Hyundai Motor India Complaints & Reviews

ਸ਼ੀ ਮਾਨ ਜੀ, ਨਿਮਰਤਾ ਸਹਿਤ ਬੇਨਤੀ ਹੈ ਕਿ ਮੈਂ ਹੁੰਡਈ, ਪਟਿਆਲਾ ਤੋਂ ਅਗਸਤ 2017 ਵਿੱਚ ਆਪਣੀ ਸੈਂਟਰੋ ਜ਼ਿੰਗ (2011 first owner) ਕਾਰ ਐਕਸਚੇਂਜ਼ ਕਰਕੇ, ਗਰੈਂਡ ਆਈ 10 ਸਪੋਰਟਜ਼ ਕਾਰ ਖਰੀਦੀ ਸੀ। ਜਿਸ ਦੀ ਮੈਂ extended warranty ਵੀ ਲਈ ਸੀ। ਪਰੰਤੂ ਅਗਲੇ ਸਾਲ ਮੈਂ extended warranty ਲੈਣ ਗਿਆ ਤਾਂ ਯਸ਼ੋਦਾ ਹੁੰਡਈ, ਪਟਿਆਲਾ ਦੇ ਡੀਲਿੰਗ ਹੈਂਡ ਵੱਲੋਂ ਐਕਸਟੈਂਡਡ ਵਰੰਟੀ ਨਹੀਂ ਦਿੱਤੀ ਗਈ ਅਤੇ ਕਿਹਾ ਕਿ ਤੁਸੀਂ 8 ਦਿਨ ਲੇਟ ਆਏ ਹੋ।
ਮਿਤੀ 19/04/22 ਨੂੰ ਮੇਰੀ ਕਾਰ ਦਾ ਚੈਂਬਰ ਕਰੈਕ ਹੋ ਗਿਆ। ਮੈਂ ਤੁਰੰਤ ਯਸ਼ੋਦਾ ਹੁੰਡਈ, ਪਟਿਆਲਾ ਗਿਆ ਅਤੇ ਚੈਂਬਰ ਬਦਲਣ ਲਈ ਕਿਹਾ। ਪਰੰਤੂ ਸਰਵਿਸ ਰੀਪਰੈਜੈਂਟੇਟਿà¨�...⇄ ਵੱਲੋਂ ਕਿਹਾ ਗਿਆ ਕਿ ਸਾਡੇ ਕੋਲ ਚੈਂਬਰ available ਨਹੀਂ ਹੈ। ਇਸ ਕਾਰ ਨੂੰ ਤੁਸੀਂ ਚਲਾਉ ਅਤੇ ਜਦੋਂ ਚੈਂਬਰ ਆ ਗਿਆ ਤਾਂ ਅਸੀਂ ਤੁਹਾਨੂੰ ਸੂਚਿਤ ਕਰ ਦੇਵਾਂਗੇ। ਮਿਤੀ 07/05/22 ਨੂੰ ਮੈਂਨੂੰ ਯਸ਼ੋਦਾ ਹੁੰਡਈ ਦੀ ਇੰਸ਼ੂਰੈਂਸ ਡੀਪਾਰਟਮੈਂਟ ਦੇ ਗੁਰਪਰੀਤ ਸਿੰਘ ਦਾ ਫੋਨ ਆਇਆ ਕਿ ਚੈਂਬਰ ਆ ਗਿਆ ਹੈ।ਮੈਂ ਉਸ ਨੂੰ ਦੱਸਿਆ ਕਿ ਮੈਂ ਬਾਹਰ ਗਿਆ ਹੋਇਆ ਹਾਂ ਅਤੇ ਆਉਣ ਤੋਂ ਬਾਅਦ ਆਵਾਂਗਾ। ਪਟਿਆਲਾ ਆਉਣ ਤੋਂ ਬਾਅਦ ਮਿਤੀ 15/06/22 ਨੂੰ ਮੈਂ DPG ਹੁੰਡਈ, ਪਟਿਆਲਾ ਵਿਖੇ ਆਪਣੀ ਇਸ ਕਾਰ ਨੂੰ ਐਕਸਚੇਂਜ ਕਰਕੇ ਨਵੀਂ Nios or Vanue ਲੈਣ ਲਈ ਗਿਆ ਤਾਂ ਉਨਾਂ ਦੇ ਮਕੈਨਿਕ/ਟਰਾਈਮੈà¨�...⇄ ਵੱਲੋਂ ਮੈਂਨੂੰ ਦੱਸਿਆ ਗਿਆ ਕਿ ਤੁਹਾਡੀ ਕਾਰ ਬਲੋਅ ਮਾਰ ਰਹੀ ਹੈ। ਇਹ ਸੁਣ ਕੇ ਮੈਂ ਹੱਕਾ ਬੱਕਾ ਰਹਿ ਗਿਆ ਕਿ ਇਹ ਕਿਵੇਂ ਹੋ ਸਕਦਾ ਹੈ ? ਕਿਉਂਕਿ ਮੈਂ ਹਰ ਰੋਜ਼ ਗੱਡੀ ਸਟਾਰਟ ਕਰਨ ਤੋਂ ਪਹਿਲਾਂ ਮੋਬਿਲ ਆਇਲ, ਕੂਲੈਂਟ ਵਗੈਰਾ ਅਤੇ ਮੀਟਰਾਂ ਦੀਆਂ ਇੰਡੀਕੇਸ਼ਨਜ ਚੈਕ ਕਰਦਾ ਹਾਂ।ਡਰਾਈਵਿੰਗ ਸਮੇਂ ਵੀ ਮੈਂ ਇੰਡੀਕੇਸ਼ਨਜ ਦਾ ਪੂਰਾ ਧਿਆਨ ਰੱਖਦਾ ਹਾਂ। ਇਸ ਤੋਂ ਬਾਅਦ ਮੈਂ ਤੁਰੰਤ ਯਸ਼ੋਦਾ ਹੁੰਡਈ ਕਾਰ ਲੈ ਕੇ ਗਿਆ ਅਤੇ ਉਨਾਂ ਨੂੰ ਸਾਰੀ ਪੁਜੀਸ਼ਨ ਬਿਆਨ ਕੀਤੀ। ਪਰੰਤੂ ਉਨਾਂ ਵੱਲੋਂ ਮੇਰੀ ਸਮੱਸਿਆ ਨੂੰ ਸੀਰੀਅਸਲੀ ਨਾ ਲੈਂਦੇ ਹੋਏ, ਮੇਰੇ ਵਾਰ-2 ਕਹਿਣ ਤੇ ਲੱਗਭੱਗ 1 ਘੰਟੇ ਬਾਅਦ ਮਕੈਨਿਕ ਨੂੰ ਗੱਡੀ ਚੈਕ ਕਰਨ ਲਈ ਕਿਹਾ। ਮਕੈਨਿਕ ਵੱਲੋਂ ਵਗੈਰ ਇੱਕ ਵੀ ਨਟ ਜਾਂ ਬੋਲਟ ਖੋਲੇ ਬਿਨਾਂ ਹੁੱਕਮ ਕਰ ਦਿੱਤਾ ਕਿ ਇਸ ਦਾ ਇੰਜਨ ਉਵਰ ਹਾਲ ਹੋਵੇਗਾ।ਮੈਂ ਕੰਪਨੀ ਦੇ ਡੀਲਿੰਗ (ਸਰਦਾਰ ਜੀ) ਜੋ ਆਪਣੀ ਪਛਾਣ ਵਰਕਸ਼ਾਪ ਇੰਚਾਰਜ ਦੱਸ ਰਹੇ ਸੀ, ਨੂੰ ਕਿਹਾ ਕਿ ਇੰਜਨ ਵੱਲੋਂ ਸਿਰਫ 55389 ਕਿ.ਮੀ. ਹੀ ਕਵਰ ਕੀਤੇ ਗਏ ਹਨ, ਤੁਸੀਂ ਮੈਂਨੂੰ ਕਾਰ ਦਾ ਇੰਜਨ ਠੀਕ ਕਰਕੇ ਦਿਉ। ਪਰੰਤੂ ਉਸ ਵੱਲੋਂ ਵੀ ਬਿਨਾਂ ਇੰਜਨ ਖੋਲ ਕੇ ਚੈਕ ਕਰਵਾਉਣ ਦੀ ਬਜਾਇ ਪੇਡ ਇੰਜਨ ਉਵਰ ਹਾਲਿੰਗ ਦੇ ਹੁਕਮ ਕਰ ਦਿੱਤੇ। ਹੋ ਸਕਦਾ ਹੈ ਕਿ ਇਕੱਲੇ ਰਿੰਗ ਪੈਣ ਨਾਲ ਜਾਂ ਟਰਬੋ ਪੰਪ ਦਾ ਨੁਕਸ ਠੀਕ ਕਰਨ ਨਾਲ ਨੁਕਸ ਦੂਰ ਹੋ ਜਾਂਦਾ। ਪਰੰਤੂ ਯਸ਼ੋਦਾ ਹੁੰਡਈ, ਪਟਿਆਲਾ ਵੱਲੋਂ ਪੇਡ ਇੰਜਨ ਉਵਰ ਹਾਲ ਅਡਵਾਈਸ ਕਰਦਾ ਰਿਹਾ। ਗਿਆ।ਜਦੋਂ ਮੈਂ ਉਸ ਮੈਨੇਜਰ ਸਰਦਾਰ ਜੀ ਨੂੰ ਕਿਹਾ ਕਿ ਤੁਸੀਂ ਇਸ ਕਾਰ ਦੀ ਮੌਜ਼ੂਦਾ ਕੀਮਤ ਲਗਾਉ ਤਾਂ ਜੋ ਮੈਂ ਇਸ ਕਾਰ ਨੂੰ ਐਕਸਚੇਂਜ ਕਰਕੇ ਨਵੀਂ ਨਿਓਜ ਜਾਂ ਵੈਨਿਊ ਕਾਰ ਤੁਹਾਡੇ ਕੋਲੋਂ ਖਰੀਦ ਸਕਾਂ। ਮੇਰੀ ਹੈਰਾਨੀ ਦੀ ਕੋਈ ਹੱਦ ਨਹੀਂ ਰਹੀ ਜਦੋਂ ਉਸ ਵੱਲੋਂ ਬੁਲਾਏ ਗਏ ਇਵੈਲੂਏਸ਼ਨ ਸਖਸ਼ ਵੱਲੋਂ ਮੇਰੀ ਕਾਰ ਦੀ ਕੀਮਤ ਸਿਰਫ ਦੋ ਲੱਖ ਰੁ: ਲਗਾਈ ਗਈ।
ਹੁਣ ਮੈਂਨੂੰ ਕੱਲ ਯਸ਼ੋਦਾ ਹੁੰਡਈ ਵੱਲੋਂ ਮੇਲ ਕਰਕੇ ਕਿਹਾ ਗਿਆ ਹੈ ਕਿ ਅਸੀਂ ਲੇਬਰ ਵਿੱਚ ਕੁੱਝ ਰੀਲੈਕਸੇਸ਼ਨ ਦੇ ਦੇਵਾਂਗੇ।
ਸ਼ੀ ਮਾਨ ਜੀ, ਮੈਂ ਆਪ ਜੀ ਨੂੰ ਦੁਬਾਰਾ ਬੇਨਤੀ ਕਰਦਾ ਹਾਂ ਕਿ ਮੇਰੀ ਕਾਰ ਦੇ ਇੰਜਨ ਨੂੰ ਠੀਕ ਕਰਵਾਇਆ ਜਾਵੇ ਜੀ।ਕਿਉਂਕਿ ਇੰਜਨ ਵਿੱਚ (ਮੈਨੂਫਕਚਰਿੰਗ) ਨੁਕਸ ਹੋਣ ਕਰਕੇ ਹੀ ਸਿਰਫ 55389 ਕਿ.ਮੀ. ਤੋਂ ਬਾਅਦ ਇੰਜਨ ਬਲੋਅ ਮਾਰਨ ਲੱਗ ਗਿਆ। ਇਸ ਤੋਂ ਇਲਾਵਾ ਜੋ ਚੈਂਬਰ ਬਦਲਣ ਵਾਲਾ ਹੈ ਅਤੇ ਹੋਰ ਕੰਮ ਹੈ ਉਹ ਮੇਰੇ ਬੰਪਰ ਟੂ ਬੰਪਰ ਬੀਮੇ ਨਾਲ ਕਰਵਾਇਆ ਜਾਵੇ ਜੀ। ਤਾਂ ਜੋ ਮੈਂ ਆਪਣੀ ਕਾਰ ਸਹੀ ਵੈਲਿਊ ਤੇ ਐਕਸਚੇਂਜ ਕਰਕੇ ਨਵੀਂ NIOS or VENUE ਕਾਰ ਖਰੀਦ ਸਕਾਂ।
ਧੰਨਵਾਦ ਸਹਿਤ,
ਆਪ ਜੀ ਦਾ ਵਿਸ਼ਵਾਸਪਾਤਰ,

To: [protected]@hmil.net
Cc: [protected]@hmil.net

I Anirudha Thakur own Creta 2020 reg. no. MP09WF9459, bought from Surjeet Hyundai Indore MP.
I was facing Bluetooth disconnection issue with Audio system, I sent the vehicle twice at Surjeet Hyundai's service centre but they made a reset both the times and sent the vehicle back, I requested them to raise a complaint about the malfunctioning of system .
Third time I sent my vehicle on 29- April-22 when the whole system stopped working.
Now they ordered new System from company but from last 53 days they aren't providing with any part status or Shipping status.
I contacted multiple time on calls and on visit But in Surjeet Hyundai Mr. Sameer (service) Mr. Devendra ( GM service) and Area manager Mr. Tumul Gupta is not of any help on this case .
I even complained on customer care regarding this but still their is no effect on the process, the complaint no. is 1-[protected].
I purchased this car due to it's Apex feature i.e. Bluelink, music system, I cannot use these features since then and the worst part is unresponsiveness of your team.
Kindly help me.

Anirudha Thakur
[protected]

I booked my Hyundai Verna on 10th of february 2022. they assured me to deliver my car by 10th of june 2022. Today is 21st June but there is no sign of delivery of my hyundai verna. i have faced so many problems during this period as i dont have any car. The showroom employees dont even bother to pick my calls and give me any information.

I bought a new car from ketan motors nagpur. Car is a hyudai company make named venue. The car is under quality standards. I complained about this to dealer. The dealer and their service staff said we can't do anything. Now I am helpless. On mine car water marks of salt are their on throughout the car. When complained about it the service staff says we can't do anything.

I had booked a vehicle at Saini hyundai Kolkata on 7th April. Its almost been 2 & half months, I am yet to hear anything about my car. Neither the ppl have information about my booking nor are they even committing on when the delivery gona be.
As a matter of fact our alloted vehicle was given to someone else, to top it all we were not given any communication regarding the same !!

Respected Sir, My Car No. PB11CG9172 chamber damaged on 19 april, 22 . I aproached to Yashoda Hyundai Sirhand Road, Patiala. After inspection Company Workshop Manager told me that Chamber is not available, I will call you after delivery of chamber. Mr. Gurpreet Singh an employee at W/Shop call me chamber availbilty on 7th May, 22. I and my family was on 35 day tour to UP. On 15/06/22. I go to Goel Hyundai, Pta. to exchange my car with a new Venue Car, their rep.told me after inspection that car is blowing and engine will be overhalled. Next day i approched to Yashoda Hyundai. W.Shop manager told me that it will be paid. I tell them that it happened due to non availibilty of chamber and I have Bumper to Bumper Insurance but all in vain. I shocked when Rep. Estimated the cost of car only 2 lac. to exchange a new one. Car have covered 55389 Km. Only and Model 2017. Sir pl. Help me because i can't bear the cost of engine overhalling. Thanking you, Your's Sincerely, Tarandeep Sohi S/O N.S. Sohi

This is to draw your attention towards my creta having registration number BR01EB0613 & VIN number MALC381ULJM498248 PURCHASE DATE 02/01/2019 covered only 74000 Km. Now my vehicle is in authorized service center after break down. They have reported that engine & turbo has broken down . Now the question is how in such a short period it has happened, inspite of the fact that services have been done in Hyundai authorized service center only. This reflects the poor quality of products which has shakened our confidence as we are already using two more cretas in our organization .Therefore you are requested to look into the matter & resolve the issue. Presently the vehicle is in kriss hyundai service center, patna
Regards
Vivek Anand
[protected]

Suddenly my i20 nline doesn't start so roadside assistance towed the vehicle to nearest service station. Service center told me that your vehicle fuel pump is not working. How come this issue came in new car. I invested lots of money in this car and within 2 months of purchase, fuel pump got damaged. This is very bad service by hyundai. I just want to replace my car because it is a faulty piece hyundai provided me.

Hi Hyundai Grievance Team,

I have booked an i20 NLine N8 DCT Polar White on April 2nd 2022 at Pavan Hyundai Kanakapura branch Bangalore. I was assured and promised that the car will be delivered within 6-8 weeks. Its been 11 weeks and dealership has still not received the VIN allotment. As a customer is this is very disappointing. This raises questions either on the dealership or on the logistics department of the factory.

I urge Hyundai support team to look into this issues with priority and resolve it ASAP.

Looking forward to a swift action and resolution.

Charan Manjunath
Bangalore

I was purchased hyundai eon in nov. 2012. In last 9.5 years my car eps was 2 times fail to work. Quality of parts was very poor

I have booked my car on 13th march 2022 and my waiting was for 3 months. I haven't got my car delivered yet and no effective date is given to me from dealership side when taking follow up, they even extended my waiting period without any confirmation and not giving any confident replies when asking about car delivery. I just want my car to de delivered on agreed upon time. If can’t promise the car delivery then should tell at time of booking only, why take booking amount and then keeping delaying what we paid for and showing themselves as helpless ones, it’s shameful. I want my car delivered ASAP and I have waited enough. My now extended waiting period will end on 15th july.

I am facing the problem related to paint, as the paint of of my i20 started peeling. Paint is Peeling off on a on my 5 Year old Hyundai i20 car. As per the information available it appears to be a manufacturing defect by the company. As this is a manufacturing or painting defect by company, the company should get the repair work done without charging any cost to customer. Kindly resolve the issue....

Hi Team
I booked a Creta SX diesel model.On 1 June I got a call from dealer that my car has arrived. I had asked to do a Pre delivery Inspection. They said they have a team to do that. Now at the time of delivery found that the instrumental cluster is of old SX variant but the amount I paid is of the new SX variant. This has disturbed me a lot. I haven't took the delivery of my vehicle yet. Please let me know what is the next step to escalate this and next solution for it. They have told to refund the difference amount but I don't want to do that. I don't want to degrade the vehicle. They said they will replace the cluster now they are not giving any response now. It has mentally disturbed me a lot.

Showroom Name- Trident Hyundai Hosur road Bangalore
VIN - MALPC813LNM335445
Name of Owner- Lalima Asati
Contact no - +91-[protected]

Dear sir I have purchased a door visor from modi Hyundai kanjurmarg for my Hyundai Aura vehicle and they charged me twice the price by removing the MRP sticker as I thought it is the actual price the part no of the product is K6S22 AP103 is this the showroom cheat the customer

I am mahesh joshi and i have a Hyundai Aura Vehicle and Registration number is DL3CCS7952 And My vehicle last service done in Rama Hyundai and my problem is my vehicle steering Lhs jam. My vehicle pick for servicing by Rama Hyundai firstly my pick the late and job card was open delay after my call to service adviser (Ejaj) and said that my complaint (Steering noise, Ac not cooling and aliment issue) and said to me after checked the vehicle i will talk you after some time service advise called me that your vehicle is ok no any problem found me and i said to adviser if my vehicle is ok that you given me on written that your vehicle is ok but service adviser ruddily behave me after some time Service Manager (Birender Bhandhari) called me and said that i will checked the vehicle personally after some time called me and said that your vehicle steering reduction gear is faulty. I ask to service manage who right and who is wrong your adviser said that your vehicle is ok and you are said to me your steering is faultily that said to me sir parts not available in workshop so your vehicle will pick again after two days so i am doing your vehicle servicing job and delivery your vehicle but workshop side not completed my servicing job and fully payment charged me, My vehicle wheel balancing, tyre rotation not done and charged the payment my bill. After two days my vehicle pick again and changed the reduction gear but vehicle not delivered same day because my vehicle steering motor damaged by workshop side. Next day my vehicle delivered but my vehicle steering one side heavy jaam and vehicle have delivered to customer, who is responsible if my vehicle will accident. Same night again called me Miss Rashmi and i said my problem and she connect the Service GM Mr. Sandeep Bansal and i said my problem that he said me again your vehicle pick and provide the other car. Next day my vehicle pick and provide other car but other car documents not provide me without documents provide the car after 5 days Mr. Sandeep Bansal called me your vehicle is ready for delivered so pick the vehicle and i reached the workshop and checked the my vehicle and found my steering jam in LH side and Mr. Birender Bhandhari said to me that I have drive 15 km and your vehicle is ok and I said that my vehicle not ok and another person Mr. Rajesh again test drive my vehicle and found steering is jam and again my vehicle aliment check after done aliment my steering solve but i am not stratified after 3 days again my vehicle steering jam and intimated to Mr. Birender & Rashmi and said to me please wait and response you but after 3 days not any response workshop side again called the Mr. Bhandhari and said me again your vehicle checked and kiindly visit the workshop for your vehicle steering problem How many times will visit to workshop only steering problem why not resolve my problem then my vehicle under workshop 5 days so I request you that taken the action to the workshop and Mr. Birender and resolve the my problem

Respected sir,
my name is nitin kumar chohan s/o mr raj kumar from ludhiana . I purchased a grand i10 nios cng sportz model 2020 car registered number pb01c5540 through grover hyundai opposite dhandari kalan railway station . After 20000 km my car occurs check engine light problem . After that i have faces so many problems like headlight, stereo malfunction, battery problem, tyre burst in warranty but never replaced .
Ek goodwill...

This is to bring your notice that we replaced clutch cylinder kit vide vehicle no. HR51BX7370 but problem still stand as of now.

Job work done by agency named Samta Hyundai Ambala but we don't get any job work document from agency. we got only feed back massage vide ref. mobile no. [protected].

who will responsible for harassments, highly possibility of accident & who will bear the total loss of consume time of customer.

Please expedite.

I m living in Master colony, Chamrawal road, Baghpat (UP) Pin code - 250609 which is the part of delhi NCR and under the law of scrap for more then 15 years old petrol four wheeler, i am observing that one expired Hyundai Santro car number DL7C C8886 is standing in our colony from last 1.5 years no one is driving that car and that car is taking space of parking whereas after several discussion with owner he is not scrap his car & uses abusing language and say that " I am from media nobody has the guts for removing my car" that car is taking space of road and it's tyres also started decomposing which results spread of various kinds of polution to the environment, so now i request you to pls remove that car because its already more then 15 years old & taking road & parking space without any use and spread polution which is not good for kids and environment.

I had sent a mail to Utkal automobiles on 26th May 2022 on their official email id hyundaisales. patia @utkal automobiles.com requesting for cancellation of Hyundai i10 Nios, which was booked on 23.3.2022 by paying a refundable token amount of Rs. 5000/- to Utkal Hyundai. I want to cancel it due to the long waiting period, which I definitely knew when I booked the car, but still i want to cancel. Unfortunately, there has been no response or acknowledgement mail from Hyundai team to my email which was sent on 26th May 2022 around 10:51 AM from my personal email: [protected]@gmail.com. Kindly look into this matter related to my refund

I have booked Hyundai i 10 Nios on 29/03/2022. Delivery timeline is 60 days still there is no proper response from dealer.

Already i am having creta and customer of Hyundai based on your previous service i have booked a another car but i am un happy and i not getting proper solution till now