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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: Mar 19, 2025
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 42

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G
G,S,SUSHEEL KUMAR
from Suluru, Andhra Pradesh
Sep 11, 2014
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Address: Hyderabad, Andhra Pradesh

Plot no1, Asif Nagar, APHUDA.Residental colony, Hyderabad was alloted on my name G.S.SUSHEEL KUMAR and got registered at SRO attapur, Golconda Mandal, Hyderabad vide Sy no 11/2, 17/1/B, 17/1/D, 17/2/A, Block no D, ward no 25, of ASIF NAGAR VILLAGE, GOLCONDA MANDAL, HYDERABAD.Some person got registered on fake names the matter is under investigation at SRO, Golconda, DISTRICT REGISTER, ERRAGADA, HYDERABAD. I REQUEST not to provide any water connection to the above plot.
Aug 14, 2020
Complaint marked as Resolved 
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
Sep 11, 2014
Updated by G,S,SUSHEEL KUMAR
Link documents to be enclosed, The case is under investigation at SRO, Golconda, Hyderabad and District Registrar, erragadda, Hyderabad.Regarding fake fabricated documents and Impersonation.
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    Ram Ramu
    from Hyderabad, Telangana
    Sep 11, 2014
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    Address: Hyderabad, Andhra Pradesh

    We don't get water properly.line men is not giving water properly he is asking money to give water.Already we take take issue to the manager, he is not responding and also he supported line men. And also manager said to me that give money to water.If you give money to line men he will give you water properly.What shall we do Sir.We all are decided to pay every month bill to Line men is it ok for sir...Please respond immediately for this issue we are facing lot of problems noboby is responding...
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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      babu20
      from Hyderabad, Telangana
      Sep 5, 2014
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      Address: Hyderabad, Andhra Pradesh

      Dear Sir, i submit that in some areas water meters are not working and some meters are working properly.those having proper meters are getting excess water bills.who don't have the meters/struck ed are getting less water bills
      How the operators generating water bills when the meter is not working?
      it seems blindly they generating bills for struck ed/not working meters.
      This is not correct those meters are promptly working getting excess bills
      Please verify in this matter and do needful
      ie. in TRT Colony Vidyanagar getting excess bills
      Aug 14, 2020
      Complaint marked as Resolved 
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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        Nazeerr
        from Bengaluru, Karnataka
        Sep 1, 2014
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        Address: Hyderabad, Andhra Pradesh

        We are not receiving water since many months, when we raise complaint token no.6411, 1940, 6158 etc, after several request in reply manager asked to change the connection line, but private plumber asking huge amount for the same. Please do the needful.
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
        Sep 18, 2014
        Updated by Nazeerr
        Still no action taken from department I have raised another complaint No.6922.
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          Christopher air
          from Srikakulam, Andhra Pradesh
          Aug 25, 2014
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          Address: Bangalore, Karnataka

          Respected Sir, My name is Mr Chirsopher AIR, My Cell No is [protected]. My complaint is------- Every month one message will from you that in name of Mr Mohd. Ahmed and your balance is Rs...So and So... Please verify the number, because I am residing in Bangalore. HMWSSB is not related to me and we are comes under BWSSB, If my number goes to CIBIL it will be problem to me. So please verify the Mobile Number Thanks & Regards Christopher AIR
          Aug 14, 2020
          Complaint marked as Resolved 
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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            A.jayaprabha
            from Hyderabad, Telangana
            Aug 16, 2014
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            Address: Hyderabad, Andhra Pradesh

            sir, CAN No.[protected] Name: A. Jayaprabha, Address: 4-220/33, Sainik Enclave, Sainikpuri, Secunderabad.

            Complaint: About a month ago, our pipeline connecting my house was damaged, and I got it repaired by a private plumber. Even then, there is no water coming through the tap.Lineman, one Yadgiri was refusing to help when turned down his demand foir money. Please look into this episode and see that we get water regularly uninterrupted.


            - A. jayaprabha
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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              Rajitha Komanduri
              from Hyderabad, Telangana
              Aug 15, 2014
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              body { margin: 0 0 0 0; padding:0 0 0 0 } td, div { font-family:Segoe UI;font-size:9pt;vertical-align:top } /* Copyright IBM Corp. 2013 All Rights Reserved. */ body { margin: 0 0 0 0; padding:0 0 0 0; overflow:hidden; } .transcript { background-color:#d2d2d2; } .messageBlock { padding-left:10px; padding-right:10px; margin-bottom:3px } .message { padding-left:20px; margin-left:95px; word-wrap:break-word; white-space:-moz-pre-wrap; _white-space:pre; white-space:pre-wrap;} .messageCont { padding-left:20px; margin-left:95px; word-wrap:break-word; white-space:-moz-pre-wrap; _white-space:pre;white-space:pre-wrap;} .other { font-size:11px;color:#39577a;vertical-align:top;font-weight:bold;font-style:norm... width:95px; } .myself { font-size:11px;color:#da8103;font-style:normal;font-weight:bold;font-style:norma... width:95px; } .otherCont { font-size:8px;text-align:right; color:#39577a;font-family:Arial, Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; } .myselfCont { font-size:8px;text-align:right; color:#da8103;font-family:Arial, Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; } .system { font-size:11px; word-wrap:break-word;color:#da8103;font-style:normal;font-weight:normal; white-space:-moz-pre-wrap; _white-space:pre;white-space:pre-wrap; } .showTimestamp { padding-left:20px; font-size:11px; float:right; color:#999999;font-style:normal;font-weight:normal; } .other1 { font-size:11px; color:#ac2000;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; } .otherCont1 { font-size:8px;text-align:right; color:#ac2000;font-family:Arial, Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; } .other2 { font-size:11px; color:#3c9fa8;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; } .otherCont2 { font-size:8px;text-align:right; color:#3c9fa8;font-family:Arial, Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; } .other3 { font-size:11px; color:#e25614;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; } .otherCont3 { font-size:8px;text-align:right; color:#e25614;font-family:Arial, Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; } .other4 { font-size:11px; color:#0b6ac8;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; } .otherCont4 { font-size:8px;text-align:right; color:#0b6ac8;font-family:Arial, Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; } .other5 { font-size:11px; color:#b23290;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; } .otherCont5 { font-size:8px;text-align:right; color:#b23290;font-family:Arial, Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; } .other6 { font-size:11px; color:#02e7c7;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; } .otherCont6 { font-size:8px;text-align:right; color:#02e7c7;font-family:Arial, Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; } .other7 { font-size:11px; color:#5b3284;vertical-align:top;font-weight:bold;font-style:normal;float:left; width:95px; } .otherCont7 { font-size:8px;text-align:right; color:#5b3284;font-family:Arial, Lucida Grande;font-style:normal;vertical-align:top;font-weight:bold;float:left; width:95px; } .highlight { background-color:#bed6f8; } .datestamp { padding-right:0px; font-size:11px; cursor:default; margin-bottom:1px; background-color:#c0c0c0; width:100%; float:left; text-align:right; color:#ffffff; font-weight:bold; font-style:italic; } #chatAlert { float:left; border-bottom:1px solid #E8D091; padding:6px; width:100%; color:#A5754C; } #chatAlertImage { float:left; } #chatAlertText { float:left; margin-left:6px; } #chatAlertClose { float:right; margin-right:10px; padding-right:6px; margin-top:0px; } #chatAlertText a { color:#A5754C; } #chatAlertText a:hover { color:#A5754C; text-decoration:none; } .tsDisplay { display:block }.dsDisplay { display:block } In the 3rd week of July 2014(13th -18th) on the main road of Seethaphalmandi road repair/construction workers have dug up huge holes with the help of bulldozer which resulted in water disconnection to my home and the apartments in front of my house. When we have asked them to fix it at that time they said they fixed and laid concrete, it’s been more than 1 month now and there is no water supply for us. We have raised multiple complains with HMWS &SB and also on GHMC site .HMWS&SB say it’s not in their hands and we have to contact the contractor who laid the road and when we contacted him he says it’s not in his hands get it done on your own expenses. My questions is why we should pay from our pockets when the damage was done by the road laying contractor. If we have to do it on our own it will cost us 1lak which is not acceptable. It will be very difficult for us to pay such huge amount, we can’t afford it. Please help us. Contractor Ramesh # [protected] is the responsible person.
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                Uday Sagar
                from Hyderabad, Telangana
                Aug 13, 2014
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                Address: Hyderabad, Andhra Pradesh

                To The Manager, HMWSSB. I am Soma Chary Panjala resident of H.No: 10-4-B/374, Addagutta, East Marredpally, Secunderabad - 500026. We have been facing water problem from past 3 months. Our CAN No. is[protected] 1. We are getting very less water from out water taps when compared to others. 2. We need water pipe replacement so that we get enough water. I kindly request you to address the above problems as soon as possible. Thanking You. Yours Sicerely, Soma Chary P.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                  V
                  Vemagiri
                  from Hyderabad, Telangana
                  Aug 9, 2014
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                  Address: Hyderabad, Andhra Pradesh

                  Dear Sir, On 09.08.2014, there is no water supply in our building, Sri Venkat Sai Sadan, Vijayapuri Colony, Near Telugu Baptist Church SECUNDERABAD. 500017 Water found leaking in front of our building. It seems the water pipe is broken. It is requested to do needful to avoid hardship to the residents. PANDU Ranga Rao Tel No [protected].
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                    S
                    shridhar06
                    from Hyderabad, Telangana
                    Aug 7, 2014
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                    Address: Hyderabad, Andhra Pradesh

                    Can num;[protected], name ; srinivas rao addrs: 5-319/2, mumbai bldg, chandra nagar, chintal
                    To sir/madam,
                    Their has been no water suplly since 1month, but our neighbours geeting sufficent supply even after paying dues before time we have take water from other house.
                    So please kindly do the needfull because its the basic need and more than five families are depended on it.
                    Thanks & regards
                    Srinivas
                    [protected]
                    +1 photos
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                      S
                      ssurender
                      from Hyderabad, Telangana
                      Aug 6, 2014
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                      Address: Hyderabad, Andhra Pradesh

                      There is a regular drainage overflow on to the road. Location: Lane in front of Ford Service centre, Behind old RTC office, RTC Cross roads, Hyderabad Problem: Drainage overflow from the lane near Ford service centre to the Main Road near Bus Bhavan (200mts) Regular problem every morning and not being attended inspite of complaints.
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        S
                        Subbarao A
                        from Mumbai, Maharashtra
                        Aug 5, 2014
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                        Address: Hyderabad, Andhra Pradesh

                        Its been almost 10 days since the drainage on the main road between Annapurna Apts, 1-9-485/6, 6A&7, Adikmet, Lalithanagar Hyderabad 44 & Murugan Apts, Adikmet, Lalithanagar, Hyderabad 44, near Jamia Osmania Station is over flowing due to which the road too has got eroded to a great extent. Yesterday two persons came open the drainage lids & left without doing anything, add to that the rubble dumped on the side of the road is creating a bigger problem for pedestrians who are forced to walk on the road which is highly crowded. Please look into the matter & address the same ASAP
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                        Dear sir/madam,

                        The road condition opposite Annapurna Apts; S No. 1-9-485/6, 6A, 7 Adikmet, Lalithanagar Hyd 500044 is unmotorable due to the the continuous overflowing of the drainage of the adjacent blocks on the same road.

                        Request you to please address both the issues of Road & Overflowing Drainage immediately.

                        Thanking you in advance

                        Regards

                        Subbarao A
                        [protected]
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                          raghunath.a
                          from Hyderabad, Telangana
                          Aug 2, 2014
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                          Address: Hyderabad, Andhra Pradesh

                          Respected sir,

                          My name is raghu r/o[protected]/c/b/2 beside shalivahana nagar park moosarambagh hyderabad, near to my residence drainage overflow is very frequently happening and n number of times complaint lodged to ghmc and resolved the issue.

                          As per ghmc employee suggested to lodge a complaint to yourgoodselves i am doing the same.

                          Please look into the matter and do needful

                          Thanks and regards
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                            Makhdoom Mohammed Afzal
                            from Hyderabad, Telangana
                            Aug 1, 2014
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                            Address: Hyderabad, Andhra Pradesh

                            Respected Sir, I Makhdoom Mohammed Afzal R/O: 16-9-583/2, Old Malakpet, Hyderabad, Telangana, Would like to complaint and get you informed regarding the leakage of sewage water from the footpath in front of my house which is creating a lot of problem to the every one especially the school children (Ashrafia School) and is also causing mosquito breeding which is very painful for the entire locality. Kindly look after my issue as soon as possible and rectify it immediately. Regards, Makhdoom Mohammed Afzal
                            +1 photos
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                              bhemalathagoud
                              from Nellore, Andhra Pradesh
                              Jul 21, 2014
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              By mistake, for the June 2014 bill against the above mentioned CAN No., I paid the bill twice through internet, once on June 30 and again on July 2 for Rs. 578.94 through my Axis Bank. Instead of giving me credit for both the amounts, I have received an SMS on my phone no. [protected] that including arrears I have to pay Rs. 1158.19. Please look into this anamoly, correct the same and inform me that you have received the amounts and that there is a credit balance in my account.

                              B. HEMALATHA
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                kirankumar goud
                                from Hyderabad, Telangana
                                Jul 16, 2014
                                Resolved
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                                Resolved

                                Respected sir i Mr kiran kumar owner of house bearing H no 4-2-1029 ramkote near Naya Bazaar high school requesting you kindly to take action on my neighbour Ranjithmal Baid and his son sanjay baid with H no 4-2-1026 & 28 who illegally digging municipal road with private labour at night for their personal requirements and constrcting illegal MANHOLE on road as they r been warned from long time regarding their drainage water cumming out frm there home and flowing through lane which makes bad odour and getting all our lane ugly with . now at this time we and all our neighbours gave a police complaint and stopped the work. as they made illegal encroachment by putting stairs on road and putting manhole in that instead the pit hole to be with-in their premises. I request you kindly to take immediate action on this
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                  rajz26
                                  from Hyderabad, Telangana
                                  Jul 11, 2014
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh

                                  Dear Sir, I'm from Sainikpuri, Secunderabad. I have applied for water connection in the year 2011, and I have done all the related payment but the HMWSSB have failed to give us water connection till date. This is one of the MOST horrible service. I have gone to the concerned area authorities for years now and I have never found any of the officers in there place for solving this issue in 3 years now. Every time i call their number and they say i'm out will check and get back to you, which they don't. Can you kindly look into this and do the needful As soon as possible. I would really appriciate if this can be solved soon. Thank You, Vijender.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
                                  Kindly let me know if you need any related details, for you to proceed to solve the issue.
                                  Pleas guide and Help us to solve the problem.

                                  Thank you,
                                  Vijender
                                  Dear Sir,

                                  I'm from Sainikpuri, Secunderabad.

                                  I have applied for water connection in the year 2011, and I have done all the related payment but the HMWSSB have failed to give us water connection till date. This is one of the MOST horrible service. I have gone to the concerned area authorities for years now and I have never found any of the officers in there place for solving this issue in 3 years now. Every time i call their number and they say i'm out will check and get back to you, which they don't. Can you kindly look into this and do the needful As soon as possible. I would really appriciate if this can be solved soon.

                                  Kindly let me know if you need any related details, for you to proceed to solve the issue.
                                  Pleas guide and Help us to solve the problem.

                                  Thank You,
                                  Vijender.
                                  Hello Sir,

                                  I was notified that " HMWSSB customer support has been notified about the posted complaint." on Jul 11, 2014.
                                  Today is July 28, 2014, till today no one has got in touch with me on the issue.
                                  Can you please look into this and speed up the issue and help in solving the issue, as soon as possible.

                                  Below is the intimation details for your reference.

                                  Complaint Status
                                  [Jul 11, 2014] HMWSSB customer support has been notified about the posted complaint.

                                  Thank you,
                                  Vijender
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                                    chinna3
                                    from Hyderabad, Telangana
                                    Jul 9, 2014
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    Respected Sir, I am a resident of begumpet, complaint regarding sewerage leakage. Every time we complaint half work will be done and if we ask them to do it fully, they say we have other works to do. every time the same and drainage's water is blushing back into the house. Please kindly i request you to take action and do the needful to us by cleaning if properly sir. # 1-10-125/88/6/6a, Mayuri marg, Begumpet, Hyderabad 500 016. Gabriel, [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                      AAGR
                                      from Hyderabad, Telangana
                                      Jul 8, 2014
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                                      Address: Hyderabad, Andhra Pradesh

                                      The unauthorized people are opening the cover of Manjeera water junction box, tapping the water with buckets and spoiling the water. The HMWSSB valve operators also not bothered about. The concerned May kindly look into and arrange to lock the cover with secured lock. Regards,
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                        aleemuddin uddin
                                        from Hyderabad, Telangana
                                        Jul 5, 2014
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                                        drainage complaint

                                        respected sir as i am the resident of secunderabad nallagutta ramgopalpet baering H.NO 2-3-295/238/B as i have given a complaint regarding drainage problem on 01/17/2014 and till now the problem has been not taken seriously though i have visited twice the HMWSSB office which is near boards club and the staff is also not responding well so i request you to do the needful aleem [protected]...
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