Claimed

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in

1

Updated: Mar 19, 2025

Complaints 920

Resolved

106

Unresolved

814

So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]

Having problems with Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]?

File a complaint and get it resolved by Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Municipal Corporation

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB]

Recently resolved complaints

View all complaints

Overflowing drainage water on road

Drainage blocked in whole area

overflow of drainage on roads, blockage of mainlane.

Drainage overflowing

Most useful reviews

NAME CHANGE IN THE WATER BILL_CAN-052122934_application dt:02-may-2013

Updation of Mobile Number

Heavy fees for road cutting permission

Mistake in change of category from domestic to commercial

complaint for drainage overflow

drainage complaint

Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 42

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Hyderabad, Andhra Pradesh

Plot no1, Asif Nagar, APHUDA.Residental colony, Hyderabad was alloted on my name G.S.SUSHEEL KUMAR and got registered at SRO attapur, Golconda Mandal, Hyderabad vide Sy no 11/2, 17/1/B, 17/1/D, 17/2/A, Block no D, ward no 25, of ASIF NAGAR VILLAGE, GOLCONDA MANDAL, HYDERABAD.Some person got registered on fake names the matter is under investigation at SRO, Golconda, DISTRICT REGISTER, ERRAGADA, HYDERABAD. I REQUEST not to provide any water...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

We don't get water properly.line men is not giving water properly he is asking money to give water.Already we take take issue to the manager, he is not responding and also he supported line men. And also manager said to me that give money to water.If you give money to line men he will give you water properly.What shall we do Sir.We all are decided to pay every month bill to Line men is it ok for sir...Please respond immediately for this issue...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

Dear Sir, i submit that in some areas water meters are not working and some meters are working properly.those having proper meters are getting excess water bills.who don't have the meters/struck ed are getting less water bills
How the operators generating water bills when the meter is not working?
it seems blindly they generating bills for struck ed/not working meters.
This is not correct those meters are promptly...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

We are not receiving water since many months, when we raise complaint token no.6411, 1940, 6158 etc, after several request in reply manager asked to change the connection line, but private plumber asking huge amount for the same. Please do the needful....

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

Respected Sir, My name is Mr Chirsopher AIR, My Cell No is [protected]. My complaint is------- Every month one message will from you that in name of Mr Mohd. Ahmed and your balance is Rs...So and So... Please verify the number, because I am residing in Bangalore. HMWSSB is not related to me and we are comes under BWSSB, If my number goes to CIBIL it will be problem to me. So please verify the Mobile Number Thanks & Regards Christopher...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

sir, CAN No.[protected] Name: A. Jayaprabha, Address: 4-220/33, Sainik Enclave, Sainikpuri, Secunderabad.

Complaint: About a month ago, our pipeline connecting my house was damaged, and I got it repaired by a private plumber. Even then, there is no water coming through the tap.Lineman, one Yadgiri was refusing to help when turned down his demand foir money. Please look into this episode and see that we get water regularly uninterrupted.br...

Helpful

Found this helpful?

Write a comment

body { margin: 0 0 0 0; padding:0 0 0 0 } td, div { font-family:Segoe UI;font-size:9pt;vertical-align:top } /* Copyright IBM Corp. 2013 All Rights Reserved. */ body { margin: 0 0 0 0; padding:0 0 0 0; overflow:hidden; } .transcript { background-color:#d2d2d2; } .messageBlock { padding-left:10px; padding-right:10px; margin-bottom:3px } .message { padding-left:20px; margin-left:95px; word-wrap:break-word; white-space:-moz-pre-wrap; _white-space:pre;...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

To The Manager, HMWSSB. I am Soma Chary Panjala resident of H.No: 10-4-B/374, Addagutta, East Marredpally, Secunderabad - 500026. We have been facing water problem from past 3 months. Our CAN No. is[protected] 1. We are getting very less water from out water taps when compared to others. 2. We need water pipe replacement so that we get enough water. I kindly request you to address the above problems as soon as possible. Thanking...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

Dear Sir, On 09.08.2014, there is no water supply in our building, Sri Venkat Sai Sadan, Vijayapuri Colony, Near Telugu Baptist Church SECUNDERABAD. 500017 Water found leaking in front of our building. It seems the water pipe is broken. It is requested to do needful to avoid hardship to the residents. PANDU Ranga Rao Tel No [protected]....

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

Can num;[protected], name ; srinivas rao addrs: 5-319/2, mumbai bldg, chandra nagar, chintal
To sir/madam,
Their has been no water suplly since 1month, but our neighbours geeting sufficent supply even after paying dues before time we have take water from other house.
So please kindly do the needfull because its the basic need and more than five families are depended on it.
Thanks & regards
Srinivas br...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

There is a regular drainage overflow on to the road. Location: Lane in front of Ford Service centre, Behind old RTC office, RTC Cross roads, Hyderabad Problem: Drainage overflow from the lane near Ford service centre to the Main Road near Bus Bhavan (200mts) Regular problem every morning and not being attended inspite of complaints....

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

Its been almost 10 days since the drainage on the main road between Annapurna Apts, 1-9-485/6, 6A&7, Adikmet, Lalithanagar Hyderabad 44 & Murugan Apts, Adikmet, Lalithanagar, Hyderabad 44, near Jamia Osmania Station is over flowing due to which the road too has got eroded to a great extent. Yesterday two persons came open the drainage lids & left without doing anything, add to that the rubble dumped on the side of the road...

Helpful

Found this helpful?

Address: Hyderabad, Andhra Pradesh

Respected sir,

My name is raghu r/o[protected]/c/b/2 beside shalivahana nagar park moosarambagh hyderabad, near to my residence drainage overflow is very frequently happening and n number of times complaint lodged to ghmc and resolved the issue.

As per ghmc employee suggested to lodge a complaint to yourgoodselves i am doing the same.

Please look into the matter and do needful

Thanks...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

Respected Sir, I Makhdoom Mohammed Afzal R/O: 16-9-583/2, Old Malakpet, Hyderabad, Telangana, Would like to complaint and get you informed regarding the leakage of sewage water from the footpath in front of my house which is creating a lot of problem to the every one especially the school children (Ashrafia School) and is also causing mosquito breeding which is very painful for the entire locality. Kindly look after my issue as soon as...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

By mistake, for the June 2014 bill against the above mentioned CAN No., I paid the bill twice through internet, once on June 30 and again on July 2 for Rs. 578.94 through my Axis Bank. Instead of giving me credit for both the amounts, I have received an SMS on my phone no. [protected] that including arrears I have to pay Rs. 1158.19. Please look into this anamoly, correct the same and inform me that you have received the amounts and that there...

Helpful

Found this helpful?

Write a comment

Respected sir i Mr kiran kumar owner of house bearing H no 4-2-1029 ramkote near Naya Bazaar high school requesting you kindly to take action on my neighbour Ranjithmal Baid and his son sanjay baid with H no 4-2-1026 & 28 who illegally digging municipal road with private labour at night for their personal requirements and constrcting illegal MANHOLE on road as they r been warned from long time regarding their drainage water cumming out...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

Dear Sir, I'm from Sainikpuri, Secunderabad. I have applied for water connection in the year 2011, and I have done all the related payment but the HMWSSB have failed to give us water connection till date. This is one of the MOST horrible service. I have gone to the concerned area authorities for years now and I have never found any of the officers in there place for solving this issue in 3 years now. Every time i call their number and...

Helpful

Found this helpful?

Address: Hyderabad, Andhra Pradesh

Respected Sir, I am a resident of begumpet, complaint regarding sewerage leakage. Every time we complaint half work will be done and if we ask them to do it fully, they say we have other works to do. every time the same and drainage's water is blushing back into the house. Please kindly i request you to take action and do the needful to us by cleaning if properly sir. # 1-10-125/88/6/6a, Mayuri marg, Begumpet, Hyderabad 500 016. Gabriel,...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

The unauthorized people are opening the cover of Manjeera water junction box, tapping the water with buckets and spoiling the water. The HMWSSB valve operators also not bothered about. The concerned May kindly look into and arrange to lock the cover with secured lock. Regards,...

Helpful

Found this helpful?

Write a comment

respected sir as i am the resident of secunderabad nallagutta ramgopalpet baering H.NO 2-3-295/238/B as i have given a complaint regarding drainage problem on 01/17/2014 and till now the problem has been not taken seriously though i have visited twice the HMWSSB office which is near boards club and the staff is also not responding well so i request you to do the needful aleem [protected]...

Helpful

5 other people found this review helpful

5 found this helpful