HTC India Complaints & Reviews

My model is HTC desire x and i bought it on 22 April 2013. After 6 months i had touch screen problems and i got the whole touch screen unit replaced in warranty and it was working fine for another 3 months. Again the problems started and they were minor problems as double touch or it will be unresponsive for lighter touches. But now the touch screen is not at all responding most of the time. Now my warranty period got over and when i ask...

I bought an htc desire 616 two months before. but within this period my phone got a compaint in main camera and audio jack.So i gave it at htc service center at Cochin, Kerala for its repair. They said that its board must be changed and it should arrive from chennai. till now i didnt get my phone back. whenever i call them, they tell me that parts are still pending and not arrived yet.please make a solution for me......

Never purchase HTC mobiles. If it got in repair even within warranty, you will be without mobile for 1 month. Then you imagine as well if out of 1 year warranty means even 2_3 days more, then you can purchase a new mobile as service/repair cost can even go to 50% of your mobile cost. Service and response is also totally pathetic. You have to first get connected and wait for at least 15-30 minutes )before getting somebody on tollfree numbers...

The screen of my HTC desire 816 having IMEI No [protected] hand set was broken. When showed it to HTC service centre at Hyderabad, they said it is not covered under warranty so I have to pay Rs 5000/- towards its screen replacement. Under duress I have to agree for replacement on payment basis. I gave my hand set for repair on 29.09.2014 under No 14 INA[protected]. Almost one month has passed, but my mobile hand set has not been repaired...

I had bought a HTC Desire 816 a month back. The product is faulty and has various issues such as blur image, defective camera, Sim 1 network issues, Data connection failure, 3G connectivity issues etc, etc etc. I am unable to use the product as there are frequent breakdown in the operating system. I want a replacement in place of this faulty product or equivalent compensation at the earliest. Regard's Vicky Choudhary [protected]...

Dear Sir, I am a resident of kollam, kerala. I had purchased an HTC Desire 616 smart phone on july 21, 2014. It is yet in warranty period. Since last month it started troubleshooting with headphone jack. I had submitted my cell on September 26 at the service center and was assured of repairs to be done within 14 days with htc ticket no:14INA[protected] . Despite calling many times to customer care centers, I was given same excuses...

i have htc desire 700 newly bought around 2-3 months old there was sum sound n sim slot problem so i submitted it to the service centre in delhi at kamla nagar they told me the issue will be solved in 10 day n itz been around a month i have not recived my phone yet n d issue is said to be still in process i have been complanin about it to the customer care every day but dey ask fr more time..n still the phone is nt repaired nor do they...

I bought a htc desire 816 g on 14th oct 2014 and next day my wife asked me that why your number is not connecting is it off i looked at the phone and it was on and network is also full but no one cant connect to me due to some network problem in the device as i turned it off and on again it worked properly hardly for 5 hours and after that i tried to call someone but it i cant connect to him as screen showing dialling but turned to end call...

Hi, I am Jay. I am an Htc device loyal customer used different Htc deice, recently I purchase a brand new Htc desire 816 (dual sim) purchased for Rs29990/- used for one month, later the display was broken however I accept it was a physical damage done by me. I had given for the service center for the replacement of cracked screen on 29/09/2014 (Ticket Number: 14INA[protected] they charged me Rs 562/-(handling and shipping) in advance even...

I had purchased HTC Desire U on 23/6/12 from Metropolitan Mall, MG Road Gurgaon. It was a birthday gift for my mom, who stays in Chandigarh. At the time of purchase I also opted for an extended warranty on the phone which is valid till 22/6/15. After just One month of purchase, we started encountering problem in the screen of the phone. There was lots of flickering on the unlocking the phone. Thereafter we took the phone to authorize HTC...

MY HTC 816 has got scratches on my primary camera glass ...because of normal glass used in it ...its issue of all user ...not alone mine .Its actually company fault ...all user are facing problem ...thats why company launched htc 816g with gorilla glass 3 ...plz don't buy htc 816...

I BOUGHT A MOBILE HANDSET HTC DESIRE 310 FROM JASMIN AT VADODARA IN THE MONTH OF JUNE, 2014. ONLY AFTER THREE MONTHS OF PURCHASE, SCREEN OF THE HANDSET STARTED TROUBLING. WHOLE DISPLAY SCREEN BECAME WHITE. I WENT TO SERVICE CENTER NAMELY TVS ELECTRONICS LTD. 101 SAKET COMPLEX, AKOTA VADODARA ON 08/10/2014. THEY TOOK MY PHONE AND TOLD ME TO COLLECT IT ON 18/10/2014. I CONTACTED THE CENTER ON 18/10/2014 AND THEY REPLIED IT WILL TAKE 10 MORE...

Sir, this is to inform you that I bought HTC 816 Desire cell phone on June 4, 2014. It’s only four months from the date of purchase the cell phone is not working properly, (IMEI NO[protected] it has been repaired once and now again. For about 4 times I have given mobile in service, but still the problem of incoming calls and outgoing calls is the same .The company says, I have to give the phone for repair. I have requested for the refund...

Dear Sir, I Bought HTC Desire 616 last month only now there is problem in Head phone & Ear phone Female Jack part, when I submitted(11-Oct-2014) phone to Service center they are ask for 1 Week time to repair when I called them after that for my phone now they are asking for more 10 days as part will deliver from Taiwan (china) to Chennai then in Mumbai. I am not able to digest the excuses that in pan India they don’t have parts...

I am using HTC Desire 601, i was getting the hanging and heating issue with my device. I have submitted it to HTC service Centre Gurgaon, Haryana (Universal Telecom & Traders) on 6th of September 2014, Job Id is 14INA[protected]. On 2nd of October i got the quotation from HTC that your device is physically damaged and screen is broken. I have rejected the quote and called service centre, They asked me to send the receipt. I have send this...

Sir, this is to inform you that I bought HTC 616 Desier cellphone on July 17, 2014. It’s only three months from the date of purchase the cellphone is not working properly, it has been repaired once and now again, the company says, I have to give the phone for repair. I have requested for the refund as I am not satisfied with their product and it causes me lot of inconvenience to go to service center every month and give them phone for...

My 2-month-old HTC desire got dead all of a sudden. Gave it to the local HTC service center on 09/26/2014. Till date they are telling no material is present. I am unsure if they are delivering low quality products and without a material why is HTC giving warranty or running a service center. Through the forum I am unsure when I will receive my handset as there are some who have given their handset for nearly 2 months. Really, in common the...

Dear Sir, I had sent my phone for repair on 25th September, 2014. Details received from Service Centre :- Ticket No.- 14INA[protected] EMI No.- [protected] Serial No.- WT46LY304986 Job sheet No.-281 Service Provider Name:- V care Mobitron ( Vile Parle West ) The mail is in regards to the complaint that its been more than 20 days and I haven't still received my phone from the service centre. When contacted to the service centre...

I have submitted my mobile set(HTC DESIRE 500) on 25-SEPT-2014 at HTC AUTHORISED SERVICE CENTER KAMLA NAGAR.They give me expected date to receive set of 27-SEPT-2014 but they are not supposed to deliver till now or in some upcoming days.I have talked to customer care but they didn't give me the satisfactory answer regarding this. so please tell me what should i do to overcome this problems....

Hi Support Team, Worst decision in my life to buy HTC Desire 816 before 4 months, Already more than 5 friends was not recommended me. This fone looking stylish and smart so buy this phone and it was a worst decision in my life. Before buy i trust HTC brand value and service centre. Why anyone buy branded product ???? bcz branded product atleast proving best warranty/service and best quality. I am staying in Noida and here more than...