HP India Complaints & Reviews

Reference: laptop hp 14 ba073tx serial number - 8cg7480j0f
Service provider - iqor, secunderabad
Service call report date: 21st november, 2018.
Executive attended: madhu, mob- [protected] or [protected]
Problem reported in service call report - audio jack not working, touchpad and display.
— x —
We would like to inform that the aforesaid laptop is under warranty and as per the advice and suggestion given by the retailer it world, shetty complex parklane, secunderabad we have given the aforesaid laptop with the complaint as stated above to service centre iqor, secunderabad.

As per the service call report it doesn't call for formatting/hard disk intervention but the aforesaid service centre had unwantedly and without the consent and information to the customer had tampered with the "hard disk". As a result of which the total data is lost.

The aforesaid incident has caused a serious loss of trust on hp-inc. And your service provider (Iqor, secunderabad) and do believe that your service provider would have done with the intention of stealing the original hard disk from the machine.

We hope hp-inc. Takes this complaint seriously and revert back to us with the solution to retrieve the lost data and ensure retaining the original hard disk with the customer.

I purchased hpp printer model no "hp deskjet 2676 aio printer on 28 the october from delhi in kp infotech shop janak puri, new delhi -58, when i purchased that one's then one of your employee assured me that the offer is in this printer. Of 1500 movie voucher and one ink toner. I registered also in your hp then tell me where is my offer, why till now i did not get it

The undersigned purchased an hp deskjet gt 5811 under serial no. Cn7c35g0h6 fpu no: l9u63-64002 from the company few months back. The product was functional satisfactorily till few days back when developed some technical/operational problem (Incompatible print cartridge).

On enquiry i was asked to contact [protected]. When contacted the concerned gave another telephone no. [protected]. The said number did not respond. Therefore, compelled by the circumstances to lodge a formal complaint herein.

Work suffering for want of restoration of the printer.

Complaint is within warranty period.

Request for immediate restoration.

I have paid rs 2398 for redemption code szpx738730sz by which i got a pine perks voucher. As the redemption team has not intimated me that the voucher has only two month validity i can not use the coupon. I contact the pine perks at their contact number they told me that h p gives only two month validity normally it is for one year. Plesase extend the validity by one month so that i can use it, name manmohan sharma e mail [protected]@gmail.com mob : [protected]

Sir/ma'am,
With reference regarding Reference no :-ZKJI969615ZK of HP FESTIVAL OFFER.
I got deadline of receiving all mentioned offer by Dec10, 2018. But I would like to remind you that the deadline has passed already.
The service provided by your company is highly disgraceful. despite repeated mail from my side, you have not taken it seriously.
I have already written many complaints regarding this earlier.
Reply me ASAP with all the offer details.

BHOOR SINGH MEENA

[protected]@iiitdmj.ac.in

[protected]

I purchased printer hp destjet gt 5821 dated 24/11/17, am regular complaint for this printer that printer not picked paper for print, , am really disappointed for your service . Many time i call your service center but from hp customer care center not take any action for printer problem so that my problem till date issue.In that time i purchase new printer epson l805 dated 08/09/2018 because my business working need printer.In that i doubl pay for reason hp printer. So please printer amount refunded.
Printer detail : srn n cn77i5g223
hp printer bill n : gst-279
epson bill n : gm-168/2018

thanks
vasu goyal
[protected], [protected]
hanumangarh jn
rajasthan

The purchase of my laptop was done in august, 2017. From march/april onward i started facing the screen flickering issue to which i reported.

Every time i report the matter to hp technical team over the phone they uninstall and install drivers to which the matter gets resolved till 2 weeks until it starts again.

This matter is an intermittent issue that does not have any specific time of occurrence. Hence it is not possible to understand without a site visit. Hp has been constantly been denying site visit to me.

In august being fed up with the case, i reported the matter to hp with a recording of the matter. Now, hp have come up stating that my warranty is out of date and i have to pay for the product.

Points to note:
1) hp representative have offered me a free diagnostic for this case.
2) the matter is an existing and not a new case.
3) i am a student wherein my class hours are undefined and takes place from morning till late evening wherein hp operating hours do no function.

Points to raise:
1) when i went for the diagnosis, hp service officials just touched the screen and just saw the laptop screen here and there and concluded it is a faulty display.
A) why did hp not do this activity 6 months back?
B) i have constantly been telling hp that it is a faulty issue to which no attention has been paid, why?
C) if this is a reported issue that has been addressed to hp much within the warranty time, why cant hp take up the responsibility of a faulty part from their end and replace it?

Hp is seriously trying to play around their policy by putting their customers in jeopardy.

I purchased hp laptop15-bs-542tu on 16/8/2017 with extended warranty up to 15/8/2018, last week i noticed a very small white spot on my lap and contacted hp support assistant, hp whats app support they informed me to contact nearest hp care, i also contacted hp care in kochi kerala they told me that white spot in display not covered under warranty because it is user induced damage, but in my case only small white dot is present, it is actually pixel dead it may be caused by number of reason but hp actually cheating its customers

Sir first i have my bank account in kotak mahindra i get 4 subsidy and later i change to indian bank link with npci but payment failed it showing inactive aadhar pls check once what is reason for delaying my subsidy amount not credit to my latest
Indian bank account. For this purpose am getting to much tensions and roaming from bank to gas office and from gas office to bank i don't know where it is making trouble in crediting subsidy amount.

I am using hp 15bs662tu laptop from the purchase date on august 2018. I cannot use properly, every time this device stuck and hang up. One of your service members visited our office 3 times and done the software and hardware level check, also replace the hard disk after that the issue is the same. Now almost 25 days over we are following up this case. Still, the issue not yet resolved. Please escalate this matter with the hp team and replace this laptop.

Referring hp services.

I have been experiencing performance issue with my laptop, which was purchased 1-2 months ago.

Hp service center in india registered a case, hp engineer visited at my place and he diagnosed, this model does not have 2nd ram slot and cpu fan either, due to which performance got degraded for this model. Hp engineer installed all required patches along updated bios, but it had gone worst!!

My request to hp, either add ram slot to this model or replace this laptop with the higher series and i am ready to pay the difference. Would you be able to assist me with this request?

Background:
I had purchased from hp authorized store and i was told this model can be upgraded to 16 gb but no one mentioned that 16gb chip will be added to the same slot where 4 gb has been installed... And now, if i go an upgrade to the 16 gb, then 4 gb chip is waste!!

Any solution? In case if not due to internal hp process then fine... I will bear this loss!!

Thanks,
Gourav sharma

I got my connection transferred from Mysore (Karnataka) to Bangalore. I Mysore I use to receive my subsidy on time for HP gas. But the dealer in Bangalore Kaniska gas agency (Bellary road bangalore) They have told me if you were getting subsidy in Mysore then here also you will receive it. I asked him clearly do you need to add it but then he said not required. But now when I check i haven't received subsidy amount. when i checked with agency they are saying it is lapsed.
Consumer number : 645776

The hp ink tank 419 printer which we bought recently is connecting to the computer but we are unable to take print out.

We have tried over customer call and they came back to us over phone but though we followed the step by step instruction we could not able to resolve the problem.

But at present we can only do scanning from the printer.

We could not able to print a single page from it.

This is bad behavior by your calling agents and cut the call always i call last 5 hours regularly Mr Thomas is calling me and assist me then he hack my system through any desk software but after connection the my system about half an hour but not resolve the my problem then cut my call and denied the access from any desk software

Case number: [protected]
Product Description: HP Scanjet 8270 Document Flatbed Scanner

Product Number: L1975A

Serial Number: CN4A882785

Case Subject: IN/NCD/MF:9-18/HP Scanjet 8270 Document Flatbed Scanner/installation issue

Portal Case URL: N/A

Sir/ ma'am
I gave my laptop for repairing of hinges to the hp world service center satya niketan on 23rd of november. He checked the laptop screen and opened it. The screen was okay and there was no other issue. And when i took my product on 24th evening. Hinges were okay and i asked to open, so he said that its not charge you can open at home and i gave 2500 to him. I reached home around 11 at night and i had my cat exam on 25th. So, i checked my laptop after returning from home and it was destroyed. The screen was broken, data was lost, there was no password protection. I went to the service center next day in evening and he denied and started behaving ill to mean me. I started crying and he said he did not do it.

I bought a laptop offline in kolkata on 25th october. After purchasing of two days i noticed that there is some spot in display and then i register a complaint (28th nov 2018) to hp company to regard that but company says that is not cover in gurantee period i want complaint regard that if i found a manufacturing defect product then is it true to say about what thing is cover in gurantee or not.

Hi sir,

My name is vinay dharpure.
Partner name :nb1024 -012,
Branch address: nb1024 -012 jaya nagar, bangalore
S. No[protected].

I given my laptop for repair on 25th oct, 2018. Still there is no response by service center, they are said, i sent quotation to the copmany but there is no response.

I need urgent of this laptop.

I am employee of hp company. My employee id is : 23146062.

Kindly check and do the needful on priority.

Thanks & regards,
Vinay dharpure
[protected]
[protected]@gmail.com

On 13th I ordered HP laptop from www.hpshopping.in and its been 1 week and its still in transit and more over they have shipped it via Bluedart Surface mode, when enquired they say requested them to deliver in future date. Come on HP been such a big brand you save money on shipping, do you think the laptop will come in good shape via road. I am very disappointed by HP India

On 26/09/2018 booked cylinder and as per receipt of sms payment done online throgh http://ezpay.hpcl.co.in amount of rs.821.93 and same debited to sbi. But due to not reciept of payment dealer taken back cylinder and delivered on 01/10/2018 for rs.865. Register complaint on call [protected] request no.18149627. Called to see about status of request lady reverted same has been closed and again raise complaint and cut phone. Again called for complaint then also unnecessary call on hold for 28 minutes and complaint not lodged. This was totally unacceptable. At one hand sms by hp for cashless and delay in timelines. I beared extra cost due to you. Hence refund full amount. Hope this will taken seriously and resolve.

Also raised complaint with citrus pay but they reverted transaction was successful. But as per dealer till amount not credit to his account and he ready to show bank statement.

Finally again raised complaint to hp gas under complaint no.[protected]Consumer no.608405) and following with hp then there revert is as below :-

Alok kumar[protected]/11/2018 11:32 pm
Dear customer,

We at hpcl have commitment to provide high standard of service, kindly allow us some more time our it team is already working. We will keep you posted regarding same.

I have all sms and communication details.

Complaint :-

Against hp gas and citrus pay?

Desirable resolution :-

Refund full paid amount including gst + till date interest and unnecessary extra cost beared by me due to failure at your end.

Hp gas consumer number 608405

Dear sir,
I have purchasrd hp pr 450g3 laptopn in the year 2016. There is issue with keyboard & fingerprint sensor. Both are not working. I have given complain & complain no. [protected] has been assigned since last one month. No key board spare is available with hp. It gives me lot of pain thinking that such a reputed company like hp has no keyboard spare since a long time.
Pl look into the matter.
Regards
B k sahoo
E-mail: [protected]@gmail.com
Mob: +91 [protected]