HTC India Complaints & Reviews

Hi,

I gave given my HTC E 9 Plus mobile exactly 12 days back with an issue (regarding Display and OS)to the hyderabad TVSE center. Every time i call them they are saying it takes 1 week. Today also i called them and the response is same. This is not at all good, im not at all satisfactory, After buying an phone with more than 30, 000 is took keep it in the service centre for a month. How will it be for me without a phone after...

No whereabouts of my phone? gave my phone for repair on the 08/12/2015, no updated till date.the customer service just keeps giving the same response ' its been escalated to the concern team'' ...very very very bad customer experience...wouldnt let you to speak with any of the supervisors...have been calling almost every day now...spke with Moushmi, Sisir, Sadhiya...and many others...not helpful.just kept repeating the same...

Dear All,

Most untrusted brand and I ever purchased, No responsibility towards customer,

I purchased the HTC Desire 620 G dual Sim online from Flip Kart on 24/7/15, as I was using it it used to always be hanged had to do factory restore almost 2 times.

Few days back by ear piece stopped working and not able to hear anything out from phone, using phone on speaker to talk mobile.

I...

HTC will replaced my device but they give another faulty device to me and they didn't work properly. I mailed HTC comapny a couple of times but they didn't solved and responsed me.. Now what can i do plz solved my problem ASAP......

Hello Team,

I am having a bad time with HTC service. I had submitted my mobile to service center for repair on 6th of January and I still do not have the mobile. I was promised first to be given on 8th of Jan, which then was told 28th of Jan. I have contacted the customer care on the same and their status says repair in progress.

I am not sure of what is the condition of my mobile since one month. I do not have...

Dissatisfied service, manipulating and harassing customers.
I thought that HTC will provide me replacement but they only pretended to help customers. I was harassed quite a lot by their service. I submitted my phone 5 times for same problem in warranty period but for them it doesn't matter. They only give false promise. Now I want to take legal action against them. So let me know how you want to help me .Gurucharan Singh
[protected]br...

I bought my mobile last month, when I call through my phone my voice is not audible to opposite person. But when I connect it to my headset or speaker my voice is clear to others. Kindly consider and give me quick reply...

Am pissed of by the crup that htc company is dumping in peoples houses known as m8 ribbish. you guys you are robbing the worls in pretence of selling phones.I bought an m8 on my way home the junk was in my pocket i had to get it out because it was terrebly over heating one could not keep it on hold for fear of loosing his skin, I had to return it to the seller who kindly replased it with another new m8 break i used it for one weak and noticed...

HTC Desire 516
worst mobile modle i have ever used.
It hangs every now and then. Just a slide on the screen switched it off. whcn switched on doesnt show network and again gets switched off. Its really hell and damn frustrating mobile. All my works remain hanging. I want an immediate solution. get this problem fixed anyhow....

Dear Sir/Mam,

I here by want to inform you about my query that i have purchased HTC mobile but after starting it there are many defaults appear .Firstly i face problem in camera function it shows pink shade in photograph and many other functions are also not working properly and at the time of charging handset is getting hot sometimes.
After 3 times servicing the mobile in company's service center there is no change...

I have got this mobile before seven months. Within first 3 months itself there is a problem with my mobile they told that the primary camera went off completely I gave that to the service centre and got it back. Then within 2 weeks I have a problem with my front camera it also went off. Then again I submitted my mobile to the service centre. Now to repair my mobile within warranty period they are telling that I have to pay 13, 000 for 24,...

Sir/Mam, HTC customer Care didn't respond me. I raise a issue against faulty device that doesn't solved yet. And they didn't replaced all parts of my device. and i want my device want to be upgrade. They simply said that no upgradation in your device. Plz take a very strict action against these company....

I m not satisfied from my htc620g mobile.service centre staff not solve the problem of my mobile.my mobile is in warranty period....

I purchased htc desire 626 g plus mobile in august 2015 . it worked well for 3 months and later on it started hanging on. all of a sudden it gets stuck. contacts were not seen at times . contacts will disappear from the contact list. phone is freezing all of a sudden. really such a pathetic mobile i have never seen. i used nokia, sony, samsung but never faced much issues with them. but this is THE WORST experience i had with HTC....

On 08th Jan my device internal damage in screen. I have submitted my phone for repair on the 8th January and was told that the phone would be repaired and handed over by 22nd of January, today is January 12th feb and I am still waiting for my phone to be repaired I followed up the TVSE service station, HTC email feedback, echat and by toll free number but issue is not solved due to non availability of spare part of my device, why spare part...

When i went to htc service center "Address: Property No. 11/1, Pattalamma Temple Road, Opp. Pai Vista Convention Hall, Near Jayanagar South End Circle, Bengaluru, Karnataka 560004
Phone:[protected]'
they told me they do not have back case in stock, and they told me they will deliver the back case to my address, from one month they are are telling its going deliver tommaro by evening.i called them many times (contact person...

R/sir,

i am purchase htc desire 820 dual sim handset given repair on dated 17.12.2015 ticket no-15ina[protected] due to network service failure and battery weak..but phone was not ok after service then again 18.01.2016 ticket no-16ina[protected] .phone come from banglore on 06.02.2016 but phone on dead condition in service centre...after repair phone in dead condition in service centre jai complex alwar rajasthan...due to phone...

I purchased HTC desire 816 smart phone on 1st Oct 2014. I purchased the phone as my company has tie up with reliance CDMA network.

I got problem with my phone in Sep 2015 and submitted it to HTC service center at Ameerpet, Hyderabad. They told that there is problem with the mother board and it should be replaced.
After 15 days I got my phone back from the service center after repairing without any charge as the phone...

I had given my mobile phone to HTC service center to repair its broken LCD display. They have a standard procedure to format phone as a new factory model. I had requested them to not conduct this process and save the data. But they didn't give any attention to my request.
I requested them at least put a note for the technical worker to be aware of this special request. But no luck.
I want to highlight that, in today's world...

I bought HTC 616 dual sim in Sep2014. Recently one month back I faced problem with my device. It was hanging on logo. I went to service center and got my software installation, etc. It worked fine. Just again after a month I faced same problem again. I went to service center with the same problem. They said that if software won’t get solved we might have to change the mother board. And each and every customer coming over there are...