HP India Complaints & Reviews

Sir i m not able to use other keyboard or mouse in my laptop

I sir
Where is a issue in my PC it’s not power on from yesterday
I requested to send a engineer to my place
It’s emergency I have work

Name
Srinivasan r
My mobile [protected]
Address 121 tenth Cross first stage indiranagar Bangalore 38
Opp Kerala school

Serial number :-8CC8441CHW
Product number : -4EB09AA
Modal name :- Hp pavilion All in one 24-eq 158in

My HP desktop is in warranty but s/n shows out of warranty

My HP PC is in warranty but S/N show out of warranty

Case ID [protected].

An HP engineer broke my laptop (under warranty) while attempting to repair it.
HP on-ground Bangalore team admitted over the phone that the engineer broke the laptop on video and over the phone
I haven't been issued the stand-by laptop to date despite writing 25+ emails and several calls.
I have lost my salary and my mental health has suffered. HP Bangalore staff is mentally harassing me.
I have submitted ample video and audio proof. However, HP is refusing to assist me

ORDER #[protected]
Purchase channel : Amazon.in
Product detail : HP Envy 11th Gen Intel Evo Core i7 14 inch(35.6 cm) WUXGA Anti-Glare Display 2-in-1 Laptop(16GB RAM/1TB SSD/GTX 1650 4GB Graphics/400 nits/Win 11/MS Office/FPR/B&O/Alexa Built-in/1.59 Kg), 14-eb0021TX

Problem description : I am a final year student at IIT, I bought this laptop after lots of research and within a week time the screen of this laptop is not working i.e completely black. It is kind of blocker for my transactional work. I called call-center on very same day 28 July, with such issue in laptop & delayed customer service I am really worried and lost confidence in both HP brand & Laptop I purchased, I have fear that this laptop will have issue frequently in future. If i am wasting so much time to get issue fixed with brand new laptop then I would say this is not worth, and I did not observe any pro-activeness from HP to give any sort of confidence to customer who invested 1L INR on product. Since it has hampered my work a lot as my daily work is heavily dependent on laptop, so my father suggests to buy other brand laptop instead of wasting time on HP.

I want replacement of this item, but there is not process/way to convey this message to HP. Please suggest!!

My printer not working

My HP pc is in warranty but S/N show out of warranty

A complaint has been happened on the above printer.Its paper feeder does not working.

Sir
I booked cylendre for home delivery on 24 July 2022 but till today not deliver to me. To cylendre whenever i make phone call its not get connects. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with hp gas agency shahapur shree ganesh hp gas agency..421601, Do needful

HP 200 Pro G4 22 All-in-One PC

Serial Number8CC0162XSZ

Product Number2W953PA

Respected sir
I Rekha Mondal.My case id is [protected].
Hum Hp pavilion gaming laptop kharide hain 15th June 2022. Tho mera kharidne ke bad thik thak chal raha tha. 24th june 2022 me achanak mera laptop ka diaplay me kuch nahi a raha tha...tho full charge kar diye tho uske bad next day try kiya on karne ka tho on ho gaya display a gaya tho hum soche ki update ka kuch problem ho gaya tha isiliye hum customer care ko phn nahi kiya... Lekin firse 7th july ko prblm hua no display ka... Tho hum 8th july customer care me phn kiya tho customer care ne pehle restart kiya ushke badh biased update kiya sub kuch kiye tho laptop on ho gaya display a gaya aur prblm nahi ho ga bola... Aur ab logo ka technician bhi assigned kiya gaya... Tho ab logo ka ushdin technical issue ho raha tha... Tho case id generate hone me time lage ga bola tho hum bole thik hain... Fir bhi case generate number nahi hua aur technician bhi nahi aya... Thik hain tho laptop chal raha tho hum kuch nahi bole fir okk... Firse no display issue ho gaya 14 tarik ko aur hum call kiye customer care ko unhone firse biased update restart karke dekh liya kuch bhi nahi ho raha hain... Tho firse technician approve kiya...Tho jab technician aya tho achanak switch on karne se on ho gaya..technician bola koi bhi prblm nahi hain ap ka system mein ... Mere pas koi bhi vedio nahi tha prblm ka tho bola abke pas tho koi bhi vedio bhi nahi hain prblm ka... Aj 26 th july firse yahi prblm ho raha hain... Ab mein kya karu sir help me plzzz
Aj mein vedio banaye hain upload bhi kar rahe hain help mee
1 month ka laptop abhi tak nahi hua 4 bar prblm ho gaya... Sir hum bohot garib ghar ke student hain finance karke laptop liye hain ... Agar ap log change karenge tho wo fir se kuch din me kharab ho jayega... Hum aur firse nahi le payenge tho ... 58000 rs me kharide hain ... Paisa arrange karne mein bohut dikat hua hain... Bar bar laptop kharab ho raha hain tho mera padhai bhi ruk ja raha hain... So please help me
EXPECTATION
sir please hum chate hain ki mera laptop ko replace kar dijiye...Aur hum nahi chahate hain ki mera laptop ko khol ke mera kuch bhi parts change kare hum nahi chahate aisa ki mera problem ho laptop mei... 1 mahina ka laptop hain ye sab kuch nahi hona chahiye... Sir please help me Or aur nahi tho mere ko consumer court appeal karenge

My hp laptop is not working from last 4-5 days as I m continuously calling hp team but they are giving me proper response and not solving my problem.I told that I have urgent but still these people are delaying to provide their service.

My Printer Has Not Working Properly . When I print a document from my printer then 5, 6 page comes out simultaneously and show in desktop that paper jam please solve my problem soon

I have connected with HP support both on WhatsApp and over email multiple times and my Case id - [protected]. I have done everything that was suggested by there team. The issue started i think six months back. Initially i did not even realize that this is some issue. And i neglected it. Then i think in feb i connect HP customer support on whatsapp after recommendation by one of my friend. I connected with them so they did some test which came out normal. So again i did not took it so seriously that my be there was some issue with my internet.

But then it happened and i connected with them again so they again has same question and resolution. So later they said that they might have to do more setting which will take time so as i was busy in work i asked them that i wlill connect again. So i did and then followed whatever they said to do . But after few days i face the same issue again. And now i started realizing that the issue is happening more frequently that mean that whatever issue my laptop had it has worsen. So i again connected with HP now they send it to there higher team. They called me and asked the same question etc i sent them all screenshots and videos as they requested.

I also checked the issue at different location and using different internet but it still happened. To be more specific about the issue here are the details. So the issue is like I am working normally using internet and then suddenly the internet connection is gone. There is no network showing in the panel i try to reconnect but it shows no network then eventually i restart my system and voila I have my internet back to normally. So this is the issue. And this would happen any time at any point in time. No specific reason but to sort it out i have to restart/ or shut down and again start the system.

My laptop is still in warranty but I am not getting any help from HP customer support team. After doing all the updates, reinstalling of driver, reinstalling of windows, WIFI test and sharing multiple videos telling about what is the issue actually about, on request of HP team, the issue has started occurring more frequently.

Every time I connect all they say we will try to resolve your issue and now from past 3 days I have not heard back from any one. They have my case id they have my number my mails everything. But no benefit. So here I have a big question and that is if HP customer support team is actually willing to resolve the issue or not?

Here I have humble request to please replace my laptop which is in warranty and its is been almost 6 month now i think but i have not found any help or resolution till date. My warranty will expire on 30th nov and i am afraid that they ll keep on saying same thing but will not help me but eventually my warranty will get expired.

I have also attached all screenshot of test, diagnosis that i did on there request along with video about issue and how i have to restart to get back the internet. Along with recent mails Sorry i don't have previous conversations of HP WhatsApp but certainly it must be in my case id.

I hope i will find a solution here because i just started my business and bought this laptop with full payment with my hard earned money. But then facing such issue from new laptop leaves me stressful. Please help in resolving the same.

I think petrol is not being given to anyone in the right quantity, and this has happened many times whenever there is talk of taking petrol by liter or checking it properly, its owner always starts giving abusive language and threats. And that petrol pump should be managed according to government rules for some public as well, it is not even my request to check the measurement and quality of petrol

I Navdeep Kumar bought a PC of HP in March 2022 and the same is having vertical and horizontal lines.
I complaint many times to your customer care number but all in vain and no solution has been done till now apart from providing case Id [protected].
Your executives manipulates me every time I call and cut the phone.
Consider my complain atonce and change my product atonce
Navdeep [protected]

I purchased HPLaserJetProMFP126nw printer serial no:CNBRQ4B1D8 on30-06-22.i reached to hp for printing quality and installation query

They have issued an complaint id : [protected] and till this date my complaint doesnot get resolved.

When iam doing work laptop is suddenly Struced and hangs after an update when laptop hangs it produces over heat I have warranty on this laptop so please provide service to my laptop

Hi,
I got a new HP Laptop, my Camera App was not working with error Msg camera not found.I reported to Hp Whatsapps Support, who said webcam part will be replaced by new one gave case ID [protected]
for technician visit.
Technnician came didnt changed the new webcam part and said i will update BIOS and it will work,
Till today despite my request to HP Customer Care and their Service channel partner SYSNet Technologies...