HP India Complaints & Reviews

i have bought HP tablet 10 from flipkart around in october 2014 with warranty 1 year. my dad took the tablet to center with its invoice but the center refused it. They didn't even treated my dad properly !!! is this your customer service ????? for this we paying you ????? buying HP product with trust ?????? P.S : i was thinking to buy HP laptop but i wont buy ... credit goes to your service center !!!

DEAR SIR/MADM, i bought hp laptop 25 days ago nd have been trying to register for 'accidental damage protection scheme' since 7 days but scanned copy of invoice(900kb) is not getting uploaded. plz help me soon. with regards, sanjeet kumar [protected]

I bought with lot of hope hp 15-D005TU laptop serial no-5cb40954ww on May 23, 2014. After few months, while working in the laptop it got hanged suddenly, the screen went off. For emergency, I installed myself Windows 7 ultimate.But I got some screen resolution problems with it. After that I went to HP service center(Maha Electronics, authorised hp service center, Mount Road, Chennai-2, Tamil Nadu) to ask for the installation of windows 8.1 and repair of that problem I had. They just repaired the problem but they said they don't have original OS.After they solved my resolution problem, my graphic quality went down. Because of that videos are not playing properly and even Microsoft Games are not working properly saying that "There is a problem with Graphic Adapter".The service person said these are because of installation of windows 7. But these problems were not there before the service. As he said problem is because of OS, I asked for installation of original Windows 8.1 OS for free as I still have warranty. But he did not answer positively.Why can't I get original windows 8 disc for free?.How shall I get it? I want solution for this problem immediately Anticipating for your favourable reply soon Yours s.bharadwaj mobile no-[protected], [protected] [protected]@gmail.com

To The Service Manager Hewle We have a HP Desktop bought 7 months ago. It is giving us a lot of problems. The machine shuts down on its own in the middle of work after a series of 4 beeps. It also takes a lot of time to start in the morning. And now the machine refuses to start after shutting down on its own. We had complained 7 times to your After Sales Service provider, SYSNET, but they have not been able to rectify the defect even after repeated visits. The last Complaint No. is [protected] dated 6.5.2015..The Service Representatives sent to us appear totally clueless about what needs to be done. It's a sheer waste of time for us. In fact after we lodged the last complaint no HP Engineer came to visit us. We find this behavior totally unprofessional and very unbecoming for an organisation of standard and reputation. We are using HP Systems extensively in our office but you have lost our goodwill. So, we urge you to take immediate action in this regard and send us an experienced Service Engineer wo will be able to identify the problem and solve it. Yours truly For Critique Communication Pvt.Ltd Rohit Sharma [protected].

I have purchase hp 4 GB steel body pendrive but he is not working on my PC & other PC and Laptop Let me know how and where i can replace this.pls solve the problem Getting error : Please insert a disk into drive h: pls as soon as possible

Dear Customer Care Executive, We have purchased a HP (3 in 1) printer last year. Model Laserjet M1136MFP. We have are facing problem while taking back to print. Most of the time the paper gets struck between tonner. We could not get a better solution either from your service centre at Coimbatore, where we purchased it. We were told that in this model it is an issue with back to back printer even we do it manually. We have purchased two more HP printer in Chennai office but we have not faced any such problem there. I have written mail seeking a permanent solution for this issue, kindly take necessary steps from your end. Mr. B.Oliver Pratham Education Foundation No.1/13, D-1, Kamarajar Nagar, Seelaiyur via, Bujanganoor post, Karamadai block, Coimbatore - 641113 Mobile: - [protected]

We bought HP printer Model No.M1136MFP, Serial No.CNJ8GCBB01 around 15 days back, initially the USB port was in loose condition now it's gone inside the printer and shows offline though the printer connected to the computer correctly also. Hence we requesting you to rectify the error and replaced the item under warranty if it's damaged. Kindly do the needful at earliest.

Dear Sir, With Reference to the above subject, I am purchased One Hp LASERJET M1005 MFP PRINTER FROM Galaxy Computers - No. 3 Golden Plaza, Opp. BSNL Office / City Center, Panchbatti, Bharuch - 392001, Gujarat. Please solve my problem Regards From: Safari Construction Equipments Pvt. Ltd. Plot No. 132, Phase - ll, Narmadanagar, Bharuch - Gujarat Shaikh Shahid +91-[protected] E-mail- shahid.[protected]@gmail.com

Product Name: HP V192 (18.5") Monitor Sir, Since last week, The above mentioned Monitor is not working. While turning on the Monitor, Power LED is working correctly (It turns on and becomes blue), but the screen remains blank or dead. The Product is still warranty. Please Assist... Thanking You,

There is a big white spot in my laptop display screen. Which is not removing and this spot doesn't show on looking straight. It looks when we watch from some diagonal. Please convey my complaint and replace my display screen. serial no. 5cb4094x40mu

Hello I have recently purchased HP Scanjet 200 scanner after reading the product information published on there own website. It mentioned that this scanner can scan negative films and convert it to crisp clear digital images. Based on this information I purchased the scanner and was shocked to discover that feature of scanning negatives was not supported by this hardware. On highlighting this issue with the company they conveniently removed the information from the website and then claimed that they never had mentioned any such thing. This is absolutely unethical and unfair on the part of HP to cheat a customer. They are no longer responding to my mail and I have no other option of raising my grievance and concern. I would appreciate if you could take up this matter seriously with the company and do needful

Dear Sir, It is a bitter experience after I had purchased Diskjet Ink Advantage 1515 all -in -one-series printer(Sl No. CN 48B 1740B, FPU NO. B2L57-64001, Regularity Model No. SNPRB[protected] in last October. I can print text from my computer but when I try to print a photo the output I find is like a ghost of the original photograph. Further it does not work as a copier.I could not visit your office with my printer due my shortage of time and poor health. The system shows everything in the printer is alright even online support shows everything is alright.Under the circumstance I would request you kindly to arrange to send an expert in this field to examine the printer and do the needful.Thanking you, yours sincerely, Pranab Jyoti ChakrabartyKahilipara Colony, Upper Lane(near High School)House No.17Guwahati-781018Contact No. [protected]

Hi, I have Purchase HP All In One PC – HP Machine Serial No. 3cr42908wy . The PC isn't working for past 15 days, I Make call to service Center and Registered my complain no [protected], They depute service Eng. On 30/ 04/2015 But the system was not repaired please see attached Service Call Report, Please look into the matter. Also please inform me about my present Status of our complain, and please do the need full as soon as possible Modern Projects & Equipments Ravindra Singh Mandloi [protected] / [protected]

when i start my laptop...hardware seems to work fine, can hear the sound of my working laptop...but after hp logo, display turns blank...i tried with external monitor via hdmi, but still blank...i tried using diagnosis tool, it showed no error...

Hi, I have purchased HP-NOTBOOK, Notebook Part/Model no: HP 15-r074TU Notebook PC.Notebook Serial No: CND43268X4.I have received an offer on this notebook bu paying 2000/-The offer was as follows:-Additional 2 year Onsite Warranty + BMS 12 movie tickets + Myntra Gift Card + 1 year MIS on your notebook.But, now while booking a movie ticket on book my show, its getting error. So I called to BMS costumer care to resolve query. Its didn't resolve.That person said validity for this coupon is over.How can it is possible? Because in the offer, you didn't mentioned a validity period is till April 15.You just mentioned that in this offer you have 12 ticket for 6 months.So, I and other people like me thought, there are 2 tickets for every months and in this way we can utilized this offer for six months.You made me confuse and other customer like me, because The terms and condition given by you are not clear. So, now I want extension for my BMS offer for next two months.I have already utilized 4 coupons(2ticket /month), now two coupons are remaining.Just because terms and condition are not clear from your side, I lost my offer. Otherwise I could have booked the ticket before April 2015.Now, I want extension for the same for two months.Thanks and Regards, Chitra Moon.

Sir, Product description: HP Pavilion g6-2132tx Notebook PC Product number: B9K61PA Serial number: 5CD23124BG Problem description: odd drive issue I am one of billion users of hp products, being a part of billion users I think doesn’t affect you that is why it is only me who had to face the so many problems. These issues which I have faced in few years has actually changed my thinking to that I did a blunder mistake of buying hp product on 27/09/12. The main reason is that I bought it for using it not for just keeping it at your service centres. These are some CASE ID # from the past that I could regain from my database that was issued from your end. Date: Wed, 05 Jun 2013 11:47:11 Subject: (ADV) Case ID # [protected]: Confirmation of your request Date: Sat, 03 May 2014 09:24:00 Subject: (ADV) Case ID # [protected]: Confirmation of your request Date: Mon, 15 Sep 2014 11:10:27 Subject: (ADV) Case ID # [protected]: Confirmation of your request Date: Tue, 06 Jan 2015 06:04:25 Subject: (ADV) Case ID # [protected]: Confirmation of your request Date: Tue, 13 Jan 2015 12:26:33 Subject: (ADV) Case ID # [protected]: Confirmation of your request Before this there were some more cases were there but I could not regain the case ideas because they were not provided to me through emails. Few months before there was an issue with miss-match serial no. of my device/machine. On which from your side it was said that fault is yours and I accepted that yes my only fault is that I bought hp product. After conversation with the higher authorities it was somehow the problem was solved, after which I thought may be my thinking was wrong but it did not last for the long as a new issue has been arises with my machine of cd-drive not working properly. I went to the service centre raised a complaint for the problem the case ID provided was Case ID # [protected] on Tue, 14 Apr 2015. While i submitted my machine on 14/04/15 i don’t even understand the reason for the delay of making the complaint online. Now I received a call from the service centre and says me to me the drive cannot not me replaced as it is broken. Sir being a part of such a big organisation can your person sitting at the service centre accept a broken part to be replaced under warranty? And if it was broken a few days before this complaint a surety was provided by this service centre only that the machine is genuine and is not broken then was only the serial no. Miss-match problem solved (the surety mail would defiantly be in your records). I want to ask you another simple question why it is only happening with my machine why all the issues are with my case id If the drive was broken then why did the person who checked it accepted it to be replaced, I have strong feeling that this error has been generated at the end of the service centre. When the error is at your end why I have to pay for it? Sir I want a reply from your side as soon as possible when all the answers to my question as on your reply my next step would be based as if you can’t help me I would not be left with any other option then knocking the doors of the consumer form and that would surely lead to a legal action In the end I want to say that if you still think it is my fault or I have to pay the bills for repairing my machine then, you will also help in proving me right that yes it is my fault that i bought an hp product. Thank you Yours sincerely Jatin popli

I called your service center, meerut for asking the price of hp laser-jet 1566 DC Power Card. He answered that he already told someone about the price so he is unable to tell again. he talked in rude manner. so please sent us the price of hp laser jet 1566 printer's DC Power Card. my email is [protected]@gmail.com

I was complaint on 21/04/2015, regarding my wifi problem still it is not solve. I called on [protected]/07 many time but they did not solove my problem. And no Engineer come for check my system. I am very upset of this response. Please do necessary action. Deepak kar [protected]

Sir, It is requested that I am not able to make the recovery of my hp laptop due to some error occurs in the processing. I have already take the recovery of 4 DVD's but the 5th or last DVD cannot be completed and shows the error and says that 'PLEASE INSERT THE DISC'. I had submit fresh DVD for may times but it can not be completed by me. Kindly help to solve the problem. The positive reply will be highly appreciated. Regards

HP Printer laser jet PRO MFP M128FW / Serial no. CNB9G874KF purchased vide invoice no. SRJ – 06545 dated 06.10.2014 from SARGAM Electronics is giving under mentioned problems: 1. Auto – restart 2. Hanging Problem 3. Multiple paper out 4. Printing command defective 5. Only 2-3 pages print