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HP India Customer Care
HP Inc.
Customer satisfaction rating: 18%
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3331
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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579
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312
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151
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100

Phone:
Phone:
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146
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95

Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


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Customer satisfaction rating
18%
Complaints
3331
Pending
175
Resolved
527
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So far so good - The company responded to our notifications and is working on resolving complaints.

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HP India Complaints & Reviews

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 kamalkantidebnath
Sir, I beg to inform that, I am complain by phone to your complain desk (customer care) by this time your Representative tell me & send a complain no- [protected] date - 14/09/2015 & said me our person will take this matter within 48 hours, But any one not come to repair the laptop till today . Kindly look in to the matter & take action as early as possible Regards, KALLOL DEBNATH C/O- NANI GOPAL DEBNATH VILL- HANSGHARA, MATHPARA (GUNJA VILLA) POST- MOGRA, DIST- HOOGHLY PIN-712148 . W.B MOB- [protected] & [protected]
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     amitchauhan
    Issue Reported : Scanner error 12 Reference Number : [protected] Serial Number : CNH8G866BQ Case Id : 5428380 this complaint on 27-08-15 and moradabad engineer came on 02-09-15 but can i do ... [protected] Rajkumar Singh Chandausi, Sambhal Up 244412 [protected]@rediffmail.com


    Issue Reported : Scanner error 12 Reference Number : 4758586002 Serial Number : CNH8G866BQ Case Id : 5428380
    Issue Reported : Scanner error 12 Reference Number : 4758586002 Serial Number : CNH8G866BQ Case Id : 5428380
    Issue Reported : Scanner error 12 Reference Number : 4758586002 Serial Number : CNH8G866BQ Case Id : 5428380
    Issue Reported : Scanner error 12 Reference Number : 4758586002 Serial Number : CNH8G866BQ Case Id : 5428380
    Complaint comments  Add a commentComplaint category Printers

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       krsamyaao
      I am getting gas cylinder from Raj gas Agency cuddalore Tamil nadu from 29/05/2015 after transfered from Nagercoil tamil nadu . However on booking gas on 29/05/2015 I got two cylinder from the agency but no subsidy credited to my bank account . However i am getting subsidy credited to my bank account for the subsequent cylinder . please credit the left out amount to account soon
      Complaint comments  Add a commentComplaint category Gas Stations

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         venkatesh9191
        Hi I have purchased a HP 15-af024AU APU Quad Core A8 - (4 GB DDR3/1 TB HDD/Windows 8.1) Notebook (15.59 inch, Turbo SIlver Color With Diamond & Cross Brush Pattern) form Flipkart on August 2nd 2015 vide Order IDOD[protected] . I have paid the complete amount through online. The HP offered Airtel 4g dongle and other articles for payment of additional Rs.1999/- (actually in Flipkart they shown Rs. 1499/- only). Eventhough, I paid Rs. 1999/- along with required documents pertains to Laptop. About 10 days back I received Email from HP redemption authorities about Airtel dongle with a condition of purchase of postpaid connection greater than Rs. 450/-. When I approached Airtel dealer in Nalgonda, they informed that to claim my offer I have to purchase post paid connection greater than Rs. 450/- for 6 months duration. Imagine... what is this offer. This is really a kind of deceiving the customers and I want justice and need...
        Complaint comments  Add a commentComplaint category Laptops / Notebooks

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           sujit298
          As per Care Pack description Battery is under warranty but the customer care team is not registering the case, they have refused to provide any solution. the Description is as follows : Service Description : HP 3y 3d Onsite Cons NB Batt Incl HWSupp


          Regarding Care Pack
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             sunilyadavgsl
            My Redemption Code is 90021485, As informed by HP, Airtel 3G/4G Dongle worth max Rs 1500 against the Airtel 16 digit code is RHW3IM6LQ53A0PB9, was sent at [protected]@yahoo.com on 21/07/2015 .I was advised to visit to the nearest Airtel store along with my papers for availing of this benefit. However the Airtel Office situated in Vasco-da-Gama, Goa refused to handover the dongle stating that since the 3G service is not available in Goa, they are not in a position to give me a dongle.Please advise what I should do to resolve this.I badly need a dongle.Urgent reply pl.
            Complaint comments  Add a commentComplaint category Laptops / Notebooks

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              HP India — Transit Damage Laptop Replacement [Resolved]

               Kandarp1789
              I recently bought a laptop from hpshopping.in, an hp p206tx, Order Number 621916, The laptop was bought on ordered on 18th...
              Complaint category Laptops / Notebooks

               Amarnathkrishnaswamy
              Registered a complaint [protected] with HP India on 18-Se-2015. Was told estimate would be sent in 24 hours, more likely 2 to 3 as it was a just HDD replacement. Nothing came. Checked 24 hrs (19-Sep) later, was told issue had been escalated to Bangalore in-charge, & he would respond in 2 hrs. Nothing happened. Called him - he knew nothing about the complaint, that he had not checked his mail. Have no idea when estimate would be mailed for me to approve for the work to be done. Net result - have been isolated. In all likelihood nothing will be done till next week.
              Complaint comments  Add a commentComplaint category Computers & Accessories

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                 Amitboon
                Dear Sir, I bought HP Laptop Model No.- R-119TU, Sr. No.- CND5045JSR on 04.04.2015 from HP Dealer- Digilife, Narain Complex, Rohtak- 124001 (Haryana). The time I bought this machine I requested the vendor to make partition of the main disc. The technical person/ owner of the showroom denied to make it sad I can directly store the data in main C Drive as It was required by me to transfer my existing laptop data to some other device. I did the same and now when I start using the machine the system has become very slow to operate and it not connecting with internet and something. Today on 18/09/2015 I visited the vendor to complaint about this issue and he denied to support me and start misbehaving unnecessarily. Also he quoted that this model has become obsolete long back and service is almost impossible. My question is that if it was and obsolete model why he sell it to me and not informed about the fact I bought this machine. I shared that problem faced might be I have stored huge data in C main drive as per your recommendation. They start making fun of my knowledge and abused me saying "we have not opened any training center here". My main objective is that whose responsibility is to give this basic support at the time of machine purchase and how he deny to support and misbehave even if the machine is under warranty and become malfunction because of their poor technical support. I am going to complain in the consumer court for not supporting and mental harassment I have faced because of faulty machine and mental embarrassment I faced because of this misbehave today. I lodged complaint on HP helpline also vide ref. no.- I urge HP as an company as well to take strict action against him for this kind of attitude and level of support that is spoiling there reputation in the market and degrading company image. Look forward to have some strict action in this matter and helping me out. Regards, Amit Verma Email: professional.[protected]@gmail.com
                Complaint comments  Add a commentComplaint category Laptops / Notebooks

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                   suman kumar
                  Dear sir I write regarding my complain no - [protected] Subject ---- Feed back regarding joint venture of HP & Microsoft I Purchased this laptop on 12.10.2015 ( serial no cnd43943t5 ) I didn’t have any problem with the product quality and its performance till I didn’t upgraded it to window 10. I upgraded it because of continuous promotional activity by HP and assurance by HP for all kind of support. But once I upgraded my operating system problem started to arise one by one, The problem was hardware as well as software both. Initially I could not understand that the problem was because o[censored]p gradation. Even your call centre people didn’t have any information regarding up gradation and its consequences. 1/ During my problems I had interactions many times with different customer care executives -- in general I can say that your female executives are not having any proper approach, they simply wanted to end up the discussion anyhow. Certainly male executives are considerate and trying to sort out the problem. 2/ Windiw 10 is still in infant stage with lot of problems – I couldn’t get even a single person who is not having problem with up gradation. Moreover big organization have already asked their employee to not up grade their system. 3/ But individual customers are being persuaded by HP / Microsoft for up gradation. Also HP is assuring all kind of support – but this is totally a futile support. Even the HP people are not knowing the problems - so how they can find the solution ? 4/ It simply seems that Microsoft has hired HP like organization to do research regarding their new product (window 10) & get the feedback of their newly free launched product (window10). Their aim is to make their product problem free and sell it at very high cost. 5/ I want to know what method of research system HP / Microsoft is adopting ? 6/ How they can use the common user for their research purpose ? 7/ Why not HP / Microsoft is hiring a paid group for this kind of research ? 8/ Who authorized them to randomly select the persons for their research without their consent ? 9/ Who has authorized them to make us guinea pig so they can earn millions and millions of dollars? S Kumar Frozen Cell, Plot 109, R extn, Chandi farm road, Mohan Garden, N Delhi – 110059, INDIA

                  Complaint Status


                  [Sep 18, 2015] HP India customer support has been notified about the posted complaint.
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                     Dhruv Pant
                    The cartridge in the printer had already been exhausted. It is sure that a used cartridge, which was at the fag end of its utility, has been supplied with the printer . It is a deliberate attempt to cheat, as the printer with its so called new cartridge could hardly print 20-30 pages.In case a fresh cartridge is not supplied to me, i intent to proceed against all the parties involved in the supply of such cartridge in a competent court of law . I can tolerate everything but a deliberate attempt to cheat.I will wait for the response from the supplier as well as Amazon for a period of two days only and in case the remedial measures are not taken, i will proceed with the proposed actions.

                    Complaint Status


                    [Sep 16, 2015] HP India customer support has been notified about the posted complaint.
                    Complaint comments  Add a commentComplaint category Printers

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                       suman kumar
                      Dear sir
                      I purchased a HP laptop on 12.2.14 from Croma, N delhi - 110075.
                      After upgrading to window 10 ( as recommended by HP) i started to face multiple issue for which I made a complain to HP customer care numbers with complain ID Nos - [protected], [protected], [protected],
                      First complain made on 1.9.15.
                      Call centres are giving only assurance and smartly taking / killing time by saying that - Problem will be resolved within 24 hours, but even after 16 days I am facing the problems. In the mean time i contacted many times on customer care numbers & got all the time different and misguiding reply or suggestion.
                      At this point I would like to mention - all your lady executives are either trying to ignore or intending to give some wrong information.
                      At this particular time I would like to know -
                      1/ How long HP is taking to sort out a problem ?
                      2/ If window 10 is not compatible with the HP laptop - why it is being imposed / enforced on we Indians ?
                      3/ Is HP is thinking that we Indians are guinea pig ? (That do experiment on Indians and give its benefit to Americans & Europeans.)

                      This mail may be used as a legal proof.

                      S Kumar
                      Frozen Cell, Plot No 109, R extn, chandi farm Road, Mohan Garden, N Delhi - 110059, INDIA

                      Complaint Status


                      [Sep 16, 2015] HP India customer support has been notified about the posted complaint.
                      Complaint comments  Add a commentComplaint category Computers & Accessories

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                         Sharma Rajesh Chand
                        Dear Sir/Madam, I have registered under HP Back To College Offer for items including Wireless Mouse and HP Orange Headset etc. The items were due to be delivered by 25th August, 2015 as per your commitment, however the same are yet to be delivered as on date. The details are as follows :- Name of the Customer : Sangita Sharma Redemption Code :90012129 Kindly expedite delivery of the above mentioned items and send confirmation through SMS/e-mail or Mb. [protected] R.C. Sharma On behalf of Sangita Sharma

                        Complaint Status


                        [Sep 15, 2015] HP India customer support has been notified about the posted complaint.
                        Complaint comments  Add a commentComplaint category Computers & Accessories

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                           anmol naugaria
                          My redemption code: 90005573.i had bought an hp notebook: HP 15-r204TX Notebook PC with serial number-CND507169T and had applied for hp back to college offer on 24th june 2015...i had been told that i would receive my products by 26th july...but i have still not received one of the product namely-headset and wireless mouse.its been over 3 months. i am frustrated of writing you emails but i dont receive any reply. please refund the amount if you cant provide the product to my address.

                          Complaint Status


                          [Sep 15, 2015] HP India customer support has been notified about the posted complaint.
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                            Hp — Laser Jet Pro MFP M128 fw Scanner problem - Case ID No. 5387038

                             kundil
                            As informed by HP Engineer, the subject Printer Scanner to be replaced. Case attended on 5th Aug'15. Till date the problem...
                            Complaint category Printers

                             anky420
                            Hello sir, I ordered hp compaq notebook 15- s-104tx online(amazon)on 23rd aug 15 and got received it on 27th aug 15.to avail 1 year ADP warranty i have registered my product for ADP on 7th sep 15 but i have not received any confirmation email or sms stating that my product has been registered for ADP.After completing the form i only received a redemption reference code.I have filled the form correctly and uploaded an invoice of my purchased product too.kindly look into the matter. product model:K8T88PA product name:compaq notebook-15-s104tx

                            Complaint Status


                            [Sep 15, 2015] HP India customer support has been notified about the posted complaint.
                            Complaint comments  Add a commentComplaint category Laptops / Notebooks

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                               prasanta13
                              Sir, my laptop alrady coverd in 8 months warrenty. last 2 years my laptop changing many parts. last 2 years all parts changes and thats why i not working by my laptop. this is worst laptop. i want to replacement this laptop. my laptop 55 thousend but i request to hp 35 thosend new laptop gave me. i hate hp service. alrady i changed top cover 3 times base encloser 3 time kyebord system bord fan power bottom hard disk power cable dc light touch pad alrady now dvd writer not working wifi card problm recovery problm error code 0xc0000001

                              Complaint Status


                              [Sep 14, 2015] HP India customer support has been notified about the posted complaint.
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                                Hp — >>>>Checking media presence then no option to boot

                                 prabhu1996
                                Hello Sir I have purchase a HP EliteDesk 800 G1 TWR Decktop pc.By default it is loded Windows 8.1.I want load windows...
                                Complaint category Computers & Accessories

                                 Girish C
                                I bought a HP Deskjet 3510 series (all-in-one printer) more than a year back. I would have taken less than 50 prints but the cartridge was near to 75% completed. Bad part is that it stopped giving proper prints after that. After going through HP support, it was suggested to buy a new cartridge. I bought a new one and taken around 10 prints. Now after few days of not using even this cartridge stopped giving proper prints even though it has around 75% ink remaining in it. If this is the condition then there is no point in buying cartridges every time and HP doesn't provide proper support. It is being outsourced and the people coming here would charge me more than a new cartridge just to tell that problem is again with the cartridge. I am writing all these so that you can take a judgmental call before buying any HP Printer for your house/organization.

                                Complaint Status


                                [Sep 12, 2015] HP India customer support has been notified about the posted complaint.
                                Complaint comments  Add a commentComplaint category Printers

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                                   dolphy dmello
                                  Purchased a laptop - NB PC Pavilion - HP in September 2014. The laptop is not working . Lodged complaint thru email. HP replied that the complaint needs to be lodged thru telephone on contact on[protected]. Despite trying several times, this no.gets disconnected without any representative coming on the line. Unable to comprehend that HP has such a poor service support. Terribly unhappy with the entire episode. The laptop is not even a year old and the response from HP is miserable.

                                  Complaint Status


                                  [Sep 12, 2015] HP India customer support has been notified about the posted complaint.
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