HP India Complaints & Reviews

I have purchased a laptop in sep 2021, 3 months later, accidently my laptop is short circuited..2, 3 days later my laptop is not switching on. Later hp service assistants are checked my laptop and they has says, Hp care does not guaranteed this type of errors, and I will have to pay the full amount for to solve the problem of my laptop.all other companies guarantee their product at the guaranteed period.. This company may not...

I had purchased HP Pavillion x360-14-cd0056tx in the year 2018 and purchased carepack also. I was mentioned at that time that carepack covered all hardware and software issues except accidental damage. From past few months I am getting a notification of battery failure before start of windows and the backup lasts max for 45 mins. I raised a complaint today and they say That even though your site says that the machine is covered under warranty, battery replacement is chargeable. I am very disappointed by this as I am using HP laptops since 2010 and never faced such issues before where executives are denying replacement under warranty. Please find attached screenshot from HP site which states that battery issues are covered under carepack

I'm from Akola, Maharashtra, I buyed laptop 2months ago but laptop speed is too much slow they give me Gold pentium 1052 model of HP in 29, 000₹ I want exchange my laptop... But they refuse my compilan I want my money back or exchange my laptop...

Hello,

On 1st July I reached to HP support team on their customer care number as my laptop was having some issue. They logged the case (HP Case Number: [protected] ) and told me that you will get the quotation in 1-2 days. After lot of chasing finally I received the quotation on 5th July for a technician visit.

I paid the amount (Rs 1593) on 6th July but on 7th July after doing some basic diagnosis I was told that there is no need of visit as its a battery issue and they told me to drop a mail for the refund.

Since then I have been continuously dropping mail for my refund but nobody is giving me any response. I have been dropping mail as per their escalation matrix but to no avail. Next week complete 1 month is going to get over but my refund is not yet credited not or any response on the delay. Dropping and calling is not helping. Not sure how I can get my money back.

I have wasted so much of my time that it has become a metal agony.

Have been dropping mail to To: G, shashikiran
Trichy, Umashankar and Kumar, A (CW-Amit Kumar) . All are part HP PPS INDIA REPAIR team.

My HP PRINTER 1200w printer is not working..it’s been stopped after the completion of the task and it’s in the warranty period and I have tried the customer care no also but I didn’t get any respond.
Kindly resolve my issues as soon as possible

Worst Sales / Support Service - My personal Experience - Don't pay any amount to them thru NEFT - I made big mistake for the shake off 1-2 K off... Better go to near dealer and spend little extra - It will be worth--- Even if you will go to other Brand--- Its best--- HP means - Cheating fellow... Till now they are not refund my amount--- No response from the team - Always answer - Call you back, 24-48 hrs -- Technical issue ----

Don't Trust These People - HP India - Cheaters

I purchased HP Laptop 11th CI3 4GB 1TB Item code 15SDU3053TU in Delhi from Vijay Sales recently in March, 2021. The product is not working upto the mark. It is very slow even gets hanged whereas I have not loaded any data on it. It looks very irritating when I want to do something on it but it does not respond properly, sometimes it takes a lot of time to even open. It is very lazy, when I want to go on Google Chrome, many a times it does not open in more than 1o minutes. It is so irritating that I have purchased laptop to do the things easily but all in vain. No fruitful results after expenses of Rs.38000 on the laptop. Finally, if it does not get replaced my money goes waste. Kindly let me know the solution to get it changed.

I purchased an HP laptop 14s-cf3006TU from Vijay Sales, Dadar, on 3 June, before a month, the laptop stopped working, and when it would work like for a day or 2, the speed was real slow and it hung. Both, Vijay Sales and HP didn't cooperate. HP customer care didn't recieve my calls and when they received they made sure to disconnect the call. On complaining on social media engineer came to vist took the laptop..yet, it's not functioning, same problems are there. Kindly replace the laptop or give my money back.

Case id - [protected]

I have been calling support and getting in touch with them daily, they say we are resolving the issue and will send technician at your location within 24 hours, I am hearing this since 1 week now and no response from the team no technician visited.

HP DESKTOP SYSTEM with Serial No. INA936XXTK, which is under warranty period is not booting.
As power is given, after HP logo the screen becomes blank.

I purchased the HP laptop HP-14s dk0093au about 9 months ago and It is still under warranty. Lately, I noticed a red line which is 1 pixel wide and around 20 pixel in length started appearing. I contacted HP customer case about this but they said it is a case of mishandling and they won't cover it under warranty.
I also have an extended warranty of 1 year on this laptop. As far as I remember I have never mishandled my laptop. This behaviour is unexpected from HP.

I bought new laptop hp pavilion few days back and im facing speaker in it and its been 15 days since i lodge compliant to customer department and from that day those guys are making me fool and giving unnecessary excuses and not resolving my issue and ignoring my call and massages those engineers names are mangesh jogdand and shivam sharma from thane kalyan i hope hp will feel lil shame and do required action

The cooling fan of my laptop is not operating correctly. the problem came to my notice on 25th of july 2021. i got to know because a notification saying cooling fan is not operarting correctly showed up on my laptop when i turned on my laptop. i would like if a person from your technical team comes at my residential address to solve the issue.

I am writing this to you, since i didnt get any proper response from the customer support. ( I had several calls & visited the authorized service center)

two compliants:HP Case Number: [protected]

1. Unable to connect to devices
2. Unable to print ( Low toner)

I have purchased a new printer on 08/03/2021, which printed less than 350 pages and provided with Low toner comment and unable to print.

i have discussed with the customer support team and they mentioned that while i purchase a new printer the toner will be a demo one, thats why it will give less copies so you have to purchase a new toner now.

also i was told by the customer support team to visit the authroised service center and they have also said the same as above; [demo toner], if that is the case why the customer support is asking me to go to authorized service center ( waste of time & energy).

As a customer who bought printer in less than 4 months has to get a new toner, then is the total price i have paid for the printer doesnt include a toner price.

I would request to replace the toner at warranty, since the product is in warranty, and your customer support is not ready to send the technical support engineer to see the issue and make my printer working.

Kindly do the needful at the earliest.

I ordered hp pavilion laptop and within 14 days i faced dim light display issue and it was saturday/sunday so i could not connect them.. So on day 16th i called them and raised my complain.. But unfortunately i got no replacement/refund.. HP's customer support is just horrible and their DOA team as well.. My laptop's replacement issue got approved but then DOA letter was about to come.. Engineer's verification was done and DOA letter was issued too.. But then some how it got rejected.. Now its over a month i m getting no response or any update for my laptop's replacement/refund..Every single day i call them and ask about my laptop's update but they as usual ask me to wait for another 24/48 hours for further update but then the result is zero.. And the same thing is going for over a month.. DOA team is so horrible they r just not helping me in my replacement/refund.. Now for how many days more i have to wait for solving my issue? I JUST REGRET BUYING FROM HP AND I SUGGEST EVERYONE OUT THEIR DON'T BUY ANY PRODUCTS FROM HP QUALITY IS HORRIBLE AS WELL CUSTOMER SUPPORT DOA TEAM.. IF I GET MY PROBLEM SOLVED I WILL SURELY GIVE REVIEW. HELPLESS COMPLETELY

I purchase HP 14s core in 10th gen on 17.10.2020, invoice no FAAAWR[protected],
We switch laptop ON button, but display seeing blank.

Yesterday I shutdown laptop, but today we push on button, but it is not ON.

Sir, i purchase a new hp pavillion i5 laptop, there is a battery back up problem, battery level decresed 100-40 % with in 10 minutes, i meet service centre which is at bairagipatteda area, Tirupati. to replace my laptop there is no response to customers and so many days delay in work.

As I am suffering from mic issues for two days so help me in this case

I have purchased my hp laptop 245-G7 in 24 March of 2021 but today it is not turning on the screen is totally blank