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HTC India Complaints & Reviews

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Last updated Apr 21, 2023
Complaints 2269
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HTC India reviews & complaints page 30

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P
Praveen Pinto
from Bengaluru, Karnataka
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HTC Desire 816G+ cracked display, product under warranty

Address:560037

Hi,

I am using HTC Desire 816G+, and had a crack on the display of the phone without having dropped the phone down or without any rough use, crack occurred when i had the phone in my pocket and i was quite amused, surprised and disappointed to see my phone cracked for no reason. Contacted the service center and they informed me it would cost around 6k - 7K for the display to be repaired which was quite shocking, contacted...
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P
Prashant Mohanani
from Pune, Maharashtra
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HTC Desire 828

Address:Sangli, Maharashtra, 416416

No Camera quality. Shown a perfect with best quality image But when clicked, captures a dull quality image.

CDMA SIM Dosent Work Properly for Data. also Network drops.

Seems its a CHINA phone, not a TRUE hTC.

I request for Refund....
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Address:380008

I have bought htc 826 4 months ago.
I have rooted my device so can not upgrade its version.
When i asked to reset firmware they are asking for 13.5 k to replace whole pcb.
Although my device is working perfectly....
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J
joydu92
from Bengaluru, Karnataka
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*service very bad*

Address:Nadia, West Bengal, 91

Dear Sir/Madam
My self Joy Dutta.I have alreay used your product "HTC ONE E 9 S DUAL SIM" SERIAL NO IS -LC5A9B2061. but the thinks is my handset is broken.I have already submited the mobile phone Date -02/01/2016 & invoice, the matter is 23 days late but your service center[protected] toll me parts not avaliable.Why i am purches your product.Please suggest me, what to do? Your service is very bad, i am very unhappy.
Please...
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M
Maurya Amit
from Kolkata, West Bengal
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Damage in two months

Address:Azamgarh, Uttar Pradesh, 223223

Sir i bought i htc desire 526g + but when i use then it hang and switch of and making a hissing sound and damege and not working so resolve my problem...
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A
AMEY PANGAONKAR
from Indore, Madhya Pradesh
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Htc one e9s dual sim

Address:600032
Website:www.htc.com/in

Purchased mobile was launched in market in Oct and I purchased this in same month on 04/10/2015 in Rs. 21, 999. On 17/02/2016 i got an issue in screen display when i visited Customer Care of HTC Indore they informed the screen is broken from inside and they can't accept this mobile under warranty and it will take 20-21 days as Spare part is not available as we have to order the spare parts and I have to pay Rs. 6000. I ask them a reason of...
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J
Jambu Gadhiya
from Delhi, Delhi
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Worst service center and are not knowledgeable to service

Address:Tiruvallur, Tamil Nadu, 602001

I have given my phone htc one E8 for service on 18/12/15. the service center personells didnt call back for any updates and neither they took any steps for service.
i have been following them from 20, january, 2016, first of all the number is altime busy. and next after so much follows they said today morning that mobile is ready (26/2/16) but when i went for collecting the mobile they said it cannot be repaired and returned it.br...
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Address:Jhansi, Uttar Pradesh, 284003

Dear Customer service Assistant,
I Sonal Garg owner of HTC 820s wanted to compain you regarding my phone.
I had submitted my phone in HTC Service Center in Jhansi on 20/02/2016. They had told us that they'll send my phone in Gurgaon Service centre, but according to the latest report phone location had been traced in Jhansi.So I request you to kindly look upon the matter and report to me as soon as possible. Here is the attatched...
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P
prita
from Tumkur, Karnataka
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HTC Device is not good

Address:Bangalore Urban, Karnataka, 560049

HTC Device is worst than worster if would say. When i call it doesn't get disconnet simply goes on.. All the hanging this phone. It's ringing after 5mins it ll be visible who is calling ... such a worst Handset ......
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V
Vijay Ram Singh
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Htc one E9s mobile

Address:110045
Website:www.htc.com

My ticket number is 16iNA[protected]. I CALLING 4TH IN A DAY BUT NO ONE solved my problem. 8 Feb I'm submitting my mobile....
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Address:New Delhi, Delhi, 110059
Website:www.htc.com

Sir/Mam, I mailed htc service center about 1 months. But they didn't respond me and always said false statement to me. Plz take strict action ASAP....
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H
hanumantgids
from Itarsi, Madhya Pradesh
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Phone not taken in service centre

Address:Indore, Madhya Pradesh, 452001
Website:www.htc.com

My phone is auto installing apps which are not uninstalling by me..I went service center but they deny to register complain bcz its foreign device so what should I do? On call center they ensured that it will be repaired at service center. Attached screen shot of apps that are not uninstalling...
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M
mzeeshan
from Mumbai, Maharashtra
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Htc m8 service

Address:Lucknow, Uttar Pradesh, 226022
Website:htc mobile

My htc m8 was hanged. Since the battery of the set is inbuild and the device was fully charged i cant restart it. Your customer care at badshahnagar lucknow uttar pradesh told that it will cosr Rs 15000 INR to fix it. But i resarted it simply by pressing volume and power button. They r just making fool of the customers. Please lodge my complaint....
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M
meenal2114
from Kolkata, West Bengal
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Mobile

Address:Kolkata, West Bengal, 700072

It has been just an year and I have repaired my phone 4 times.Everytime the issue is same.The software update and apps crashing randomly.The service centre always charges 400 each time and the phone stops working a week after its repaired.Pathetic company and service centre are also the same.They dont even talk about the issues.They know they have no answer and try to convice with BS....
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Y
Yvprajapati
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Handset broken

Address:Vadodara, Gujarat, 3900016

I'm very disappointed with HTC Customer service as how they handled my handset.

chasing several times during last 60 days with your team, HTC failed to provide customer services for me even when updated everything to customer services. They promised me several time during the last 60 days that someone will be looking into it but no one did even when they know that customer is suffering.

This is the compliant...
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N
Neetuc
from Chandauli, Uttar Pradesh
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HTC 620G/ Complaint about poor service

Address:Dehradun, Uttarakhand, 248001
Website:No website

I have been using HTC 620G phone since September 2015, recently I faced an inconvenience because of the poor service provided to me, I had a liquid damage in my phone, but I am charged for other extra things as well, and it happened because of the ignorance of customer and technical support showed. They first said that the camera lense is missing, though I already told them that I have it in the fixed form on the battery cover. They gave...
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A
abhinay pal
from Vasai-Virar, Maharashtra
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Bad service complaint

Address:401209
Website:www.htc.com_in

I had submited my device frm last 1 month and they are not telling the right date of getting back my device frm 1 month i am waiting for my device in mumbai. When ever i call to the htc toll free number they give me fake prommises and never say the truth i had submitted my device for lcd broken case ticket num is 16ina[protected] my contact num is [protected]...
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Address:Ernakulam, Kerala, 683561
Website:www.HTC.com/in

I bought new HTC 820 desire a month back and have been using hit ever since.how ever, 2 days back I put the phone on charging only to find a crack on its display diagonally later.I m not sure what really happened has the phone was neither dropped no hit anywhere. I took the phone to an authorized service center at behavioural, ernakulam. But they informed me that they could not do anything and asked me to contact the customer service. I spoke...
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R
Rakesh Vaish
from Delhi, Delhi
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Mobile stolen

Address:New Delhi, Delhi, 110015
Website:no

Pl track my stolen phone

I lost my Mobile HTC Desire 816 Dual Sim (Dark Grey), IMEI 1:[protected], IMEI 2:[protected] & having vodafone & relience gsm SIM inserted in it of mobile. I need your help in tracing it so I request you to find it out... my phone is stolen 14/Feb/2016 in Near Rashtrapati Bhawan, Mughal Garden, Delhi. but nobody registred FIR plz help me.

I am already registered online complain...
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S
sanji98
from Ranchi, Jharkhand
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Htc one e9s dual sim

Address:Ranchi, Jharkhand, 834001

Not satisfied service, manipulating and harassing customers.
I thought that HTC will provide me replacement but they only pretended to help customers. I was harassed quite a lot by their service. I submitted my phone on 06.02.2016 lcd broken in warranty period but for them it doesn't matter. They only give false promise. Now I want to take legal action against them. So let me know how you want to help me .TVS Authorised service centre...
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