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HP India Complaints & Reviews

1.9
Updated: Dec 11, 2025
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Suraj IT
from Kunnamangalam, Kerala
Jan 31, 2021
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Address: HP KOLKATTA

HP post sales service is worst to worst because hp has sold all the
process to the outsiders cheap class organisations like SYSNET
TVS ELECTRONICS, WIPRO and they are spoiling the name of hp
drastically without any doubt

CRT ---- CSTOMER ( KAST KHA KHA KE MAAR ) RELATIONSHIP TEAM
these are hopeless people and can only give you assurance but wont do anything for you and they are not the high level team they are low level people only level 0 employees pesticides and with a supervisor of their level itself they are not high level dummies,
generally i have came across with one mentally ill and ### lady who requires a immediate treatment called DIPIKA DAS (an outsider of wipro ) from sysnet and she behaves to be the hp manager and troubling me like anything this dummy women dont know the onsite and offsite warranty meaning and speak all rubbish things .

I m so irritated that i have started the legal action on them see the condition of CUSTOMER is that the issue went to police station because o[censored]nskilled labour and unprofessional people please hp throw them out of organisation such type of worst and mentally ill people and other one is kaushik guta of wipro hidding from me they dont have the capability to face me only they can make excuses and fool others,
HP India customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2021
HP India Customer Care's response
Hello Suraj,
I am extremely sorry about the experience you had, We would like to make things better. Kindly email the below details to [protected]@hp.com so that we can assist you.
Full Name:
Contact Number:
Alternate Number:
Email address:
Serial Number of the HP unit:
Product Number of the HP unit:
HP Case ID (if any):
Description of the Issue you are facing, so that I can assist you further.
^Dilip
Feb 23, 2021
Updated by Suraj IT
I can share you all the things provide me the email id so on that I can share all the things or internally in my mail send me that email id,

NOW the situation is so worsening that
I m feeling cheated with hp and outsiders sysnet are betraying me and leaving no further option to go to local police station and start the legal proceeding if you can resolve my case that will be quiere appreciated.
Feb 25, 2021
Updated by Suraj IT
I m not getting any update from your end dilip send me the hp management EMAIL ID or convey my message to them how outsiders Sysnet shops people Gavraw pegmar is trying to fool me and giving wrong input to hp .
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    Sivakrishna Maddineni
    from Vinukonda, Andhra Pradesh
    Jan 29, 2021
    Resolved
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    Resolved

    Address: Vijayawada

    Dear Team,
    Issue Reported :Software IssuesPrint QualityFixing Poor Print
    Quality
    Case Number :[protected]
    Serial Number :CN8693G2Y9
    Address Details :India
    Service Order :BRBN1378-01
    I'm facing problem with this printer since from the day 1. I'm not at all satisfied with the product. With in six months gap, I visited the service center thrice. Still the problem arises. kindly replace the product.

    M.V.S.Krishna
    [protected]
    [protected]@gmail.com
    +1 photos
    Aug 9, 2021
    Complaint marked as Resolved 
    HP India customer support has been notified about the posted complaint.
    Verified Support
    Feb 24, 2021
    HP India Customer Care's response
    Hello Krishna,
    Thank you for bringing this to our notice.
    We are sorry to hear about the issue with the machine, Not to worry. I will certainly assist you.
    I have passed on all the details and the issue description to the concerned department and they will get in touch with you to assist you further at the earliest.
    ^Dilip
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      Suraj IT
      from Kunnamangalam, Kerala
      Jan 28, 2021
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      Address: hp bangalore

      FEEDBACK ABOUT YOUR SHOPS IN STATE CAPITALS ONLY means service center i termed them as shops actually they are not service centers they are shops last Thursday i went to that shop with police where people were looking to us and i found a wrong info was provided by the service center to cops, and the shop was very untidy full of dust broken chairs and no proper Accomodation it was a poky size shop where an uncivilized and worst and weird people of sysnet Gaurav PEGMAR kids was shouting on customers for defending themselves . the shop was very untidy and unorganised and with uncivilised people and unskilled technician
      HP India customer support has been notified about the posted complaint.
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        Suraj IT
        from Kunnamangalam, Kerala
        Jan 28, 2021
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        Address: HP Bangalore

        I m feeling cheated with HP
        My case id is [protected]
        PLEASE OPEN MY COMPLAINT ID [protected]

        On 17.12.2020 the technician visited to my place onsite and has not fixed the unit properly and later to that after 2 days the bottom case
        screws are coming out and i have fixed the bottom case screws but for inside screws i require a technician to fix it out and because of that i can see a gap is forming at the right hand side of the hinges
        so immediately i want a technician visit to my site this issue i reported to c3 on 21 .12.2020 but till now no body is sending the technician because the technician has to come in their cost worst services by
        sysnet---- ( A THIRD CLASS AND THIRD RATED COMPANY WHERE
        PEOPLE USED TO WORK IN TRUELY A SLAVE FORMAT )

        AND MY CASE WAS DECODED
        means a wrong input was provided to hp and crt
        which is an offence generally these outsiders are spoiling the name
        of hp and they are doing drastically no doubt,

        Hopeless crt is intentionally not doing anything the supervisor kaushik gupta is talking with double standard and taking a type of revenge from me which is very painful and unprofessional shame on them I did my biggest mistake in my life that i invested 100000
        inr in hp and being very good in IT i m suffering like anything .

        I pledge that if my complaint was not opened and technician is not
        alligned to me immediately i will not purchase any product of hp in my life if i will not get justice by this platform through customer support of hp .
        HP India customer support has been notified about the posted complaint.
        Verified Support
        Feb 24, 2021
        HP India Customer Care's response
        Hello Suraj,
        We are sorry to hear that you had a sore experience with the support. Not to worry. I will certainly help you.
        I understand that the case was already dealt by CRT and The details have been passed on to the relevant team and they will get in touch with you to assist you.
        ^Dilip
        Feb 24, 2021
        Updated by Suraj IT
        Now no more it is dealt with hopeless CRT Dipika das & hopeless supervisor
        Of wipro kaushik gupta, how they have
        Tried to fooled me and I caught them red handed very depressing,

        CHEAPNESS ___ OF SYSNET PEOPLE
        THIS ASSOCIATE ASSISTANT dipika das shared my business number with
        Online dating sites and many other
        Call I m getting from other marketing calls which earlier It won't use to come
        It's a business number,

        And now the case is with hp management India and sysnet people
        Outsiders are making full effort to trouble me more and want to manipulate the things and trouble me more,
        And pls provide me an email id so that I can share more things for better clarity
        Kindly open my complaint [protected]
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          V
          vikasP9591
          from Delhi, Delhi
          Jan 28, 2021
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          Address: ICAR - Central Institute of Fisheries Education, Panch marg, off Yari road, Seven banglow, Versova, Andheri (W), Mumbai

          I have a hinge and laptop base issue from last year even it started from the beginning so regarding this I registered complain two times to resolve it. The service person came two times but he was not able to open the laptop so my laptop issue still same. I am looking for my laptop repairing again
          HP India customer support has been notified about the posted complaint.
          Hello Vikas,
          I understand that the unit has a hinge issue, Not to worry,
          Kindly email the below details to [protected]@hp.com so that we can assist you.
          Full Name:
          Contact Number:
          Alternate Number:
          Email address:
          Serial Number of the HP unit:
          Product Number of the HP unit:
          HP Case ID (if any):
          Description of the Issue you are facing, so that I can assist you further.
          ^Dilip
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            Suraj IT
            from Kunnamangalam, Kerala
            Jan 28, 2021
            Resolved
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            Resolved

            Address: hp bangalore

            A customer holding a premium unit is suffering like anything and you people are just giving the false and inappropriate reasons and defending yourself I did a biggest mistake I invested in HP where my experience is worst to worst,

            I m feeling cheated with HP
            My case id is [protected]
            PLEASE OPEN MY COMPLAINT ID [protected]

            On 17.12.2020 the technician visited to my place onsite and has not fixed the unit properly and later to that after 2 days the bottom case
            screws are coming out and i have fixed the bottom case screws but for inside screws i require a technician to fix it out and because of that i can see a gap is forming at the right hand side of the hinges
            so immediately i want a technician visit to my site this issue i reported to c3 on 21 .12.2020 but till now no body is sending the technician because the technician has to come in their cost worst services by
            sysnet---- ( A THIRD CLASS AND THIRD RATED COMPANY WHERE
            PEOPLE USED TO WORK IN TRUELY A SLAVE FORMAT )

            AND MY CASE WAS DECODED
            means a wrong input was provided to hp and crt
            which is an offence generally these outsiders are spoiling the name
            of hp and they are doing drastically no doubt,

            Hopeless crt is intentionally not doing anything the supervisor kaushik gupta is talking with double standard and taking a type of revenge from me which is very painful and unprofessional shame on them I did my biggest mistake in my life that i invested 100000
            inr in hp and being very good in IT i m suffering like anything .

            I pledge that if my complaint was not opened and technician is not
            alligned to me immediately i will not purchase any product of hp in my life if i will not get justice by this platform through customer support of hp .
            Jan 28, 2021
            Complaint marked as Resolved 
            The complaint has not been resolved only a dummy conformation mail i got that the company with contact you further to again fool me the problem still exists how these cheap class people can mark the complaint as resolved very much depressing and harrasing people of hp / sysnet, wipro . THE PROBLEM WILL GET RESOLVED IMMEDIATELY IF WE DO ONE THING PLS remove Dipika das crt assistant from my case an assistant of sysnet worst organisation she is taking revenge from me actually she is mentally ill and immediate require a mental treatment . Later to that unless the technician dont visit to my onsite and fix my unit and the problem will remain same PLS OPEN MY HP COMPLAINT ID IN HP 5057527931
            HP India customer support has been notified about the posted complaint.
            Jan 28, 2021
            Updated by Suraj IT
            THE COMPLAINT HAS NOT BEEN RESOLVED kindly dont mark it as a resolved hp is the worst company i had came accross it being completely outsourced by worst people of sysnet / tvs / wipro.
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              Y
              YASH.gupta
              from Jammu, Jammu and Kashmir
              Jan 26, 2021
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              Address: 87 sec no 2 lajpat nagar alwar

              We purchase a desktop from Hp authorized dealer in alwar on 28/07/2020 and they tell us a google home mini free with it and it deliver by the company directly at our address but till date we can't received it and we raise many complain about it but there are no response from your side now we take some legal action against company and the dealer and we also tell the people on social media and print media not to purchase any hp product because the done the false promises and not to fulfill it.
              HP India customer support has been notified about the posted complaint.
              Hello Yash,
              Thank you for reaching out to us.
              We would like to assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
              Full Name:
              Contact Number:
              Alternate Number:
              Email address:
              Serial Number of the HP unit:
              Product Number of the HP unit:
              HP Case ID (if any):
              Description of the Issue you are facing, so that I can assist you further.
              ^Dilip
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                A
                ANILKUMARMISHRA
                from Chennai, Tamil Nadu
                Jan 24, 2021
                Resolved
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                Resolved

                Address: HP Inc. "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India. " P.C 560100 Bangalore Karnataka

                I have purchased - HP Laptop - 15 - di2001 txSerial no - CND0025HFH, Product id - 9GD56PA, on date 30/05/2020 but its giving performance problem only use of 7 months.
                I have raised to HP case id case id - [protected], Ticket #67166, Ticket #62052 etc. and talked to support team many times but problem not resolved till date.
                .
                Aug 8, 2021
                Complaint marked as Resolved 
                HP India customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2021
                HP India Customer Care's response
                Hello Anil,
                We are sorry about the delay, Your concern is being dealt with and the Engineer will visit your place at the earliest and resolve the issue.
                ^Dilip
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                  R
                  Ravi Karkera
                  from Mumbai, Maharashtra
                  Jan 23, 2021
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                  Address: 11th floor,Ashar IT Park,wagle estate,Thane,Maharastra,(400604)

                  Dear Hp
                  i am using your Hp Color Lase 150 printer in last one week, I am facing a both side printing problem, please tell how to print in both side
                  HP India customer support has been notified about the posted complaint.
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                    C
                    Chairman DREAM HILLS YOUTH
                    Jan 23, 2021
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                    Address: 93/3 Kunj Vihar PO Banjarawala, Dehradun

                    Dear Sir/ Ma'am

                    This is to inform you that, I had purchased a laptop in March 2020. But it become hang while browsing internet on it. I had also visited at your dealer point from where I purchased the laptop.

                    But he refuse to return it and told that it will hang whenever I used internet in this laptop. It also hang while start (Switch on) the same.

                    Now, please suggest me that; what is the use of laptop without internet.

                    In this case, I request you to please approve the return of laptop at the earliest please..

                    Details of the product are mentioned below:

                    HP Laptop 15-db0186AU
                    Product id: 5KV06PA#ACJ
                    SN# CND9414DQC

                    Kindly do the needful; at your earliest please.

                    Thank you!!

                    Yours sincerely

                    Sanjay Singh Rawat
                    Chairman-DHYWA
                    Uttarakhand - 248001
                    Mob : [protected]
                    : [protected]
                    Email: Chairman.[protected]@gmail.com
                    HP India customer support has been notified about the posted complaint.
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                      R
                      R.Khunger
                      Jan 21, 2021
                      Resolved
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                      Resolved

                      Address: MOHALLA BABA MITHU SHAH Makhu

                      Dear team,

                      I RAHUL KUMAR purchase a hp ink tank 500 printer, Which serial number is CN0C53S5SQ and same is delivered today 20 Jan 2020. Before purchase i contact with Mr. Chitpriya who is the executive from HP and he quide me when the printer is delivered, i have call on this number[protected] and technician came to my destination and install the same at my present adress, but now when the printer is deleivered today, I call on the above number, Now the executive says no technician provide by the Hp company . I am totally ignorant about the installation process and i do not install this printer myself. So kindly provide the technician at my venue as early as possible and provide reason why Mr. Chittpriya give me wrong information regarding the instalation process.

                      Thanks and regards,
                      RAHUL KUMAR
                      MOB NO[protected]
                      City/ Town- MAKHU
                      Distt- FIROZEPUR
                      State- PUNJAB.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      HP India customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 24, 2021
                      HP India Customer Care's response
                      Hello Rahul,
                      We are sorry to hear that you had a sore experience with the support. Not to worry. I will certainly help you.
                      The details have been passed on to the relevant team and they will get in touch with you to assist you.
                      ^Dilip
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                        victor_pra
                        from Kolkata, West Bengal
                        Jan 21, 2021
                        Resolved
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                        Resolved

                        Address: GARIA, KOLKATA 700084

                        Dear Sir,

                        Printer Serial number: CN07U6M23P
                        Product number:Z6Z95A
                        ****

                        I am very sorry to say that, ​I am continuously facing the inconvenience and mental agony since purchase (purchase date : 11.01.2021) the HP product.

                        The Engineer from Syfnet (HP Tech support) visited today at my house and thoroughly checked my newly purchased printer. As per his statement, some manufacturing defect/hardware related issue is there in "colour print head".

                        Now from today's (20.01.2021) afternoon onward the print of the colour document is surprisingly totally stopped further.

                        In this regard kindly arrange to replace this defective printer immediately.

                        The visited engineer's service call report, Printer purchased TAX invoice is enclosed herewith.

                        Regards,

                        Victor Pramanick
                        Contact No. : [protected]
                        +1 photos
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        HP India customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 24, 2021
                        HP India Customer Care's response
                        Hello There,
                        We are sorry that you had a sore experience. Not to worry we are here to assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                        Full Name:
                        Contact Number:
                        Alternate Number:
                        Email address:
                        Serial Number of the HP unit:
                        Product Number of the HP unit:
                        HP Case ID (if any):
                        Description of the Issue you are facing, so that I can assist you further.
                        ^Dilip
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                          vikash pandey
                          from Karnal, Haryana
                          Jan 20, 2021
                          Resolved
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                          Resolved

                          Address: Anand Nagar, Thane

                          I have order 2 HP pendrive on 28 Dec 2020 from flipkart.
                          It looks like original hp pendrive but data transfer speed worst.
                          Transfer speed goes upto 5-6 Mbps and immediately come down to 0-5 Kbps.
                          I am not sure if the produce is defective or duplicate.
                          I have order 2 flash drives(similar) same issue in both. trying to connect HP support center.
                          +2 photos
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          HP India customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 24, 2021
                          HP India Customer Care's response
                          Hello Vikash,
                          I am sorry to hear that. Not to worry, we will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                          Full Name:
                          Contact Number:
                          Alternate Number:
                          Email address:
                          Serial Number of the HP unit/ Picture of the USB stick:
                          Product Number of the HP unit:
                          invoice of the USB.
                          HP Case ID (if any):
                          Description of the Issue you are facing, so that I can assist you further.
                          ^Dilip
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                            S
                            sudheer kolasani
                            Jan 20, 2021
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                            Hi,

                            We have been facing issue with HP gas, when the gas is delivered to my doorstep the delivery boy is collecting extra money if this is not against company rules. If we ignore to pay the delivery charges the gas cylinder was not delivered by the next time.
                            Kindly help.

                            Thanks
                            HP India customer support has been notified about the posted complaint.
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                              navneet4443
                              from Patiala, Punjab
                              Jan 18, 2021
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                              I was buy hp printer 2331 in november month i am also replaced in one time, but this hp printer 2331 also created problem for me, it no working, when i use its printing blanck page print, kindly solve this meter and replace this printer, if you could not solve this issue i will be going to cosumer court and take strong action plz replace this printer as soon as possible
                              HP India customer support has been notified about the posted complaint.
                              my oder number is Order #[protected]
                              Placed on Saturday, November 7, 2020
                              i was buy this printer from amazon now i am realy fat up from this printer
                              Hello Navneet,
                              We are sorry to hear about the printing issue. Not to worry, we will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                              Full Name:
                              Contact Number:
                              Alternate Number:
                              Email address:
                              Serial Number of the HP unit:
                              Product Number of the HP unit:
                              HP Case ID (if any):
                              Description of the Issue you are facing, so that I can assist you further.
                              ^Dilip
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                                gaurav.geezy
                                from New Delhi, Delhi
                                Jan 18, 2021
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                                Sharing Very Disappointing Experience With HP Technical Team & HP ServiceSupport APJ. Hope You Look Into This Matter Sir Please Read My Painful Story In Below Photo Message.
                                +1 photos
                                HP India customer support has been notified about the posted complaint.
                                Hello Gaurav,
                                I can imagine how frustrating this must be. Not to worry, we will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                                Full Name:
                                Contact Number:
                                Alternate Number:
                                Email address:
                                Serial Number of the HP unit:
                                Product Number of the HP unit:
                                HP Case ID (if any):
                                Description of the Issue you are facing, so that I can assist you further.
                                ^Dilip
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                                  Pb0007
                                  from Delhi, Delhi
                                  Jan 18, 2021
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                                  Address: 82 block c bangur avenue kolkata 700055

                                  Your authorized distributor in the west Bengal (Trsihita) is asking for Rs 175000 + gst for AMC. My machine costs around 9 lakes and they expect me to spend another 175000 per for maintenance is this is a joke. When I bought the machine I was told I will be charged Rs 70000 now they are asking so much that I have to sell machine.
                                  +1 photos
                                  HP India customer support has been notified about the posted complaint.
                                  Hello There,
                                  I am sorry to hear that. Not to worry. we will assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                                  Full Name:
                                  Contact Number:
                                  Alternate Number:
                                  Email address:
                                  Serial Number of the HP unit:
                                  Product Number of the HP unit:
                                  HP Case ID (if any):
                                  Description of the Issue you are facing, so that I can assist you further.
                                  ^Dilip
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                                    A
                                    Ambar MISHRA
                                    from Delhi, Delhi
                                    Jan 17, 2021
                                    Resolved
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                                    Resolved

                                    My camera system is not good working spotledd camera and also this condition on vedio calling . i calling in castumer care but my problem not resolved iwant to exchange this pc model no da3001 tu. please solve my problem i purchased this new iwant to exchage please tell me process. my battery backup is not good.
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    HP India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 24, 2021
                                    HP India Customer Care's response
                                    Hello Ambar,
                                    I am sorry to hear that the machine has camera issues. Not to worry. we will assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                                    Full Name:
                                    Contact Number:
                                    Alternate Number:
                                    Email address:
                                    Serial Number of the HP unit:
                                    Product Number of the HP unit:
                                    HP Case ID (if any):
                                    Description of the Issue you are facing, so that I can assist you further.
                                    ^Dilip
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                                      victor_pra
                                      from Kolkata, West Bengal
                                      Jan 16, 2021
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                                      Address: SREE KRISHNA APARTMENT, FLAT NO. A1, WARD 111,, 187/1 BOSE PARA ROAD, GARIA, KOLKATA 700084

                                      Dear Sir,

                                      This is to inform you that I have purchased new HP inktank wireless 410 printer on 11.01.2021. Printer serial number CN07U6M23P. I am not getting yellow and red color effect since my purchase date. My new printer is unable to print yellow and red color. Please help at the earliest.

                                      Case number [protected] has been created CRM:[protected]

                                      Please resolve my issue at the earliest.

                                      Regards,

                                      Victor Pramanick
                                      Contact no.: [protected]
                                      Printer serial number CN07U6M23P
                                      HP India customer support has been notified about the posted complaint.
                                      Hello Victor,
                                      Thank you for contacting us,
                                      Seems like there was a service arranged and the issue was resolved. If the issue is not resolved and if you need any further assistance.
                                      Kindly email the below details to [protected]@hp.com so that we can assist you.
                                      Full Name:
                                      Contact Number:
                                      Alternate Number:
                                      Email address:
                                      Serial Number of the HP unit:
                                      Product Number of the HP unit:
                                      HP Case ID (if any):
                                      Description of the Issue you are facing, so that I can assist you further.
                                      ^Dilip
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                                        S
                                        Shweta Sharma26
                                        Jan 11, 2021
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                                        Address: Ghaziabad

                                        I have purchased the laptop which is right now in warranty period. i have the following issues with the product-
                                        1. the laptop hangs a lot.
                                        2. Bluetooth does not connect with any phone.
                                        3. mike doesn't work properly.
                                        4. It takes a lot of time to open any app.
                                        etc.
                                        HP India customer support has been notified about the posted complaint.
                                        Hello Shweta,
                                        We are sorry to hear that you have multiple issues with the machine. Not to worry, We will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                                        Full Name:
                                        Contact Number:
                                        Alternate Number:
                                        Email address:
                                        Serial Number of the HP unit:
                                        Product Number of the HP unit:
                                        HP Case ID (if any):
                                        Description of the Issue you are facing, so that I can assist you further.
                                        ^Dilip
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