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HTC India Complaints & Reviews

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Last updated Apr 21, 2023
Complaints 2269
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HTC India reviews & complaints page 42

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V
varun0115
from Delhi, Delhi
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Product and Service both

Address:122002
Website:www.htc.com/in

S/N LC569YH02496 phone has sensors not working, then one day, display stopped working and in next 2 days, it went dead. on 7/10, phone was given to Service center in Grand mall, Sikandarpur, Gurgaon. on 9/10, they said phone is getting replaced. on 13/10, they said, we only have black colored phones, they can't give me gold Sepia (my phone was gold sepia). And the Service Center ppl have come to a deadlock where they are saying,...
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P
prasadmhatre
from Mumbai, Maharashtra
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HTC One X Plus

Address:Mumbai City, Maharashtra, 400031
Website:HTC.COM/in

I bought this handset through Amazon.in in mid 2013. This handset gave me charging problem during warranty period. Visited HTC service centre in Kohinoor Mall in Kurla. They told me mother board is faulty and gave me replacement for free.

Last month again it gave me another problem of White HTC screen rebootin again and again.

So I again went to HTC service centre now in Paragon Mall and again these people told...
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Address:New Delhi, Delhi, 110086
Website:www.htc.com

Dear Sir, my HTC desire 816G Dual (Billing Alisha khan) is under repair at your end. from 4th September 2015 to till date I am waiting for my phone. My phone IMEI no. [protected] is under warranty and this set is submitted 4 times for its poor performance same in last month I send this set for repair because it was switch off automatically. now your team is telling that there is water content inside the phone, pls check the details of...
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R
rahulgoplani
from Chennai, Tamil Nadu
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Delay open all apps and contacts

Address:Gandhinagar, Gujarat, 382006

Its been only one month I been using HTC 326g and I am facing problems in HTC phone, My phone is getting too slow that it could not open any app or contact on click. On ringing phone only shows number instead of names. I am fail to understand why such problems are there in HTC when its is so good and reputed company in cell phones. I bought HTC just because its brand value and image but it disappointed me, very bad start with HTC. I...
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V
vickymalik
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Making fake promise for services

Address:New Delhi, Delhi
Website:htc.com

They were behaving like they dnt even care about my phone. when i submitted my phone they promised to take 1 week to 10 days to repair the phone but now it about 40 days but still on every regular call they said that it will take a week to repair. what should i do plz help...
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V
vismitha shetty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint

Address:Bangalore, Karnataka, 560022

Ordered HTC desire 816g phone on flipcart and it was delivered to me on 7/5/2015.
After 2 months I noticed the lines appearing on screen.
On 12/8/2015 at 10:30 pm, I called a person from that phone. After the end of conversation, I couldn't put the pattern as the phone was not sensing the touch. I enquired few people regarding the HTC service centers in Bangalore and on 14/8/2015 I went to TVS ELECTIONS LTD #11/1, patalamma...
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P
priya sharma63
from Queula, Goa
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HTC desire 816 G

Address:Nagpur, Maharashtra, 440004
Website:www.htc.com

I went to htc customer care nagpur.first they informed that their authorised office is in traffic park at dharampeth, after reaching there i didnt found a single sigh of this office.After calling them repeatedly they informed the new location and finally when i reached office they misbehaved with me.
after showing bill and warranty period of my phone they refused to accept my phone saying its warranty has been expired and for a software...
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S
subratc
from Mumbai, Maharashtra
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Selling Faulty Phones and abnormal time for resolution

Address:Ghaziabad, Uttar Pradesh, 201014

I bought a HTC One E9+ phone on 30th August 2015 from Croma Strore Indirapuram Ghaziabad. Since purchase the phone is having issues with it display (auto rotation) function. I gave the phone back to Croma and they returned it after 3 days saying it is resolved but it was not resolved. Now I have submitted it again on 9th and till now I do not have any guidance on when will I get it back. Who has given right to the company to do the business...
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E
Essam hamza
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E9 dual sim stopped working

Address:00202

I bought my phone since one month ago htc e9 dual sim I went to beach I take many pictures with it no more then I observed that touch not working well then
My phone stopped working I went to customer service in Egypt for repair and after 21 days they said to me there is salt inside my phone from where I don't know from water vapour !!! Or what
They ask from me 2000 pounds for repair and they behave with us in agency not...
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H
Hrudaya Nandan
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Htc desire 826 sim white birch

Address:Bangalore, Karnataka

Hello I have given my mobile service center on[protected] and they have given the estimated delivery date on[protected] but I went on 23rd and they are giving the replay as your mobile is still in repair come again after few days nows its about a month but still I didn't get my mobile I have been contacting then every time but they are not responding to us and even the service center present in Bangalore is the worst I have ever seen with...
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A
aarel
from Kolkata, West Bengal
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Having problem in HTC 820 dual sim

Address:Gaya, Bihar

This HTC 820 dual sim mob i purchased in march and since then i am facing problem with camera whenever i click pic with flash it gives greenish snap which is irritating i tried all setting but couldn't solve so i reset default setting but still problem is there. Plz suggest what should i do...
+1 photos
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V
vimalsonal
from Ahmedabad, Gujarat
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Repeat Problem Occurred in Phone

Address:Mehsana, Gujarat
Website:www.htc.com

Dear Sir, I am very unhappy with my HTC Phone I bought my phone on 02-Dec-14. I gave it to HTC service center 4 to 5 times due to various problem and still my phone in HTC service center. I am very frustrated with HTC service and product. I hope you will sort out my problem as soon as possible....
+1 photos
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Address:Mumbai City, Maharashtra
Website:www.htc.com

I submitted my phone to HTC mobile service center at kurla pheonix paragon. They took 15 days to repair my phone they handed me a dead phone. I resubmitted phone to them yet they took another 15 days but this time they couldn't repair. HTC manager named Mr. Anthony promised me to get a replacement in 7 days which of course he couldn't accomplish. Toll free HTC contact number provided information some e2 error which they promised to solve...
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R
Rohit88
from Gurgaon, Haryana
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Charging a lot for liquid damage

Address:Gurgaon, Haryana
Website:www.htc.com/in

I purchased HTC desire 820 phone 6 months back. Suddenly the phone got dead.When I saw this problem the mobile was 1% with battery and was not getting charged. I am very much sure that there is no way the liquid has enter inside the mobile. The service center persons says that the phone is liquid damage and hence will be considered out of warranty. They are charging me Rs 10, 000 for repair. I purchaesd phone in Rs 21, 500. This is how they...
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V
Vignan Patil
from Vijayawada, Andhra Pradesh
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Not responding from htc service center after submitting a complaint

Address:Hyderabad, Andhra Pradesh
Website:htc.com

Careless ness of htc service center people I have called to service center 89 times and they have responded 1 time and ur details of mobile submitted to the service center are missing u can call after sometime they replied that we will try upto evening service center adress is Tvs Electronics LSY Estates 1st floor Lane Beside Chermas Ameerpet Hyderabad ph no:[protected] please take action...
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M
Manoj shyorawat
from Jaipur, Rajasthan
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Bad sarvice in moblie

Address:Jaipur, Rajasthan
Website:yes

Hi sir There was a problem in my HTC one E8 handset. the problem is in sim-slot & camera function. I visited already 3 times on your Service center in Jaipur. i told him that there was a problem in my camera & sim-slot but they didn't solve these problem & only they did format my handset & returned me all 3 times. that time my handset was in warranty period. but they didn't solve this issue. now my handset is not in warrant period. please...
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S
Shivali Choudhary
from Raipur, Chhattisgarh
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Hardware

Address:Indore, Madhya Pradesh

Hello sir I am shivali choudhary from indore india. I purchased a htc desire 826 on 6th july for rs 24200 rps. Recently i realized that the touch of my phone is not working properly. when i type any letter from right hand side left side alphabet automatically get typed . From the day i bought this phone there is a screen guard and a cover i.e. the phone is properly secured against any kind of physical damage. and it has not been fallen...
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Address:New Delhi, Delhi
Website:HTC.COM/IN

Hello sir I purchased the htc one (M8 EYE)mobile on 22 dec 2014 from New Jimmy Times Moradabad (37500rupees)IMEI NO_[protected] and it got corrupted by working on it on 20/9/2015 I had given my mobile at the Gurgoan service center(TVS ELECTRONICS LIMITED GURGOAN HARYANA) on 22/9/2015 and they had kept my phone for the servicing but next day they had called me and said that u had made software changes in ur mobile phone apart from htc...
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M
MadanCarmelite
from Coimbatore, Tamil Nadu
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HTC 826 dual sim

Address:Coimbatore, Tamil Nadu
Website:www.htc.com/in/

I brought HTC 826 dual sim mobile on 25/07/2015 within a week there was a software failure. They replaced my phone. After getting the new phone within one month there was a touch problem. I gave it to the service center. My phone was held up for more than one month. It was returned on September second week. Again on 3rd of October there is the same touch issue. I am very much dissatisfied with the product and service of HTC....
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U
Urjaram
from Anta, Rajasthan
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Service not ok

Website:Htc.com

Dear sir/madam,

I am using HTC product model 526+G, S/n is -[protected], I purchase this five month before. Mobile phone is completely under warranty.
since few day it's receiver (ear speaker) not working. So, Yesterday,[protected] I went to HTC service center opposite Raj Mandir cinema, 2nd floor, mall21, jaipur rajasthan.
Mobile and invoice given to costumer supporter by me on counter 3, problem told...
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