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HTC India Complaints & Reviews

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Last updated Apr 21, 2023
Complaints 2269
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396
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HTC India reviews & complaints page 92

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A
Agarwal Divya
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Not satisfied with the service

Address:Jaipur, Rajasthan

Sir,
I purchased my htc desire C on 11 nov 2012 and only one and a half year had passed but my cell creates many problems. In past nine months my mobile has gone for repairing two to three times but never any time all bugs are fixed. Every time new problems are arises which is due to the lack of service support which decreases the brand of HTC. I purchased my cell of Rs. 11200 and after that in the short time period only repairing...
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P
patramit
from Delhi, Delhi
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HTC - Poor service

Address:Khordha, Odisha

I have a HTC handset since the past 06 months.The phone has been giving Quite a lot of problems, it has gone to the HTC service centre 4 times For the same problem and they have somehow not been able to repair it.Since the phone is still in the guarantee period and has caused me a Lot of loss of money, time and energy as the service centre.it is not easy for me to go there after every 10 days My mobile is restarting automatic, overheat...
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sanjay ramesh pillai
from Palackattumala, Kerala
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Display problem

Address:Ernakulam, Kerala

I bought an HTC Desire 816 2 months back...It was working fine...Since it had no gorilla glass, i had put a cover for protection. Yesterday, when i took my phone to check messages, it looked weird. The display was having horizontal lines, was flickering and the top left part was black with multicolor lines. It is just a 2 month old device and how did this happen. Till date, my phone never fell down or suffered any kind of water damage. Then...
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F
foam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

earphone faulty

Address:Panipat, Haryana

ticket no: 14ina[protected], job no: del[protected] synptom :accessory malfuction:earphone faulty. Respected sir/mam, I summited my earphone on 02august2014 on location gaurav communication, Nhbc road, opp mittan sweets, near saiba chowk, sec 11, 12, panipat-132103, haryana. I do not receive my earphone till date 18 august 2014, It is sorry to say htc service is poor and i call customer care also they also not responding, Even service...
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D
depu_29
from Mumbai, Maharashtra
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Camera not working

Address:Chandigarh, Chandigarh

I had buy HTC TOUCH DESRIRE 516 GREY [protected] on dated 28.06.14 from Anmol watch & electronic p ltd. sco no1012-13 sector 22- B chd, but within a month Camera not working, i had submitted the phone to htc care centre Vognesh services SCO 189-190 sector 34 A chd on dated 30.07.14 but till date not got any positive response....
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H
hemant.pruthi93
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer support and service

Address:New Delhi, Delhi

On 26th of july 2014 i submitted my htc desire xds phone on Htc service centre, netaji subhash place due to some issues like touch screen not workinG properlY and power key hard working. Its the 20th Day today and till now i have not recieved any update regarding my device. I have called customer care 5 times from that day but everytime they give same answer that They do not have any update on my device. ON the day of my submission at...
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A
amank57
from Ludhiana, Punjab
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Handset not replaced even after two months

Address:Chandigarh, Punjab

I have purchased HTC ONE M8 on[protected]. On[protected] i have submited the handset to service centre in chandigarh Vignesh Services SCO 189-190, Sector 34, Chandigarh due to front Camera Problem. Inspite of repeated
follow ups replaced hand set has not been delivered to me. Everyy time it is informed that htc is in the process of replacing the handset.


i am amazed that company like htc cannot replace one handset...
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Address:Mumbai City, Maharashtra

I bought HTC Desire X in May-2014. After one month o[censored]sage there were problems like voice during call, SIM card not detecting, over heating, Mobile hang. And after that my mobile was dead. I gave my mobile to the service center team for the repair. They gave me my mobile back after 5 days only. Thats great for me. They told that they replaced mother board. Actually mother board not replaced in that. Call center person told that there was...
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S
Samta Kshitij Thapa
from Delhi, Delhi
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Extremely slow and inoperable touch screen!!!!!

Address:New Delhi, Delhi

I bought HTC 516 a month ago and it is just not working properly.

The back button doesn't work and I have to press it atleast 10 times to go to the previous tab!! MY phone is brand new yet extremely slow and difficult to operate.

I have spent a lot of money for this so called "SMARTPHONE" and it has been a waste of my money!!

Request you to kindly change my phone or fix the problem,...
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H
himanshusinh2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding HTC ONE Handset problem---Job sheet No:BDQ003-0003544

Address:Vadodara, Gujarat

HTC Customer Services MTS India Ground Floor Unit-4 BPTP Park Center NH-8, Sector-13 Gurgaon-Haryana-122001 Respected sir/mam, Subject: National Consumer complaints for JOB sheet number: BDQ[protected]. In relation to above complaint, I am customer of HTC INDIA. I am happy with htc brand mobiles. Moreover, I am glad to share htc is good brand in gadgets segment. As I am using htc brand since 6 yrs....
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P
pookapoor
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mother board, HTC ONE 801e

Address:New Delhi, Delhi

This is in regard to the mobile bought on june 2, 2013. the mobile was lying at home suddenly stopped work. it was shown to the customer care department at ansal plaza mall (delhi). they confirmed the damage of the mother board. PLEASE EXPLAIN ME HOW IT GOT DAMAGED WITHOUT ANY PHISICAL DAMAGE?? THE CUSTOMER CARE FAILED TO ASNSWER THAT. RATHER SHOWING A BILL OF RS. 17000. PLS EXPLAIN IS THAT QUALITIY SERVICE PROVIDED BY YOUR COMPANY?? THIS...
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R
rajeev4825
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost HTC One V @ Service Centre Ameerpet, Hyderabad

Address:Hyderabad, Andhra Pradesh

Dear Team, I have had a really bad experience with HTC Service centre in Ameerpet. On July 18th i had given my HTC One V (IMEI: [protected]) for service. It has a battery problem and they told me it will take just 3-4 days to find out the issue and if the battery needs to be replaced it will cost 1500/-. But for few days i was not there in the city and i could not go and enquire about it. I tried to call them a lot of times...
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Shahbaz Mamdani
from Bengaluru, Karnataka
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Repairs not done!

Address:Bangalore, Karnataka

I recently got a HTC Desire 816 (Grey colour), My screen cracked as my phone fell off from barely 1 ft! I gave my phone for repairs at the HTC service centre last monday! They assured me that I would get it by wednesday (According to the expected date mentioned on the bill) as they have to order the replacement screen from Taiwan! I called them about 4 times to ask about the status on this and now I get that they still don't have it and that...
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K
kranthikumar9704
from Hyderabad, Telangana
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HTC Waste service and they are not giving proper response

Address:Hyderabad, Andhra Pradesh

Hi I bought HTC desre X six months ago.I got mic problem and i gave it HTC authorised service center in ameerpet near image hospital hyderabad. At that time they told me 7 days time to repair it. But after seven days dey told me may be it will take more than 1 month to repair because in india no stock available and people not responding when we called. my suggestion is don't buy htc mobile because we dont have proper service in india....
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P
Prashant7788
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding delay in repair

Address:Dehradun, Uttarakhand

Sir i have purchased an htc handset model desire 816, imei - [protected] on 6 of july 2014, but the handset was having problem regarding heating, hanging, finally handset was dead on 23 rd as i was in delhi at that time i wasnt able to provide bill there on 24th, when i returned to dehradun i have submitted my handset in krishna communication, job sheet no 432 they told me it will take time around 10 days for repairing it, i agreed . On...
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S
sahni_ankush
from Darwha, Maharashtra
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HTC cheating on with their customers in name of warranty repair

Address:Nagpur, Maharashtra

Dear Sir/Madam, I had purchased my HTC Moile Desire 600 on 24th July 2013. But since last one month Iam facing problem with my mobile it is completely dead my Complain no- 14INA[protected] after getting it repaired from the HTC service center under warranty i received my mobile back after a weeks time. On receiving the same mobile used to get charged sometime & sometime it would not & even it used to get autocharged i.e. no charger...
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K
kuleep
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not received Ticket no-141NA300002354

Dear Team, I have submitted my HTC Desire X Ds for repairing at Shri Balal ji communication, Shop No 111, Parijat Complex, First Floor, Hisar. This is authorize customer care service center of HTC. I have received a message on my regiestred Mobile no that your mobie set has been repaired and despatched on 29/07/2013 at Hisar on customer care center. Today i went to distributor to collect my Ph but he replied that this set is misplaced...
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Address:Mumbai City, Maharashtra

Hello Sir, I had given my HTC ONE(M7) on 1st July, as my touch screen (center horizontal strip) had stop responding. Then later when I called for status of the repair, they informed me it wont be covered in the warranty and quoted me Rs.27, 000/- for repairs. Anyways, I denied for the quotation for repair and asked them to return my device. On 15th July 2014. I collected my device from HTC Service Centre. Later on using I found...
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Rannash Singla
from Udaipur, Rajasthan
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htc fraud me by giving defective piece

Address:Gautam Buddh Nagar, Uttar Pradesh

i have bought this phone on around in january and just in 6 months i have faced problems 4 times . 1st time i got a problem in a charger which dey replaced 2nd and 3rd time i got problem in handsfree which they again replaced but now 4th time i got problem in my mobile itself, its not detecting any headphones in it. i submitted my phone on 19th july, they told me give it back in 5--6 days but still i have not got it. On 25th july i called...
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Deep Prajapati
from Mumbai, Maharashtra
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not received my phone since 1 month

Htc one mini imei [protected] Job nos BOM[protected] Submission date 28/06/14 I have received my phone in damaged conditions. It was sent back to service centre for rerepair purpose. I have not received my phone yet. Also the executive are not able to say the receiving date. I'm really fed up of the service. My business is really suffering a lot due to your improper service provided. As my business was suffering I was forced...
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