HP India Complaints & Reviews

Dear sir/madam,

Good evening!

Sub: laptop display issue

I wrote to hp regarding my laptop's display issue on 1st june -2017. A technician visited at my place on 22nd aug, he examine my laptop and suggested to download and install some application, i did as per his suggestion he told he will get back next day but i got a message from hp customer support team that my case (Number mentioned below) has been closed. I wrote to hp again that the issue yet not resolved even they did not check with the customer, how can the close the case but since then nothing has been done.
There is no reply on the emails i send the hp since august-2017.

Please see below the product details & complain number.

Invoice #: clnp/1016/369
Product details:
Hp pavilion notebook 15-au111tx
Sn 5cd6310whb

Case number : [protected]
Serial number : 5cd6310whb

Kindly look into this and do the needful.

Regards,
Nasim akhtar

I ordered hp v104 battery on 19th jan via hpshopping website and also i received the product. Unfortunately its not the correct battery (I opened the product).

So i asked replacement product to their team via mail. But they said they cant able to provide it because i opened the product.

How can i find out the product is correct without open the box..
I sent many mails but no use.

Received product: hp v104 battery
Replacement product : mc04 14.8v/2550mah

Replacement needed for order no:[protected]

Sir, i purchased hp laptop on 18-december-2017 "hp15-ay017tu" in the name of bhawna chaudhary from vaishali sector-6 ghaziabad. I purchased the laptop from reliance digital store. After 5 days of purchase, i face the problem of slow processing and updation and then i register the complaint on 15-december-2017 and co. Resolve the issue but after 2 -5 days i face the same problem and then again i register the complaint and also visit the local service center and they restore my laptop and said your problem is solved. But now again same problem occurs. And again i register the complaint on 15-january 2018. I am a student and again and again, i face the same problem which creates a problem in my studies and i have not much sufficient time for contact the co. Again and again. So it is my humble request to take action on the company to resolve the problem for permanently. Otherwise ill went to consumer court if my problem is not solved.
Name - kamna chaudhary
Laptop no. - cnd7213cmr
Model no. - 15-ay017tu

My laptop keeps shutting down automatically, only 15 days were remaining for my warranty to expire. The technicians have come changed the hard drive, the motherboard and the problem still persists.

What i keep thinking if this had happened after my warranty had expired, i would have had to shelve out that much. Do you build a laptop such that it fails as soon as its warranty gets over? Are your laptops designed like that?

I don't have any more time to entertain your technicians, as they still haven't identified the problem yet. Hope you can resolve this issue or give my money back as you are unable to fix your product.

Case id: [protected]
Case id: [protected]
Case id: [protected]

I have purcahsed following hp laptop on 18th mar, 2017.

Model : hp notebook 15-ay513tx
Serial number : cnd6494m3f
Product number : 1ac89pa

Soon i realise issue of web cam len which is generate dull result. Second issue was color staturation.

Hp has try to resolve issue. However as they were not able to resolve this issue. So hp informed me to pay refund. Hp asked additional details from me regarding payment, which i have sent them.

However i did not received refund. Meanwhile 3 person from hp meet me at hotel narula, sector 2, noida. They force me to keep this laptop with me and they are provide me 3 yeras warranty. They informed that they will take care of any further issue with laptop and asked me to sent them email that "i do not want refund"

After that none of them has given me any single response, neither care for providing any services. I have sent few mails on them regarding same. So i got threatening mail from their legal team for filling legal case.

Sir, i have purchased hp laptop, with that there was festive offer i have purchased of rs. 999 and redemption code is 90467915,
Now i have gotten the redemption gift card no. To redeem and activate the amazon gift voucher.
But i am unable to redeem my gift voucher tracking no c7sv0or0kvjl4
And last date for activation of this voucher is 27 jan 18.. So plz take necessary action immediately to get redemption of my gift voucher, thank you

Hp leaser color printer cp4025 is shown error '59.co error'. Please give solution. When shown above 59. C0 error, then give solution auto - please turn off, but it is try but it is not solved this problem. Both try is try for printer, but it is not solved problem

My contact no [protected]
[protected]@gmail.com
Address head post office parbhani maharastra

Dear sir

This is with reference to the above mentioned case id.
I have purchased hp laptop 15-bs617tu on 20 december 2017. On 30 december i faced issue in laptop which was automatically resolved within 5 minutes therefore i did not registered any complain regarding this.

On 8 january 2018 i again faced the same issue in my laptop and this time i registered complain on 10 january 2018 as your customer care number was busy throughout the day on 8 & 9 january 2017.

On 11 january your hp partner mr. Syed imran ali visited the location and replaced the hard drive and ordered for recovery dvd's. Thereafter i received dvd's and tried to install in my laptop with the help of your partner and technical team via telephone but the recovery installation was failed. Thereafter as per guidance from your technical team i have given my laptop in hp service centre namely iqor global services pvt ltd located in shakarpur, new delhi.
They were also unable to install the recovery dvd's.
Now they have returned me the laptop with just installation of a trial version in it.

Your partner has mailed you the screenshots of the error also.

Inspite of contacting your technical team again and again its been almost 10 days since i registered the first complaint and my laptop is still not in working condition.
I dont want to work with the repaired laptop as i have not compromise anything while purchasing the laptop.in future if my hard drive crashes again then who will be responsible for data loss??

Therefore i humbly request you to kindly look into the matter and replace the laptop with the new one as i am facing lot of trouble in my official works.

We have purchased a new printer for school from mangalore on 4 Jan 2018.Initially it was working fine, After about 600 printer there was a lack of clarity and one side of each paper looks to be blank.Besides sometimes printer takes too much time to take print after giving command.Kidly look into the matter and resolve our problem as soon as possible

Sir my laptop is not working properly. When i do any work in laptop on the time of working work the laptop is automatically restart.
Therefor i does not work properly and distress my work.
Please check my laptop. And also laptop slow work. I but tha laptop on november 2017 within 3 months they are not working properly and create problems for do any work plz solve the problem.

Hp pavilion x360 convertible,
Serial no - 8cg6212qv2,
Product no - w0j56pa#acj.
Registered under company - fine leather impex
Person's name - shadaab vohra

Issue description - i was facing an audio issue since a long time, my notebook was under warranty back then and first of all i used "hp support assistant" to seek help, more than 5-6 times i complained, sometimes they updated my driver sometimes they checked my notebook remotely and tried to help but the issue was there. The audio in my notebook starts to crack but it happens rarely, maybe once in a day or sometimes after 2-3 days and i have to force the restart by the power key.
. So they were not able to help me, at last they replaced my sound card but that did not help.
I got frustrated, i went to the service center on princep street kolkata, firstly i ordered recovery media from hp to make sure it was not an software issue, then after installing the media from the service center, then i gave my laptop complaining about the issue they again reset my notebook to factory settings and gave me back telling me that no issue was found, i was using my laptop and the sound again started cracking, i took the notebook to that service center at that time the issue was there and the service men took my laptop and told me to give them some time, again the next day they gave me back the laptop by formatting it and updating bios and wrote no issues found where as the issue was there when i bought the laptop to the service center,
But still the issue exists and i am not out of warranty now and stuck with this issue. The copy of invoice from the service center.
My email id is [protected]@gmail.com
Number - [protected]
I need help hp.

Respected sir,
I was purching the laptap in february 2017 and take insurance.
In being the laptop insurance, i was double payment due to network problem with 2000 rupees, means that i payment 4000.in the situation, i complain the your company and claim message the reduption support. But all member neglect the complain and increasing the day month by month.
I am tired from your company regarding the complain. But day day past form 1 year.
Therefore, i will to request to you take the action in this matter,
And solved my problem.

My laptop s n - 5cd6382r05
Mo no - [protected]

I bought hp laptop from muzaffapur city bihar by one of the hp resseler at the time when i was on the shop he has told me that he installing oriniginal viersion but after buying when i checked it was not the original. And he denied to install again. Now my laptop is totally screwed. Shopkeeper told me hp never provide original version. And he is asking for mor money that was up to 12k n laptop cost he took 24k.
I would be thankful if you resolve this as soon as you can.

Hi sir,

Before 20 days i purchased hp 245 g6 laptop. I am not happy with this product because i am not getting good battery back up in this product. Only 1.5 hours backup i am getting in this product. I have raised the request to customer support. They are not changing my battery for this product and they have closed my request.
First time i purchased hp laptop and i am not happy with hp.
I would request to you please help me for this issue. I want to make change my battery for this product.

Let me know in case of any concern.

Regards,

Balvinder singh
Mob. No.-+91 [protected]

Dear sir/madam,

I have linked my aadhar and account number to my lpg number and availed lpg subsidy. The subsidy amount has been credited to my sbi account (Ac no-[protected]) till 12 dec 2016. After that no any subsidy amount is credited to my account till dec 2017. Then, i made a complain to hp and a call came from the agency about to provide aaadhar number to agencies. After that i received the subsidy of jan 2018.
But question is that when will i get subsidy of lpg booked by me from 01/01/2017 to 31/12/2017?
Kindly suggest me what i have to do now?

From:
Dr. Antesh kumar jha
Mob-[protected]
Consumer no-636143
Agency name - sultanpur gas agency, sultanpur (U. P)

Sir i purchased hp laptop on 19-oct-2017 "hp15-ay543tu" on the name of vansh from amritsar. I purchased the laptop from local hp dealer. After 10 days of purchase i face problem of slow processing and then i register the complaint on 29-oct-2017 and co. Resolve the issue but after 10 -12 days i face same problem and then again i register the complaint and also visit the local service centre and the restore my laptop and said your problem is solved. But now again same problem occurs. And again i register the complaint on 8-jan 2018. I am a student and again and again i face the same problem which creates problem in my studies and i have not much sufficient time for contact the co. Again and again. So it is my humble request to take action on the company for resolve the problem for permanently.
Name - vansh
City - amritsar
State - punjab
Laptop s. No. - cnd7164dxr

Hello sir,
I am tulsi ram sahu i have purchased a hp deskjet gt 5810 printer it is not working to copy and print so pleas contect me it's urgent [protected]
Printer serial no. - cn7335g315, i have purchased for 5-6 month before
So pleas help and support me, pleas repair my printer

Name - tulsi ram sahu
Contact no. - [protected], [protected]
Printer serial no. - cn7335g315

Hello i am purchase a samsung printer cause samsung gives a best service but samsung forward a printer service to hp its not my fault.
My samsung printer scx-4021s/xip in warranty but h. P company asking for documents and i am provied all papers through email from last 3 months my printer is not working and no one person visited here for checking a fault. Refrence no. Is -[protected][protected]
What can i do
Ph-[protected] {sumit}

Dear all,
This month i have booked gas cylinder on 02/01/2018 with booking no 575507, but after many times mobile calling to the gas agency. I have not received the cylinder yet. Just imagine how is the service after 21 days a customer not getting the cylinder. I have facing same embarrassing situation in every month. Very bed and poor service of this agency.
I request you kindly advise gas agency to deliver my filled cylinder urgently.
My name - hav. Sunil kumar, consumer no - 602326, mob no [protected]
Agency - vashnavi hp gas agency, distributor code[protected], pin - 801503.

Screen bright only but does not show any things but when i power on the laptop nothing show on it. Bios also not showing on screen. All hardware work properly it also hear the sound of windows loading but does not show any thing on screen. All led on keyboard work but screen will bright but blank when i buy this laptop at that time i purchase app you need insurance for two year please solve my problem