HP India Complaints & Reviews

I raised the complaint regarding the display of case I'd [protected] but not even bothering it's since 3 months I am facing this issue my issue was not even resolved

This is in reference to the case ID -[protected] & [protected] of a newly bought laptop dated 17/11/2021. Since I purchased my laptop, I have been facing issues regarding audio & fingerprint. When I login in my PC the speakers get unplugged automatically after alternate login time. I have address this issue to HP customer care on 19/12/2021. They diagnose the laptop by taking remote access & suggested me for hardware change. This would proceed and my speakers hardware get changed on 22/12/2021 but my issue didn't get resolve instead my fingerprint sensor also work abnormally after speaker hardware change. Then, I again address the issue to customer care on 26/12/2021 they perform various test including driver update & BIOS update but nothing didn't work. then they suggested me to downgrade my windows 11 (inbuilt) to windows 10 & the irony is fingerprint sensor doesn't work at all & speakers also work abnormally. since its only been a month & I have faced so much issues and trouble in newly bought laptop then how can I expect it will work fine once it get out of warranty. I didn't want no further part replacement but I want my laptop replacement whatever be your policies I don't care as I have faced so much trouble. I am strictly want replacement of my laptop else I'll file a complaint against the company in consumer court. Pinning some images for your reference & proof of defect.

Please resolve my problem

My printer is not scan and copy properly. A black strip comes in header side and bottom cut is the same size.Please help me to sort out this problem.

I already lock a complained no [protected] on hp support not no response found till dated .

Regards
Umesh Kumar

[protected]

My laptop was geting over heated and drining the battery very fastly.

New printer notworking properly, Cartage missing error, Cartage problem, No one come for new printer installation this is not work HP...
Call no [protected] Email id : [protected]@gmail.com
SR NO : CN19945076

Right alt key not working

I own an HP Ink Tank Wireless 419 printer. After exactly 1 year from my purchase date, it started giving Print Head error for Color one.! I took it to the HP authorised service centre. I had to pay almost 25% of the cost of the printer (Rs.2500 approx) to replace my printer head.! You can not replace only Color head, as it comes in bundle. Though there was no issue with Black head, I had to pay for both.!! Also Service Centre denied to return my original Print Heads.!!

Print Head comes with a 90 days warranty. Exactly after 90 days of my replacement, again it started giving the same Print Head error.!! Really don't understand why it starts giving trouble post warranty. Again I took it to the Service centre, they asked me to pay the same amount to replace the Print head again.! Really frustrating to pay Rs.2500 every 3 months for a print head. !!

I don't understand whether it's an issue with Print head or Service centre. When I called up customer care, they said it might be issue with something else and not the Print Head.! Also Customer service did not find any record of my Print head in the system when I replaced it 3 months ago!!. I have the official Receipt as well.

Really really frustrating experience with HP Ink tank printer. I registered with Case # [protected], but after a week even no reply or call from HP.

Pl reply me on my email tejas.[protected]@gmail.com

Sir I have purchase laptop on 20/1/2021. My laptop power adapter is working. I HV registered my complaint 15 days ago on toll free no. My case no is [protected]. but no power adapter is shifted till. please do the needful and avail me the adapter as early as possible.

I bought an HP PAVILION X360-14-DW1036TU on 7th February 2021 and I have a cracked screen without any occurrence of physical force . I have a cracked screen by itself and i have not dropped the product. As the product is still under warranty I would like to undergo a screen replacement under the same.

Buyer Name- Aishee Engineers
Model no.- HP PAVILION X360-14-DW1036TU
Serial no. #5CG10205V4
email- [protected]@gmail.com
phone no.- [protected]
address - Government Medical College, Patiala
pin code- 147001

Please look forward towards the same. looking forward to the reply.

I complaint my Software starting issue problem to your technician department to[protected], and they assured me to resolve the issue to[protected];but no one come to fix my problem and again I call you helpdesk line, and your technician department assured me to get results in 24 to 48 hours .But the fact is ...no person come to me.
Again I call and beg for help, I call again and again...and they don't listen to me...they don't solve my issue, they play with my emotions and assured me everytime to getting fixed my issue with an technician.but today is[protected], and till yet no one came to me, to solve my issue, they hurt me a lot, they don't make me feel good, I'm just weeped a lot of, please do something, my online classes are stopped, I'm in very deep rouble, please try to understand my issue and resolve my issue as soon as possible !

Printer not working - HP Deskjet 2331 all-in-one printer

Serial No : CN195331YM

Product No: 7WN46D#ACJ

Hi,
i have brought HP pavilion gaming laptop worth 86 thousand on 8th of October 2021 and now there is a problem with laptop screen and I need a replacement or repair of my product I have raised a complaint regarding same but they are simply denying the warranty by telling its not come under warranty but its a product problem there are dear pixels on screen
so please help me get my warranty

case ID : [protected]

Name: Anand kadadevaru

Country: India

Phone number: [protected]


Address: 716 28th main B
Corporation colony Jaynagara 9th Blcok Banglore 560069

Email address: [protected]@gmail.com

Product number: 4A3K5PA

Product serial: CND127D0HV

Worst experience ever... the person who is sitting in a chair has no manners...
Even I'm thinking that it is not the authorized dealer If they are then they will not be treated their CUSTOMERs in that way.
Literally, they are very rude to me they are only ignoring their CUSTOMERs & I don't know why HP is hiring such types of employees if they don't want to sell the product.
I've visited Hp to purchase the hp pavilion 14-dv1001tu & now I'm decided that I'm not going to buy that ### ### because of that ### who treated me in that way.
I'm not satisfied with their attitude & their service.
If there is o or negative ratings are available then I'm going to give that ### -100000000000000000000000000000000000000000000000000000000...

My apologies for my language but the way they are treating their CUSTOMERs is pathetic & frustrating.

Visited Date - 13/12/2021

My Subsidy is not transferred in my account.
My HP consumer No: 619851
Distributor- Deepak Hp Gas supply

My Aadhar seeding is already completed, But Not sure about NPCI database as they are not responding to my emails.

Kindly update the NPCI database

Hi team, I am not happy to writing this as I have purchased the hp laptop from well know merchant from flipkart in the month of this, the day I got the laptop was working fine but after 3 days it used to hang just after opening one or two tabs on chrome, same happened when I used to open one excel file it shows an error everytime not responding and after much time it used to open.

I have concerned hp customer care but they used to say that we need to just get it shutdown and resume the system or else I need to visit the service centre of hp.

I went over the hp centre and they have said that you have the (model Hp 15s) and it won't run with speed and not work properly and to make it run or work I need to add 4 to 8gb ram into it or else I need to purchase the ssd to support my system when I asked them to change it then they asked me to buy it from outside and they will get it install that too when my system is in warranty.

What kind of service is this and if the processor and supportable things are not in system then whats the point to sale such product.। have purchased it for office work but I am unable to do that.

I want to know where I am at fault I have spent my money with hp. I want to complain against the hp.

Take this system back or either make it work as I have spent my money not just for box which looks like laptop I need actual system not a toy to play with.

I had purchased a hp chromebook 2 months back. It was functioning well but there is a problem with screen now and I want to get it repaired. I approached the nearest authorized hp service centre at Poojappura Trivandrum. They denied repairing as they can't repair chromebook. And asked me to call on toll free number[protected] . After calling several times, I could connect with an agent who asked me to contact on[protected]. After trying on this, it asks me to contact on the previous number. I want to get my laptop repaired as early as possible. Please give a solution. Or send an agent who can repair chromebook.

Print red colour highlights

Dear Sir / Madam, I have recently purchased a Hp laptop from one of your authorized dealer. Hp laptop 15-DU 3060 TX -BATCH NO – CND1116VSB date of purchase –[protected] but the experience is not as pleasant as it should have been. Even I, myself, would be glad if I didn’t have to write this complaint letter. But, here I am and complaining a bunch about a laptop which I just bought last 26 days from hp customer service team has harassment too much my case id- [protected] However, the most frustrating part is that it doesn’t even switch on sometimes. Besides, I also paid a good price to purchase this laptop, and therefore, the last thing, which I ever expected from this laptop, was to act like this. Anyway, I won’t complain anymore. as a replacement, or Hp will make a full refund to me. Yours faithfully, SS pillai, Nashik- Maharashtra

I would like to take it to your notice that I have purchased HP VICTUS laptop on aug 11 2021 I hardly used it for a month while using it just switched off. I have contacted customer service and handed over my lap at service center on Oct 11 2021 since then iam waiting for my laptop.

I don't know what's happening it's getting delayed over and over and my issue is not getting resolved. Please escalate my case as priority and hand over my laptop at earliest because it's effecting my job.

HP Case no: [protected]