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HTC India Complaints & Reviews

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Last updated Apr 21, 2023
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HTC India reviews & complaints page 18

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G
G R Yadav
from Noida, Uttar Pradesh
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Mobile phone repairing/replacement within warranty period

Address:Auraiya, Uttar Pradesh, 206244
Website:e2e_tracking-asia.htc.com

The mobile set purchased in the name of my daughter ayushi yadav.
My htc desire 820g+ dual sim phone (Imei no - [protected]) and sr no - lc56rb466913) which was purchase on 28.08.2015 fell on 31.08.2015 causing a minor crack on lcd but my phone was working smoothly and was having no any problems due to crack. I got replaced, at service centre, screen guard on lcd, dated 07.08.2016 (14 days before one year, i. E. Within warranty...
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Address:122001
Website:Htc

Hi team,

This third time i am complaining for replacement of my mobil htc 828 which i bought in may2016 but still waiting for solution, i wanted to replace because mobil have below issues-

1- heating problem i have to restore everytime
2- waiting alert not working properly
3- vibration not workink
4- jack is not working

I received call on friday but after that they are not...
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D
Divy Malviya
from Delhi, Delhi
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Mike issue

Address:Indore, Madhya Pradesh, 452010

I have purchased the phone on 15.04.16 from indore location.
Since a month, i am facing mike issue of not working. It means when counter person hear my voice which at very low pace therefore i have personally approached the tvs service center 10 days ago and they have replaced the mike, but unfortuantely same problem repeat since two days. What kind of service level with your phone exist....
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A
Afsal KH
from Bengaluru, Karnataka
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Faulty product and non responsive customer care

Address:560066
Website:www.htc.com/in/contact/chat

Bought the phone on 17/06/16 and got speaker issue within 20 days. When gave it to service centre, they asked me to wait for some time till they receive the parts. Waited for a week and didn't get any response. Hence gave it to them on july 17th and they gave back without repair as i asked for replacement. Submitted again on august 18 to get it repaired. No proper response till now. I asked them today and i was told its repaired and ready...
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N
Nakul A Rathod
from Talaja, Gujarat
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HTC Mobile Desire 826

Address:Bhavnagar, Gujarat, 364140

Cheated By Service Centre Or Company...I ll Give My Phone For Repair...First 3 Times They Repaired My Mobile And Now 4 th time They Said That Your Mobile Is Out Of Warranty...And Now I ll Said Give My Phone Back They Replace My Good New Condition Phone With Others Poorly Bad Condition Phone...so now what should i do ????? Company Said That ur Phones Some parts are Duplicate so the phone is out of warranty but i repaired my only in service...
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G
goldierattan
from Ludhiana, Punjab
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Service center amritsar

Address:143115
Website:website customer support not access

Hello sir/mam
I have purchased htc 728g in dec 2015 but after some time i am facing some problems with my phone like 2nd sim slot network problem, very low bettery backup, auto switchoff, apps unfortunately stoped and 3g not supporting properly so i aproached to htc service center lawrance road amritsar. twice but problems not solved and i m facing some new problems with phone. Both time service centre only reboot my phone and not...
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Address:401107

Team,

First time experience o[censored]sing HTC phone is not gone well at all.

1 Mic issue within 1 month o[censored]sage
2 Shortage of staff at HTC service center to manage customers. Long waiting queue
3 Staff non courteous and give a feeling by attending us they do a favor
4 Its now a week and phone is still not repaired. I had to buy a new phone as a replacement

How can you expect...
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F
fff Shukla
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HTC 828 Replacement request

Address:122001
Website:htc company

Hi Team,

I bought HTC 828 mobile in May 2016 but i am getting below problems, so that i want to replace it with new phone in good condition.

1- Heating problem after every 2-3 days, i have to do restore mobile again and again
2-Head phone jack issue
3-Waiting alert not working properly
4-Vibration not good

Please provide me address where i can complete replacement of my mobile.My...
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A
adiro77
from Gurgaon, Haryana
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Complaint regarding mishandling of my phone

Address:New Delhi, Delhi, 110029

I submitted my phone with htc service centre, ansal plaza, andrews ganj, new delhi on 30/08/2016. I was very disappointed with the way they treated me. Ms. Kiran didn't address me properly and said i have more customers to deal with.

My phone was able to switch on in front of her when she changed the battery of my phone. She even put it in some other phone and even that phone was working. My phone was able to reboot when she...
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N
nitijain5
from Gurgaon, Haryana
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E9 plus phone - grievance - pathetic customer support

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.htc.com/in/contact/email

I have purchased htc one e9 plus phone 10 months before from noida. But within 2-3 months of purchase i started facing following issue with the phone.
- phone is getting hanged continuously
- most of the features are not working including -
O wifi
O bluetooth
O auto-rotate
O music
O fm
O camera
O it suddenly gets switched off even with full battery and is not switched on for...
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A
Archanamba Mudaliyar
from Agra, Uttar Pradesh
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Issuing of default handset

Address:Mumbai City, Maharashtra, 400050

Bought htc 728 three months back but started giving problems regarding charging and sudden switch off, showed to malad mumbai authorised service centre which they serviced and took 8 days to repair and still the same. My reference no. Is RINQKS [protected]. please look into this issue and replace my handset or else i will have to complaint to consumer court regarding issuing me default handset...
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Address:700008
Website:htc.com

Model-htc desire 626 lte, part no.-99haeh036-00. Expct reutrn dt.-31/08/2016. It is very ridiculous that the mobile handset deposited on 17/08/2016 is yet to be received by me duly repaired although more than 11 days has passed. On inquiring yesterday i am told by ms. Poulomi ganguly at 2.00 p. M. That the parts are not available and hence i have to wait for an indefinite period till these are available. No time frame could be promised by...
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A
amitrbansal
from Noida, Uttar Pradesh
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Repeated complaints that are not addressed properly

Address:Thane, Maharashtra, 400601
Website:www.htc.com

Myself amit bansal, i bought the htc e9s on 28/01/2016 from shreeji fones pvt. Ltd. Located at korum mall, thane (W). Since its only 7 months gone three times i gave my mobile for repairing due to its technical faults. I never except this type of service from brand like htc. I am using the htc mobile from a long period but this time when i bought the htc e9s i was very disappointed.
I am expecting a replacement from the company at...
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R
Rabi1837
from Mumbai, Maharashtra
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Inconvenience staff

Address:700072

Visited htc service centre in magma (E-mall) near chandni chowk metro station at kolkata, token number d114 on 30.08.2016 at 2:36 p. M to buy an htc charger. On my turn at 3:16 p. M i was informed by the staff that he is taking half a hour break for lunch. Am i really supposed to wait 70 min for a charger (40+30 min)? Look in the matter please. It is a waste of valuable time....
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M
Master101
from Surat, Gujarat
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Htc one a9/ complain about service center

Address:Valsad, Gujarat, 396195
Website:www.htc.com

Dear sir,
On 18/07/2016 i have submitted my mobile to the collection center at vapi, they have committed that they will give back my mobile within 10-12 days, but today 1 month 10days has passed and still i did not received my mobile,
I have been going through mental harassment for the last 1 months and htc customer service is so pathetic that they are responding with the same reply again and again!!! They promised me that...
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S
shaikh mushtak
from Mumbai, Maharashtra
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Htc handsfree

Address:400612
Website:htc>in<contact>email

I have submitted my htc handfree in service center on 9 aug 2016 for repair service center has given me time to return it within 7 working days but they didnt have it dont know why i request you to please serve your best service to sort out my problem because i also want to submit my handset for repair their is problem occure in my handset of display, line has occure on my display...
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S
soumya sharma
from Mumbai, Maharashtra
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HTC Desire 828 main board got failed within 4 months of purchase

Address:411033
Website:HTC

Hi, i bought HTC 828 and it switched off suddenly one day. I visited Pimpri Chinchwad service center and they told its main board got failed. Its only 4 months of purchase this handset. they gave 1.5 week estimated return. Now its being 1 month and main board is not available. Customer care person also did not have any information. Does this service being provided by HTC. When mobile is in warranty then this response is if it would have not...
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Address:Pune, Maharashtra

Hi All,

I have submitted my HTC device to HTC authorized service center in pimpri-chinchawad on 25th-Jul-2016. It's more than one month and they are not able to repair my device. Every time when i visit to service center they have only one ans 6 more days will required. When I called to HTC customer care they are also saying that service center will provide you clear picture about the device. we don't have any detail information,...
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A
Arise S
from Mumbai, Maharashtra
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Complaint against unfair treatment and worst services @ HTC

Address:245101
Website:www.htc.com/in

Dear Sir/Madam,

i bought a HTC cell phone 20/2/2016 from shobit telecom Hapur (U.P 245101) details of mobile mentioned below:-

Model no - Htc Desire 728 DUAL SIM
Device Imei No - [protected]
Serial No - LCCRB803355

Seller Name mentioned on Bill as mentioned below:-

Shop no 18, Near tara mill opp city plaza,
Railway road, hapur

I have given...
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S
sk.srivastava1
from Noida, Uttar Pradesh
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Poor service after sale of poor quality product

Address:Jharsuguda, Odisha
Website:www.htc.com

Dear sir,
It is regret to inform that i have bought a htc desire 826c last year in september. After few months of purchase it creating a problem of going switch off suddenly so i have sent your store for rectication vide ticket no. [protected]. After repair it returned to me and again the same problem was started after few days.. I have again handover the set to your store maa santoshi enterprises, budharaja, sambalpur, odisha....
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