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HP India Complaints & Reviews

1.9
Updated: Dec 11, 2025
Complaints 4981
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1859
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HP India reviews & complaints page 41

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M
Manasaguru
Jun 9, 2021
Resolved
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I have purchased my laptop in month of April and from day one I am facing hanging issue and I have contacted HP customer care and also service center near by and didn't got issue resolved and they are making the words there and there .and now they are not even concert about my issue .they are delay there service by saying "wait of 24-48 hours" and "we are escalating the mail to higher team" .it have been 2 months still I didn't got any response or answer from there end
I request the consumerforum to look after this case and help me to get my solution.
Aug 9, 2021
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2021
HP India Customer Care's response
Hello Manasaguru,
Thank you for reaching out to us and we are sorry to hear about the laptop issue.
Not to worry, we will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
Full Name:
Contact Number:
Alternate Number:
Email address:
Serial Number of the HP unit:
Product Number of the HP unit:
HP Case ID (if any):
Description of the Issue you are facing, so that I can assist you further.
^Dilip
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    S
    Sathyanarayana puttapaka
    Jun 7, 2021
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    Address: Lakshmipur

    I am p.sathyanarayana
    I booked cylendre for home delivery on 27th May 2021. but not yet deliver.
    But it seems like derived on 29th May 2021.
    to cylendre Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with Ambika hp gas agency. Mulugu.
    HP India customer support has been notified about the posted complaint.
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      S
      Sai Raghuveer
      Jun 7, 2021
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      Website: How to change bank account number

      Account closed not received cashmemo money because ANUCHHAYA DAKUA death cashmemo 24/02/2021
      +1 photos
      HP India customer support has been notified about the posted complaint.
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        B
        babumayakuntla
        Jun 7, 2021
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        Address: 3-131, tumuluru,mariyarani colony

        I'm having trouble with the HP laptop adapter problem so I told my problem through HP toll free and WhatsApp support, The problem has been around for 30 days but the HP service is not supported
        my case id :[protected].

        I need to know the final one. Tell me if you can solve the problem.

        really i am very disjointing your service
        HP India customer support has been notified about the posted complaint.
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          K
          Kunal22062001
          Jun 6, 2021
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          Resolved

          Whenever I start my laptop the laptop hanfs I m pissed with this laptop
          Aug 7, 2021
          Complaint marked as Resolved 
          HP India customer support has been notified about the posted complaint.
          Hello Kunal,
          I am sorry to hear about the freezing issue. Not to worry, we will certainly help you get the issue resolved.
          Kindly email the below details to [protected]@hp.com so that we can assist you.
          Full Name:
          Contact Number:
          Alternate Number:
          Email address:
          Serial Number of the HP unit:
          Product Number of the HP unit:
          HP Case ID (if any):
          Description of the Issue you are facing, so that I can assist you further.
          ^Dilip
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            S
            smlpriya
            Jun 6, 2021
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            Resolved

            Address: 504 flat. no, DVR APARTMENTS, near Narayana School, Mandapeta

            The slim wireless combo doesn't provide capslock indication on keyboard.
            It's just annoying...😤
            Aug 7, 2021
            Complaint marked as Resolved 
            HP India customer support has been notified about the posted complaint.
            Hello Priya,
            Thank you for reaching out to us, I am sorry to hear about the issue with the keyboard.
            Allow us to try and help you.
            Kindly email the below details to [protected]@hp.com so that we can assist you.
            Full Name:
            Contact Number:
            Alternate Number:
            Email address:
            Serial Number of the HP unit:
            Product Number of the HP unit:
            HP Case ID (if any):
            Description of the Issue you are facing, so that I can assist you further.
            ^Dilip
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              S
              Shobit Sarpaul
              Jun 4, 2021
              Resolved
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              Resolved

              Address: #3309 SECTOR 23 CHANDIGARH

              I purchased laptop HP15S DU3060TX in APRIL there are too many issues as follows which are not resolved even after going to authorized service center

              issues :
              1 slow system processing takes two minutes to start even Microsoft apps takes too much time to function properly
              2 System gets heat up even when installed google chrome
              3 Battery backup issue is still persisting

              KINDLY LOOK INTO THE MATTER URGENTLY AS IT IS HAMPERING MY STUDIES..
              Aug 7, 2021
              Complaint marked as Resolved 
              HP India customer support has been notified about the posted complaint.
              Hello Shobit,
              Thank you for reaching out to us and we are sorry to hear about the issues on your PC.
              We would like to understand the issue a little more so that we can assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
              Full Name:
              Contact Number:
              Alternate Number:
              Email address:
              Serial Number of the HP unit:
              Product Number of the HP unit:
              HP Case ID (if any):
              Description of the Issue you are facing, so that I can assist you further.
              ^Dilip
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                Y
                Youlite In
                Jun 4, 2021
                Resolved
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                Resolved

                Address: 17/3 DLF INDUSTRIAL AREA MOTI NAGAR DFELHI

                Hlo sir

                mera printer online nhi ho raha hai plz aap apne service center say say kisi ko pahuchayo or isko jald say jald sahi karbayiye

                mob- [protected]
                +1 photos
                Aug 13, 2021
                Complaint marked as Resolved 
                HP India customer support has been notified about the posted complaint.
                Verified Support
                Jun 20, 2021
                HP India Customer Care's response
                Hello There,
                Thank you for reaching out to us, I'm sorry to hear about the Printer issue.
                We would like to understand the issue a little more so that we can assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                Full Name:
                Contact Number:
                Alternate Number:
                Email address:
                Serial Number of the HP unit:
                Product Number of the HP unit:
                HP Case ID (if any):
                Description of the Issue you are facing, so that I can assist you further.
                ^Dilip
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                  N
                  nitishbharti
                  from Noida, Uttar Pradesh
                  Jun 3, 2021
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                  Address: Tower B4/2702,Cherry County, GH-5B, Techzone-4 Greater Noida West

                  Dear Sir,

                  Greetings of the day!!

                  With great disappointment I would like to reiterate the issue which I have faced with regards to EMI after purchase of my HP laptop and printer.

                  I have purchased my laptop DTD 21/12/2020 from HP store GIP mall Noida and it was informed to me that the offer was going on HDFC credit card with 0% interest and EMI's will be distributed in six installments. The total amount was 78700/-. Sales executive informed me that I would be charged 13114.36/- as my EMI amount which is mentioned in my charge slip. However the amount that has been charged to me was 80076/- for six months.

                  It was totally a fradulent done with me. Yesterday I called up to HDFC Bank and they said that they have charged interest on my laptop and asked me to speak to merchant (HP world).

                  I have attached all my charge slip along with my credit card statements(5 months). June statement have not been generated but I have paid and amount of 13201/-.

                  Now please tell me who will be responsible for this fraud that has been done with me. Either HP or HDFC bank..

                  Hence I kindly request you to please refund my additional amount which has been charged to me.

                  I would be grateful to you .

                  Really disappointed by the service.

                  Look forward for quick response.

                  Warm regards
                  Kumar Nitish Bharti
                  [protected]
                  HP India customer support has been notified about the posted complaint.
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                    P
                    pr suthar
                    Jun 3, 2021
                    Resolved
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                    Resolved

                    Address: Vimnapuri colony, Quathabullapur

                    Printer is not working properly it is fixing while printing xerox it is taken very so much time do print paper
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HP India customer support has been notified about the posted complaint.
                    Hello There,
                    Thank you for reaching out to us, I understand that the printer is taking a lot of time to print.
                    Not to worry, I will certainly assist you.
                    Kindly email the below details to [protected]@hp.com so that we can assist you.
                    Full Name:
                    Contact Number:
                    Alternate Number:
                    Email address:
                    Serial Number of the HP unit:
                    Product Number of the HP unit:
                    HP Case ID (if any):
                    Description of the Issue you are facing, so that I can assist you further.
                    ^Dilip
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                      A
                      abhishek15381
                      Jun 1, 2021
                      Resolved
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                      Resolved

                      I purchased HP Omen laptop 5 months back. 2 weeks back one of the keys from the keyboard got out from the keyboard and when I tried to put it back it’s not stopping there. My unit is in warranty and still they are not repairing it. They told me that I have to get the whole top cover replaced which will cost around 10-12k.
                      +1 photos
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      HP India customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 20, 2021
                      HP India Customer Care's response
                      Hello Abhishek,
                      Thank you for reaching out to us, I am sorry to hear about the keyboard issue.
                      Kindly email the below details to [protected]@hp.com so that we can assist you.
                      Full Name:
                      Contact Number:
                      Alternate Number:
                      Email address:
                      Serial Number of the HP unit:
                      Product Number of the HP unit:
                      HP Case ID (if any):
                      Description of the Issue you are facing, so that I can assist you further.
                      ^Dilip
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                        D
                        Deevesh Ahlawat
                        May 30, 2021
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                        Bought a desktop from HP in around September 2019, since then i had get it repaired twice..in April 2020 and again in September 2020. Now it's not working again. Everytime it goes to repair, center takes more than a month. I'm extremely frustrated with this desktop. Bought extended warranty. Use very safely. Despite of everything i have to send the desktop to service center after every 6 months. Please bought back this desktop
                        HP India customer support has been notified about the posted complaint.
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                          V
                          VISWAROOPA REDDY S
                          May 27, 2021
                          Resolved
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                          Resolved

                          Hello gud morning,
                          i am facing a problem with keyboard, some keys are not working
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HP India customer support has been notified about the posted complaint.
                          Hello Vishwaroopa,
                          Thank you for reaching out to us and we are sorry to hear about the keyboard issue.
                          We would like to understand the issue a little more so that we can assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                          Full Name:
                          Contact Number:
                          Alternate Number:
                          Email address:
                          Serial Number of the HP unit:
                          Product Number of the HP unit:
                          HP Case ID (if any):
                          Description of the Issue you are facing, so that I can assist you further.
                          ^Dilip
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                            A
                            aaoadmn
                            May 27, 2021
                            Resolved
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                            Resolved

                            Address: Office of the Principal Director of Audit (Central), Chennai, Branch Kochi, Golden Jubilee Road, Kaloor-682017

                            The laptop No. 5CD8371V91
                            is having display issues (blank display).
                            Please get repaired under warranty.
                            +3 photos
                            May 27, 2021
                            Complaint marked as Resolved 
                            They have interacted on whatsapp chat... and assured the necessary remedial support
                            HP India customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 12, 2021
                            HP India Customer Care's response
                            Hello There,
                            Thank you for bringing this to our notice. We will certainly assist you with the issue.
                            Kindly email the below details to [protected]@hp.com so that we can assist you.
                            Full Name:
                            Contact Number:
                            Alternate Number:
                            Email address:
                            Serial Number of the HP unit: 5CD8371V91
                            Product Number of the HP unit: 2RC05PA
                            HP Case ID (if any):
                            Description of the Issue you are facing, so that I can assist you further.
                            ^Dilip
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                              A
                              ARCHIT jh
                              May 26, 2021
                              Resolved
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                              Resolved

                              I want to tell that my laptop is slow functioning I want a replacement of it I am fed up of being going to service center and the unit is sticker is also opened and the white screen is appereaing and black screen I have done the windows recovery in the service center also but same issues it is over heating in charging in working also the laptop was opened by technician of service center there is a solution to replace it if it will be reaplced then the all issue will be resolved iam the hp valuable customer pls try to understand and relace the unit every time it is getting issue if it get replaced then it will be really appreciatted to hp pls I request you to pls replace it I want Swap Warranty Service pls provide me that and I want to highlight that hdd 3F0 error was there hardware issue also pls replace the unit ASAP iam not able to study also properly I think hp will replace it and make the customer happy pls get back with a great response
                              Thanks & Regards
                              Ashok kumar
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              HP India customer support has been notified about the posted complaint.
                              May 26, 2021
                              Updated by ARCHIT jh
                              name ashok kumar
                              serial no CND02520J6
                              mobile no i cant give i have mailed you
                              mail id [protected]@gmail.com
                              Verified Support
                              Jun 12, 2021
                              HP India Customer Care's response
                              Hello Ashok,
                              Thank you for bringing this to our notice, I am sorry to hear about the issue with the machine.
                              I see the case is already been escalated to our Customer Relations Team,
                              they will connect with you and assist you further at the earliest.
                              regards,
                              Dilip
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                                S
                                Sahitya Mathreja
                                May 23, 2021
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                                I want to replace laptop which is in warranty period as I am facing problems with the present piece and not satisfied.
                                kindly oblige and manage for replacement.
                                HP India customer support has been notified about the posted complaint.
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                                  Nandhini Sri
                                  May 22, 2021
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                                  Address: Krishna Nagar, Nadambakkam, kundrathur, Chennai 69.

                                  I have bought the hp laptop in Last one month with 4 gb ram and it didn't Speed capacity level is very low and hanging up in more times.
                                  HP India customer support has been notified about the posted complaint.
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                                    I had purchased an All in one desktop PC in November 2019 .
                                    It's display got damaged.
                                    I am following up with all your service centres from September 2020. But the reply I got was" Parts are unavailable".
                                    I also understand that due to the current situation the offices are not operative.
                                    But as the schools are online, it is affecting my child's education .
                                    I wany you to either repair or replace my desktop...
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                                    Jishu12
                                    May 21, 2021
                                    Resolved
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                                    Resolved

                                    Address: NEAR DAV GIRLS SCHOOL, MOUR ROAD

                                    BATTERY DRAINS EVEN WHEN LAPTOP IS NOT IN USE OR TURNED OFF. AFTER 99% BATTERY WHEN WE START LAPTOP BATTERY DRAINS TO 0%. please help to exchange the battery.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    HP India customer support has been notified about the posted complaint.
                                    Hello Jishu,
                                    Thank you for bringing this to our notice,
                                    We will certainly assist you.
                                    Kindly email the below details to [protected]@hp.com so that we can assist you.
                                    Full Name:
                                    Contact Number:
                                    Alternate Number:
                                    Email address:
                                    Serial Number of the HP unit:
                                    Product Number of the HP unit:
                                    HP Case ID (if any):
                                    Description of the Issue you are facing, so that I can assist you further.
                                    ^Dilip
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                                      Dr. Yogender
                                      May 21, 2021
                                      Resolved
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                                      Resolved

                                      Address: D-5, Chander Nagar, Ghaziabad-201011, Near Sunshine Park Hotel

                                      My Inkjet printer is not able to start. What I get on my screen is the message that there is paper jam, whereas there is no such issue. Please provide help. My printer is almost 2 years old. I had bought my printer from amazon. My address is Dr. Yogender Sharma, D - 5 Chander Nagar, Near sun shine Hotel, Chander Nagar, Ghaziabad -201011. Mobile No. [protected]. My clinic is open between 8-1.00 on all working days.
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      HP India customer support has been notified about the posted complaint.
                                      Hello Yogender,
                                      Thank you for bringing this to our notice.
                                      I understand the unit has a Paper Jam issue, Not to worry, I will certainly assist you.
                                      Kindly email the below details to [protected]@hp.com so that we can assist you.
                                      Full Name:
                                      Contact Number:
                                      Alternate Number:
                                      Email address:
                                      Serial Number of the HP unit:
                                      Product Number of the HP unit:
                                      HP Case ID (if any):
                                      Description of the Issue you are facing, so that I can assist you further.
                                      ^Dilip
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