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HTC India Complaints & Reviews

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Last updated Apr 21, 2023
Complaints 2269
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HTC India reviews & complaints page 83

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N
nirmaljain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HIGH CHARGES FOR REPAIR HTC DESIRE SV

Address:New Delhi, Delhi

COSTLY MOBILE MOTHERBOARD NOT WORKING WITHIN 18MONTHS OF BUYING MODEL MAGN#DS-C9 IMEI [protected] SUBMITTED AT ATHORISED CENTER TVS ELECTRONICS LTD. 33A BUNGLOW ROAD, KAMLA NAGAR NEW DELHI 7 ON 18NOV2014 ESTIMATE QUOTED RS.7000/- ADVISED TOTAL TO PAY 7170/- AND SAME OBJECTED SO GIVEN 20PCT DISCOUNT. EVEN AT THIS HIGH COST OF REPAIR/REPLACEMENT OF MOTHER BOARD IS NOT WORTH IN PRESENT SITUATION WHEN LATEST MOBILES ARE AVAILABLE...
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Address:Chennai, Tamil Nadu

When I brought my mobile it works fine, then they gave a software update after updating my phone stop booting stuck at white screen . I have warranty which is about to expire in 10 months . I gave the mobile to Chennai htc service center they said have to change motherboard so i gave it to them. it about to end 1 month still they didnt return my mobile . saying its in prograss .. pls i want my money back i hate htc.....
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A
anupam12345
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone getting Off again and again

Address:Lucknow, Uttar Pradesh

Dear Sir/Madam I have purchased HTC 600C on 10.5.2014 after 2 months it started getting off and restart in next 10-15 mints after many tries and this happens 3-4 times daily in a day. As already this handset has been showed to Company Service centre and they given back same after 1 month with new motherboard. Since i have purchased HTC 1st time in my life and having very bad experience please help to getting out from this problem. Rgds Anupam...
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H
hansh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for not receiving my repaired accessories

Address:New Delhi, Delhi

Dear Sir, I have deposited the accessories of my HTC Desire 310 Dual Sim handset i.e. Battery and Handfree for repair because they were not working properly on 02/12/2014 at 01:58:29 PM having Ticket No: 14INA[protected], Job No: DEL[protected], S/N: cc43dwp01831, Part No: 99HAAD020-00 under Warranty at your HTC store in Harikrishan Gallery & Services, Ug 26 Suneja Tower-2, District Centre, Janak Puri, New Delhi-110 058 (Contact No....
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V
veerendra chauhan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligency of service complaint against ticket no. 14/NA450007944

Address:Indore, Madhya Pradesh

Dear sir, On 05.11.2014 vide ticket No. 14/NA[protected], one complaint has been register for LCD broken, and it is assured by your Indore Service Centre (MZ, 77/80, Yeshwant Plaza, Near Railway Station, South Tukoganj, Indore Madhya Pradesh 452001) that we will provide you all intimation and estimate. But till date neither any response has been received nor entertaining my phone (whenever contact). Hence you are requested that confirm...
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A
ankit_help
from Noida, Uttar Pradesh
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Regarding Phone services

Address:Ghaziabad, Uttar Pradesh

I have submitted my phone on 27 Oct 2014, AS my phone touch was broken. I din't receive my phone yet they always make fake commitment with me, like I will get back to you in 24 hrs or 48 hrs, but no response yet just because of this I had may loss. please hep Ankit mishra [protected]...
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Address:Thane, Maharashtra

Hi, One of the worst customer service experience. After speaking to multiple customer support representative, I am convinced HTC trains its customer service employees on how to harass a customer. I had a SIM slot (Slot 1) problem in my HTC desire 816 dual sim, my phone was in warranty period (DOP 1 Oct 2014) so i have given it to service centre for repairing, on 13th November, and they promised me to return my mobile in 15 days, but...
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A
arpit3638
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective unit in replacement

Address:Vadodara, Gujarat

Hello hemang i,
Arpit patel i bought htc desire 816 grey on 2-jun-2014 worth rs 23050.
I had my first problem on 14/10/2014 (Job no rinqns[protected])
Regarding repair recommendation replace of speaker, then again i had
The same issue again on 29/10/2014 (Job no rinqns[protected])
Regarding repair recommendation replace of speaker, then due to same
Issue on 11/10/2014 (Job no rinqns[protected])...
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V
VINAY DABRIWAL
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper feedback

Address:Howrah, West Bengal

As per the the above mentioned job no I write to inform you that, i had submitted my mobile on 07/11/2014 at TVS Electronics Ltd, E-Mall, 6 Chittaranjan Avenue, kolkata - 700 072 for repairing which is in warranty as i had purchased my cell phone on 23/08/2014 from mobiliti world. But form your service centre side no one is giving us the proper feedback neither they are repairing my phone.

These is the way how HTC deals with...
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L
lovemyass45
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to all the people

I am a HTC customer from malaysia, I would like to share my experience with the other branches around the world. 1 I have been threatened 2 scammed 3 insulted 4 bullied 5 broke 6 humiliated 7 almost failed in my final year in engineering 8 not listened to 9 lied to and much more all these things are true when I gave my mobile for repair for mic was broken they said they fixed it and when I received the device cover was broken...
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S
suvadeepmohanty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding replacement of the newly purchased Damaged Mobile phone

Address:Bangalore, Karnataka

Hello Team, This regarding a HTC mobile phone purchased on 01/12/2014. The first day it worked perfectly fine but the next day when I went to charge the phone, the touch screen cracked from inside. When I rushed to the Vendor, they asked me to go to the Service Center. On reaching the HTC Service Center which is located near the BDA Complex Indiranagar, they said it's a physical damage and did not even register my Complaint. They asked...
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M
mitesh j
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

given for repair but still waiting to recieve back as parts are not available

Address:Mumbai City, Maharashtra

Sir One of the worst customer service experience. After speaking to multiple customer support representative and escalation team, I am convinced HTC trains its customer service employees on how to harass a customer. My HTC DESIRE 700 has been in the service centre since 25 NOVEMBER 2014 and I keep getting told that the problem will be addressed soon. I must have spoken to them several times since submission of hand set at tvse service centre...
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S
shubham pandey 5774
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile given for repair,but they are not returning my mobile

Address:Gautam Buddh Nagar, Uttar Pradesh

i had a earpiece problem in my htc desire 616 dual sim, my phone was in warranty period so i have given it to service centre for repairing, on 4th november, and they promised me to return my mobile in 15 days, but as day passed they are shifting return date, when i called service center they are giving me reply that they hav no part, so they are waiting for parts to come, they always gives execuse, its already taken 1 month, and still i do...
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S
SandeepKang
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HTC has worst after sales service, waitiing for device since 1 month.

Address:Chandigarh, Chandigarh

I have a HTC Desire 500 handset with IMEI number [protected]. The yellow patches were coming on my screen and I handed it over to TVS Electronics Ltd, Sec 47-C, Chandigarh for repair on 7-Nov-2014. The service record number allotted to me was QFS[protected]. The mobile number mentioned in my complaint was [protected]. When I went back to collect my phone on 15-Nov-2014 they handed it over to me, but the display was not coming. Service...
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Poorva Pendharkar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service

Address:Hyderabad, Andhra Pradesh

The service centre you have in Ameerpet, Hyderabad is worst.Even government offices works better.I had some some software issues and it was promised that I will get my phone back in a day and it has been more than 5 days yet i have not got my phone back. There is no way to contact them.All the numbers they give are wrong and even if somehow we get correct number and call them, number is not reachable, busy or unanswered..I have called them...
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K
K Jayaprakash Jp
from Chennai, Tamil Nadu
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complians

Address:Chennai, Tamil Nadu

Respected Sir This is Jayaprakash.K from Chennai, I have given my HTC cell to your authorised dealer TVS Electronics Ltd, On 23.9.2014 bill number Q2S[protected], till now no response from this dealer, last time when i called them they said it is an Liquid damage which is not possible from my side and this cell i have bought it in the month of July 31st, 2014, Kindly let me know what should i have to do or i need to make...
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M
msagb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Desire 816 unrepaired from more than 2 months

Address:Bangalore, Karnataka

I had issue with my HTC desire 816 power button and some visible vertical lines on the display, there is no damage to the outside body not even single scratch. When i submitted my phone to TVSE Bangalore on Sep 30 they told lcd display is broken and it will cost 6000. I argued with the them that my phone is in warranty and then i agreed ok I will pay the money but I want my mobile repaired, they promised for 10 days. Today is Dec 4 2014...
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A
adityadinesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service center

dear sir, few month ago i have bought htc desaire 816 d816n, IMEI NO. [protected], S.R.CKQ[protected], VR[protected], now i have a problem with ring tone message tone, camera zooming.here full volume by setting, but i can't heart if some one call me., sum time automatically volume is high when i reduce the volume. at one day need to several time switch on/off for solve this problem. Four time, when i was go to htc service center your...
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Karthikeyan RR
from Coimbatore, Tamil Nadu
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Mobile display gone in 45 days

Address:Coimbatore, Tamil Nadu

I bought HTC one M8 03rd Oct 2014 for 43, 000/- it was good for some time, last month from 10th Nov 2014 it started showing display problems. i have given it to HTC service center now. I am really saddened by this incident i never thought this phone would give some problems, feeling disappointed buying this phone. service center guys told me phone will get it repaired by 2weeks of time but i still have not recieved any conformation msg...
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M
manoj_v13
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HTC 816 - Not giving warreny on internal damage/ holding for repair for 2 months

Address:Gautam Buddh Nagar, Uttar Pradesh

I have 2 issue with HTC services. I purchased HTC desire 816 on July 2014. On the 9th Nov I saw the display not working on my phone without any fall or hit on handset. There was not a single scratch on phone or on the glass. I went to collection center (Satyam Communication, J-34, Sector-18, Noida) and they said that the display is damaged internally due to fall and will not be covered in any warrenty. I argued lot for this but...
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