HP India Customer Care
HP Inc.
Customer satisfaction rating: 16%
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3120
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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550
down
296
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143
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93

Phone:
Phone:
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135
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85

Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


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Customer satisfaction rating
16%
Complaints
3120
Pending
153
Resolved
434
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HP India Complaints & Reviews

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HP India — new hp 360 laptop not working till date

 sabby0509 on Dec 22, 2018
I complaint for a factory fault just within 1 month (Informed store 3 days after purchase).
It took 3 months to resolve a problem but to cause more problems.
My laptop base got damaged. The led panel which was changed due to webcam and hinges issues is faulty.
Complaint many times, written several emails, reached seniors by email, twitter, linkedin but to my bad luck hp doesnt have anypne responsible enough.
Reached ceo of hp, ceo of hp india but there are not bothered either.
I invested rs 76000 in this laptop and couldnt get it working fine for 76 days.
What...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP laptop — hdd issue with the new hp laptop

 Aisha05 on Dec 21, 2018
Hi,

I have purchased hp 15q core i3 7th gen laptop from flipkart on 24th of oct and the product was sold by tech - connect retail private limited.
It has stopped working since last week and shows an error which is attached below. It is not even couple of months have been completed taking the laptop and i am experiencing an issue with the same.

Please take a look on this.....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — genuine key of window

 sharma dv on Dec 18, 2018
Dear sir,
I have got formatted my lap top which was purchased by me vide invoice no.697 dated 04 june 2014. Presently i was using window 10 pro. Please advice me how to use genuine key from my invoice. There are serial number and product number and some other codes mentioned on the invoice. Please advice.

Dv sharma
For neha sharma

Zirakpur-140603

Phone no.[protected]...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Hp — festival offer

 [email protected] on Dec 18, 2018
Redemption reference code noho552484no. My notebook was purchased on 9th nov’19 and redemption code was generated after due approval and l had paid the remaining balance what is the status of my order as i have already paid the required amount. After my complain you had assured me the product would be dispatched by 15th dec’19 but as of date there is no news from your end. This is highly unbecoming of a reputed company like hp. False promises may invite legal implication....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — objection on harddisk tampering,without consent & information [Resolved]

 haripriya99 on Dec 16, 2018
Reference: laptop hp 14 ba073tx serial number - 8cg7480j0f
Service provider - iqor, secunderabad 
Service call report date: 21st november, 2018.
Executive attended: madhu, mob- [protected] or [protected]
Problem reported in service call report - audio jack not working, touchpad and display.
                                               — x —
We would like to inform that the aforesaid laptop is under warranty and as per the advice and suggestion given by the retailer it world, shetty complex parklane, secunderabad we have given...
Complaint comments  Read comments Complaint category Computer Hardware

HP India — regarding offer [Resolved]

 Pribha13 on Dec 15, 2018
I purchased hpp printer model no "hp deskjet 2676 aio printer on 28 the october from delhi in kp infotech shop janak puri, new delhi -58, when i purchased that one's then one of your employee assured me that the offer is in this printer. Of 1500 movie voucher and one ink toner. I registered also in your hp then tell me where is my offer, why till now i did not get it...
Complaint comments  Read comments Complaint category Printers

Hp — hp deskjet gt 5811 not working [Resolved]

 Abdul Khaliq Reshi on Dec 14, 2018
The undersigned purchased an hp deskjet gt 5811 under serial no. Cn7c35g0h6 fpu no: l9u63-64002 from the company few months back. The product was functional satisfactorily till few days back when developed some technical/operational problem (Incompatible print cartridge).

On enquiry i was asked to contact [protected]. When contacted the concerned gave another telephone no. [protected]. The said number did not respond. Therefore, compelled by the circumstances to lodge a formal complaint herein.

Work suffering for want of restoration of the printer.

Complaint...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — note book cnd8238zg7

 ABHISHEK K RASTOGI on Dec 13, 2018
I have paid rs 2398 for redemption code szpx738730sz by which i got a pine perks voucher. As the redemption team has not intimated me that the voucher has only two month validity i can not use the coupon. I contact the pine perks at their contact number they told me that h p gives only two month validity normally it is for one year. Plesase extend the validity by one month so that i can use it, name manmohan sharma e mail [protected]@gmail.com mob : [protected]...
Complaint comments  Read comments [4]Complaint category Laptops / Notebooks

HP India — regarding not getting offer hp festival offer, by hp and deadline is over. [Resolved]

 bhoor on Dec 11, 2018
Sir/ma'am,
With reference regarding Reference no :-ZKJI969615ZK of HP FESTIVAL OFFER.
I got deadline of receiving all mentioned offer by Dec10, 2018. But I would like to remind you that the deadline has passed already.
The service provided by your company is highly disgraceful. despite repeated mail from my side, you have not taken it seriously.
I have already written many complaints regarding this earlier.
Reply me ASAP with all the offer details.

BHOOR SINGH MEENA

[protected]@iiitdmj.ac.in

[protected]...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — desk gt 5821 paper not pick regular [Resolved]

 Hanumanchalisa bhajan on Dec 11, 2018
I purchased printer hp destjet gt 5821 dated 24/11/17, am regular complaint for this printer that printer not picked paper for print, , am really disappointed for your service . Many time i call your service center but from hp customer care center not take any action for printer problem so that my problem till date issue.In that time i purchase new printer epson l805 dated 08/09/2018 because my business working need printer.In that i doubl pay for reason hp printer. So please printer amount refunded.
Printer detail : srn n cn77i5g223
hp printer bill n : gst-279
epson bill n...
Complaint comments  Read comments Complaint category Printers

HP India — faulty screen [Resolved]

 pramitguha on Dec 9, 2018
The purchase of my laptop was done in august, 2017. From march/april onward i started facing the screen flickering issue to which i reported.

Every time i report the matter to hp technical team over the phone they uninstall and install drivers to which the matter gets resolved till 2 weeks until it starts again.

This matter is an intermittent issue that does not have any specific time of occurrence. Hence it is not possible to understand without a site visit. Hp has been constantly been denying site visit to me.

In august being fed up with the case,...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

H P — not repairing under warranty [Resolved]

 Shafi Moosa on Dec 5, 2018
I purchased hp laptop15-bs-542tu on 16/8/2017 with extended warranty up to 15/8/2018, last week i noticed a very small white spot on my lap and contacted hp support assistant, hp whats app support they informed me to contact nearest hp care, i also contacted hp care in kochi kerala they told me that white spot in display not covered under warranty because it is user induced damage, but in my case only small white dot is present, it is actually pixel dead it may be caused by number of reason but hp actually cheating its customers...
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

HP India — subsidy not received [Resolved]

 Pt nadhiya on Dec 5, 2018
Sir first i have my bank account in kotak mahindra i get 4 subsidy and later i change to indian bank link with npci but payment failed it showing inactive aadhar pls check once what is reason for delaying my subsidy amount not credit to my latest
Indian bank account. For this purpose am getting to much tensions and roaming from bank to gas office and from gas office to bank i don't know where it is making trouble in crediting subsidy amount....
Complaint comments  Read comments [1]Complaint category Banks

HP India — hp 15bs662tu- laptop not working properly [Resolved]

 Rinal Rahman on Dec 4, 2018
I am using hp 15bs662tu laptop from the purchase date on august 2018. I cannot use properly, every time this device stuck and hang up. One of your service members visited our office 3 times and done the software and hardware level check, also replace the hard disk after that the issue is the same. Now almost 25 days over we are following up this case. Still, the issue not yet resolved. Please escalate this matter with the hp team and replace this laptop....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — case - 5023742772 | s/n - cnd81918fq [Resolved]

 shnugourav on Dec 4, 2018
Referring hp services.

I have been experiencing performance issue with my laptop, which was purchased 1-2 months ago.

Hp service center in india registered a case, hp engineer visited at my place and he diagnosed, this model does not have 2nd ram slot and cpu fan either, due to which performance got degraded for this model. Hp engineer installed all required patches along updated bios, but it had gone worst!!

My request to hp, either add ram slot to this model or replace this laptop with the higher series and i am ready to pay the difference. Would...
Complaint comments  Read comments [3]Complaint category Laptops / Notebooks

HP India — subsidy [Resolved]

 mohsinkhan Desai on Nov 30, 2018
I got my connection transferred from Mysore (Karnataka) to Bangalore. I Mysore I use to receive my subsidy on time for HP gas. But the dealer in Bangalore Kaniska gas agency (Bellary road bangalore) They have told me if you were getting subsidy in Mysore then here also you will receive it. I asked him clearly do you need to add it but then he said not required. But now when I check i haven't received subsidy amount. when i checked with agency they are saying it is lapsed.
Consumer number : 645776...
Complaint comments  Read comments Complaint category Gas Stations

HP India — hp ink tank 419 printer - not able to print

 renugapackaging on Nov 28, 2018
The hp ink tank 419 printer which we bought recently is connecting to the computer but we are unable to take print out.

We have tried over customer call and they came back to us over phone but though we followed the step by step instruction we could not able to resolve the problem.

But at present we can only do scanning from the printer.

We could not able to print a single page from it....
Complaint comments  Read comments Complaint category Printers

HP India — bad behavior of executive calling person [Resolved]

 djbrrps on Nov 27, 2018
This is bad behavior by your calling agents and cut the call always i call last 5 hours regularly Mr Thomas is calling me and assist me then he hack my system through any desk software but after connection the my system about half an hour but not resolve the my problem then cut my call and denied the access from any desk software

Case number: [protected]
Product Description: HP Scanjet 8270 Document Flatbed Scanner

Product Number: L1975A

Serial Number: CN4A882785

Case Subject: IN/NCD/MF:9-18/HP Scanjet 8270 Document Flatbed Scanner/installation...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

HP India — destroying the product and ill behaviour

 Era Tomar on Nov 26, 2018
Sir/ ma'am
I gave my laptop for repairing of hinges to the hp world service center satya niketan on 23rd of november. He checked the laptop screen and opened it. The screen was okay and there was no other issue. And when i took my product on 24th evening. Hinges were okay and i asked to open, so he said that its not charge you can open at home and i gave 2500 to him. I reached home around 11 at night and i had my cat exam on 25th. So, i checked my laptop after returning from home and it was destroyed. The screen was broken, data was lost, there was no password protection. I went to the service...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — damaged product has been given to me [Resolved]

 Abhis2007 on Nov 24, 2018
I bought a laptop offline in kolkata on 25th october. After purchasing of two days i noticed that there is some spot in display and then i register a complaint (28th nov 2018) to hp company to regard that but company says that is not cover in gurantee period i want complaint regard that if i found a manufacturing defect product then is it true to say about what thing is cover in gurantee or not....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

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