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HP India Complaints & Reviews

1.9
Updated: Jul 25, 2025
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Suraj IT
from Kunnamangalam, Kerala
Jan 28, 2021
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Address: hp bangalore

FEEDBACK ABOUT YOUR SHOPS IN STATE CAPITALS ONLY means service center i termed them as shops actually they are not service centers they are shops last Thursday i went to that shop with police where people were looking to us and i found a wrong info was provided by the service center to cops, and the shop was very untidy full of dust broken chairs and no proper Accomodation it was a poky size shop where an uncivilized and worst and weird people of sysnet Gaurav PEGMAR kids was shouting on customers for defending themselves . the shop was very untidy and unorganised and with uncivilised people and unskilled technician
HP India customer support has been notified about the posted complaint.
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    Suraj IT
    from Kunnamangalam, Kerala
    Jan 28, 2021
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    Address: HP Bangalore

    I m feeling cheated with HP
    My case id is [protected]
    PLEASE OPEN MY COMPLAINT ID [protected]

    On 17.12.2020 the technician visited to my place onsite and has not fixed the unit properly and later to that after 2 days the bottom case
    screws are coming out and i have fixed the bottom case screws but for inside screws i require a technician to fix it out and because of that i can see a gap is forming at the right hand side of the hinges
    so immediately i want a technician visit to my site this issue i reported to c3 on 21 .12.2020 but till now no body is sending the technician because the technician has to come in their cost worst services by
    sysnet---- ( A THIRD CLASS AND THIRD RATED COMPANY WHERE
    PEOPLE USED TO WORK IN TRUELY A SLAVE FORMAT )

    AND MY CASE WAS DECODED
    means a wrong input was provided to hp and crt
    which is an offence generally these outsiders are spoiling the name
    of hp and they are doing drastically no doubt,

    Hopeless crt is intentionally not doing anything the supervisor kaushik gupta is talking with double standard and taking a type of revenge from me which is very painful and unprofessional shame on them I did my biggest mistake in my life that i invested 100000
    inr in hp and being very good in IT i m suffering like anything .

    I pledge that if my complaint was not opened and technician is not
    alligned to me immediately i will not purchase any product of hp in my life if i will not get justice by this platform through customer support of hp .
    HP India customer support has been notified about the posted complaint.
    Verified Support
    Feb 24, 2021
    HP India Customer Care's response
    Hello Suraj,
    We are sorry to hear that you had a sore experience with the support. Not to worry. I will certainly help you.
    I understand that the case was already dealt by CRT and The details have been passed on to the relevant team and they will get in touch with you to assist you.
    ^Dilip
    Feb 24, 2021
    Updated by Suraj IT
    Now no more it is dealt with hopeless CRT Dipika das & hopeless supervisor
    Of wipro kaushik gupta, how they have
    Tried to fooled me and I caught them red handed very depressing,

    CHEAPNESS ___ OF SYSNET PEOPLE
    THIS ASSOCIATE ASSISTANT dipika das shared my business number with
    Online dating sites and many other
    Call I m getting from other marketing calls which earlier It won't use to come
    It's a business number,

    And now the case is with hp management India and sysnet people
    Outsiders are making full effort to trouble me more and want to manipulate the things and trouble me more,
    And pls provide me an email id so that I can share more things for better clarity
    Kindly open my complaint [protected]
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      V
      vikasP9591
      from Delhi, Delhi
      Jan 28, 2021
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      Address: ICAR - Central Institute of Fisheries Education, Panch marg, off Yari road, Seven banglow, Versova, Andheri (W), Mumbai

      I have a hinge and laptop base issue from last year even it started from the beginning so regarding this I registered complain two times to resolve it. The service person came two times but he was not able to open the laptop so my laptop issue still same. I am looking for my laptop repairing again
      HP India customer support has been notified about the posted complaint.
      Hello Vikas,
      I understand that the unit has a hinge issue, Not to worry,
      Kindly email the below details to [protected]@hp.com so that we can assist you.
      Full Name:
      Contact Number:
      Alternate Number:
      Email address:
      Serial Number of the HP unit:
      Product Number of the HP unit:
      HP Case ID (if any):
      Description of the Issue you are facing, so that I can assist you further.
      ^Dilip
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        Suraj IT
        from Kunnamangalam, Kerala
        Jan 28, 2021
        Resolved
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        Resolved

        Address: hp bangalore

        A customer holding a premium unit is suffering like anything and you people are just giving the false and inappropriate reasons and defending yourself I did a biggest mistake I invested in HP where my experience is worst to worst,

        I m feeling cheated with HP
        My case id is [protected]
        PLEASE OPEN MY COMPLAINT ID [protected]

        On 17.12.2020 the technician visited to my place onsite and has not fixed the unit properly and later to that after 2 days the bottom case
        screws are coming out and i have fixed the bottom case screws but for inside screws i require a technician to fix it out and because of that i can see a gap is forming at the right hand side of the hinges
        so immediately i want a technician visit to my site this issue i reported to c3 on 21 .12.2020 but till now no body is sending the technician because the technician has to come in their cost worst services by
        sysnet---- ( A THIRD CLASS AND THIRD RATED COMPANY WHERE
        PEOPLE USED TO WORK IN TRUELY A SLAVE FORMAT )

        AND MY CASE WAS DECODED
        means a wrong input was provided to hp and crt
        which is an offence generally these outsiders are spoiling the name
        of hp and they are doing drastically no doubt,

        Hopeless crt is intentionally not doing anything the supervisor kaushik gupta is talking with double standard and taking a type of revenge from me which is very painful and unprofessional shame on them I did my biggest mistake in my life that i invested 100000
        inr in hp and being very good in IT i m suffering like anything .

        I pledge that if my complaint was not opened and technician is not
        alligned to me immediately i will not purchase any product of hp in my life if i will not get justice by this platform through customer support of hp .
        Jan 28, 2021
        Complaint marked as Resolved 
        The complaint has not been resolved only a dummy conformation mail i got that the company with contact you further to again fool me the problem still exists how these cheap class people can mark the complaint as resolved very much depressing and harrasing people of hp / sysnet, wipro . THE PROBLEM WILL GET RESOLVED IMMEDIATELY IF WE DO ONE THING PLS remove Dipika das crt assistant from my case an assistant of sysnet worst organisation she is taking revenge from me actually she is mentally ill and immediate require a mental treatment . Later to that unless the technician dont visit to my onsite and fix my unit and the problem will remain same PLS OPEN MY HP COMPLAINT ID IN HP 5057527931
        HP India customer support has been notified about the posted complaint.
        Jan 28, 2021
        Updated by Suraj IT
        THE COMPLAINT HAS NOT BEEN RESOLVED kindly dont mark it as a resolved hp is the worst company i had came accross it being completely outsourced by worst people of sysnet / tvs / wipro.
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          Y
          YASH.gupta
          from Jammu, Jammu and Kashmir
          Jan 26, 2021
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          Address: 87 sec no 2 lajpat nagar alwar

          We purchase a desktop from Hp authorized dealer in alwar on 28/07/2020 and they tell us a google home mini free with it and it deliver by the company directly at our address but till date we can't received it and we raise many complain about it but there are no response from your side now we take some legal action against company and the dealer and we also tell the people on social media and print media not to purchase any hp product because the done the false promises and not to fulfill it.
          HP India customer support has been notified about the posted complaint.
          Hello Yash,
          Thank you for reaching out to us.
          We would like to assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
          Full Name:
          Contact Number:
          Alternate Number:
          Email address:
          Serial Number of the HP unit:
          Product Number of the HP unit:
          HP Case ID (if any):
          Description of the Issue you are facing, so that I can assist you further.
          ^Dilip
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            A
            ANILKUMARMISHRA
            from Chennai, Tamil Nadu
            Jan 24, 2021
            Resolved
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            Resolved

            Address: HP Inc. "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India. " P.C 560100 Bangalore Karnataka

            I have purchased - HP Laptop - 15 - di2001 txSerial no - CND0025HFH, Product id - 9GD56PA, on date 30/05/2020 but its giving performance problem only use of 7 months.
            I have raised to HP case id case id - [protected], Ticket #67166, Ticket #62052 etc. and talked to support team many times but problem not resolved till date.
            .
            Aug 8, 2021
            Complaint marked as Resolved 
            HP India customer support has been notified about the posted complaint.
            Verified Support
            Feb 24, 2021
            HP India Customer Care's response
            Hello Anil,
            We are sorry about the delay, Your concern is being dealt with and the Engineer will visit your place at the earliest and resolve the issue.
            ^Dilip
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              R
              Ravi Karkera
              from Mumbai, Maharashtra
              Jan 23, 2021
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              Address: 11th floor,Ashar IT Park,wagle estate,Thane,Maharastra,(400604)

              Dear Hp
              i am using your Hp Color Lase 150 printer in last one week, I am facing a both side printing problem, please tell how to print in both side
              HP India customer support has been notified about the posted complaint.
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                C
                Chairman DREAM HILLS YOUTH
                Jan 23, 2021
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                Address: 93/3 Kunj Vihar PO Banjarawala, Dehradun

                Dear Sir/ Ma'am

                This is to inform you that, I had purchased a laptop in March 2020. But it become hang while browsing internet on it. I had also visited at your dealer point from where I purchased the laptop.

                But he refuse to return it and told that it will hang whenever I used internet in this laptop. It also hang while start (Switch on) the same.

                Now, please suggest me that; what is the use of laptop without internet.

                In this case, I request you to please approve the return of laptop at the earliest please..

                Details of the product are mentioned below:

                HP Laptop 15-db0186AU
                Product id: 5KV06PA#ACJ
                SN# CND9414DQC

                Kindly do the needful; at your earliest please.

                Thank you!!

                Yours sincerely

                Sanjay Singh Rawat
                Chairman-DHYWA
                Uttarakhand - 248001
                Mob : [protected]
                : [protected]
                Email: Chairman.[protected]@gmail.com
                HP India customer support has been notified about the posted complaint.
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                  R
                  R.Khunger
                  Jan 21, 2021
                  Resolved
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                  Resolved

                  Address: MOHALLA BABA MITHU SHAH Makhu

                  Dear team,

                  I RAHUL KUMAR purchase a hp ink tank 500 printer, Which serial number is CN0C53S5SQ and same is delivered today 20 Jan 2020. Before purchase i contact with Mr. Chitpriya who is the executive from HP and he quide me when the printer is delivered, i have call on this number[protected] and technician came to my destination and install the same at my present adress, but now when the printer is deleivered today, I call on the above number, Now the executive says no technician provide by the Hp company . I am totally ignorant about the installation process and i do not install this printer myself. So kindly provide the technician at my venue as early as possible and provide reason why Mr. Chittpriya give me wrong information regarding the instalation process.

                  Thanks and regards,
                  RAHUL KUMAR
                  MOB NO[protected]
                  City/ Town- MAKHU
                  Distt- FIROZEPUR
                  State- PUNJAB.
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  HP India customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 24, 2021
                  HP India Customer Care's response
                  Hello Rahul,
                  We are sorry to hear that you had a sore experience with the support. Not to worry. I will certainly help you.
                  The details have been passed on to the relevant team and they will get in touch with you to assist you.
                  ^Dilip
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                    V
                    victor_pra
                    from Kolkata, West Bengal
                    Jan 21, 2021
                    Resolved
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                    Resolved

                    Address: GARIA, KOLKATA 700084

                    Dear Sir,

                    Printer Serial number: CN07U6M23P
                    Product number:Z6Z95A
                    ****

                    I am very sorry to say that, ​I am continuously facing the inconvenience and mental agony since purchase (purchase date : 11.01.2021) the HP product.

                    The Engineer from Syfnet (HP Tech support) visited today at my house and thoroughly checked my newly purchased printer. As per his statement, some manufacturing defect/hardware related issue is there in "colour print head".

                    Now from today's (20.01.2021) afternoon onward the print of the colour document is surprisingly totally stopped further.

                    In this regard kindly arrange to replace this defective printer immediately.

                    The visited engineer's service call report, Printer purchased TAX invoice is enclosed herewith.

                    Regards,

                    Victor Pramanick
                    Contact No. : [protected]
                    +1 photos
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    HP India customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 24, 2021
                    HP India Customer Care's response
                    Hello There,
                    We are sorry that you had a sore experience. Not to worry we are here to assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                    Full Name:
                    Contact Number:
                    Alternate Number:
                    Email address:
                    Serial Number of the HP unit:
                    Product Number of the HP unit:
                    HP Case ID (if any):
                    Description of the Issue you are facing, so that I can assist you further.
                    ^Dilip
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                      V
                      vikash pandey
                      from Karnal, Haryana
                      Jan 20, 2021
                      Resolved
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                      Resolved

                      Address: Anand Nagar, Thane

                      I have order 2 HP pendrive on 28 Dec 2020 from flipkart.
                      It looks like original hp pendrive but data transfer speed worst.
                      Transfer speed goes upto 5-6 Mbps and immediately come down to 0-5 Kbps.
                      I am not sure if the produce is defective or duplicate.
                      I have order 2 flash drives(similar) same issue in both. trying to connect HP support center.
                      +2 photos
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      HP India customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 24, 2021
                      HP India Customer Care's response
                      Hello Vikash,
                      I am sorry to hear that. Not to worry, we will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                      Full Name:
                      Contact Number:
                      Alternate Number:
                      Email address:
                      Serial Number of the HP unit/ Picture of the USB stick:
                      Product Number of the HP unit:
                      invoice of the USB.
                      HP Case ID (if any):
                      Description of the Issue you are facing, so that I can assist you further.
                      ^Dilip
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                        S
                        sudheer kolasani
                        Jan 20, 2021
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                        Hi,

                        We have been facing issue with HP gas, when the gas is delivered to my doorstep the delivery boy is collecting extra money if this is not against company rules. If we ignore to pay the delivery charges the gas cylinder was not delivered by the next time.
                        Kindly help.

                        Thanks
                        HP India customer support has been notified about the posted complaint.
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                          N
                          navneet4443
                          from Patiala, Punjab
                          Jan 18, 2021
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                          I was buy hp printer 2331 in november month i am also replaced in one time, but this hp printer 2331 also created problem for me, it no working, when i use its printing blanck page print, kindly solve this meter and replace this printer, if you could not solve this issue i will be going to cosumer court and take strong action plz replace this printer as soon as possible
                          HP India customer support has been notified about the posted complaint.
                          my oder number is Order #[protected]
                          Placed on Saturday, November 7, 2020
                          i was buy this printer from amazon now i am realy fat up from this printer
                          Hello Navneet,
                          We are sorry to hear about the printing issue. Not to worry, we will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                          Full Name:
                          Contact Number:
                          Alternate Number:
                          Email address:
                          Serial Number of the HP unit:
                          Product Number of the HP unit:
                          HP Case ID (if any):
                          Description of the Issue you are facing, so that I can assist you further.
                          ^Dilip
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                            G
                            gaurav.geezy
                            from New Delhi, Delhi
                            Jan 18, 2021
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                            Sharing Very Disappointing Experience With HP Technical Team & HP ServiceSupport APJ. Hope You Look Into This Matter Sir Please Read My Painful Story In Below Photo Message.
                            +1 photos
                            HP India customer support has been notified about the posted complaint.
                            Hello Gaurav,
                            I can imagine how frustrating this must be. Not to worry, we will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                            Full Name:
                            Contact Number:
                            Alternate Number:
                            Email address:
                            Serial Number of the HP unit:
                            Product Number of the HP unit:
                            HP Case ID (if any):
                            Description of the Issue you are facing, so that I can assist you further.
                            ^Dilip
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                              Pb0007
                              from Delhi, Delhi
                              Jan 18, 2021
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                              Address: 82 block c bangur avenue kolkata 700055

                              Your authorized distributor in the west Bengal (Trsihita) is asking for Rs 175000 + gst for AMC. My machine costs around 9 lakes and they expect me to spend another 175000 per for maintenance is this is a joke. When I bought the machine I was told I will be charged Rs 70000 now they are asking so much that I have to sell machine.
                              +1 photos
                              HP India customer support has been notified about the posted complaint.
                              Hello There,
                              I am sorry to hear that. Not to worry. we will assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                              Full Name:
                              Contact Number:
                              Alternate Number:
                              Email address:
                              Serial Number of the HP unit:
                              Product Number of the HP unit:
                              HP Case ID (if any):
                              Description of the Issue you are facing, so that I can assist you further.
                              ^Dilip
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                                A
                                Ambar MISHRA
                                from Delhi, Delhi
                                Jan 17, 2021
                                Resolved
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                                Resolved

                                My camera system is not good working spotledd camera and also this condition on vedio calling . i calling in castumer care but my problem not resolved iwant to exchange this pc model no da3001 tu. please solve my problem i purchased this new iwant to exchage please tell me process. my battery backup is not good.
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                HP India customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 24, 2021
                                HP India Customer Care's response
                                Hello Ambar,
                                I am sorry to hear that the machine has camera issues. Not to worry. we will assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                                Full Name:
                                Contact Number:
                                Alternate Number:
                                Email address:
                                Serial Number of the HP unit:
                                Product Number of the HP unit:
                                HP Case ID (if any):
                                Description of the Issue you are facing, so that I can assist you further.
                                ^Dilip
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                                  V
                                  victor_pra
                                  from Kolkata, West Bengal
                                  Jan 16, 2021
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                                  Address: SREE KRISHNA APARTMENT, FLAT NO. A1, WARD 111,, 187/1 BOSE PARA ROAD, GARIA, KOLKATA 700084

                                  Dear Sir,

                                  This is to inform you that I have purchased new HP inktank wireless 410 printer on 11.01.2021. Printer serial number CN07U6M23P. I am not getting yellow and red color effect since my purchase date. My new printer is unable to print yellow and red color. Please help at the earliest.

                                  Case number [protected] has been created CRM:[protected]

                                  Please resolve my issue at the earliest.

                                  Regards,

                                  Victor Pramanick
                                  Contact no.: [protected]
                                  Printer serial number CN07U6M23P
                                  HP India customer support has been notified about the posted complaint.
                                  Hello Victor,
                                  Thank you for contacting us,
                                  Seems like there was a service arranged and the issue was resolved. If the issue is not resolved and if you need any further assistance.
                                  Kindly email the below details to [protected]@hp.com so that we can assist you.
                                  Full Name:
                                  Contact Number:
                                  Alternate Number:
                                  Email address:
                                  Serial Number of the HP unit:
                                  Product Number of the HP unit:
                                  HP Case ID (if any):
                                  Description of the Issue you are facing, so that I can assist you further.
                                  ^Dilip
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                                    S
                                    Shweta Sharma26
                                    Jan 11, 2021
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                                    Address: Ghaziabad

                                    I have purchased the laptop which is right now in warranty period. i have the following issues with the product-
                                    1. the laptop hangs a lot.
                                    2. Bluetooth does not connect with any phone.
                                    3. mike doesn't work properly.
                                    4. It takes a lot of time to open any app.
                                    etc.
                                    HP India customer support has been notified about the posted complaint.
                                    Hello Shweta,
                                    We are sorry to hear that you have multiple issues with the machine. Not to worry, We will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                                    Full Name:
                                    Contact Number:
                                    Alternate Number:
                                    Email address:
                                    Serial Number of the HP unit:
                                    Product Number of the HP unit:
                                    HP Case ID (if any):
                                    Description of the Issue you are facing, so that I can assist you further.
                                    ^Dilip
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                                      Y
                                      YAMINI NAMBIAR
                                      from Bengaluru, Karnataka
                                      Jan 11, 2021
                                      Resolved
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                                      Resolved

                                      Laptop not charging
                                      Printer not working
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HP India customer support has been notified about the posted complaint.
                                      Hello Yamini,
                                      I understand that you have issues with both your printer and laptop. Not to worry, We will assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                                      Full Name:
                                      Contact Number:
                                      Alternate Number:
                                      Email address:
                                      Serial Number of the HP unit:
                                      Product Number of the HP unit:
                                      HP Case ID (if any):
                                      Description of the Issue you are facing, so that I can assist you further.
                                      ^Dilip
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                                        R
                                        rvslbobby Bobby
                                        from Delhi, Delhi
                                        Jan 8, 2021
                                        Resolved
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                                        Resolved

                                        Address: I Addl. Junior Civil Judge's Court, Near MRO office, Bhimavaram, W.G.Dt., Andhra Pradesh, PIN No.534202

                                        The HP laser jet having modelNo.HP Laserjet 1020 plus with Sl.No.CNCGY04213 is not supporting to Ubuntu software.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        HP India customer support has been notified about the posted complaint.
                                        Hello There,
                                        Thank you for bringing this to our notice.
                                        We did cross verify the specs of the machine and as you are aware the laser Jet does not work with Ubuntu as it tested only on windows, You can check the specs below.
                                        https://support.hp.com/in-en/product/hp-laserjet-1020-printer-series/439423/docu...

                                        However, Apart from this is you have any queries, Kindly email the below details to [protected]@hp.com so that we can assist you.
                                        Full Name:
                                        Contact Number:
                                        Alternate Number:
                                        Email address:
                                        Serial Number of the HP unit:
                                        Product Number of the HP unit:
                                        HP Case ID (if any):
                                        Description of the Issue you are facing, so that I can assist you further.
                                        ^Dilip
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