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HP India Complaints & Reviews

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Last updated Mar 19, 2024
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HP India reviews & complaints page 95

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A
anubhuti dhyani
from Roorkee, Uttarakhand
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laptop not working and case pending since 10 days

Website:HP

My laptop stopped working on 14 september 2017. I called hp customer care for assistance on the 15th. Because of being unable to provide required technical help on phone, the team assigned an engineer to visit me and fix my laptop as it was within the warranty period. They said that the visit happens within 48 hrs. But when there was no such call from the team i called again to check on the progress of my case inly to know that there were...
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A
anku8786
from Pune, Maharashtra
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laptop dead within 50 days of purchase. no resolution yet

Address:411057

Hello sir/mam,

I want to lodge a complaint against hp laptops, who are incapable of providing me parts. They are also not ready to replace the device.

Info:
Hp case no - [protected]
Product description: hp pavilion - 14-al176tx
Product number: 2fk85pa
Serial number: 5cd7230yyf

Case description:
I purchased a laptop on 20/07/2017, and the device got dead on 09/09/201u....
+4 photos
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L
lakshman prasad yadav
from Jamshedpur, Jharkhand
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hp pavilion 15 notebook 1 year free warranty extension

Address:Khunti, Jharkhand

I have purchased hp pavilion 15 notebook sl no. 5cd5325ywy model no. 15-ab216tx from hp showroom ranchi on 19/03/2016 with one year and 1year free warranty extension . but till now 1year free warranty not given by hp . kindly extend so that i could enjoy your good service . if you have any any problem then forward my case hp director for my grievances.
i will aspect your kind co-operation....
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Address:122002

We bought an hp laptop 15ba009au, (Serial no cnd70228kr) from vijay sales, sec 29, gurgaon on 22/03/2017.. It is not even 6 months and the screen went blank... We called hp customer care they gave us a request no. And told us that a technician would come and resolve the issue, for three days no one turned up and it was costing me quite a lot, with all my work held up. On the fourth day i decided to go to the hp service center, iqor center...
+2 photos
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T
tanbantanban
from Gurgaon, Haryana
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repair of computer under warranty (i7, 8gb ram)

Address:New Delhi, Delhi

One of our pc i7, 8gb ram has gone faulty on 11.09.2017 and subsequently complaint was register with hp tool free no. 30306363 vide conplain no. [protected] dated 12.09.2017 at 1245 hrs..

2. On 14.09.2017 hp service engineer visited and checked the syatem and reported that that the 8gb ram installed is faulty and need replacement and he ordered the same.

3. On 20.09.2017 service engineer visited alongwith the...
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R
Robin cyril
from Noida, Uttar Pradesh
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hp notebook not working

Address:New Delhi, Delhi, 110025

Dear hp customer service center,

My name is robin cyril. On the date of 15th of september 2017, i purchased a hp notebook 15-bw098au from advanced laptop shoppe pvt. Ltd. Nehru place - new delhi. I have installed windows 10 and driver-pack. Within four days it has stopped functioning, every 10 minutes screen goes black and showing video_tdr_failure, apart of this i am not able to install any game (E. G. Call of duty) in it...
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D
Dr Dolly agarwal
from Roorkee, Uttarakhand
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insufficiency in service also changed my battery with damaged one

Address:Agra, Uttar Pradesh, 282006
Website:WWW.HP.COM

Sir i purchsed hp laptop serial no. Cnd4332rn6

With 3 years accedental warrenty extended warrenty

After laptop purchase it fall down from my hand and power off after 2 to 3 mints remains like that because o[censored]nder adp technical support from hp came told me mother hood is to b replaced and they changed after so many days but after some time again power issues arises again i called tech support the technitian...
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V
vishu_184
from Delhi, Delhi
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bad service provider

I really unhappy with your services.i have complain about my screen blinking issue but it is not solved yet.engineer visit is take place after three call at service center but engineer is lack of knowledge.i complain about it at service center but they don't register any type of complain they give me gujarat state coordinator number.but he did't receive my call.and also i talk with head of service center but he is not giving me any type of...
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S
shreyams
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund is not done properly

Address:560040

I purchased a laptop (Hp pavilion x360 13-u135tu laptop (Core i7 7th gen/8 gb/256 gb ssd/windows 10) in hp shopping, the actual price was rs.76, 000 due to employee offer i got it for 68500, on top of this for sbi credit card holder there was 5% cash back and 6 month no cost emi, when i opted no cost emi they reduced the interest part and they charged me rs.65777, but 68500 is the amount i have to pay to the sbi that is including interest,...
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P
priyadarshini99
from Delhi, Delhi
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iqordamnaging laptop and hp india not taking any action

Website:www.hp.com

Our laptop was in a year warranty and was bought in january, 2017 by paying rs 75000 money to croma.

On september 12, 2017 the laptop started having problem and we raised concern with helpdesk which created a ticket of battery issue. On september 18, 2017 mr. Nitin from iqor visited our premises to check the system an fix the battery problem. He removed the battery and started he process of back up to the system. He promised...
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S
subrata000
from Kolkata, West Bengal
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refund of my ordered amount

Address:711104
Website:hpeshopping.in

I have ordered one laptop in hps own website. On sept 2nd.2017. And instantly paid theamount for rs.31759 by my debit card. After 15 days some body telephoned me from company and toldme that the item is out of stock and adviced me to cancel the order. I did so as adviced. But till date i have not receuved mymoney. My order no. Is[protected].in track my order site still it is shown as wait for delivery. There customer care servi ce is very...
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Address:Patna, Bihar, 800020

My laptop had a problem in connecting to the wi fi. So i did a complain and try to take assistant and advice from the patna service centre (Hardware). Instead of assisting me he said that you will have to come to the hp centre then only your problem can be solved. I was not happy by his assisting way. So i search the related issue in hp forum then i rectified my problem....
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S
from Delhi, Delhi
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defective laptop delivered

Address:122002

Bought new laptop almost a week back. It is taking 15- 20 minutes for startup and post that working terribly slow, gradually hangs so badly and screen goes blank for another 20 minutes... Then need to shut it down using power button, and the vicious circle continues.. I tried contacting customer care number, but no response. Even the shop from where i bought this is not providing any support and asking to visit service centre and i don’t...
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S
Sujesh Rajasekharan
from Ernakulam, Kerala
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white spots (dead pixels) on lcd screen

Address:Bangalore, Karnataka, 560066

Dear madam/ sir, i had purchased hp laptop (15-ac122tu) serial no: cnd5444n6k in the year 2016 (January) and since the day of my purchase i have been facing some or other issues with my machine. I got most of the units like the keyboard and mouse drives replaced. Later i started to have white spots on my lcd screen (Dead pixels), there was one and then another showed up and now i have 3 of them. I had complained about this when the system...
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A
Ashish_Oswal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hp pavilion 15-p073tx notebook

Address:Ghaziabad, Uttar Pradesh, 201001

This to bring to your kind notice that i have purchased hp pavilion 15-p073tx notebook on 31/12/2014 and having wifi issue in my system since i have installed win 10 and even after so many call and engineer visit problem still remain the same.in last visit even my motherboard has been changed but of no use… i am unable to use my laptop in wifi as internet become so slow. I did the blunder to purchase hp notebook... Now i want either rectify...
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A
Ajay cp
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hp 15-ay513tx

Address:Coimbatore, Tamil Nadu, 641026

Incident date - 21.09.2017
My number - [protected]
In my laptop lcd screen is effected with white sports. I take my laptop to service center. They are check it and told me there is only 3 white dots if there is 6 to 7 white dots means one we consider to warranty. I have purchase my laptop 2 months ago. I have 1 year warranty. I want to replace it....
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S
SRK.patra1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic service & substandard product

Address:560069

I had purchased an expensive hp envy 15-k203tx notebook laptop 2 years ago. The price was inr 75000 approx. Recently, i experienced some problem with the laptop. The screen started flickering/blinking. I took the laptop to their designated service center iqor in bangalore. I received a quote after 2 days for inr 13700 asking me to replace the display panel.

I am shocked. How the display panel of such an expensive laptop can...
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P
Pratik Chothe
from Pandharpur, Maharashtra
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regarding motherboard problem of model no hp notebook pc r007tx

Address:Sangli, Maharashtra, 415311
Website:Hp

Very worst experience i ever have with hp product. Due to some reason my laptop mother board is damaged and it was happened around 2years back and till date i have visited more than 5lappy repair shop including hp care kolhapur but the worst thing is they told us that it will cost mi around 36000rs for replacement of motherboard and the real thing is my money inevestment is also less than this repair
So my laptop is off till date...
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N
Nishu Kishore
from Bihar Sharif, Bihar
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laptop offer @ rs.999/-

Address:Nalanda, Bihar, 803101
Website:Hp india

Declared more than what is provide to core customer. As per the offer scheme reliance insurance is supposed to be of worth value rs. 1599/- but the policy received is of rs. 460/- only. Rest all other offers along with insurance are as per declared worth value equal to one given to core customer like hp money rs. 2500/- and shopper stop e voucher @rs. 3000/-.
Then why this difference is only in case of insurance.

Nishu...
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G
gokulakrishnan s
from Bengaluru, Karnataka
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i cannot able to find and install relevant software from hp website

Address:560100

Hi,

I am using the hp laptop model : 15-ac083tx i hav installed windows 8 os. I'm trying to install wifi driver software but i can't.

If anyone help me that would be appreciable. Please send me atleast link to download exact software that support to my model via e - mail.

My e-mail : [protected]@gmail.com

Looking for reply.

Regards,
Krishnan...
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