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HTC India Complaints & Reviews

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Last updated Apr 21, 2023
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HTC India reviews & complaints page 44

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R
rahulgupta13
from Gurgaon, Haryana
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Worst company to buy a phone

Address:Mumbai City, Maharashtra
Website:WWW.HTC.COM

I have purchased htc one e8 on 24 october 2014, as per they one of there flagship device, after purchasing within in 3 months major display issue has arisen all of sudden display has turned black when contacted to there service center at thane in mumbai response i got was so disappointing and pathetic after arguing a lot they accepted the phone in warranty and i received after 45days, again in may same display issue happened this time it...
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sujeet kesharwani
from Mumbai, Maharashtra
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Repeated MIc Problem in Mobile phone

Address:Durg, Chhattisgarh

I am using HTC Desire 816G dual sim mobile since 26th November 2014... last month in august 2015 i got troubled in MIC/ Receiver and i gave my mobile to service centre, Raipur.. after 10 days approximately they returned mobile and that was perfectly alright... Just after 10 days of receiving mobile from service centre it is showing the same problem(MIC is not working)... Kindly requesting you please solve my problem... i am facing...
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manjiri123
from Mumbai, Maharashtra
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Company has given me damaged phone

Address:Pune, Maharashtra
Website:htc.com

I bought HTC phone in Jan 2015, its not even a year in august the phone was automatically stopped working and it was showing some internal damaged problems. I had given it to repair and they had given me back in 4 5 days. It was not even a week i got the phone now there was a new problem . again the problem was with software issues or hardware i don't know. but phone stopped working completely. I have given it to repair it on 15th sept, its...
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P
Pari khan
from Bengaluru, Karnataka
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Services are very very poor

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.htc.com

I gave my phone to service center before 2 months ago but till now my phone is not repaired. it is in service center till now. what the hell is this. which type of problems takes a lot of time, , , , I am very irritating now with htc services, it is not able to trust... htc should be ban in india because they are fraud.. I loved htc, but now I hate so much htc.....
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R
Rahul Tapar
from Hapur, Uttar Pradesh
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Customer Service Center

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.htc.com/in

I gave my phone in service center in meerut.i had problem of ringtone in my phone.i took my phone after 8-9days.But after i got my phone i am suffering a new problem of phone getting restart automatically.I called your service care no. she cut my phone without solving my problem.Your service is very pathatic.I called your service care no at 8pm it never connected to u....
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A
abhi.lash
from Hyderabad, Telangana
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Regarding service center and group of online helpers

Address:Hyderabad, Andhra Pradesh
Website:www.htc.com/in/support

Worst service I have ever seen.Moreover, live chat candidates never reply at all 22-sep-2015 I have been connected to live chat for three members 1.kavita 2.yogana and others too but none of them are replying correctly regarding my request instead they made me wait for reply and left chat session to be closed Horrible service, better close website when you try to maintain same kind of nature regarding replys to the customer...
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Rishabh Dauntless Jain
from Lucknow, Uttar Pradesh
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Bad service and making or fraud

Address:Lucknow, Uttar Pradesh
Website:htc.com/contact/email.

I have purchased HTC desire 620 g phone on 22jan 2015. I was facing problem in my phone so I sibmited it on the service centre, they changed my phone mother board n they damaged my phone too. They told that g sensor is damaged. They again repaired the phone and changer the mother board again . When I called on there service no they told Mei that they have changed my charger not mother board or any thing. Afterwards they told that my phone...
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Radhakrishnan Trust
from Neyyattinkara, Kerala
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Mobile complaint

Address:Ernakulam, Kerala
Website:HTC

I Have purchased a mobile model number Desire 620G in August 2015. The same got damaged due to some crack in the screen. It has given for replacement of screen on 24/08/2015 at TVS Electronics Cochin. They have committed aproaximate delivery date of 1 week. The same is not received till date (22/09/2015)and there is no estimated date of delivery. There is only 1 phone number at the service centre which is engaged all the time. The customer...
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abhishek khulbe
from Delhi, Delhi
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Customer service, repair issue, poor service

Website:www.htc.com

I am using HTC desire 820 and I think this is the biggest mistake of my life. I have purchased this phone in last year December and after 6 months charger stopped working I submitted my charger in New Delhi service center and they have returned it after 21 days then after 8 months phone stopped working, submitted phone in same New Delhi service center and they returned it after 25 days and the phone is still not working even it has a new...
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Prabhuhadiya
from Mumbai, Maharashtra
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Mobile repair service

Address:Kutch, Gujarat
Website:Www.htc.com/in

Hello Team. I have handed over my HTC Desire 816 device to one of your collection agent Mobile Gallery in Gandhidham (Gujarat) dated on 8/9/2015. Hopefully it will be reached to you. I was facing problem in connecting my device to pc. I have contacted your customer support many times to take follow up of current status of my device but I haven't got any proper response. I have got every time response that the device is in repairing status....
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Address:Bangalore, Karnataka

I purchased htc desire 516 in Aug 2014 . Till then toucg problem occurred twice within warranty period. Last dispatched to Bangalore office through service centre panchkula. No response after so many follow ups. If not able to repair then please provide me the new set...
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P
prasadken
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty handset desire 826

Address:Surat, Gujarat
Website:www.htc.com

I had purchased HTC Desire 826 Dual Sim on 01/06/2015 at Rs 24500/- . within three months i am shocked as the touch was not working in some places especially "Back" option which is used regularly. It was big problem wheb i was outdoor with this phone and when i got struck by keep on touching for a single option. . So i went to customer service center of HTC and wanted to replace the product they just said its not possible to replace the product...
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Address:New Delhi, Delhi
Website:htc

I purchased hTC desire 526+ from Mobile store, Netaji Subhash Place, Pitam pura on 01/03/2015 at the cost of Rs. 11000/- . The phone used to get swiched off, therefore it was deposited with the Service Station MGS Caren, G56 Vardhman corporate plaza, Plot no H9, situated at Netaji Subhash Place, Delhi-110034 vide job sheet No:DEL[protected], the phone was given back on 11/08/2015 after repair .
Again the problem remained the same...
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H
Hemalatha Saptarshi
from Mumbai, Maharashtra
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No action on damaged phone after 8 days of complaint

Address:Mumbai City, Maharashtra

My cell phone was covered under insurance. It was damaged and a complaint no. AD_D_120915_2746758 was lodged on 12th September 2015. The damaged phone number was given as registered number and another phone which is in working condition was given as alternate number. It is 8 working days now. I have not received any phone call from the company. The complaint is not attended till now. I have been constantly calling up the shop in Mumbai...
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Varsha Kutariyar
from Saharsa, Bihar
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Mobile handset

Address:Gaya, Bihar

I ve purchased HTC desire 626g+ in April 15 and it started creating problem in Aug. The mob is unable to read / detect the sim. First the dealer (Aditya Vision at Gaya) showed his unwillingness to take the handset saying that you have to yourself submit it to the service centre Patna.
This is really pathetic. At the time of purchase false promises are made that easy services will be provided.
However they finally accepted it...
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Varun4048
from Ludhiana, Punjab
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One m8 eye

Address:Ludhiana, Punjab
Website:Www.htc.com

I had given my handset HTC one M8Eye for repair in Ludhiana, Punjab service center on 6/8/15. Since that, I had not got my handset back till today even not repaired. They continuously harassing me by making fake commitment.
My ticket number is 15INA[protected]....
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A
abdul56
from New Delhi, Delhi
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Very Pathetic product

Website:www.htc.com

I bought HTC desire 516 11 month ago.it worked fine in the beginning. Then the the problems started, 1-first of all i faced a battery problem. the phone got discharging within hours and got switched off even if i am not using it. I visited the service center and they held my device for a week. after a week they returned my device without resolving the issue stating that the device is ok and nothing wrong with it. 2-After few months...
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harish8959
from Gandhidham, Gujarat
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Worst service of the htc

Address:Kutch, Gujarat

I submit a htc mobile in service center bhuj (Gujarat) i am submit on 1.08.2015 already 48days completed they told after 4days your mobile is dispatch but htc service center did not give any information for my mobile so many times i send a mail to htc also they told your message is received ....
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dinesh8681
from Noida, Uttar Pradesh
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Mobile not repaired

Address:Ghaziabad, Uttar Pradesh

I have submitted my HTC E8 handset in Sai Communication, Ghaziabad on dated 18/08/15 against Call Report No. 6037 and my handset serial no. is FA494Z001924 (Mobile Purchase Date 18/12/2014) and my complaint registered against my name - Dinesh Kashyap, Cont. No. [protected]. every time when I contact with customer care, service centre they extend the time. now till date I have not received my handset....
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A
asmita.doshi
from Vasai-Virar, Maharashtra
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Mobile not yet received from service centre

Address:Mumbai City, Maharashtra

I have submitted my HTC 620g dual sim at HTC service center vasai west on 17/08/2015.My mobile is under warranty. I purchased my mobile on 8/01/2015. My display was not working properly. After a time span of one month till now I have not received my mobile phone from the service centre. After calling the service centre no properly answer is given by them.Till they are asking me to wait for 15days more. The company is just harassing customers...
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