HP India Complaints & Reviews

My pavillion notebook is in warranty period. I applied for my laptop repair on 28may 2018. The case was created. But today is 20th june 2018.
Still no engineer visit. Nothing. I call the service centre thrice a week. They says that once they recieve the part, they will allign engineer. Now three weeks after same reply. I called your main toll free service number they gave me contact number of head of service center. Then i called he said ask the service centre..
The triangle keeps going on but no resolution to my problem..

Sir,
With respect i beg to inform you that we docket a complain in respect a hp pc bearing serial no. Ina606y06x and product no. W1b85pa#acj. We also inform you that, docket on 25/05/2018 bearing complain id. [protected] but the problem still open.
This is a govt. Office and failure public service due to failure of pc.
Please solve the problem immediately.

Y/f,
Sanjib chowdhury (Ssp),
Dl&lro office,
Dakshin dinajpur,
West bengal.

Hello,

My hp 4535 printer copy/scan is not working after the firmware patch update. You can find other details from the case number - [protected] (Crm:[protected]. I have given my printer to authorised service centre now and they are charging me rs 750 just for the general service. I know my printer is out of warranty but why should i pay for no fault of me. This problem started after firmware update from hp last saturday, everything was working fine just before that. Please address this asap adequately.

Dear sir/madam

Hamne ek hp printer purchase kiya h vo pahle kai din s problem d rha tha ab to vo kaam krte krte band ho jata h.
Mujhe es printer m kaam krne bhot paresaani hoti jald s jald aap kisi ko bhej kr thik krwaye
Hp laser jet m1319f mfp
Maine hamare yaha hp service centre m b complaint ki thi lakin vaha s koi reply nhi aa rhe h or na hi koi hamrai baat sun rhe h.
Please look into this matter
Thank you

For arun kumar agarwal

Address. Plot no. 54, road no. 6, industrial area rani bazar, bikaner 334001

Complaint is for m/s navdha computer & printers
G-7, vishwa sadan, district centre janakpuri new delhi
Ph: 28855055, 66402573
Gstin/uin: 07ajqpk3388q1z6
Purchase date 12 june 2018

I wanted to buy latest model of all in one printer. The dealer sold me hp deskjet 2135 printer saying the prints can be mad3 using usb cable and suggested that it has same function as wifi printer. Later when i was not able to make printouts by connecting my mobile phone through usb cable, i made a complaint at hp service centre. The engineer called next morning and mentioned that this printer model does not support mobile prints. I called the shop keeper to complaint that he sold me wrong model to which he said he can't change the printer and i can complaint about it wherever. I need support in this matter as my maximum printing purpose is through mobile only.

My monitor Sr.3CQ6381P4M can have
My monitor problem corner side black spots and lining .hp technical not support ed me .my monitor 3yrs warranty period why not have a repair and replace so please kindly request for you listen my problem. thanks hp team told spare parts give 30 persent discount but I am not satisfied. ‌
Warm regards
Ramswaroop kundara

Trouble in setting toner in printer hp laser jet m 1005 mfp
Hardly take print with high dark sport on both side in a4 size paper
Problem facing since one month, many times cleaned printer & toner, but
Problems remains as it is. Even-though darkness on both side in a4 size paper
Continuously saw, no any cleanness found in printing, little noise in printer
When taking print.

This is for your kind information that i had booked online on 07th june, 2018 one no hp 245 g5
Notebook pc with the following configuration: (Order ref #[protected]
Amd a6-7310 apu processor with radeon™ r4 graphics (2 ghz, up to 2.4 ghz, 2 mb cache, 4 cores)
Windows 10 pro 64
4 gb ddr3l-1600 sdram (1 x 4 gb)
500 gb 5400 rpm sata
Amd radeon™ r4.
Sku#y9q66pc
But accidently i received the wrong laptop which has no operating system loaded. Before booking
The order ms anjana (Hp sells representative) checked the configuration and confirmed that this laptop is with windows
10pro loaded. And i have cross checked with sku no provided by ms anjana. I have attached the
Relevant document herewith for your reference. I requested ms anjana to customise this laptop
With 1tb hdd but she told me that no customisation is possible with purchase of one no
Laptop. After all confirmation over phone (Ms anjana) and verification of product from hp online
Portal, i had booked that order. The order was booked in the name of :
Mr. Hrudananda kar
Cfo
Bil infratech ltd.

So hereby, i would like to request you to please change the product and deliver the right one
Which i have ordered at earliest.

Thanks
Sanjay singh
[protected]

We purchased hp 22vx monitor on 23.03.2016 from bhubaneswar. It is showing a vertical end to end line on the right side of the screen. We have given the details to the hp dealer at bhubaneswar but no action was taken. We understand that since it is in warranty period and it might be a hardware problem a free replacement may be done by the company for the 54-62 cm 21.5" defective monitor.
The product number is m6v66aa, niv83aa and sl. No. 3cm5240dv1 as per label in the monitor.

I have not received my mcafee subscription code to this date
I have work to done and submitted on time
On the date of 2nd may i have purchased the laptop and still not received the mcafee internet security code
It was an ipl offer and i have registered it correctly
Please help me resolve my issue my laptop seems to have been slowed down
I request you to solve this problem
Thank you

Operating system of computer sr. Nos. Cnv73108zx and cnv7310b1c hp inc. Have been crashed. The same are under warranty.

The same are installed at:
Sr. Dfm/bb office, drm annex building, 4th floor,
Central railway, csmt
Mumbai-400001
Contact person : hemant chaware (Sr. Section office, administration)
Contact no. [protected].
Email id :- [protected]@gmail.com

Dear sir
My name is lav kumar chaubey from post box rehla dist palamu jharkhand mob no [protected]/[protected] i had taken connection of hp gas from aman gas from bishrampur
Dealer code no 13362200 my consumer id 600096 issue date 23/03/2011
I am very disappointed to say that i had not received subsidy amount last 4 years of my hp gas purchase
I had told so many times to my local gas distributors but he never respond
I am very sorry to say please take it seriously and release my gas subsidy amount i will be very thankfull to you

My hp laptop used to freeze at startup.. Then i reset the bios settings to default... Sometimes the laptop starts and works with speed... But sometimes takes 20 minutes to start or freezes at start... Even if it starts then it works extremely slow... It takes 10 minutes to open the start menu...
There is a windows update pending but i have not done it yet

I have called you three times regarding my product with serial no:-5cd5173xcj, their executives asked all my details then transferred my call to their extended warranty department and still just now i am on call waiting for someone to receive and answer it but still no answer from last 30-35 minutes total silence its not the first time since i am on such long wait it has happened with me thrice on 8th june also i have called and waited till 50 minutes still no response was there so i just disconnected it today on[protected] at 11.15am) also same problem i don't know why i am facing these issues as my product is under warranty earlier hp services was good but now both quality of product and their costumer care services are just useless they don't bother after selling their products so go for dell i recently purchased 'new inspiron 15 5570 'which costs about 58 thousands laptop is very good with very fast costumer service i am totally disappointed with hp now.

Hi sir/madam,

I want to bring to your notice that there are counterfeit toner cartridges are being sold on amazon.in. Here is the link of the products. Please look into the matter.

https://www.amazon.in/HP-Black-LaserJet-Cartridge-CC388A/dp/B00OOTTPW2/ref=sr_1_...⇄

https://www.amazon.in/HP-12A-Black-Cartridge-Q2612A/dp/B00OOWKBQ8/ref=sr_1_10?ie...⇄

https://www.amazon.in/HP-88A-LaserJet-Toner-Cartridge/dp/B01MQV8257/ref=sr_1_11?...⇄

https://www.amazon.in/HP-88A-LaserJet-Toner-Cartridge/dp/B01MQV8257/ref=sr_1_11?...⇄

https://www.amazon.in/LASERJET-2-pack-Black-Original-Toner/dp/B06Y4M2SGM/ref=sr_...⇄

https://www.amazon.in/Cartridge-LaserJet-M1216nfh-M1218nfs-Printers/dp/B0797XNMZ...⇄

https://www.amazon.in/HP-LaserJet-P1008-Black-Cartridge/dp/B002VBX2CY/ref=sr_1_1...⇄

Respected sir
My laptop used to stop some times when i do my work, some times the screen used become black for an hour and becomes hot in temperature, the keyboard used to not work properly key used to stop in between with all above problems i again and again i went to hp distributor [hp world c destination g-10, 12 narian comlex, civil road rohtak] but the problems of my laptop was not solved by them. So i request you to solve my above problems.

Hi team,

I bought a hp laptop model no cd0053 tx yesterday but after using it for just an hr or two the screen start to flicker and laptop stopped working, no response on the display instead of switching it on and keeping it charged.

This was an horrible experience of hp as buying such a costly and so called premium product and i am stuck for another week or two. I trusted hp over other brands but now i think that was the worst decision.

My case id: [protected]

I seriously want an immediate response rather than an automated reply or concern.

It is to inform you that national law university is having hp color laserjet pro 500 mfp 570dw printer. Printer is under warranty and recently we are facing printing problem. Complaint of the same has already been registered vide case id [protected] dt. 31/05/2018 and case aligned to mr. Deepak rawat (.

I tried to contact mr. Amit kumar, area service head but unable to connect with him. As the printer issue is still pending and we did not get any response, you are requested to look into the matter and do the needful at the earliest.

Kindly contact me at [protected] (Gurjinder singh, technical officer, national law university delhi)

Sir,
It is the 2nd computer that I am using of HP brand.I am very disappointed for the recent experience with your franchise team, that has been explained below:
1. Some keys of the laptop are malfunctioning.
2. I received a case Id on 4/6/2018.
3. Your representative visited on 6/6/2018, but did not resolve the issue.
4. Received the technical report from IQOR GLOBAL SERVICES, having no technical reason. The following was stated in the report: " it was found that the defect of the part (Top cover & Base Enclosure ) was not due to functional failure but was caused by inappropriate usage of the product".
5. Defects and damage has not been categorically mentioned in this report.
6. It has unnecessarily blamed the user
A set of photographs have been enclosed which reveals faint a cosmetic hairline crack on the top near the power button that can only be seen at a close distance. The keys are far away from the crack. There is no sign of damage or mishandling of the machine.Moreover if it will be replaced by a new keyboard, the old one(problematic keyboard) will be of no use.

As such it is very shameful for me to see the remarks of your counterpart, IQOR GLOBAL SERVICES in which they have blamed me for mishandling the machine.
Under these circumstances, I do not know what to do with machine after having a contract of 2 years warranty.
Being a Sr. Citizen, I request you to solve the issue and facilitate the smooth functioning of my laptop.

Regards,
Aloke Sengupta

Hi,
I bought an hp laptop just a month back from croma centre-nodia sec-18 and now we are facing many issues, even its not working properly and hanging up again & again.

Model - hp laptop
Serial number - cnd6201c5h
Processor - amd

Contact person - sandhya bhadauria
Contact details - [protected], [protected]@illumuselectric.com
Address - b-94, 1st floor sec-65 noida

Hope to get it resolved from your side asap