Claimed

HTC India Complaints & Reviews

1
Last updated Apr 21, 2023
Complaints 2269
Resolved
396
Unresolved
1873
Quick Links
Statistics
Share
Contacts

File a complaint to HTC India

Having problems with HTC India?

File a complaint and get it resolved by HTC India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HTC India
Customer Service Contacts

HTC India Phone Numbers

Toll free
1800 266 3566
227
125

HTC India Website

HTC India Head Office Address

E-99, 1st Floor, Lajpat Nagar -II
New Delhi
New Delhi District
Delhi
India
110024

HTC India reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
arupbora826
from Margherita, Arunachal Pradesh
Report
Copy

Battery drowning

Address:Nagaon, Assam, 782141
Website:htc.in

Battery drowning so fast...hitting problem..it took so much time for charging and drowning so fast..last time i took my htc desire 826 to service centre..they r told me that they changed ithe battery n they also told me that the hitting problem is for not properly pluging the neno sim..so i solved the sim problem..but the hitting prblm is not yet solved n the battery drowning quickly again..so i request to solve the problem quickly......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
simmy@19
from Pune, Maharashtra
Report
Copy

Phone not working properly

Address:Pune, Maharashtra, 411041
Website:consumercomplaints

I purchased HTC Desire 626 cell phone for Rs.11999 on 25th Sept but phone not working.below problems i am facing.

1-While incoming and outgoing call phone get switch off
2-when battery on 30% phone automaticaly get off.
3-sometimes details about contact no not shows.

HTC Center format my phone 2 times and changed battery.still i am facing problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
from Indore, Madhya Pradesh
Report
Copy

Battery replacemrnt

Address:Bhopal, Madhya Pradesh, 462039
Website:HTC mobile

I purchased htc 820S in June 2015. Battery was getting discharged fast from the beginning. Service Center at Bhopal checked and said it is ok .
Now I want to replace battery on payment basis. They say that I have to submit the phone. Whenever they get battery they will inform me. It will take atleast one week. I said I can pay in advance for battery but let me keep the phone for use during this long waiting period.
They are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
charlesnoronha
from Mumbai, Maharashtra
Report
Copy

Useless product- until u prove as a good company.

Address:Mumbai City, Maharashtra

Purchased- htc 828 dual slim from vijay sales. mira road. thane.( purchase bill added in photos).
1) day one screen not getting rotated. i ignored-minor thing - using phone mostly- phone calls
2) once screen replaced in warranty.
3) issue now phone gets shut down automatically without any knowledge
( photos attached)
4) need replacement now...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mohamed Nathar
from Mannargudi, Tamil Nadu
Report
Copy

HTC 628 DUAL software and hardware problems

Address:641008

Six month before i brought htc 628 dual mobile, from the date i am so facing lot of errors and network issues. Dual sim software not working properly, many times mobile internet disconnected automatically after i must restart the devise.
While brought this mobile android V 5.1, still htc won't give any update. i wasted 15000 Rupees. Date by date i loosing trust about htc mobiles and i stop suggesting htc mobiles to my friends.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nsh yadav
from Delhi, Delhi
Report
Copy

Htc desire 626 not working properly

Address:New Delhi, Delhi, 110045
Website:www.htc.com

My htc handset is not working properly.
its frequently off while it have battery
pictures are not clear during click its show like picture click during smoke.
voice on call is very low
it take to much charged the battery.
IMEI (SLOT2) [protected].
its is in warranty period even it was not first time in september after four month of purchased its show this kind of problem so i sent this to service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hanumant Aldar
from Ahmedabad, Gujarat
Report
Copy

Replace Mobile

Address:Mumbai City, Maharashtra, 400078

Mera naam Hanumant R. Aldar hai. maine 16/08/2016 ko HTC 728 Desire phone purchase kiya tha. Abhi tak 6 month main 6 baar htc service center main mobile repering kiya hu. usme lower board, main bvord, spekar, over heating ka problem tha. abhi tak usme sab main parts change kar chuke hai. repering karne ke baad bhi usme same problem aa raha hain. mai16/01/2016 ko ko repering ke liys gaya to hard ware ka problem bata rahe hain. maine mobile...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipinkumar83
from Gonda, Uttar Pradesh
Report
Copy

Defective Mobile - HTC Desire 828

Address:Kota, Rajasthan, 325201
Website:www.htc.com/in

Dear Sir, I had registered a complaint on this portal via complaint Number: 1465233. After filing the complaint, HTC Customer care representative called me and asked to submit my mobile set at the nearest service center. I had submitted the mobile set at HTC service center. They took whole day to check the mobile but the problem was not sort out. After that the mobile set is not charging properly. Things have become worse now. They told me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishwa Advani
from Delhi, Delhi
Report
Copy

Service Centre refused to provide service

Address:400064

Just a little over a year of buying the HTC mobile from the RCOM website, an issue developed with the charging socket and I was facing difficulty in charging it. The phone went dead because the charging socket was loose. Intermittently it was getting charged after I squandered a lot of time looking for the perfect angle to charge the phone. Seems like a very smalls issue.

I went once to the authorized HTC service center at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijayshree Ayyar
from Mumbai, Maharashtra
Report
Copy

Defective product, poor service

Address:Mumbai City, Maharashtra, 400615
Website:www.htcindia.com

I have bought 3 HTC handsets.

The 1st one i purchased in oct 2015 HTC E9+

It had heating issues and would hang along with the screen color coming off, and hence i submitted it to the shop i purchased from in thane paragon telelinks.

They gave to service center and got the display changed and the mother board was replaced in July- Aug 2016. But within a month my phone started going in sleep mode...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Røyals Ankit Patel
from Rajgarh, Madhya Pradesh
Report
Copy

Htc desire 626 dual sim handset bend

Address:Jabalpur, Madhya Pradesh, 482004

I have some issue regarding my htc, in my htc 626 dual sim. It is overheating during working and in charging time and battery drainage, flactuation of battery and due to which by handset automatically bends.
Im from jabalpur, mp and i complaint this problem to the service center (Anika service center)of htc in jabalpur they refuses to submit my handset, meanwhile i. Call in customer care who talk to a person of service center but...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vipinkumar83
from Gonda, Uttar Pradesh
Report
Copy

Inbuilt Defect - HTC Desire 828

Address:Kota, Rajasthan, 324007
Website:www.htc.com/in/smartphones

Dear Sir, I had purchased one HTC Mobile set ( HTC Mobile-Desire 828 ) on[protected] from M/s HI FLY, 20-D, New Colony, Shopping Center, Kota, Rajasthan, India. I gifted this mobile to my wife. From the very first day this mobile set is not catching proper signal. Initially we thought it is due to weak signal issue at my home. But with the passage of time we observed that this set has some inbuilt defect and do not catch any signal. We showed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jyotirmay.anand
from Jamshedpur, Jharkhand
Report
Copy

Faulty repair of htc 828

In my htc 828 there is speaker problem and when i went to service centre they took my phone and said wait for 5 mins. After 5 min they returned my phone saying they have repaired it. When i asked they told me that they have replaced the speaker and there is no need of paper work. But i found that the speaker is still the same and told them about it. Now the supervisor tells me that the speaker is perfect and i have trouble in hearing bcoz...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjana1111
from Mumbai, Maharashtra
Report
Copy

Phone is defective and not ready to give me replacement of

Address:Thane, Maharashtra, 401208
Website:www.HTC.com

I have HTC 826 model Phone purchase 6 months back. in 1 week itself I started facing issue with the charging Heating issue and battery problem I submitted to the HTC service center in Vasai Known as sunrising enterprises . back to back i submitted my phone 4 times to the service center and phone was not repaired nor replaced later they are trying to give me phone which is of lower specification and of lower price as well. below is the details...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vicky ekka
Report
Copy

Htc 816G

Address:New Delhi, Delhi, 110024
Website:htc.com

In my HTC desire 816G system update notifications has appeared which is of 10mb and with a info to do it by yoursel[censored]sing WiFi ..I first downloaded it and during installation it occurred error its not the first time...nad my phone stop working and didn't start from there
..and service center is taking charges of that which is not my fault .
The company send that default zip file..which hangs the system and taking charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sristi Yadav
from Srinagar, Jammu and Kashmir
Report
Copy

HTC One E9+

Address:144005
Website:www.htc.com/in

My phone's camera quality had deteriorated extremely and I had given the same to the HTC Service Centre (HCL, Model Town), Jalandhar (Punjab, India) for repairing the same vide Service Report numbered WCS[protected] on 14th December 2016.
The service centre promised to replace the camera while stating that the problem could not be fixed but the very next day went back on their word. They cleaned the camera lens in the pretense of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GIRISH naidu
from Chennai, Tamil Nadu
Report
Copy

Htc disere 826

Address:Bangalore, Karnataka, 560061

Hello
I am girish
I am facing over heating problem in my HTC disere826 mobile from 5 months.
I visited 4times to service center but I didn't get the permanent solution and I am still facing the same issue.
The device is over heating and I can't keep my phone in my hand while using data and talking on call.
Kindly escalate this issue and advice me to whom I have to contact now to inform the issue and where...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Kumar (sonu)
from Madhoganj, Uttar Pradesh
Report
Copy

Poor service

Address:Kanpur, Uttar Pradesh, 208001

HTC collection center in kanpur receptionist girls is totally uneducated and no manner how to deal and talk to customer pls take some action, it was my first walk on HTC service center in kanpur and I found there is no good service provider HTC in kanpur by service center actually I walk 3 to 4 time but receptionist girls didn't give me positive response, I am very disappointed with that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
albert1979
from Mumbai, Maharashtra
Report
Copy

728g dual sim

Address:Thane, Maharashtra, 400601
Website:htc.com/in

Submitted phone for 6 times in 10 months and not ready to replace the mobile, still they want to diagnose it. No proper solution. It's keeps on shutting down, showed the video clip at the service center they acknowledge and kept it for under observation. When asked for standby phone they did not have. They want the problem in front of them to come....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atiur khan
from Boisar, Maharashtra
Report
Copy

Htc one m8eye not repaired properly

Address:Thane, Maharashtra, 401506

I give my htc one m8 eye mobile to your service centre from 17 oct to repaire it & also give rs 16000 as your quatation but my mobile was not repaired properly i am 60 to 70 km long from your service centre it was very difficult to travel but i travel 6 time to your service centre but my work was not done please help me & repaire my mobile properly otherwise take my mobile & give me rs 16000 that i given to you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy