HP India Complaints & Reviews

9 PCs were supplied to the office of Sr.DFM/Mysore with much delay. Again for installing these 9 PCs much delay has taken place. Now, it is more than 20 days fromthe date of supply, PCs are awaiting installation. (P.O. ref: 52.14.5164.2.69047 =RC[protected]. Kindly arrange to send your technician for installation without further delay. L. Nandakishor DFM/SW.Rly/Mysuru Cell: [protected]

Sir, . You Sent Engineer At Onsite Warranty Servicing My Printer Is One By One Faults Problem and not Resolveing Printer Thanks Deepak Kumar Bhatpar Rani Dist.- Deoria (U.P).- 274702 Mob.- [protected], [protected] Email Id - [protected]@gmail.com

WE FACING OVERHEATING PROBLE LAST FOUR MONTHS.IN THE HP 240 G2 LAPTOP. S/NO.5CB4233GDZ. HP 240 LAPTOP HEATING IN RIGHT HAND SIDE INSTALLED ON GRAPHIC CHIP. WE FACING THE HEATING PROBLEM ON FROM 21 JAN.2015. THE CASE ID IS [protected]. THEN (2ND TIME) RELOG CASE ID DATED 29-JAN'2015 IS [protected], 3RD CASE RELOG 12 MARCH 2015, [protected], 4RTH CASE RELOG [protected], 5TH CASE RELOG 2ND APRIL'15 [protected] AND 6TH CASE RELOG 16 APRIL'2015 [protected] CALL IS PENDING FOR ENGINEER VISITING. THE ENGINEER VISITID FOR TIMES SAME PROBLEM BUT NOT FOUND HEATING PROBLEM. ALREADY CHANGED THE MOTHERBOARD AND FAN WITH HEATSINK. USER WORKING WITH CLOTH ON HEATING AREA. SO PLEASE RESLOVE THE OVERHEATING ISSUE ASAP.

My printer HP M1005 has suddenly stopped I have once already, but no one came Complaint Now I want my printer is done right in the guarantee and warranty will be replaced. From- Bharat Photo Studio Hanuman Garhi Chauaraha Ganjdundwara, Kasganj, UP Mobile - +91-[protected]

ref online purchase of HP LaserJet Pro MFPM126nw and HP LaserJet P1008 1.5K Black Cartridge. Till date the newly supplier printer was working fine and then today when i removed the demo supplied cartridge and replaced with the new toner 88A it gives me a 10.10000 Supply memory error. HP help line expects me to visit a HP help centre in Mumbai or Pune while i am based in lonavala, after buying a Genuine HP product from HP website spending heavy on the new printer and toner i am left helpless with a faulty toner. over and above HP expects me to visit HP centre with a long list of documents and application letter as i have committed some crime. I have no time to pull out old invoices, print error reports and hand deliver to an other city not knowing how efficient will the service centre be with their help. the experience has been terrible and it leaves me with no reason to comeback to HP genuine or Non genuine as even a big company like yours cannot help me with smallest of problems on a brand new purchase. to get to the matter straight, i have been supplied a faulty toner and i need a new replacement at my desk.

i have purchased ONLINE HP slate 7 voice tab on November 13, 2015. but after using it for 4.5 months its charging port starts creating problem and ultimately it stop working when i contacted HP authorised service centre at patiala ( opp, Gopal Sweets) there response was not positive and said that its charging port is damaged and need to replace the whole board which costs Rs. 7000/-. When i ask that its in warranty and just purchased it 5 months back, their response was totally negative and said that its not a part of warranty. When i purchased it online i thought that HP is big brand does not have any issue regarding service and spares. but after this issue i was totally shocked that such a big company representatives can do this. i request you to please look into the matter so that i may will not be in a position to ask anybody tht don, t go for HP, select another local brand, such companies added one major point while purchase anything tht full warranty will be given, no problem of service., , but when any customer required its service their behaviour is negative and always ask tht its not a part of Guarantee/ warranty. I think Hindi Movie OMG ( Oh my God) is suitable example of it Avinash Kumar +91-[protected] [protected]@gmail.com

Dear HP, As per the above mail Its been almost a week I haven't received any pass key so that my windows gets activated. Its getting really frustrating for me as my work is been kept on hold. I believe with such a reputed company I expect my issue to get resolved quickly. My case number is [protected]. Six days ago Mr Ravi Chaurasiya from Jabil Global Service Centre had visited my site to activate the windows but unfortunately he could not get the work done and requested me to send him the IDR files so that he could forward them to technical team, for which I sent the files on the same day it self. Till date I haven't received any confirmation from his side whether the work will be done or no.The only particular answer I get from his team that the work will be done in tomorrows time. I kindly request you to please take in charge of this matter and resolve this issue in today's time itself. Warm Regards, Savio R Thomas. +91- [protected]

Printer printing wrong colors, I want sky blue and printout is royal blue please do the help ASAP Printer detail Printer Model: hp color LaserJet 4600 Printer Number: C9660A Printer Serial Number: JPFHB28672 Best Regards, Suraj Suyal Contact No-[protected] Address- HPCL, Delhi Coordination Office, Jeevan Bharti Bldg., Tower-1 11th Floor, Indira Chowk, New Delhi - 110001 Service Desk Hotline: [protected] Escalation Details: Sumit Lokesh – +91 [protected]

Hi my name is neha bharti i purchased hp laptop feb 2015 but i already complain many time no solution given your side i[censored] dont have solution so return money other wise i will go to court u people not understand customer problem laptop is not working properly and Internet is not work my no is [protected] and add r z h 59 h block west sagar pur new Delhi 110046

I purchased a brand new hp charger for my compaq c700 series laptop, the charger have a broad pin and a connector is connected to it to make it small pin charger. Everything was seal packed in HP box and I even have a bill. That connector stops working in every 3-4 months and only solution left is to purchase a new connector, its the third time I have purchased that connector from the shop Comtek Systems (Ph: +(91)-[protected], [protected]+[protected], Shop No - 93, Satya Place Cinema Road, Faridabad Sector-7, Faridabad - 121006, Huda Shopping Complex) (information taken from Just Dial) and it costs me Rs 150/- for each connector. I don't know if it is the problem with the HP Charger ( genuine ) or the shopkeeper is just fooling people saying that it is a genuine HP product, all I know is I feel cheated as I have to buy a new connector every 3-4 month and I am seeking justice. Pic attached of two connectors and the broad pin of the charger, I threw the first one when I came to know that it has stopped working after around 3-4 months

dear HP support team, HP Pavilion 15 Notebook PC, there is one CD icon displaying on Display which is shown here as screen shot, i am not able to understand, what does it means & and what i have to do? please guide. Icon is just above the task bar (Below in right)

Hello, I purchased HP laptop 1 yr back during the whole year i faced several problems with the product which were rectified timely by the HP support. but when it was last day of the warranty the lan port got out of order. I couldnt make any complaint as the toll free services were closed at that time moreover HP online support was not working (since last fifteen days). Next day i called the toll free service the lady said it is out of warranty and hanged up the phone. she did not care to listen to the problem. I mailed to 10 people from where i got mail previously regarding the other issues. but not a single mail was delivered all failed indicating the email ids were fake. I again called the engineer he said he could not do anything on phone ahich clearly indicated that i have to pay now. I called the toll free service they said they have escalated it i will get call within 24- 48 h. Next day i got call (surprised) but the person shouted at me showing irresponsible behaviour. So what should i do now. Where to complain nobody is responding nicely.

Hi.. As per trailing email I'm highly disappointed that HP team is unable to provide me a simple quote for my malfunctioning adapter. First of all I would like to draw your attention towards few facts like :- 1. The adapter which I'm using is a genuine product of HP came along with my laptop (HP ENVY Ultrabook 4-1103tx). 2. As per Consumer Protection Act (CPA - Part 1) the law says "people who are injured by defective products can sue for compensation without having to prove that the manufacturer was negligent. It is merely necessary to prove that the product was defective, and that any injury or damage was most likely caused by the product", currently I've till now did't made up my mind to go for it, however let me inform you that the defect observed with in 3-5 mins of putting the charger in action to AC mains after which I received a severe shock from the body of my laptop at that time my data card & mobile phone was connected to the laptop which in-turn has resulted in damage to my mobile phone which is in the repair shop with the mobile company I can produce the proof of the same if required. After which I investigated first the AC mains which was OK as per standards ~~220 v with proper earthing and resistance value . then only I found out that the adapter was heated up to a temperature of 70-75 deg. c.. Which may have resulted in a fatal accident may be fire or high voltage shock as the device failed to block the flow of current during malfunctioning & fire also. 3. It's my humble request to your team to kindly look into the matter & resolve the issue . 4. In lieu of above facts and trailing emails it's fact proven that I've approached & given enough time to manufacturer to resolve the issue & replace the defective part & I'm free to approach any legal body. However, I'm not demanding any compensation from you for the damages made by the defective product, Kindly resolve issue of adapter for replacement by the end of this week. I once again request you to look into the matter & resolve it on priority. Looking for a affirmative response from your end.

we are lost 6 month use your product in my company.i am not satisfaction on your product.our system was hang at continuously we service at 2 times in your service sender.now we inform your service sender no body response my complaint. as soon as redifiled my complaint

Dear sir/mam i purchased a laptop on 16th march 2015 from your authorised dealer name invenio retail technologies pvt ltd ahmedabad. Right from the first day we have noticed some noise in the hard disk area, also the software was lagging.Even the touch pad of the laptop was uneven.One key of the of the key board is loose.I lodged the official complain on 20th march, 2015, which was attended by your service engineer on 26th march 2015 . The problems noticed by the engineer already been forwarded to the respective department by him. Since then i made several telephonic reminder to the concern person, but no action have been taken so far. The serial no of the laptop is 5CD4483MJW and the model no of the laptop is P201TX. For your ready reference i here with attaching the Invoice copy as well as complain receipt. your prompt action in the matter will be highly appreciated.(We require the replacement as soon as possible.)

Sir, I brought H P Probook 440, Serial No 2CE3440GLV as per ONGC request under 4 year warranty from HP. Twice I complain regarding repairing as all right side USB& Sound ports are not functioning. Today after 15 days your service engineer came to my house, he opened the note book without any result as he was carrying faulty mother board. same thing happened 1st time for repairing of the screen error and able to assembled after 3 visit. Kindly give the attention/take the matter seriously! Regards P R S PANGTEY MUMBAI

SIR I COMPALINT FOR MY LASER PRITER M1005. SERIAL NO-CNH8G93F68. COMPLAIN ID-[protected]. THEY ASSIGN THE COMPLAINT TO JABIL SERVICE CENTER GHAZIABAD, UP TO MR. AMIT MOBNO-[protected] STILL AFTER THREE DAYS...I AM WAITING FOR RESOLUTION OF MY PROBLEM... SO BAD SERIVICE OF HP. NEXT TIME NEVER PREFER FOR IT.. MYCONTACT NO IS [protected]

Hi sir this is Yakesh damodar, i brought a HP laptopon october 2013, its worked well upto 2 months, after that it was having automatically hanguots and very over heat issues, about these issues i complaint to HP technical team via chat, they told me nothing to worry while working with grphical applications it'll little bit slow. after one month, i had worried adoubt over heat and slow performence issue, and i sent to it to servicenter which is in MAHA ELECTRONICS, ANNASALAI, CHENNAI. and they solved that issue and gave it to me, after winthin 24hrs, my laptops speakers and Keyboard is gone, agin i sent it to the same service center, they fixed the problem and gave it to, and then next month Hard disc is gone, then nex month again speakers, then again display, like this continuesly multiple issue i was facing, now they are saying my laptop is out of warrenty, but still that issue is not cleared, iam helpless, i have all reciepts which i was faced which type of issues, at when the fixed it, so please help us,

Dear Sir Pl refr to our complaint no. [protected]-471 for replacement of the complete machine SL No CND4419MN0 model No HP240G3, 13/4GB/500GB/DVDRW/W8.1 DG TO W7 Purchsed from Infosoft Consultants 15-16, SF, Shiva Palace Complex, 57/19 Rajpur Road, Dehradun. Invoice copy No. 3938dt 5 march 2015 is attached herewith for your ref. May I request acknowledgement of this request and quick action. Pl Note : 1. The initial complaint was logged with the dealer M/s Infosoft (Phone No[protected], Dehradun) on 20th March 2015 and an engineer from his side visited us and later registered the above mentioned complaint on 25th March. 2. That the Machine is the property of M/S PHD Chamber of Commerce and Industry Uttarakhand Chapter. This is highly disappointing that till now there is no response to the request. Given the reputation of the brand HP I really wonder about the customer care standards of the company as perceived by us till now. There is total lull from the customer care and also the dealer from whom we purchased the product. I'm not being able to use the product even after having paid the amount of purchase upfront. Is this the true standard/ Sub standard of service delivery of your company?

I bought a HP laptop and paid Rs 2000 for the winter offer. I have received all the redemption codes for book my show, anti virus and free on sight warranty except the redemption code for Rs 2000 myntra.com voucher. I have repeatedly called HP assistants at Agartala but they could not give any satisfactory answer for last 6 months. I want to know how I can get my right for which I have already paid. My laptop details are mentioned below. Redemption code: 8438186 Notebook Part/Model no: HP 15-r014TX Notebook PC Notebook Serial No: CND424CRDS Thnaking you Nabendu Roy Agaratala Phone- [protected] Email id- nabendu.[protected]@sbi.co.in