Hyundai Motor India Complaints & Reviews

Hi,

I booked a Hyundai Venue S Optional 1.0 Turbo iMT Polar White model Petrol at one of your dealership Koncept Hyundai - Green Park on 15th of September 2022, since then I am really shocked and disheartened to see the approach shown by your company in delivering my vehicle. The dealership is always promising me a new date to deliver the vehicle. First they told me that they will deliver within 15 days in Navratre as I need. then in 1st week of Oct 2022, then Diwali 2022, then 1st week of Nov 2022 and now it's November 16th and written delivery date has gone but my vehicle is not yet delivered. I am totally disturbed and feeling as cheated with the overall approach of your company and dealership. If this is the way you treat your new customer or if this is your marketing strategy and execution. I am sorry to say this will hit your credibility and reputation badly.
If my complaint will not be taken up on urgent basis I will take this matter to media and consumer forum.

Request you to kindly intervene and get this resolved urgently.

Regards
Vineet Goswami
Mobile - [protected]

Respected sir
My creta car having an issue in tyre air bubble problem I have complaind many times to Mr Neeraj Prajapati service manager at Azamgarh Shiva Hyundai but he show shoulder cut problem and not replace tyre.

The case is still open, since July 2021 and a pending challan on the vehicle during the time vehicle was with HYUNDAI PAHWA.(Screenshot for the same has been shared with executives.)

No response from your team. My calls are not being answered and no reply on WhatsApp.

Request HYUNDAI INDIA to look into the matter and respond.

Awaiting a positive response.

Sir, i bought my hyundai Venue on 08 Sep 22 from Harsh Hyundai Rewari. This is my first Hyundai car having registration no. HR26 EW 5238 . Unfortunately on 9 Sep 22, the car met with an accident, A bull suddenly came in front of the car and got collided (photo attached). The damage was quite heavy and it requires replacement of parts, rubbing and painting. The interior of the car is intact except the airbags which were operated during collision. On 10 Sep 22, i handed over the vehicle to Triumph Hyundai Bodyshop at Manesar Gurgaon. After all the paperwork and insurance formalities they told me that within 1 month they will return the vehicle fully repaired.

But, its almost 2 months completed and i haven't received my car till date. Whenever i called them and asked for the status of my car, they always gave excuse that they had placed the demand but not getting parts due to shortage, this is unbelievable. And moreover the interior of my car gets ruined in 2 months, the seats are filled with dirt and black patches can be seen everywhere inside the cabin. Even, rubbing of the vehicle has not been done properly.

I request Hyundai Motor India to look into the matter and take necessary action against the bodyshop and get my vehicle repaired to the customer satisfaction and deliver as soon as possible.

Sir, i bought my hyundai Venue on 08 Sep 22 from Harsh Hyundai Rewari. This is my first Hyundai car. Unfortunately on 9 Sep 22, the car met with an accident, A bull suddenly came in front of the car and got collided (photo attached). The damage was quite heavy and it requires replacement of parts, rubbing and painting. The interior of the car is intact except the airbags which were operated during collision. On 10 Sep 22, i handed over the vehicle to Triumph Hyundai Bodyshop at Manesar Gurgaon. After all the paperwork and insurance formalities they told me that within 1 month they will return the vehicle fully repaired.

But, its almost 2 months completed and i haven't received my car till date. Whenever i called them and asked for the status of my car, they always gave excuse that they had placed the demand but not getting parts due to shortage, this is unbelievable. And moreover the interior of my car gets ruined in 2 months, the seats are filled with dirt and black patches can be seen everywhere inside the cabin. Even, rubbing of the vehicle has not been done properly.

I request Hyundai Motor India to look into the matter and take necessary action against the bodyshop and get my vehicle repaired to the customer satisfaction and deliver as soon as possible.

Sir
I Nishant Singla resident of Sangria Mandi Dist Hanumangarh purchased one Hyundai Creta EX model (Diesel) bearing reg no HR 06 AW1355.
2. On 30.08.2022 i visited Raja Hyundai Bathinda-151001 to get the routine service of my car.

3. The technician of Raja Hyundai create some defect at the time of service of my car due to which heavy noice and knocking started in car. The service representative after resolving the problem asked me to drive the vehicle for 2-3 days and said the problem will be resolved automatically. But sorry to say the knocking problem of car remain as it was. Moreover, it is very sorry to say, i visited Raja Hyundai 3-4 times to get the problem resolved, but i was very surprised, no any job card was raised/opened by service officials. Now I am in doubt that any time the part of my car may be replaced as no any record regarding checking/testing of my car is available with Raja Hyundai.

4. Thereafter as per saying of Mr Ganesh GM i parked the car on 20.09.2022. Now its been more than 2-3 months no issue related to my car has been resolved, It presumes instead of resolving the issue the agency is experimenting on my car and now today as on 07.11.2022 when i talked to Mr Keshav Grover[protected] instead of resolving the problem he asked me to consult with Mahindra and Honda Motors as the same is common problem. I am really embarrassed this time being a customer of Hyundai Motors and by such an irresponsible reply at this level.
5. I already been very harassed by service providing by your company now this type of behavior of senior service representative has totally shocked me.
6. My I once again request to confirm the exact time that will take to return my car after resolving the problem and compensate for the expenditure and harassment faced by me for your negative attitude towards customer service and irresponsible behavior being representative of Hyundai motors limited.

Paint has started peeling off from nearly 3 years from now from hyundai i20.
Looks like it is manufacturing issue. Need Hyundai customer service to repaint the car.

Registration number - HR51BD7217
Owner - Raj Kumar

Mail 2 : Fw: Breakdown of creta GJ18BN 5051, VIN MALPC811VLM014179
From: DEVANSH ZAVERI on Fri, 04 Nov 2022 11:32:48 Add to address book
To: You & 2 others | See Details
To whom so ever it may concern

I am really surprised as I have not received any reply from your side for last 13 days for the trail mail.
I have read of many such cases which shows the flaw in your DCT system and failure of parts for this model of creta which I own.
This time the part was replaced by Sharma motors, Ashram road, Ahmedabad free of cost.
My concern is What will happen if part fails post warranty period? I am further not mentioning the frustuation and inconvenience cost that happens to customer when it fails anywhere on road. It is very fearful experience to drive such faulty cars .
I have not spent 20 Lac Rs. to buy a faulty car.
Give me concrete action plan or I will have to take up the matter through legal route.

Regards,

Jimisha Devansh Zaveri
(M[protected]

Mail 1 : From: "DEVANSH ZAVERI"
Sent: Sat, 22 Oct 2022 12:58:23
To: "crservice", "crsales"
Cc: "dnzaveri_69"
Subject: Breakdown of creta GJ18BN 5051, VIN MALPC811VLM014179

To whom so ever it may concern

With deep regret I need to complaint that yesterday my just 2 year old creta came under breakdown.

1.Problem is transmission error indication ON continuously.
2. Reverse gear not working.
3. Also problem in Forward gear autoshift.
4. Racing of car etc..

My car is driven just 17000 kms. I am not expecting such major issues from company of Hyundai's repute. I have planned to go for Diwali vacation in this car. Feeling very disappointed for buying this Hyundai car and spending nearly 20 Lac.

Do needful immediately so that I can use my car going out of station from tomorrow for this Diwali vacation.

Revert immediately and What support you can give.

Regards,

Jimisha Devansh Zaveri
(M[protected]

Dear sir,
I have already send the mail to dtm Hyundai delear dehradun and company mail I'd and WhatsApp many time related my RC but no response last 2 years. I my very highly mentally harassment to financier side and dealer side every day. So please resolve my problem on urgent basis.
Thanks
Narender Kumar
[protected]
[protected]

Dear sir i purchaged a car Creta 1.5 MPi Ex dt 23 sep 2022, Dealer provide vehicle No UP72BR2415 at date 21 oct 22 but RC not provided me by dealer yet and This Vehicle no UP72 BR 2415 not also registered online. Please find attachment and do needful. regards

Hereby tells u that my car is not working the Parts are not available in us service center and not at all in market and my car is about 50 to 75 km away from me
Our service center Parts not sell in customer is very big problem in our customer
Is very big mistake the purchase hundai veichal

Hi
Both front head lamps moisture issue from many days.
car show to service center but team says will change the caps and clean it.
Starting issue every morning.(share the feedback to service center they have check the battery and say its okay) issue not resolved
Engine noise increases and gear are hard and stuck some time while driving.
I need refund or exchange the car.

Dear Team

Good Afternoon.

I am the proud owner of Hyundai Grand i10. I bought this car from Lakshmi Hyundai, Chennai in the Month of April 2016 and since then my car is maintained by them periodically.

However, recently i had a problem with my a/c - as there was NO cooling, i approached PeeYesYem Hyundai one of the service points for Hyundai for necessary update and correction. I had an a/c issue in 2018 and replaced the coil by Lakshmi Hyundai under warranty. Again there was cooling issue and the same was done by Lakshmi Hyundai since the a/c wiring was cut by rat.

while leaving my said car to PeeYesYem before Deepavali and i specifically told this to the service engineer to first check and then update. However, the service engineer called my that there might by coil issue or gas issue and they have to remove the dashboard to check. But once I explained them to first check the wiring, the service engineer came back to me and told that there is rat bite and hence replacing the entire wiring set and charged me INR 2500. He hasn't told me about anything in regard to coil or gas issue.

the next day i again found the same a/c cooling problem and informed them immediately about the same and the service engineer was kind enough and told me that he was away for Deepavali and once he back to work, he would do it.

two days back, the car was picked up and i got a feed back that the coil might be damaged and however, he will fill the gas which will give the cooling effect and charged me 800.

again the same problem persists and he was telling me that the coil should be changed and the cost would be around 9000+.

Please correct me if i am wrong:

- my car from the date of purchase till date serviced by an Authorised Hyundai sevice centre
- the service engineer is duty bound to tell the customer the exact issue and guide for the solution
- like private garage, the mechanics should normally add additional issues and charge the customer
- kindly tell me is it the duty of the service engineer to tell me the issues and guide me how the correction has to be done. unfortunately this was NOT done by the service engineer rather mislead me and charged me unnecessarily without analysing the issue on hand.

now i request you as Hyundai Motor India to check the a/c system and update me the correct position with transparency viz without hiding anything to safeguard the service provider.

please let me know to whom should i talk and leave the car for proper analysis and guidance.

Hope to get a positive response from your end soon.

thanks and regards

Narayan
[protected]

My aura car stopped working after 78000 km . Agency told that they will dismantle engine and assign new
How poor on there part
Should I go to court to file a petition

Hi I bought a Venue SX Turbo imt on 12 oct 2021. It’s been exactly 1 year on 13 oct 2022,
I had to travel to a hospital due to some medical emergency from my home to 250km away. While I reached almost 130km my car broke down in middle of nowhere, I called Hyundai RSA which came after 5-6 hr. Next day when I went to see what was my car issue they told its a manufacturing defect of the fuel pump so They told to wait for 4 days while they order the parts(fuel pump) after 4-5 days they said fuel pump issue is fixed but now the accuator is not working it will take more 10-12 days for them to order and fix the problem.. its been almost 15 days now and still my car is not fixed..

The service centre are trying their best but I wanted to know
1. Did Hyundai sold me a faulty car ?
2. Who’s responsible to pay for the EMI of those days ?
3. What if it happens again, will Hyundai give a written statement on that ?
4. And finally what is the procedure to either change this stupid car or refund my hard earned money which I wasted in this car.

I have recently bought Alcazar Platinum Diesel Optional 6 seater variant, would like to raise my sincere concern about the headlight focus and throw while driving at night, please address this issue immediately for safe and comfortable driving.

My car has broken down 3 times and car has been taken to the service center and the clutch parts have been replaced but the same Issue still persists even after rasing this to the service centre and Complaining to Hyundai customer care as well

Car colour is peeling off

I have a creata car 2017 model and there is a problem in paint peeling my bonut and trunk paint start bubble and peeling from the surface

This is second month of my new vehicle, Since i have a free cash wash coupon i went for a car wash, while returning the vehicle driver kept a huge scratch on side mirror, next when I came for 1st service while cleaning the car they damaged battery cover completely. This is what Lakshmi Hyundai service will be like. Thank you for the worst service.