Claimed

HTC India Complaints & Reviews

1
Last updated Apr 21, 2023
Complaints 2269
Resolved
396
Unresolved
1873
Quick Links
Statistics
Share
Contacts

File a complaint to HTC India

Having problems with HTC India?

File a complaint and get it resolved by HTC India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HTC India
Customer Service Contacts

HTC India Phone Numbers

Toll free
1800 266 3566
227
125

HTC India Website

HTC India Head Office Address

E-99, 1st Floor, Lajpat Nagar -II
New Delhi
New Delhi District
Delhi
India
110024

HTC India reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ashishparmar82
from Noida, Uttar Pradesh
Report
Copy

Company asking for 24k for under warranty set

Address:Shimla, Himachal Pradesh, 171001

I have htc one e9plus which has a problem since I have this mobile it automatically shut down & takes hours to get started again. I have got it repaired thrice from the service centre but every time I faced the same problem then lastly htc picked up my mobile for the repair & returned me back after so many days that my mobile has a small crack on the body hence I will have to bear 24k rupees to get it repaired in spite mobile is under warranty....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit jain1012
from Vapi, Gujarat
Report
Copy

Poor quality

Address:110088

Poor quality of product HTC Desire 620G. Purchaed this phone few months back and within short period of time, the phone stopped working and is not repairable. This is against the consumer interests and liable to be reported to the consumer forum for the refund of price along with damages of ₹ 50000 towards mental agony, harassment, torture and reimbursement of incidental expenses and loss of business . Amit Jain KP 210, Pitampura New Delhi,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paramvir Rajput
from Ludhiana, Punjab
Report
Copy

Htc india complaint

Address:Ludhiana, Punjab, 141001

Dear sir/mam,

This is in reference with htc desire 820s 16gb. I had deposited my phone with one of the service center at ludhiana (Punjab) named tvs electronics ltd on the request of mr. Gaurav and mr. Umang from the escalation team - htc india. But instead of finding any solution i have been humiliated even more. I was informed by mr gaurav that motherboard of phone has been replaced with new one as there were problems of...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Geet Chhabra
from Bathinda, Punjab
Report
Copy

Handset not received yet

Address:152116

I have submitted my htc e9s handeset on 11th march.whose display got broken. Its iemi no. Is [protected]. Its ticket no. Is [protected]. I haven't get my device yet. One month have gone already. I have call many times at service centre. They r saying that material is not available of your device. Everytime they says to wait its going to one month already. M so disappointing from service centre...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Solunke
from Hyderabad, Telangana
Report
Copy

Damaged mobile

Address:Hyderabad, Andhra Pradesh, 500038
Website:htc.com

I purchased HTC desire 10 lifestyle handset before three month only, but yesterday by accidentally the handset was damaged after damaged also the mobile is working only screen and body are damaged, If I went to htc service center Hyderabad they send me back they told me If you don't have insurance we can't do anything but still the mobile is in warranty.again I went today in center they asked me personally and told 20000 charges to repair...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vickyeswar
from Raipur, Chhattisgarh
Report
Copy

Service center irresponsible replies

Address:641664

Hi HTC team,
I have own HTC Desire 820 dual sim, and last 29th march i have handover my mobile to HTC authorized service center at Classic Electronics, Tirupur. And after few days they said need to change Mother Board and i too agree to change Mother board, but still now i didn't get my moblie, almost it crossed 15 days, this is not good in service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kulbhushan Singh Bains
Report
Copy

Mobile repairing

My name is kulbhushan i send my mobile htc deidire 830 in dubai care centre but 20 days have gone but my mobile is not repaired this compny service is too bad. I dont know what is the actual matter but since 21 days iam going daily to shopkeeper and asked him my phone is getting repaired then he said just your mobile would came with in two days. But my mobile is not repaired iam very upset in their service. He already gave me a repairing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sucgrego
from Mumbai, Maharashtra
Report
Copy

Complaint - HTC 826 Mobile circuit issue

Address:Mumbai City, Maharashtra, 401107
Website:na

I have been using HTC 826 from past 1 and half year, In Feb my phone stopped working and the screen had color lines and in a days time the display was completly gone. I had handed over my handset to Borivali HTC service center for repair, After one week i got a call stating that the display chip needs to be replaced with Rs 2500, I approved the cost for repair.
Its been the third week now from that day when i have been constantly given...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lochan malhotra
from Delhi, Delhi
Report
Copy

Poor quality, service

Address:110058
Website:htc

Useless piece of waste! bought it an year ago, faced speaker problems in the 2nd month, started hanging, screen touch is bad!
Secondly, I purchased insurance for which the shop keeper of "SHEEBA TEL. PVT LTD" assured me it is the most beneficial thing i could ever encounter in my darned life! Unfortunately, the screen of my phone broke in the 11th month. But, nahh, why would I be tensed, Damage was covered under insurance by "GHIZMO...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Geet Chhabra
from Bathinda, Punjab
Report
Copy

Haven't got my device

Address:Fazilka, Punjab, 152116

Dear sir

I have submitted my htc e9s handeset on 11th march. Whose display got broken. Its iemi no. Is [protected]. Its ticket no. Is [protected]. I haven't get my device yet. I have call many times at service centre. They r saying that material is not available of your device. Everytime they says to wait its going to one month already. M so disappointing from service centre

Thank you
Best regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitzhonda1986
from Gurgaon, Haryana
Report
Copy

Ph dead

Address:110033

This is to inform you that you are provided such a poor service to the customer . Ive submit my htc set on 22/03/17 In kamla nagar in the name of anusha . But still m waiting for response but there is no response from service center . From last 13 days ive no phone and m working without any phone . How poor service is this . M contacting daily basis but they easily say that they dont have stock of battery
If you dont have stock of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Goldy shobhit
from Agra, Uttar Pradesh
Report
Copy

Regarding services complaint no.217123356008812

Address:Bareilly, Uttar Pradesh, 243001
Website:[email protected]

Dear htc team
I am submit my phone htc desire 10 pro due to usb port & charging issue, date 24.3.2017 on Famous computer, Bareilly UP

But no any revert provided by service team
He told me. My phone dispatch to delhi & all status update on your mail id & number
But this time no status update to me
Please provide my phone status
Shobhit saxena
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradipsinh Gohil
from Salem, Tamil Nadu
Report
Copy

MY tickets. no. is 217113356004878.

Address:Bhavnagar, Gujarat, 364001

PRADIPSINH V. GOHIL
403, ROYAL COMPLEX,
NAVAPARA, BHAVNAGAR.
GUJARAT.
MO. NO.: [protected].
DATE: 28/3/17

RES. SIR,

With the compliments of the state, My name is Gohil Pradeepsinh from Bhavnagar, Gujarat. I was pruchased HTC DESIRE 828 3GB mobile from Friends Mobile, bhavnagar, gujarat on date 27/6/17. when i was play the video, sound of music is verry law and GPS also not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Paramvir Rajput
from Ludhiana, Punjab
Report
Copy

Trouble in HTC DESIRE 820S

Address:Ludhiana, Punjab, 141001

Dear Sir/Mam,
I had purchased HTC Desire 820S 16GB on 20.04/2016 with invoice no 44532/2016-17/3161
From past few months i have been experiencing lot of troubles in phone. It gets overheated, Battery Back up is very poor that battery drains in less than 2 hours, processor hangs oftenly. I made a complaint a month or two back at your service centre in ludhiana at ansal plaza. the phone was returned to me after 3 4 days saying...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kambupanee
from Bengaluru, Karnataka
Report
Copy

Product damage

Address:201002
Website:www.consumercomplaints.in

Dear Sir,
I'm using HTC Desire 626+ dual sim..Unfortunately my screen is broken and i gave to repair at HTC care which is located at C-6 REGIONAL DRSTRICT CENTRE(RDC) RAJ NAGAR GHAZIABAD -201002.at that time my mobile is working condition is good ..every thing id working properly..After received my mobile camera not working, flash light not working, navigator not working...When i told about this problem the representative told that...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaifsingh
from Bengaluru, Karnataka
Report
Copy

Htc desire 828 dual sim/ htc worst service

Address:Bangalore, Karnataka, 50098

Its not more than 8 months i bought this mobile and from that time i am runing to your service centres only.
Its getting off again and again.i want want my moblie to be replace or otherwise refund my money back.its a worst service you are providing to customers.i got my mobile repaired from your service centre but within seven days it came back to same condition.should i leave this handset at your service centre only.or should i run...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nvmanoj99
from Kottapalli, Telangana
Report
Copy

Repeat issue in my htc 626 dual sim

Address:Gurgaon, Haryana

I manoj, i have purchased HTC DESIRE 626G DUAL SIM mobile on june-11-2016 on paytm web site .after 5 monthes the hand set have a problem of auto power off, i have given the mobile to service center at hyderabad .after that again same problem is occured and recently i visited vijayawada service center even though i have coverd under warranty period they charged 230/- as to send to banglore to repair due to lake of service at vijayawada which...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
docmahe
from Hyderabad, Telangana
Report
Copy

Software update and VOLTE support issues for HTC Desire 828

Address:Kurnool, Andhra Pradesh, 518501

HTC Desire 828 Dual Sim (3 GB RAM and 32 GB internal memory) was released around June last year having android 5 (lollipop) version with a promise of the update to next version i.e., android 6 (marshmallow) as at that time android 5 was outdated and android 6 was already present and even android 7 was due to release.
The VoLte support is also lacking and the same chipset used by other company mobiles like Gionee S6, Lenovo K4 Note...
Helpful
1 other people found this review helpful
1 found this helpful
4 Comments
Report
Copy
S
Saynik
from Mumbai, Maharashtra
Report
Copy

Repeat issue in my htc mobile model 820G+

Website:www.htc.com/in

Ref: 16INA[protected] & RINQ2S[protected] & QXS[protected] & 16INCW29ENA000358

I purchased HTC 820G+ mobile phone at Chennai / India on 26th August 2015. The mobile phone makes factory reset automatically for every 4 to 6 weeks.

January 2016, HTC service centre did re-flashing of ROM. After this, the mobile worked fine for ~5 months.

From June 2016, it started once again to do factory reset. In July...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek1303
from Belgaum, Karnataka
Report
Copy

Poor quality of warranty service and poor quality of phone

Address:Chennai, Tamil Nadu, 600089

I bought 1 htc 620g phone 10 months back within 5 months screen got damaged by itself i gave it to htc warranty services at tvs electronics nugambakkam chennai, they took 1 month to repair then they gave me phone which was 620g but not mine,
One week back they returned me the phone but now battery has started to malfunction . I think they exchanged my battery cause the manufacturing date of my battery is 10/11/14 while that of phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy