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HP India Complaints & Reviews

1.9
Updated: Feb 12, 2026
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K
K. Vellai Samy
from Noida, Uttar Pradesh
Feb 7, 2021
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Address: K. Vellaisamy, paraiyur, D. Gudalur-Dindugal

Email id change
HP India customer support has been notified about the posted complaint.
Hello Vellai Samy,
We would like to understand the issue in detail so that we can assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
Full Name:
Contact Number:
Alternate Number:
Email address:
Serial Number of the HP unit:
Product Number of the HP unit:
HP Case ID (if any):
Description of the Issue you are facing, so that I can assist you further.
^Dilip
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    K
    kiran9090
    from Kūkatpalli, Telangana
    Feb 6, 2021
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    Hello Team,

    It was really a bad experience for me with HP 15S-GR0010AU Where I have lost complete trust in HP I will even say you reasons for things that happened to me seriously I have messed up with HP Products and HP services which are very pathetic.

    *Day on[protected] I have purchased the laptop It was not working properly I have taken to HP service center( Shop no.307, 3rd Floor, Near Paradise Circle Jade Arcade, Secunderabad, Telangana 500003 ) they have figured out that was defective order and take a time of 15 days and replaced the unit.

    *Again after getting the new unit I have faced three different types of the issue where there is no charger in the box as I have asked the same thing with the store person of HP Store ( Chenoy Trade Center, Shop No 10, Gr. Flr, Park Ln, near Park Hotel, Secunderabad, Telangana 500003 ) The person in the store just said that sometimes there will be charges missing in the box such a useless guy and very wrest person, and the other issues were my camera is not working and the mic is not working at all as it was the new unit I was still facing the issue and I am not able to work with my office because of HP.

    *I need my complete refund of the product and I will return you the unit and we need loss of pay or compensation from HP as my company has not paid me a salary for a month because of HP TEAM.

    Regards,
    Kiransai M.
    HP India customer support has been notified about the posted complaint.
    Can you please share the status of my complaint
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      V
      velvasanth
      Feb 2, 2021
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      Address: VEL VASANTH AND CO 380 TI CYCLE, ROAD AMBATTUR TIRUVALLUR

      Printer is not working
      HP India customer support has been notified about the posted complaint.
      Hello There,
      Not to worry, I will certainly assist you.
      We would like to understand the issue a little better so that we can assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
      Full Name:
      Contact Number:
      Alternate Number:
      Email address:
      Serial Number of the HP unit:
      Product Number of the HP unit:
      HP Case ID (if any):
      Description of the Issue you are facing, so that I can assist you further.
      ^Dilip
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        V
        Virender Tushir
        from Vada, Maharashtra
        Feb 2, 2021
        Resolved
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        Resolved

        Address: SUNSTAR OVERSEAS LTD., GATE NO 2 , BAHALGARH , SONEPAT -131021 , HARYANA

        After installation of original cartage in printer .
        We get the massege " install black cartage "

        we have taken many time online assistance and follow all the instruction given by the engineer .
        Even than the above massege " install black cartage" shows frequently.

        So please reslove the issues as soon as possible
        Aug 6, 2021
        Complaint marked as Resolved 
        HP India customer support has been notified about the posted complaint.
        Verified Support
        Feb 23, 2021
        HP India Customer Care's response
        Hello Virender,
        Thank you for the details and we are sorry to hear about the issue with the printer. Not to worry, I will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
        Full Name:
        Contact Number:
        Alternate Number:
        Email address:
        Serial Number of the HP unit:
        Product Number of the HP unit:
        HP Case ID (if any):
        Description of the Issue you are facing, so that I can assist you further.
        ^Dilip
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          S
          shivika kansal
          Feb 2, 2021
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          Address: Eureka Seema Water Solution,47 Dehradun Road,Rishikesh

          I try to reach the hp call center two time for the back panel and jack problem but still there is no action taken. I have submit complaint in 21st january with case number [protected] but no action has been taker.Then again i have submitted the complaint on 1st febuary with case number [protected] and still there is no response.So kindly resolve this issue as early as possible
          HP India customer support has been notified about the posted complaint.
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            A
            Amit Bansal.
            from Gurgaon, Haryana
            Jan 31, 2021
            Resolved
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            Resolved

            Sir i recently purshase a hp14s i3 10Generation laptop on 25 jan 2021 from chroma saket. After the use of 1 day the laptop was creating a issue like heating problem, hanging and slow processing. Then i will complain a hp service center they check my newly laptop and told me in this laptop please increase a ram and insert a ssd. But this newly laptop why are hanging and running slow? Hp is not solve my problem.
            I am getting very upset with this product.
            Sir please My problem should be solved as soon as possible.

            Name- Amit Bansal
            Contact No.-- [protected]
            Email-- [protected]@gmail.com
            Aug 7, 2021
            Complaint marked as Resolved 
            HP India customer support has been notified about the posted complaint.
            Feb 01, 2021
            Updated by Amit Bansal.
            Please Solve my complain
            Verified Support
            Feb 23, 2021
            HP India Customer Care's response
            Hello Amit,
            Thank you for bringing this to our notice. Not to worry, I will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
            Full Name:
            Contact Number:
            Alternate Number:
            Email address:
            Serial Number of the HP unit:
            Product Number of the HP unit:
            HP Case ID (if any):
            Description of the Issue you are facing, so that I can assist you further.
            ^Dilip
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              Suraj IT
              from Kunnamangalam, Kerala
              Jan 31, 2021
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              Address: HP KOLKATTA

              HP post sales service is worst to worst because hp has sold all the
              process to the outsiders cheap class organisations like SYSNET
              TVS ELECTRONICS, WIPRO and they are spoiling the name of hp
              drastically without any doubt

              CRT ---- CSTOMER ( KAST KHA KHA KE MAAR ) RELATIONSHIP TEAM
              these are hopeless people and can only give you assurance but wont do anything for you and they are not the high level team they are low level people only level 0 employees pesticides and with a supervisor of their level itself they are not high level dummies,
              generally i have came across with one mentally ill and ### lady who requires a immediate treatment called DIPIKA DAS (an outsider of wipro ) from sysnet and she behaves to be the hp manager and troubling me like anything this dummy women dont know the onsite and offsite warranty meaning and speak all rubbish things .

              I m so irritated that i have started the legal action on them see the condition of CUSTOMER is that the issue went to police station because o[censored]nskilled labour and unprofessional people please hp throw them out of organisation such type of worst and mentally ill people and other one is kaushik guta of wipro hidding from me they dont have the capability to face me only they can make excuses and fool others,
              HP India customer support has been notified about the posted complaint.
              Verified Support
              Feb 23, 2021
              HP India Customer Care's response
              Hello Suraj,
              I am extremely sorry about the experience you had, We would like to make things better. Kindly email the below details to [protected]@hp.com so that we can assist you.
              Full Name:
              Contact Number:
              Alternate Number:
              Email address:
              Serial Number of the HP unit:
              Product Number of the HP unit:
              HP Case ID (if any):
              Description of the Issue you are facing, so that I can assist you further.
              ^Dilip
              Feb 23, 2021
              Updated by Suraj IT
              I can share you all the things provide me the email id so on that I can share all the things or internally in my mail send me that email id,

              NOW the situation is so worsening that
              I m feeling cheated with hp and outsiders sysnet are betraying me and leaving no further option to go to local police station and start the legal proceeding if you can resolve my case that will be quiere appreciated.
              Feb 25, 2021
              Updated by Suraj IT
              I m not getting any update from your end dilip send me the hp management EMAIL ID or convey my message to them how outsiders Sysnet shops people Gavraw pegmar is trying to fool me and giving wrong input to hp .
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                S
                Sivakrishna Maddineni
                from Vinukonda, Andhra Pradesh
                Jan 29, 2021
                Resolved
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                Resolved

                Address: Vijayawada

                Dear Team,
                Issue Reported :Software IssuesPrint QualityFixing Poor Print
                Quality
                Case Number :[protected]
                Serial Number :CN8693G2Y9
                Address Details :India
                Service Order :BRBN1378-01
                I'm facing problem with this printer since from the day 1. I'm not at all satisfied with the product. With in six months gap, I visited the service center thrice. Still the problem arises. kindly replace the product.

                M.V.S.Krishna
                [protected]
                [protected]@gmail.com
                Aug 9, 2021
                Complaint marked as Resolved 
                HP India customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2021
                HP India Customer Care's response
                Hello Krishna,
                Thank you for bringing this to our notice.
                We are sorry to hear about the issue with the machine, Not to worry. I will certainly assist you.
                I have passed on all the details and the issue description to the concerned department and they will get in touch with you to assist you further at the earliest.
                ^Dilip
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                  Suraj IT
                  from Kunnamangalam, Kerala
                  Jan 28, 2021
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                  Address: hp bangalore

                  FEEDBACK ABOUT YOUR SHOPS IN STATE CAPITALS ONLY means service center i termed them as shops actually they are not service centers they are shops last Thursday i went to that shop with police where people were looking to us and i found a wrong info was provided by the service center to cops, and the shop was very untidy full of dust broken chairs and no proper Accomodation it was a poky size shop where an uncivilized and worst and weird people of sysnet Gaurav PEGMAR kids was shouting on customers for defending themselves . the shop was very untidy and unorganised and with uncivilised people and unskilled technician
                  HP India customer support has been notified about the posted complaint.
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                    Suraj IT
                    from Kunnamangalam, Kerala
                    Jan 28, 2021
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                    Address: HP Bangalore

                    I m feeling cheated with HP
                    My case id is [protected]
                    PLEASE OPEN MY COMPLAINT ID [protected]

                    On 17.12.2020 the technician visited to my place onsite and has not fixed the unit properly and later to that after 2 days the bottom case
                    screws are coming out and i have fixed the bottom case screws but for inside screws i require a technician to fix it out and because of that i can see a gap is forming at the right hand side of the hinges
                    so immediately i want a technician visit to my site this issue i reported to c3 on 21 .12.2020 but till now no body is sending the technician because the technician has to come in their cost worst services by
                    sysnet---- ( A THIRD CLASS AND THIRD RATED COMPANY WHERE
                    PEOPLE USED TO WORK IN TRUELY A SLAVE FORMAT )

                    AND MY CASE WAS DECODED
                    means a wrong input was provided to hp and crt
                    which is an offence generally these outsiders are spoiling the name
                    of hp and they are doing drastically no doubt,

                    Hopeless crt is intentionally not doing anything the supervisor kaushik gupta is talking with double standard and taking a type of revenge from me which is very painful and unprofessional shame on them I did my biggest mistake in my life that i invested 100000
                    inr in hp and being very good in IT i m suffering like anything .

                    I pledge that if my complaint was not opened and technician is not
                    alligned to me immediately i will not purchase any product of hp in my life if i will not get justice by this platform through customer support of hp .
                    HP India customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 24, 2021
                    HP India Customer Care's response
                    Hello Suraj,
                    We are sorry to hear that you had a sore experience with the support. Not to worry. I will certainly help you.
                    I understand that the case was already dealt by CRT and The details have been passed on to the relevant team and they will get in touch with you to assist you.
                    ^Dilip
                    Feb 24, 2021
                    Updated by Suraj IT
                    Now no more it is dealt with hopeless CRT Dipika das & hopeless supervisor
                    Of wipro kaushik gupta, how they have
                    Tried to fooled me and I caught them red handed very depressing,

                    CHEAPNESS ___ OF SYSNET PEOPLE
                    THIS ASSOCIATE ASSISTANT dipika das shared my business number with
                    Online dating sites and many other
                    Call I m getting from other marketing calls which earlier It won't use to come
                    It's a business number,

                    And now the case is with hp management India and sysnet people
                    Outsiders are making full effort to trouble me more and want to manipulate the things and trouble me more,
                    And pls provide me an email id so that I can share more things for better clarity
                    Kindly open my complaint [protected]
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                      V
                      vikasP9591
                      from Delhi, Delhi
                      Jan 28, 2021
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                      Address: ICAR - Central Institute of Fisheries Education, Panch marg, off Yari road, Seven banglow, Versova, Andheri (W), Mumbai

                      I have a hinge and laptop base issue from last year even it started from the beginning so regarding this I registered complain two times to resolve it. The service person came two times but he was not able to open the laptop so my laptop issue still same. I am looking for my laptop repairing again
                      HP India customer support has been notified about the posted complaint.
                      Hello Vikas,
                      I understand that the unit has a hinge issue, Not to worry,
                      Kindly email the below details to [protected]@hp.com so that we can assist you.
                      Full Name:
                      Contact Number:
                      Alternate Number:
                      Email address:
                      Serial Number of the HP unit:
                      Product Number of the HP unit:
                      HP Case ID (if any):
                      Description of the Issue you are facing, so that I can assist you further.
                      ^Dilip
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                        Suraj IT
                        from Kunnamangalam, Kerala
                        Jan 28, 2021
                        Resolved
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                        Resolved

                        Address: hp bangalore

                        A customer holding a premium unit is suffering like anything and you people are just giving the false and inappropriate reasons and defending yourself I did a biggest mistake I invested in HP where my experience is worst to worst,

                        I m feeling cheated with HP
                        My case id is [protected]
                        PLEASE OPEN MY COMPLAINT ID [protected]

                        On 17.12.2020 the technician visited to my place onsite and has not fixed the unit properly and later to that after 2 days the bottom case
                        screws are coming out and i have fixed the bottom case screws but for inside screws i require a technician to fix it out and because of that i can see a gap is forming at the right hand side of the hinges
                        so immediately i want a technician visit to my site this issue i reported to c3 on 21 .12.2020 but till now no body is sending the technician because the technician has to come in their cost worst services by
                        sysnet---- ( A THIRD CLASS AND THIRD RATED COMPANY WHERE
                        PEOPLE USED TO WORK IN TRUELY A SLAVE FORMAT )

                        AND MY CASE WAS DECODED
                        means a wrong input was provided to hp and crt
                        which is an offence generally these outsiders are spoiling the name
                        of hp and they are doing drastically no doubt,

                        Hopeless crt is intentionally not doing anything the supervisor kaushik gupta is talking with double standard and taking a type of revenge from me which is very painful and unprofessional shame on them I did my biggest mistake in my life that i invested 100000
                        inr in hp and being very good in IT i m suffering like anything .

                        I pledge that if my complaint was not opened and technician is not
                        alligned to me immediately i will not purchase any product of hp in my life if i will not get justice by this platform through customer support of hp .
                        Jan 28, 2021
                        Complaint marked as Resolved 
                        The complaint has not been resolved only a dummy conformation mail i got that the company with contact you further to again fool me the problem still exists how these cheap class people can mark the complaint as resolved very much depressing and harrasing people of hp / sysnet, wipro . THE PROBLEM WILL GET RESOLVED IMMEDIATELY IF WE DO ONE THING PLS remove Dipika das crt assistant from my case an assistant of sysnet worst organisation she is taking revenge from me actually she is mentally ill and immediate require a mental treatment . Later to that unless the technician dont visit to my onsite and fix my unit and the problem will remain same PLS OPEN MY HP COMPLAINT ID IN HP 5057527931
                        HP India customer support has been notified about the posted complaint.
                        Jan 28, 2021
                        Updated by Suraj IT
                        THE COMPLAINT HAS NOT BEEN RESOLVED kindly dont mark it as a resolved hp is the worst company i had came accross it being completely outsourced by worst people of sysnet / tvs / wipro.
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                          Y
                          YASH.gupta
                          from Jammu, Jammu and Kashmir
                          Jan 26, 2021
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                          Address: 87 sec no 2 lajpat nagar alwar

                          We purchase a desktop from Hp authorized dealer in alwar on 28/07/2020 and they tell us a google home mini free with it and it deliver by the company directly at our address but till date we can't received it and we raise many complain about it but there are no response from your side now we take some legal action against company and the dealer and we also tell the people on social media and print media not to purchase any hp product because the done the false promises and not to fulfill it.
                          HP India customer support has been notified about the posted complaint.
                          Hello Yash,
                          Thank you for reaching out to us.
                          We would like to assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                          Full Name:
                          Contact Number:
                          Alternate Number:
                          Email address:
                          Serial Number of the HP unit:
                          Product Number of the HP unit:
                          HP Case ID (if any):
                          Description of the Issue you are facing, so that I can assist you further.
                          ^Dilip
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                            A
                            ANILKUMARMISHRA
                            from Chennai, Tamil Nadu
                            Jan 24, 2021
                            Resolved
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                            Resolved

                            Address: HP Inc. "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India. " P.C 560100 Bangalore Karnataka

                            I have purchased - HP Laptop - 15 - di2001 txSerial no - CND0025HFH, Product id - 9GD56PA, on date 30/05/2020 but its giving performance problem only use of 7 months.
                            I have raised to HP case id case id - [protected], Ticket #67166, Ticket #62052 etc. and talked to support team many times but problem not resolved till date.
                            .
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            HP India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 24, 2021
                            HP India Customer Care's response
                            Hello Anil,
                            We are sorry about the delay, Your concern is being dealt with and the Engineer will visit your place at the earliest and resolve the issue.
                            ^Dilip
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                              Ravi Karkera
                              from Mumbai, Maharashtra
                              Jan 23, 2021
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                              Address: 11th floor,Ashar IT Park,wagle estate,Thane,Maharastra,(400604)

                              Dear Hp
                              i am using your Hp Color Lase 150 printer in last one week, I am facing a both side printing problem, please tell how to print in both side
                              HP India customer support has been notified about the posted complaint.
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                                C
                                Chairman DREAM HILLS YOUTH
                                Jan 23, 2021
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                                Address: 93/3 Kunj Vihar PO Banjarawala, Dehradun

                                Dear Sir/ Ma'am

                                This is to inform you that, I had purchased a laptop in March 2020. But it become hang while browsing internet on it. I had also visited at your dealer point from where I purchased the laptop.

                                But he refuse to return it and told that it will hang whenever I used internet in this laptop. It also hang while start (Switch on) the same.

                                Now, please suggest me that; what is the use of laptop without internet.

                                In this case, I request you to please approve the return of laptop at the earliest please..

                                Details of the product are mentioned below:

                                HP Laptop 15-db0186AU
                                Product id: 5KV06PA#ACJ
                                SN# CND9414DQC

                                Kindly do the needful; at your earliest please.

                                Thank you!!

                                Yours sincerely

                                Sanjay Singh Rawat
                                Chairman-DHYWA
                                Uttarakhand - 248001
                                Mob : [protected]
                                : [protected]
                                Email: Chairman.[protected]@gmail.com
                                HP India customer support has been notified about the posted complaint.
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                                  R
                                  R.Khunger
                                  Jan 21, 2021
                                  Resolved
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                                  Resolved

                                  Address: MOHALLA BABA MITHU SHAH Makhu

                                  Dear team,

                                  I RAHUL KUMAR purchase a hp ink tank 500 printer, Which serial number is CN0C53S5SQ and same is delivered today 20 Jan 2020. Before purchase i contact with Mr. Chitpriya who is the executive from HP and he quide me when the printer is delivered, i have call on this number[protected] and technician came to my destination and install the same at my present adress, but now when the printer is deleivered today, I call on the above number, Now the executive says no technician provide by the Hp company . I am totally ignorant about the installation process and i do not install this printer myself. So kindly provide the technician at my venue as early as possible and provide reason why Mr. Chittpriya give me wrong information regarding the instalation process.

                                  Thanks and regards,
                                  RAHUL KUMAR
                                  MOB NO[protected]
                                  City/ Town- MAKHU
                                  Distt- FIROZEPUR
                                  State- PUNJAB.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  HP India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 24, 2021
                                  HP India Customer Care's response
                                  Hello Rahul,
                                  We are sorry to hear that you had a sore experience with the support. Not to worry. I will certainly help you.
                                  The details have been passed on to the relevant team and they will get in touch with you to assist you.
                                  ^Dilip
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                                    victor_pra
                                    from Kolkata, West Bengal
                                    Jan 21, 2021
                                    Resolved
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                                    Resolved

                                    Address: GARIA, KOLKATA 700084

                                    Dear Sir,

                                    Printer Serial number: CN07U6M23P
                                    Product number:Z6Z95A
                                    ****

                                    I am very sorry to say that, ​I am continuously facing the inconvenience and mental agony since purchase (purchase date : 11.01.2021) the HP product.

                                    The Engineer from Syfnet (HP Tech support) visited today at my house and thoroughly checked my newly purchased printer. As per his statement, some manufacturing defect/hardware related issue is there in "colour print head".

                                    Now from today's (20.01.2021) afternoon onward the print of the colour document is surprisingly totally stopped further.

                                    In this regard kindly arrange to replace this defective printer immediately.

                                    The visited engineer's service call report, Printer purchased TAX invoice is enclosed herewith.

                                    Regards,

                                    Victor Pramanick
                                    Contact No. : [protected]
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    HP India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 24, 2021
                                    HP India Customer Care's response
                                    Hello There,
                                    We are sorry that you had a sore experience. Not to worry we are here to assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                                    Full Name:
                                    Contact Number:
                                    Alternate Number:
                                    Email address:
                                    Serial Number of the HP unit:
                                    Product Number of the HP unit:
                                    HP Case ID (if any):
                                    Description of the Issue you are facing, so that I can assist you further.
                                    ^Dilip
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                                      V
                                      vikash pandey
                                      from Karnal, Haryana
                                      Jan 20, 2021
                                      Resolved
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                                      Resolved

                                      Address: Anand Nagar, Thane

                                      I have order 2 HP pendrive on 28 Dec 2020 from flipkart.
                                      It looks like original hp pendrive but data transfer speed worst.
                                      Transfer speed goes upto 5-6 Mbps and immediately come down to 0-5 Kbps.
                                      I am not sure if the produce is defective or duplicate.
                                      I have order 2 flash drives(similar) same issue in both. trying to connect HP support center.
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      HP India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 24, 2021
                                      HP India Customer Care's response
                                      Hello Vikash,
                                      I am sorry to hear that. Not to worry, we will certainly assist you. Kindly email the below details to [protected]@hp.com so that we can assist you.
                                      Full Name:
                                      Contact Number:
                                      Alternate Number:
                                      Email address:
                                      Serial Number of the HP unit/ Picture of the USB stick:
                                      Product Number of the HP unit:
                                      invoice of the USB.
                                      HP Case ID (if any):
                                      Description of the Issue you are facing, so that I can assist you further.
                                      ^Dilip
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                                        sudheer kolasani
                                        Jan 20, 2021
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                                        Hi,

                                        We have been facing issue with HP gas, when the gas is delivered to my doorstep the delivery boy is collecting extra money if this is not against company rules. If we ignore to pay the delivery charges the gas cylinder was not delivered by the next time.
                                        Kindly help.

                                        Thanks
                                        HP India customer support has been notified about the posted complaint.
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