HP India Complaints & Reviews

I Brought printer from flipkart shopping site. i got the printer on 8th sept 18.the printer is defective screen of the printer is not working anymore. i called no to times to Flipkart customer care for replace the product they said they will arrange technicians for check the product. they promised me on 9th sept but till date no one visited. I Come to know from Flipkart customer care that they are getting fake confirmation from HP technician that they visited and product is in good conditions and customer is satisfied with the product. 3 times i gave request for technician and 3 time i got fake sms and email. from last 20 days i m following for my complaint but no resolution from HP and flipkart. the product is still unused

Dear sir / madam,

I am writing to you to raise an issue about online & mail order

The issue that i have experienced was: i booked case on last 28th aug regarding the issues with touchpad.
The nearest service center "iqor" sent an engineer (Kannan). At the time of opening my laptop, he broke down the base cover and that day he scold us and misbehaving with my friends at my room. He was totally unprofessional. I have the copy and video footage of him. How he was behaving with me and my roommates.
After, talking with his team lead and service center member. They agreed to repair my laptop soon. But, its completed & days, still, the case is pending and talked with them regarding this issues they just trying to avoid it and sent the wrong email. And i don't know how it will solve. I have the voice recording and email copies of every email for the proof. If needed i'll take a legal action on this.

It occurred on 10/09/2018

Nothing more i just want to repair the laptop.

I look forward to your prompt response on this matter. As recommended by trading standards, i would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Bikash sahoo

Registered email address [protected]@gmail.com
Order reference [protected]

Munnekolal, marathali
Bengaluru india
560037

Complaint emailed at this email id [protected]@nsquare.co.in on 12/9/2018 but till date no response. Faulty systems are under warranty. Please do the fast services so that we can have smooth lab session.
Sr. No. Serial number of the system faults
1 8cg81347pd 1. Boot device not found 2. Install os in the hard drive
2 8cg81347qp 1. Boot device not found 2. Install os in the hard drive
3 8cg81347qb 1. Boot device not found 2. Install os in the hard drive
4 8cg81347ps 1. 945: error, dll failed to load 2. Red screen
5 8cg81347qi no display

Name of purchaser s. Ravi salem tamilnadu india our purchase laserjet printer m436nda / sl no : cnb8k2a06v / dt: 15/12/2017 from anitha enterprises at salem, tamilnadu india from our date of purchase to till date 10 months only so it will cover warranty period also so rectify my issues for my above said printer your case id no : [protected] we are awaiting for your favourable response

I have purchased the hp laptop before two months band now when my laptop hard dick is corrupt. I have complain toll free number and the hard disk is chance but the concirn depart are not support the install the window and office sofware. I have purchased the orignal version and licenced version of microsoft office. But when i complain the number thery are not tell the proper solution and they told me that the laptop is out of warranty. Is the laptop warranty is only for two months.
I purchased laptop before two months only. And getting suffer from purchase. Ald also the toll free person not responding properly they told me to transfer the call but no one is pick and give proper solution. Can i go to direct microsoft for install the software. Hp is not liable to this servive than why they sale this software.

Dear sir we brought hpdeskjet 5821 All in one printer serial no CN77J5G2ZB, FPU NO- M2Q2864002 on sep-17 after that working fine recently printer getting some issues and it was showing paper jam, so we registered complaint about that in your HP service center on August 25 th& your technician visited almost 6 to 7 times and not same person we have to explain every time but result is zero and once he replaced some gear ball something (I don't know exact name) know he told me some board need to be replace but part have order like that so almost 1month problem not solved we are so disappointed about your service quality & we are so disturbed about printer because our works all pending so we hope your customer care will take seriously about this complaint mail and below mentioned complaint number& case I.D also.

Thank you
KIRAN RAI
[protected]
[protected]

Recent case id-[protected]
Recent complaint no -BLZP2813

Date of incident - 01-July-2018

Client Name & Number - Abdul Waseem ([protected], [protected])

Address- H.No 22 ward NO. 9 jawahar market Bannaras Chowk Ambikapur
District- Surguja C.G Pin Code - 497001

Description - I have purchase HP laptop Model No - RTL8723DE, SN# CND7491TJS date on 30-March-2018 after two month letter few key not work properly like - Caps Lock, B, N, 7 Etc.

kindly resolve this issue. ASAP

I purchased a hp laptop on 23 july 2018. Along with i purchased a combo of bluetooth keyboard and mouse of same co. After some days mouse stopped working then i contacted your hp world center and sent it along with keyboard for replacing with new one, as it is in warranty period. But not yet received replaced items. Hope i will get replaced items soon, as i needed them very much for my work. Thankyou

Redemption code : gjma318744gj

Notebook serial number : 5cd8106wq7

Notebook model number : hp pavilion notebook 15-cc129tx

Gift selected : additional 2 years onsite warranty + unistal software worth rs. 5000 + 1 year of mcafee internet security + 1 year of accidental damage protection + 1 year burglary & theft insurance for notebook + b&o speaker

"here i did not receive b&o speaker"

I purchased hp deskjet ink advantage 2135 on 12.08.2017. Along with printer a black and color cartridge is given. The black ink cartridge stopped working on 15th september 2018, so i took it to volta technology solutions - hp authorised service centre (Parthasarathi puram, t nagar, chennai, tamil nadu 600017). Service center says the cartridge is empty and that the cartridge given along with printer is usually only filled up to 50% and not full and sold to customers. When i check the ink levels in the hp software it shows 50% ink is still available.

The website provider locked our outlook and website and looted our trade details and changed our password without our knowledge, we are unable to access our mails and our business suffering due to this

We have only this mail from him: we have paid for our domain

— forwarded message —
From: sundhar
Date: wed, jan 4, 2017 at 7:57 pm
Subject: spring valley overseas account details
To: spring valley overseas

Hello sir,

Please find attached email setup document kit and email account, ftp details.

Webmail:

Link:

https://email.godaddy.com/

[protected]@spring-valley.in

Pwd:[protected]@123

[protected]@spring-valley.in

Pwd:[protected]@123

[protected]@spring-valley.in

Pwd:[protected]@123

[protected]@spring-valley.in

Pwd:[protected]@123

[protected]@spring-valley.in

Pwd:[protected]@123

Ftp:

Filezilla connection:

Hostname:dhiyasoft.com

Username:springvalley17

Pwd:[protected]@123

Port:21

Thanks and regards,

Sundhar arunachalam

Managing director

Dhiyasoft india pvt ltd

Mobile:+91-[protected]

500x500=png

www.dhiyasoft.com

Skype id: sundhar_arunachalam

Gmail id:[protected]@gmail.com

Hi team,

Thank you so much for making me experience such a pathetic service, its been an honor to be associated with such an awesome company with such a unprofessional & negligent staff who cant stick to their word of mouth and cant perform even the easy & regular work expected from them.

I had purchased this printer on an urgent basis as it is needed for my business, now just because of the company's poor quality product and the pathetic service from you guys i have to bear all the losses.

Now as you guys are not able to service the customer complaints in a timely manner i will be switching the company and will buy a printer from some other company (Epson or canon).

Now kindly return my hard earned money as now i do not want to face such service issue in future. Now please take back your printer and handover me the entire money.

I have purchase one desktop pc hp in march 2018 it's became a faullty pcs
Hence i given to them they are a reparing and send me return in june 2018
It's become now not working properly and not visulise there for i m tell to that
Dealer i want new fress pcs because its twice given problem within five month
He is telling me sorry co doesnot given so pl give idea what to i do

Dear sir, i have purchased a laptop from hp's authorised dealer sigma it super store (P) ltd, gomti nagar, lucknow on 17.07.2018 (Product /model no. Hp0000-nb/pavillion/11-u107tu/x360-z4q48pa). Sir within a month from the date of purchasing i started facing a problem of power on no display in the laptop, so i took it to the authorised service centre of hp (Aforeserve.com ltd) lucknow. There they told me that it's a hardware problem and it will take 4-5 working days to resolve this issue and given me the case no: [protected]. After 10 days of no information i called them to know the status they told me that it will take few more days, so i asked them to refund my money. So now they started procrastinating the things. Sir i have taken loan for that product and paying emi with interest and still i don't have anything in my hand. So i request you to kindly help me in getting my money back. Attaching sale invoice and service call report

I have purchased one HP Laptop on 28.08.18 with specifications - HP 15-A9-9420/4GB-4/1000GB/WIN-10/15.6"HD/2GF(2VR53PA) MATTE GREY-G CND74525Z7. from hp authorized showroom M/s.K.P.Infotech, Janak Puri, New Delhi-58. Afer going to my home I fully charged the laptop to 100%. But when I started to use it the battery started draining fast and the backup of the battery was less than one hour. I contacted customer care service centre over phone on 04.09.18 and I requested them to send the service engineer to my hope for checking the back up issue in the above said laptop. But the customer representative over phone refused to resigter my complaint and rather misbehaved with me. Then I requested him to transfer my call to their supervisor. Then Mr. Pritam Singh, supervisor talked to me and he also misbehaved with me by saying that they will not send hp service engineer to my home. I requested them over phone again & again on 04.09.18 to send the service engineer. Even they were not ready to register my complaint by saying that laptop is ok. After 43 minutes of my pursuasion they have given me Complaint No.[protected]. I hereby once again request you to please resolve my issue immediately by sending service engineer to my home address :- C-3/399, Janak Puri, New Delhi-110058 for checking of battery back up issue inmy laptop which I have purchased only on 28.08.18. I am also uploading the Bill No.KPIG18191793 dated 28.08.18.

The shipment id #[protected] and shipment tracking id[protected] by fedex is not delivered till date despite several times contected with your helping executives and fedex as well. Already thrice date of delivery rescheduled only false commitments are given by both hp helpline executives and fedex officials. And now the fedex officials behavior is absolutely sarcastic in this regard. Appropriate action may be initiated by you to resolve the issue within legitimacy.

Dear Sir/Madam,

I refer to the above captioned matter and like to inform you that the above product is in warranty period i.e upto 05.09.2018. The product screen is not working properly, so I contacted customer care but they have send me quotation for more than INR 10k .

iQor Global Services India Pvt. Ltd.
House no1136 near DRC floor
millchandarpur Shopping Complex,
CHANDRAPUR, MH, IN, 442401
GST Number 27AACCT9885D1ZW

Kindly request you to cancel the licence of this service provider.

Regards
Kunal Deogirkar
[protected]

I have purchased hp laserjetprinter m1136 on 29/08/2018 with serial no. Cnjkl6yown & product id - ce849a. I bought this printer bcaz of the highest rate of printing pages about 1500 is showing in advertisement. But after taking 400 pages of word document it shows ink exhausted. While company is claomibg 1500 pages can be printed.. Need a solution & responsible reply from your side.

Hi my self jaydevnath, I bought a care pack for my HP Notebook 15-ay079tx on 26/08/2018 whose serial number is CND6372FFT and product number is X5Q24PA#ACJ from HP online shopping. but even after a full week it is neither activated nor any physical or digital receipt is provided to me. on my dashboard it is still showing warranty expired. when tried to contact to the customer care executives they provide me different numbers to call. but some doesn't work and some says this is not our service department. so this is really frustrating to me that it is not activated even after the payment. Kindly activate my care pack so I can feel safe for my laptop.

Due to hardware problem occurred to my laptop sl no, cnd7302z0z (Redemption code[protected] i have complained it through m/s digimall adimaly, my agent. With case number [protected] on[protected].
Even after 45 days i have not get the mother board replaced by your sevice agent. My lap had an additional feature of graphics card. During the period the service persons have brought mother boards of different specifications two times. This is a clear example of your poor service and breach of contract. As the lap is really a need of my job, your companys irresponsibility causes a lot of inconveniences to me.