. they don't response me since long. my printer is under warranty but they told if i want to repair it, i have to pay. but why i pay. plz help me contect no.[protected]

Dear team . I had purchased one tablet model no HP7 voice tab in the month of Nov 14. After some time the product gives me trouble in battery backup. As per service center they said we replace the set and I got the new one in march 15. But with in 2 month all side of the outer body is going to decompose from all four corners. Please resolve the issue as soon as possible Regards Kulwant Singh Rawatt [protected]