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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in

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Updated: Mar 19, 2025

Complaints 920

Resolved

106

Unresolved

814

So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]

Recently resolved complaints

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Overflowing drainage water on road

Drainage blocked in whole area

overflow of drainage on roads, blockage of mainlane.

Drainage overflowing

Most useful reviews

NAME CHANGE IN THE WATER BILL_CAN-052122934_application dt:02-may-2013

Updation of Mobile Number

Heavy fees for road cutting permission

Mistake in change of category from domestic to commercial

complaint for drainage overflow

drainage complaint

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 40

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Address: Hyderabad, Andhra Pradesh

Dear Respected Sir / Madam, We are the Tenant of This House No:[protected]/71/7/20, Plot No:20, Old Malakpet Wahed Nagar, and as per Our Owner, there is no water bill for this house, also the water pressure is very very slow, my Request Kindly Check if This connection. 1.Registad 2.Its Legal 3.What is the Due bill. thanks & Regards....

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Address: Hyderabad, Andhra Pradesh

DEAR SIR, WE ARE RESIDENT AT D.NO. 18-27, SVS ARUNA RESIDENCY, ROAD NO.3, KAMALANAGAR CHAITANYAPURI, DILSUKNAGAR-500060. AND CAN NO.[protected]. PAST TWO MONTHS WE ARE SUFFIRING WATER PROBLEM WATER FLOW IS VERY VERY LOW PRESSURE, NO SUFFICIENT WATER IN OUR APRTMENT. HENCE I REQUEST YOU TO KINDLY TAKE ACTION IN THIS MATTER IMMEDIATELY. WE ARE PAYING MONTHY BILLS REGULARLY. EVEN THOU WE ARE NOT GETTING WATER PROPERLY. TAKE IMMEDIATELY...

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Address: Hyderabad, Andhra Pradesh

On scheduled date ie on 08.12.2014 very less quantity of water was supplied. On the other schedule day ie on 10.12.2014 no water supply. Please help us.Inspite repeated requests there is no improvement. P Ashok Kumar H.No.1-4-422/1A, Satyanagar, Hyderabad-500035, Telangana State...

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Address: Hyderabad, Andhra Pradesh

Dear sir This is regarding broken on manhole cover, on Friday i.e 5-12-14, the cover was broken, and on Saturday register a complain Token No-5812, But on 7-12-14 the cover was broken, i got a message that Token No-5812 was solved, since small children's are playing on road ....

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Address: Hyderabad, Andhra Pradesh

Sir, I, Dr. K. Yashodhara, owner of 10-3-761/19/1, Anuradha nilayam, Vijayanagar colony, Hyderabad-57, have been facing problems with our neighbor's sewage system. Our neighbor's( Owner: Mrs. Swaroopa, 10-3-761/18/1, VNC Residency, Vijayanagr colony, Hyderabad-57) sewage has been blocked due to clogged drains and their sewage water is flowing into our home. A total of nine families live in their building and because of this issue, all their...

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Address: Hyderabad, Andhra Pradesh

Dear Sir/ Madam We have a frequent problem of drainage overflow into our apartments, when ever the main drainage connected is blocked. Our drinking water is located at the entrance & gets contaminated in view of overflow, causing lot of inconvenience as our apartment have children who are prone to diseases. We have been living in this flat since 22 years . Earlier it was no so frequent. This overflow has increased in the recent times...

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I Bikshapati Pabbati resident of Door No. 6-1-132/132-A, Skandagiri, Padma Rao Nagar, Secunderabad am in receipt o[censored]ser charges bill of August month generated on[protected] only. Thereafter inspite of repeated oral reminders both at our place when your person visited for recording reading & my visit to your local office is not yielding any desired results. Being a sincere responsible citizen, i felt to bring it to your notice to do the...

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Address: Hyderabad, Andhra Pradesh

We the colony members of Jawahar Nagar, Moulaali, Hyderabad falling under Division 13 of HMWW&SB submit that due a recent change in supply source to our colony, a part of the colony is able to get water once in 2 days whereas the other part in which we live in are getting once in 5 days. When we are all having legitimate water connections and are paying our bills equally, why should there be parity in the frequency in which the water...

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Sir, I, N Bheemappa, residing at plot no 96 Manikya nagar, Chintal, Qutubullapur Circle, G.H.M.C and can no[protected]. I am paid water bills with in due time regularly, but I am not getting water suffuciently, this problems staarted from September 2014 onwards. So I request you kindly solve the problems as early as possible. regards....

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Address: Hyderabad, Andhra Pradesh

Dear Sir, We need your immediate attention as our colony is in pathetic state of DRAINAGE WATER OVERFLOW AND MANHOLES BROKEN. NOW THE NEW CC ROAD IS GETTING LAID, WE HAVE STOPPED THEM, UNTILL THE DRAINAGE WORK IS COMPLETED. PL SUPPORT...

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Address: Hyderabad, Andhra Pradesh

Very Good morning sir/Mam, i m belong from hyderabad and i need help from you from long time we are facing this problem from this water pipe line which has been damaged in between the road where the dogs do the toilet and even no one is their to take a care but few week back my daughter suffering from heavy fever and doctor told that the water problem because we are not getting clean water please so closed the water lekage problem which...

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Address: Hyderabad, Andhra Pradesh

Respected Sir, I am a resident of Plot No.179, Tulasi Nagar, Borabanda, Hyderabad (moti Nagar division GHMC limits) inform you that we have been not received the drinking water (i.e., manjeera water) through pipe lines since last (04) days due to which we are facing a lot of problems. Kindly resolve the problem sir....

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Address: Hyderabad, Andhra Pradesh

The Manager, Hmwssb, khairthabad, Hyderabad. Dear sir, I V.Nagabhushanam residing at H.No.21-535/1/2 Krushi Colony, Siridi sai baba Nagar Hyderabad. Our water connection Can No[protected] bill paid amount with in due date every month, but we are not getting water one in a week or 5 days. This problem was from last 3 months onwards.Hence i request you kindly do the solve the difficulties. thanking you, yours faithfully V Nagabhushnam...

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Address: Hyderabad, Andhra Pradesh

dear sir my can no is[protected] iam a resident of 8-7-188/1/1 samatha nagar old bowenpally secunderabad we are not getting water supply from past one week though we are regularly paying water bills on time whenever we get supply also there will be no force and hardly we get it only for ten to fifteen minutes where as the adjacent colonies get a very good water supply whenever we com plain to the concerned office they say that there is some...

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Address: Hyderabad, Andhra Pradesh

Dear Sir, I am a resident of chudi bazar, ho no14-6-68, balkishan lal temple.hyderabad, Telangana 1) what is the time for supply of water, we are getting your service at 1 am in night what and who know what your timings are this a regular problem we and our area people are suffering 2) what are the test performed on water before you supply, some time it stinks, some time colour changes, even we found lot of incest, when we take...

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Address: Hyderabad, Andhra Pradesh

I am a resident of Plot No.260 of Jawaharnagar, Moulaali, Hyderabad which falls under Division 13 of HMWSSB. My CAN NO. is[protected]. The entire colony that I live in used to get water once in a week. Recently it is reliably learnt that the supply to my colony is connected from the main storage tank, Moulaali. But from then, only a part of the colony is getting water once in 2 days whereas the other part where I live in are getting water...

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Address: Hyderabad, Andhra Pradesh

Sir; I Bheemappa residing at plot no 96 Manikya nagar Chintal Hyderabad can no[protected] from 1 st October 2014 on wards water flow is very low pressure no sufficient water in my house i am facing alot of problems .Hence i request you to kindly take action in this matter immediately Bheemappa...

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Dear Sir my name is B Shiva kumar my new connection file no is 2013/7/1616 gb contractor was geven me a new connection but not given me can no how to i will pay with out can no so i requst u to please genarate can no so pls take action sir Thanks Regards Shivakumar [protected]...

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Address: Hyderabad, Andhra Pradesh

On 05-Nov-2014 i Have Complaint To HMWSB Reagrding Water Leakage They Given Me A Token No:4196 & Said It Will Be Solve Within 2 Days..After 5 Days I Call HMWSB Dept Phone No:155313 Then They Said Me That This Complain is Solved But I Tell Him To Reopen This Complaint B'coz It was Not Solved. I Call Them 3-Times on 11-Nov, 17-Nov, 24-Nov They Are Telling Me That This Complain Is Solved.But Till Now It Was Not Solved... Is The HMWSB...

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Address: Hyderabad, Andhra Pradesh

Dear Sir, We have been reporting for the non receipt of bills for the water being supplied for the above cited CAN No. However, we have not received any bills till date from Oct 2013. Please do kindly do the needful to generate the bills. Thanks, Jaya Kumar...

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