HP India Complaints & Reviews

Dear sir

Its very unfortunate that you were unable to fulfil your commitment. I was told that you will call me yesterday between 9 to 10 am and because of that only i worked till midnight, you know it takes too long to copy and i don’t wanted to make you wait as i was expecting your call next day in the morning. I waited from 9 am to 11:30 for your call with my laptop open but you called me at 4:53 pm when i was unable to pick your call.

I have been to your service center and done troubleshooting more than three times but the problem is intact.

# my question is why hp selling a laptop which is under performance.

# why your officials telling to upgrade ram.

# if the given ram is not sufficient than why are you cheating your customer by selling with less ram.

Regards

Bala datt joshi

Mobile - [protected]

My hp printer 1136 which i purchased on 31 jan 2019 is not work properly. Scanner after scanning 8-10 documents it is not working and after sometime it again works. Zerox is also not zerox properly and leave some spaces in both side and zerox quality is not clear so we fill deficulty. So please solve fast beacuse my work is in pending due to that problem. My contact number is-[protected]

I purchased hp 1136 all-in-one printer on 31 jan 2019. But after 5-6 days scanner, zerox and printer is not work properly. If scanner scan 5-6 documents than it is not scanning documents and after sometime it is working, zerox paper is not clear it is taking some spaces white or not zerox properly. My printer si no - cnjkl86gz4 and your costumer help line number is not working so i feel difficulty. Please solve printer problem fast. My mobile no is-[protected] please contact soon for technician visit.

We received the above mentioned printer from bijay infotech, thana road, tezpur, dist - sonitpur-784001on 3rd week of february, 2019 vide invoice no.720dt.08.01.19, is not functioning after exactly 3-4 copies printing. We cannot follow customer care contact, so earnestly request you to send your your personal to check the product.
Our address:-
Phulbari central hospital
Phulbari tea estate, p. O - balipara, dist - sonitpur (Assam)-784101
E-mail - prabhash. [protected]@mcleodrussel.com
(M) [protected]

Hpgas bkngno 546348 con 623543 bkng clrd 21-feb-2019 shah and complny otp 2507. http://ezpay.hpcl.co.in//ezypay//h//[protected][protected] to pay for refill

I paid the amt via the above link but did not get confirmation. However the amount is deducted. Please refund it

Payment details

Rs.664.50 was spent on our union bank of india rupey debit card ending 6146 on[protected]:15:34 date: 24-feb-2019 at citrusp*pushpam

Dear sir

My laptop problem not showing display
As most by telephonic discustion will 1st call [protected] they generate case id [protected] as an 2 february they replied and commit me time before 7 days. I also take and communication veiaus perpos from your excutve side time by time all contact details from which called are here
[protected], [protected], [protected], [protected], [protected], [protected], [protected],
As all study in call mo. [protected] mr jeet this is communicate me to complane before tuesday but till day not bay resolve my case id
On that 25 february they facing un resolutions
I am steel facing un resolution so how i am it returne back to you (Return your product) and demanding my money back and my loss 15000 rupees+ laptop amount 33500 i want my money back my total amount. 48500 my profession is accounting and going in loss because of your laptop give my money refund to me or replace my laptop
Serial no - cnd8347n8j

My laptop no screen problem my case id [protected]

Dear sir

My laptop problem not showing display
As most by telephonic discustion will 1st call [protected] they generate case id [protected] as an 2 february they replied and commit me time before 7 days. I also take and communication veiaus perpos from your excutve side time by time all contact details from which called are here
[protected], [protected], [protected], [protected], [protected], [protected], [protected],
As all study in call mo. [protected] mr jeet this is communicate me to complane before tuesday but till day not bay resolve my case id
On that 25 february they facing un resolutions
I am steel facing un resolution so how i am it returne back to you (Return your product) and demanding my money back and my loss 15000 rupees+ laptop amount 33500 i want my money back my total amount. My profession is accounting and going in loss because of your laptop give my money refund to me or replace my laptop

My new hp printer laserjet pro mfp m126 nw printing got struck
And we have made a request to rectify it on 05022019 same registered under
Ref no [protected] and confirmed that serice engineer will visit as soon as possible but evenafter 20 days none had visited and on 250219 again i called
The helpline [protected] and informed we incurred heavy loss due to the negligence of hp staff and they have given to tell the reference bnjk 9385
And call local number of hp coimbatore [protected] but tha same is also out of order.

I placed order on snapdeal recently and got clones / fakes. Hp gt inks

I want snapdeal or hp to take those fakes away and return my money back at earliest. If not i will have to take further more action against the company.

Snapdeal quotes the prices for original goods and gives discounts under which they are sending duplicates. I recommend hp to take interest in saving their brand image

Hi

Sir this regarding online payment issues be half of my mother i m booked the gas cylinder on 23rd december 2018 cylinder through the hp gas phone line using my phone after that i got the confirmation text message in that one online payment link was there. Through that i made the online payment of rs of 808.61 played using my sbi accoun though merchandise google upi (Transaction id:[protected]
At the time of gas, cylinder delivery, delivery boy asking for the payment i have told that we already made the payment through the online, using google payment but delivery man collected the payment. That payment made was cash payment. Simultaneously i spoke with the gas agencies they are telling that we didn't get the any online payment from the consumer no:607679 (Raziya begum). It was payment made by me (Liyakhatali) and i have checked with the distributor: mysore kirloskar employees cooperative society ltd.[protected] bank account for the amount received of rs 808.61 please
Please help me out my money back as well give the detail of the account the money is transfer

It seems that the this printer has manufacturing defect. During it’s tenure, including the warranty period, it has gone bad twice and both times the solution is to replace the COSTLY heads !
Again last week I purchased new heads for this and not even those are not working? Now as it is out of warranty so no one is bothered to service it. The simple solution being told is to replace the head, which I had done and have been asked to do that again !!

Not sure what is the purpose of Ink-tank printer, if not saving, in fact costing more than ordinary printer and the repair/ head costs is now coming equal to price of new printer. !!
This definitely needs to be brought in review in all technical/ IT forums and online sellers.

Regards
Vivek

Dear sir i have a printer of above model which was repaired on 07/1/2019 at hp service center jaipur tower near khasa koti jaipur. I made cash payment but tll i do not get repair invoice of this printer. The service of this printer also not doing well. It has some error. The token no. Was 42387 & serial no. Of printer is cn74l5g4fx and mr. Kanhaiya alway gave next day or but till dated he does not provide the invoice.

I have purchased a hp printer 3775 (Serial number cn68n2d0rz) watching the advertisement by hp on television. First printer given hell of a printing problem hence hp changed it under warranty with above mentioned serial number. Replaced printer working fine however noticed that ink print cartridge are very costly. Almost rs. 718/- per cartridge so rs. 1426/- per change. Being ink cartridge if your printing activity has a gap of 15 days these print cartridge will get dry & you have to buy new cartridge again so you cross the printer purchase price just buying three set of cartridge.
This is not at all user friendly model hp advertised. Hp must give buy offer & change it with user friendly laser printing model by taking the difference in price.

Dear sir,
the offer provided by you was 2 year onsite extended warrenty and one year macfee antivirus i got two year extended warrenty but one year macfee still not provided that you can see in the following images i have captured this images through www.reedemnow.in
all the necessary and required details are given in the attached images.kindly solve the problem

Recently, i went to hp world to get the battery of my laptop replaced and gave rs. 500 after checking the availability of the battery as extra and they made me go to the store twice next day only to refuse that the battery wasn't available.in the end they refused to return the advanced money and i had to buy a hp product worth rs. 900 because they couldn't "refund the advance".

Dear hp team your laptop is good but service is bad
How to possible to survive without microsoft office.
Bought new laptop but only one month trial basis office used and then still my work will stop
No ppt open no excel file open why i used hp,
Pls suggest how can bought microsoft office or not. Becase m already payed 43000/- and still 5000 more pay for office its really shameful.

So pls do needful and pls solve my problem.

I cant do any work on my laptop.

Regards
Neeraj dhiman
[protected]

I had purchased my hp laptop with (Serial number: cnd744d8r3) on january 09, 2018. On the hp official warranty check site, my warranty will expire on february 10, 2019.
* according to website warranty (Start date: december 13, 2017 and end date:february 10, 2019) my laptop is still under warranty period.
*status of warranty: active, covered under extended warranty, 1 day remaining (As on february 09, 2019)

I had lodged a complain on 6 february, 2019 on the customer care support, hp for a problem of keyboard replacement with (Case number: [protected]).
The complain is been locked and also the part (Keyboard) is been issued, the technician is also assigned.

But when the technician visited my place, he denied for replacing the issued part with a reason: (Your product warranty is already over). Now they are closing my case number also.

As still one day is left in my warranty status. I want my part to get replaced.

Name: yash kumar bajpai
Contact no: [protected]
Email: [protected]@gmail.com

We made a complaint [protected] against CN8264N7XZ on 18/01/2019 .The issue was anable power on . The related HP visited under case BNHW325201 and try there best than said it is a matter refer to HP . After 5 days i asked HP about my case . They answered that your printer is not under warranty .and said call to our partner[protected], 11 and [protected] . from tere answered same. than what worth HP or money ? I was in hope that in HP. But now i nhave to submit my experience to you . I hope you will see the matter seriously and try to resolve it .I am awating your kindly look in to the issue.

I am having hp deskjet 1000 printer j110a, purchased on 26/11/2012 from micro world computers nagpur-440026 (India). Details below:-
Serial no. Cn28729kto
Fpu no. Ch[protected]
Regulatory model no. Vcvra-1003
Product of china.
Recently i purchased new tricolor cartridge from chinoy trade centre hyderabad (India). Details below:-
Tricolor cartridge 802 small
Product no. Ch562zz
Hpgl0928, malaysia, may 2017
Price rs.849/-
After installing the cartridge when i printed the test page, to my astonishment magenta (Red color) was found missing totally. The printed matter was in green color. I removed the cartridge and took the print of print head nozzles on tissue paper. Only cyan & yellow appeared on tissue paper, magenta was totally missing.
I am having dye type refill ink of white sky enterprises. I filled this magenta ink into the new cartridge & again printed the test page. The printing was satisfactory & ok. All the three colors appeared.
This is a serious & unbelievable lapse on the part of a branded world famous company & it is liable to tarnish the well established image of company hp.in the light of my genuine complaint i fervently hope, the hp would be kind enough to send me a new cartridge without any price by way of justice.
Various snaps of cartridge package are also attached for your perusal please.
Thanks.
S. N. Rao 26/01/2019
208, krishna regency apts.
Opposite power grid corporation,
Nari ring road, nagpur - 440026 (M. H.)
E-mail [protected]@gmail.com

Am bina masaliya I had purchased laptop from malad croma branch HP pavallian from malad croma branch.I had complained many times but there is no reply I had a spot on my laptop and they are telling that it will cost 10000 where as the laptop has the warranty of 1 year. We had call customer service many times they told us if you agree to pay than only we will give you the service. If I don't get the replacement tomorrow I will post all this on every social media site and will tell people not to purchase laptop.i had talk to the manager wasim many a times he also had no idea about this is this a joke we want engineer tomorrow.i want the solution by tomorrow I don't have time to go every day to croma is this way you give service to your costumer by giving the duplicate model.we had complain many a times but we had no reply from croma you have the worst service we regret purchasing from croma we had been given duplicate laptop.