HP India Complaints & Reviews

I have bought two desktops from HP company. it does not have power cable vga cable in box

Please check my complaint

I bought a laptop not long ago and I am facing the problem in charging of laptop and the camera. The camera shows the photo kind of blur which gives bad photos and charging is kind of slow which was not expected . I need a technician to pay a visit which should be not payable by me. I would be glad if my complaint is resolved as soon as possible. I request a repair.

Dear Sir,

The desktop is getting power but the screen is not showing, My Desktop S.no 3CQ9231WR8 Product number 5RD66AA5RD66A7 .

Regards,

Shubham Garothiya

Team IT | ASK | Indore MP

Mo. No.- [protected]

Email ID- [protected]@outlook.com

My laptop not done work

I have faced Fan error 0n[protected]..My serial number is CND1102K21. Please replace or repair.. My laptop gets over heat..

Please repair these screen or replace as soon as possible as per given serial number

SERIAL NO - SGH748TQZT

PRODUCT NUMBER - Z8Y72PA

HP Case ID [protected]
I have already filed a case log which was supposed to get resolved in 48 hours. It has been over 2 weeks now. I continuously get calls from your executives that they want to visit for diagnosing the issue even after getting the laptop diagnosed twice.
First I got the laptop diagnosed at the Indore Service centre. Second time the technician visited my place.
Although after the first diagnosis itself, it was clear that the fingerprint scanner is not working which requires replacement. Also the laptop is overheating while normal usage which is leading to battery drain.
Still there is no resolution and the support people keep hanging up whenever I call them.

Please escalate this issue to the appropriate level and provide resolution as early as possible.

Thanks and Regards
Nayan Shah
[protected]
[protected]@gmail.com

The subject laptop was purchased at Croma in New BEL Road. Bangalore. The laptop was received at indicated Croma show room for warranty repairs of the failed keys by saying that the laptop will be repaired and returned in 3 days. When I contacted after 4 days, Jayanagar Service Centre of HP was called by one Mr. Govind from Croma. I was told that the failed part has been ordered by HP and it will take another 3 to 4 days to get the repaired laptop. The mobile telephone number [protected] given by Croma for checking status of repairs is always switched off and help line no. [protected] of Croma is non functional. The follow up needs to be always done personally by visiting Croma show room. In the last one week, I haven't received even a single call indicating the status and confirmation on delivery date. This is the fate of warranty repairs of a minor warranty failure case, as I see it

Toner refiling properly but printer is not working for taking a print

Laptop is new but it's restart frequently and screen is shivering . not able to see anything on the screen

I purchase new laptop from hp online store in March 2021, after 3 months it have not working, I wrote many times to HP customers care and also call them many times but from there side no reply and solution get me, and they were avoiding there responsibility after sales product service, even the product is in warranty period. I request HP Just arrange technician visit for solve my laptop problem but they directly denied it, they said we give a training to help customers only by phone call, and last four days they didn't solve it...i am very upset why I bought such a company laptop who have don't care of their customers, after sales. my New purchased laptop is faulty piece and customer care avoiding service while it was in warranty period. From last four days my lot of time waste in this issue.Please take necessary action against such a people and company and give me justice

Application error displaying for opening any files. Not responding quickly. s.no: INA909ZDTV

I m puchase a destop computer in march 2019 serial no. INA951RKZP system not started in last saturday on[protected]. customer name shubham rajpoot mob. no is [protected]

My HP laptop battery life deteriorted with 8 months of purchase. I could raise a complaint only after an year as I took the laptop with 3 years warranty and the website says Type 3 warranty applicable. HP is now charging me 10 K for battery replacement.
Very unfortunate to have such a response from a reputed org.

I have purchased a laptop in sep 2021, 3 months later, accidently my laptop is short circuited..2, 3 days later my laptop is not switching on. Later hp service assistants are checked my laptop and they has says, Hp care does not guaranteed this type of errors, and I will have to pay the full amount for to solve the problem of my laptop.all other companies guarantee their product at the guaranteed period.. This company may not...

I had purchased HP Pavillion x360-14-cd0056tx in the year 2018 and purchased carepack also. I was mentioned at that time that carepack covered all hardware and software issues except accidental damage. From past few months I am getting a notification of battery failure before start of windows and the backup lasts max for 45 mins. I raised a complaint today and they say That even though your site says that the machine is covered under warranty, battery replacement is chargeable. I am very disappointed by this as I am using HP laptops since 2010 and never faced such issues before where executives are denying replacement under warranty. Please find attached screenshot from HP site which states that battery issues are covered under carepack

I'm from Akola, Maharashtra, I buyed laptop 2months ago but laptop speed is too much slow they give me Gold pentium 1052 model of HP in 29, 000₹ I want exchange my laptop... But they refuse my compilan I want my money back or exchange my laptop...

Hello,

On 1st July I reached to HP support team on their customer care number as my laptop was having some issue. They logged the case (HP Case Number: [protected] ) and told me that you will get the quotation in 1-2 days. After lot of chasing finally I received the quotation on 5th July for a technician visit.

I paid the amount (Rs 1593) on 6th July but on 7th July after doing some basic diagnosis I was told that there is no need of visit as its a battery issue and they told me to drop a mail for the refund.

Since then I have been continuously dropping mail for my refund but nobody is giving me any response. I have been dropping mail as per their escalation matrix but to no avail. Next week complete 1 month is going to get over but my refund is not yet credited not or any response on the delay. Dropping and calling is not helping. Not sure how I can get my money back.

I have wasted so much of my time that it has become a metal agony.

Have been dropping mail to To: G, shashikiran
Trichy, Umashankar and Kumar, A (CW-Amit Kumar) . All are part HP PPS INDIA REPAIR team.

My HP PRINTER 1200w printer is not working..it’s been stopped after the completion of the task and it’s in the warranty period and I have tried the customer care no also but I didn’t get any respond.
Kindly resolve my issues as soon as possible

Worst Sales / Support Service - My personal Experience - Don't pay any amount to them thru NEFT - I made big mistake for the shake off 1-2 K off... Better go to near dealer and spend little extra - It will be worth--- Even if you will go to other Brand--- Its best--- HP means - Cheating fellow... Till now they are not refund my amount--- No response from the team - Always answer - Call you back, 24-48 hrs -- Technical issue ----

Don't Trust These People - HP India - Cheaters