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HP India Complaints & Reviews

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Last updated Mar 19, 2024
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HP India reviews & complaints page 32

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A
Anuj Ayan
Aug 8, 2021
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Case is being ignored

Address:Rajouri Garden

My complaint was registered and the team checked it..

Serial no- CND0264BN6

He solved the problem of lagging and not of battery draining and laptop shutdown..
He told me the case will not be closed till the issue is not resolved.
I got call from escalation team, I told them still my issue is not resolved..
I have voice call record of the escalation team and the Techincal team who checked...
+1 photos
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Anuj Ayan
Aug 8, 2021
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Case closed without resolving it..

Address:Rajouri Garden

My complaint was registered and the team checked it..
He solved the problem of lagging and not of battery draining and laptop shutdown..
He told me the case will not be closed till the issue is not resolved.
I got call from escalation team, I told them still my issue is not resolved..
I have voice call record of the escalation team and the Techincal team who checked the laptop..
Then also my case is closed...
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M
Mansi25
Aug 7, 2021
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Faulty HP laptop - display issues within days

Hi. O purchased an HP laptop which developed issues with the screen display within the first 3 weeks. HP customer service have been unhelpful and unresponsive. They have sold me a sub standard product and assume no responsibility for replacing it.

HP Case number - [protected]...
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Ramesh V POTHY
Aug 7, 2021
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Sale of sub standard product

I purchased an HP Laptop on 22nd June 2021 from HP Store, Tambaram, Chennai. Since 10th July, my laptop's monitor has not been working. When I approached HP support, they provided one ID. (ID No.[protected]) and said that my problem will be solved by sending a technician to my residence within 48 hours. But, my problem is not solved yet. (TODAY 27TH DAY) HP sold sub standard product to me. Everyone is transfering their responsibility to another...
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R
Ramesh V POTHY
Aug 6, 2021
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Sub standard product

I purchased an HP Laptop on 22nd June 2021 from HP Store, Tambaram, Chennai. Since 10th July, my laptop's monitor has not been working. When I approached HP support, they provided one ID. (ID No.[protected]) and said that my problem will be solved by sending a technician to my residence within 48 hours. TODAY 26TH DAY. But, my problem is not solved yet. I don't know why HP behave like this. Today a technician said that the motherboard also...
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Hp 14s fq1029au

Address:Mumbai service centre

Hi I am from Mumbai, Maharashtra
Your sevice is so worst because my case had registered on 23rd July till now my issue hasn't resolved if I am contacting to consumer there were lying tell me that we will accelerate your case we will mark on prior and all
After getting case I'd has after 8 days and he has ordered display but I has also gone 8 days but till now your service hasn't resolved the issue and now if I am asking regarding...
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punita paliwal
Aug 6, 2021
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Laptop

Address:469 E Block Panki

I've been facing a lot of issues with my laptop after June 2021. Also I've been trying to contact with the coustomer care and service centre but they aren't responding on time...
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Plgbala
Aug 6, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
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Display issue Under warranty time (Case #5070201049)

My HP Laptop (HP Spectra X360, with 2 year extended warranty) having display issue since last month. The issue is two mild shadow in below right side of laptop. There is no physical damage & pixel, No white & black dot. I complained to HP chat service regarding this issue. They asked photo of my laptop display and I sent also. They informed that it is physical damage. I explain to them it is not physical damage. I asked them give explanation...
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R
ravikumar.kulandasamy
from Bengaluru, Karnataka
Aug 6, 2021
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Motherboard & USB port faulty with New HP laptop

I have purchased HP laptop on May 9th 2021. I was facing screen blackout issue and USB port not working. I have raised this issue through the chat bot initially and it suggested to uninstall and install the software but issue not resolved. Then raised a ticket [protected]. They again did uninstalling and installing softwares but issue not resloved. They declared that motherboard and USB port faulty and will change it.but it's a new laptop...
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Prathapankuruppam
Aug 6, 2021
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Ink cartridge purchased found not working

Address:palmgrove service villa Edappally Kerala

Ink cartridge purchased hp 805 from Lulu Mall Edappally Ernakulam with new printer 2331 sl # CN13H231F8, PURCHASED ON 23/7/2021 is not working Ink level showing very low....
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1. I have purchased the above Laptop Sr. No. 8CG9492PKH on 20.1.2020 and after successful payment, Order confirmation #[protected] dated 209.1.2020 received in my mail confirming the order details, which states as follows: a) HP Pavilion x360 - 14 - dh1010tu (2 - year extended warranty free of cost, b) HP Active Pend, 3, HP Trensetter Bag + In-built Alexa. Total value of Rs.65, 405/-. This cost of the above model loptop is exclusive offer...
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Himeet Agrawal
Aug 5, 2021
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Damaged my product

Address:Ratnam Enterprises, Amravati, Maharashtra.

I have gave my HP laptop to add SSD in it. They removed my CD player and placed HDD which was pre install at the place of CD player using "SOME CASE" and install the SSD at the place of HDD. My laptop was having "LICENSED WINDOWS". Each and every thing was told and shown to the person about the windows and all. When I went to take the laptop my first thing my "WINDOWS WAS NOT LICENSED IT WAS CRACKED" and "THE HDD CASE THEY USED WAS DEFECTIVE"....
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Himanshu sharma07
Aug 5, 2021
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Desktop power cable/VGA Cable

Address:(Reciq Engineering private Limited) shed No-A, survey No 36p to 42 & 43p Mouje-Naranpura Village, /sanand Viramgam Highway Gujarat 382110 /state c:24

I have bought two desktops from HP company. it does not have power cable vga cable in box

Please check my complaint...
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Bhavika suri
Aug 5, 2021
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Hp 11th ci5 8gb 512 gb, 14sdq2535tu

I bought a laptop not long ago and I am facing the problem in charging of laptop and the camera. The camera shows the photo kind of blur which gives bad photos and charging is kind of slow which was not expected . I need a technician to pay a visit which should be not payable by me. I would be glad if my complaint is resolved as soon as possible. I request a repair....
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S
shubham0828
Aug 5, 2021
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My Desktop getting power Screen is not showing

Address:indore

Dear Sir,

The desktop is getting power but the screen is not showing, My Desktop S.no 3CQ9231WR8 Product number 5RD66AA5RD66A7 .

Regards,

Shubham Garothiya

Team IT | ASK | Indore MP

Mo. No.- [protected]

Email ID- [protected]@outlook.com...
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A
Aanya garg
Aug 5, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Laptop

Address:B 46 keshavkunj pratapnagar agra

My laptop not done work...
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J
jenifel
Aug 4, 2021
Feb 21, 2022
This thread was updated on Feb 21, 2022
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Laptop

I have faced Fan error 0n[protected]..My serial number is CND1102K21. Please replace or repair.. My laptop gets over heat.....
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S
sourabhverma
Aug 4, 2021
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All in one desktop screen show lines

Address:AVX Electronics Sensing and Control India Pvt Ltd. Building No. 410, Sector-8, IMT Manesar Haryana – 122 050 (India)
Website:www.hp.com

Please repair these screen or replace as soon as possible as per given serial number

SERIAL NO - SGH748TQZT

PRODUCT NUMBER - Z8Y72PA...
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N
Nayan Shah 1206
Aug 4, 2021
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Issues with HP Pavilion X360

HP Case ID [protected]
I have already filed a case log which was supposed to get resolved in 48 hours. It has been over 2 weeks now. I continuously get calls from your executives that they want to visit for diagnosing the issue even after getting the laptop diagnosed twice.
First I got the laptop diagnosed at the Indore Service centre. Second time the technician visited my place.
Although after the first diagnosis itself,...
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A
Ashok Prabhu G
Aug 3, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
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Failure of touchpad left key, tab key, caps lock and shift keys in HP 14 CR3003 TU Laptop within 6 months of Laptop purchase

Address:No. 4, AECS Layout, 1st stage, Geddalahalli, Ashwath Nagar, Bangalore

The subject laptop was purchased at Croma in New BEL Road. Bangalore. The laptop was received at indicated Croma show room for warranty repairs of the failed keys by saying that the laptop will be repaired and returned in 3 days. When I contacted after 4 days, Jayanagar Service Centre of HP was called by one Mr. Govind from Croma. I was told that the failed part has been ordered by HP and it will take another 3 to 4 days to get the repaired...
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