Hello hp
I am Yogesh
case id [protected]
i have 1 hp laptop it has screen blinking fold and motherboard has fault but no solution yet received i had assigned complaint from customer support toll free number in service center but service center people no solution yet Told neither I have done any work on my case and have done fraud with me Engineer came to my house and told me sir everything is fine in your laptop just it eats more and there is also issue of screen blinking and
It stops while walking and the keyboard is defective, the service center people reply to me that there is liquid in your laptop and your motherboard is damaged. ok, the problem is in this, we get it assigned, the reply will come in 2 days, your laptop will be fixed and I was lied to and cheated with me, the service center people are doing fraud please my laptop any solution as soon as possible tell and i don't get any solution i have hp pavilion gaming laptop
HP India customer support has been notified about the posted complaint.
HP I3 Pavilion is crap that comes with Hard Disk is crap (which I realized only after I purchased) and in general the service is very poor. I have been working with their service head and do not know how to escalate the issue within HP.
Pathetic thing is - I bought this as a gift to my nephew and I feel it is worst gift that I ever had to buy in my life.