Hyundai Motor India Complaints & Reviews

We have hyundai tuscon no HR 60 G 0018 in name of Rajiv Kumar Garg which we have purchased in Oct 2021 from Berkley Hyundai Chandigarh.At that time we have checked many times regarding pickup of car for service, they have assured us that they will pickup the car from our address for service.Now today i have booked the service and ask them to get the car pickup for service, they said they will get it pickup.After sometime they called back again that we cant get the car picked up as according to their driver the address is far.This is the same address on which assurance was given to get the car pickup.The service of Berkley Hyundai is very bad and this is not the 1st time they are showing this kind of bad service.Kindly do the needful.
Regards
Rajiv Garg
[protected]

Sir,
My name is Harish Tyagi and my Tucson car Number is UP14DZ 2900. My Mobile Number is [protected].
On 5th of May I go to Sunrise Hyundai, Patparganj for Bumper and other Parts repair, Insurance Adviser complete the Survey on the same day .
Till today 18 day has been passed but there is not any positive reply from the GM of sunrise Hyundai. Mr. Omkar Tiwari (GM) is too rude and unprofessional. Please pay attention of his words :- “तुमने हुंडई की इतनी महंगी गाड़ी ली है इसके पार्ट्स आराम से नहीं मिलते तथा कोई टाइम लिमिट नहीं है की ये पार्ट्स कब तक आयेगे”।
What does it means, does I make a mistake by purchasing Hyundai Tucson. I am really very disappointed and helpless with the behavior of these employ who are truly Unprofessional.

I have bought my i10 grand diesel in 2017 and since then I am having my regular service but still my engine is not working its back compressor is completely shut. It’s my fourth purchase from Hyundai and I am really disappointed by their response . I am requesting the company to take my car and repair the engine under the authorised company service but they are not at all cooperating me in this matter If they will continue with this behaviour I will take proper action against them

I’am Manojkumar jagtap from Saswad maine Somani Hyundai ko 4 jan 2022 ko CRETA E CRDI Model Book kiya. As per Mr. BANDAL Commitment Maine 31 MARCH 2022 ko All Disbursement Amount SOMANI HYUNDAI ko Paid kiya. Mere 2 month ka Hafta Bank Se Cut hua hai. Muje Abhi tak Gadi nahi mili. No one is responding to me. All fake commitment Kar Rahe hai. Gadi Allot kiya hai.Fir Order Cancel kiya Aise Fake commit De rahe hai. Me Police me Fraud ki Case Dalne wala hu. Muje Koi response Nahi mila To.

I have given my car for service in hundai othorise dealer. My car's paint ware damaged and it's under warranty period . One hundai service advisor name - MR DIPEN (LOCATED IN GODHRA CIT LY, DISTIC - PANCHMAHALS - GUJARAT -389001) Was doing argument and totally neglate my complaint . Then after I meet sevice manage name - Mr JAYMIN I have shared the same issue with him but he also behave like the advisor . I need solution regarding my complaint as soon as possible my CAR ( I -20 Worth rs 9, 70, 000) paint ware getting fed and screw automatically .

I transported my damaged i20 active to Bm hyundai Sahstradhara road Dehradun regarding my car claim on last friday

It’s been a week staff is unable to prepare estimate because there senior manager is on leave from a month

They have been fooling me regarding estimate since very beginning

First they told it will prepare in front of surveyor
Then they told about there senior leave issue
Then they are saying 2 more days only for estimation

I have been vry fed up by seeing their customer service and their lies

And I belong from another district 170km away
These are the services they are giving to me

I will write to their head office regarding how they are sinking HYUNDAI MOTORS name

Dear Sir,
Greetings!

My self “Ashish Kumar†from Rewari city, Haryana.

I had purchased Hyundai Creta [SX(O) - Top Variant] for daily commute from Rewari to Manesar and other
family needs. While buying this vehicle my main considerations were of Safety, Peace of Mind, Long Term
Assurance and association with a brand that believes in Customer Satisfaction.
After doing a lot of research & comparison with other vehicles, finally, I decided in favor of Hyundai
because of my high expectation, in terms of Quality assurance and a trust in brand’s belief of
individual customer satisfaction. This was my dream car and I bought it with my hard earned money, even
I did some compromises with my other necessary requirements.
I bought the vehicle on 4th Nov’18 from Harsh Hyundai Rewari. Details of the vehicle, for necessary
records, are as below :

Model : Creta 1.6 SX(O) CRDI
Registration no : HR36AE9599
MFG DT : 10/2018
Engine No. : 684205
Chassis No. : MALC381ULJM481545
Customer ID : D4FBJM684205
Body Color : POLAR White 2

Initial few months were outstanding with the vehicle. It fulfilled all my requirements just the way I
wanted. But just after a few months, I started experiencing many problems in the vehicle. Being from
the automobile industry, I understand that such problem occurs, and I only wanted a proper address and
solution for my concerns. I particularly approached and explained my concerns to Hyundai Service
station personnel during every service & also a couple of times, in between also, but to my dismay and
contrary to the Hyundai Image (At least I had this image), no satisfactory solution was provided. All
the services were done by Triumph Auto Service Pvt Ltd, Vill - Nakhrola NH 8 Gurgaon. In the subject
vehicle, more than 15 problems still persists and none was corrected by Hyundai Service Center. Every
time, there were fake promises and procrastination of correct resolution, each time, they said that the
problem is corrected but again same problem repeats after a few KMs or there is no proper addressal of
my concerns.
Problem details with the date of problem started is mention below:

1. Black Smoke – 1st Time this problem was reported @ 40000Km on 1st Jun 2020. [According to
dealer it was because of Diesel problem] Same problem again reported on 24th Jun 2020 but nothing done.
Again reported on 14th Sep 2020 @ 47978, they did EGR System cleaning but after that also no
improvement.
Next service was done @50480 Km on 13th Oct 2020, again reported the same problem & being continuously
reported till date. However, again there is no resolution of problem.
After experiencing this problem, myself, I started observing for similar issue in other vehicles on my
daily transit (NH 8) and every day I saw 2~5 Hyundai Vehicle emitting black smoke. I discussed this
observation with dealer staff and they acknowledged that black smoke is frequently reported by
customers & Hyundai is very quietly changing Engine parts & Engines.
It looks like, Hyundai is not at all concerned about finding the root cause and taking a long-term
counter measure of the problem. I feel this is fraud with Indian Customers, Society, Environment, Law
making Bodies and above all Humanity. In this era, where generations are suffocating, ignoring such a
big concern, that too in a high selling model, is a heinous crime. In my understanding, Hyundai Cars
not fulfilling Emission norms in real market situation, and hence, it should be a classic case of
Vehicle Recall and a huge penalty to the manufacturing for willfully destroying the environment.

2. Engine Oil spilling from Oil Gauge Hole & Cylinder Cover – This problem was reported on 8th Mar
2022 when I dropped my car for service personally & requested to pre-check vehicle in front of me.
During the check, it was observed that oil is coming from Head Cover & Oil Level Gauge area. As per my
knowledge, and even informal confirmation by dealer staff, this situation just precedes engine seizure
– means engine may suddenly lock or freeze while the vehicle is moving, resulting into a fatal accident
. This is a serious threat to my safety, safety of my family members, my friends, colleagues travelling
with me and even other road users. This could lead to a catastrophic event.

3. Low Initial Torque – With Black Smoke, the performance of the vehicle also deteriorated
significantly, resulting in unacceptable initial torque. Again, till date there is no resolution of the
problem. In a tricky traffic situation, this could again lead to road accident.

4. Low Fuel Economy – When Black Smoke started, it also resulted in substantial reduction in Fuel
Economy, which was again reported every time, but for no solution, till date.

5. Left side skid during braking: Many time I have reported this problem that at the time of hard
braking, vehicle have a tendency of skidding to left side. This is a serious safety issue, since I
travel on national highway daily for 200kms. This could to a life-threatening event. However, despite
of reporting it every time saying there is no resolution yet.

6. Unstable braking : No smooth breaking, during braking time vehicle does not exhibit stability,
do not inspire confidence. No analysis & resolution till now.

7. Chik Chik Noise from front Right Side near Dashboard – This problem started @ 81271 Km
somewhere around Oct 2021. After that, service done by dealer but no resolution. On 8th Mar 2022 again
requested to rectify.

8. Noise from Gear on 5th & 6th @ 50~60kmph: Problem started @ 59585 Km, Feb 2021. After that 2
services done by dealer but no resolution. On 8th Mar 2022 again requested to rectify.
9. Noise from Rear Side – Problem exists from 2nd service onwards; dealer person pasted some foam
but problem still continues.

10. Suspension not effective, very hard & abrupt noise during pot hole crossing: Problem reported
from 3rd service & still problem available in vehicle. Half the number of times, dealer simply applies
grease, just for the sake of it and the remaining half, changes some suspension part but for no
solution.

11. Kat Kat noise from Steering during Left & right turn: Problem started from 3rd Service, after
that they changed some parts, but still problem available.

12. High Vibration: Till now no resolution of the problem.

13. AC Cooling Low, not working some time: Problem reported from Feb 2021 @ 60000 Km, every time
dealer just changes filter on paid basis but after that also problem not resolved.

14. Outside smell during air rotation knob on inside mode also: After problem being reported,
dealer person pasted tape on AC pipe area near engine side, totally unprofessional repair. No
investigation & identification of root cause. Problem still persists.

15. Outside air noise inside cabin: Same treatment as above. Only God knows how..

All the above problems, I have reported to Hyundai Service Center during each service and moreover in
between also. Due to high quality expectations, I got my vehicle serviced only from Hyundai authorized
dealership on or before service time. But I never received any satisfactory solution from your
dealership.

For all the above problems, satisfactory evidences are also available in attached file. If more
evidences are required, please let me know.
Most of the issues are long pending & not resolved for more than 2 Year & some of these issues are
critical & related to Safety matters. With these serious issues driving this car is dangerous/unsafe,
accident prone.

Hyundai should buy back this vehicle for detailed analysis & identifying effective resolution and
implementing those right at the design stage.

I have handed over the vehicle to Triumph Hyundai on 8th Mar 2022, almost 20 days have passed but still
no satisfactory reply is received from Dealer & Hyundai Team.
I bought this vehicle for a safe and peaceful drive during daily commute, not to make frequent (almost
weekly) visits to dealership. It has caused me deep mental agony.

My humble request Points are mention below:
1. Hyundai should buy back this vehicle for detailed analysis for all critical problems, identify
the root cause & implement the changes at the design level. Estimate the suspected lot of vehicle &
take appropriate action for other suspected vehicles.

2. Refund the amount of my car which I have paid to Hyundai Dealer - 18 Lakh with interest rate of
9.25%

3. All the service charges should be refunded by Hyundai/Dealer which I have paid during service
upto 80000km with Interest Rate of 9.25%.

4. I have bought this vehicle for a safe and peaceful drive during daily commute, not to make
frequent (almost weekly) visits to dealership. It has caused me deep mental agony. It could also have
been a case of road accident by now. Due to above reasons, multiple visits to dealership, not getting
satisfactory response, not getting vehicle rectified, this situation has taken a toll on mental health
resulting in high blood pressure, anxiety and stress attacks. For that Hyundai must pay Harassment
compensation of 500000 Rs.

5. Hyundai Dealer created a situation of fear & sale extended Warranty that also need to refund.

Current situation on above mater:

Matter is under discussion from last 20 days with Triumph Hyundai management & Hyundai Team, some of
the organization’s contacts are below, but no satisfactory response/reply received from them:
1. Mr. Jitender Anand [Triumph Hyundai Service manager]
2. Mr. Gaurav Anand [Triumph Hyundai V.P Service manager]
3. Mr. Jatinder Chaturvedi [ HMIL Service Territory Manager]
4. Mr. Bhat [HMIL Area Manger]
5. Mr. Vikas Bandawa [CRM Manger]

Still no concrete solution received from them and I’m getting harassed and facing some health issues
like depression/stress/anxiety, which has also started to impact my family members.

So, I request to you kindly look into this mater and try to rescue me from these stressful moments.
I hope you understand my situation and you will take some hard actions upon it.
I don’t want to take any more actions because I believe in Hyundai customer satisfaction trust policy.
However, If no action is taken immediately by Hyundai then I will be left with no option other than
forcefully taking below steps:

- File a legal complaint in Consumer court.
- Involve Indian Certifying agencies such as ARAI & ICAT for re-checking COP compliance.
- Written complaint to Government agencies National green tribute /Union Ministry of road transport and
Highway.
- Sharing my experience at Social media platform like Instagram/Twitter/Facebook etc..
With lots of expectation from Hyundai I am again requesting to have a strong action on my request and
to resolve it immediately.

Manjunatha S
Attachments
5:51 PM (4 minutes ago)
to ks-eurodomo.in

Hi,

My name Is Manjunatha S. Yesterday Eurodomo 90 cm Chimney was fired in our house. It was only 2 months before I purchased this from Flipkart. For your reference attached the invoice and also attached the fired photos for your reference. If you need a video also I will send.

I will explain the details: Morning I am done the chapati. After that I am off the chimney but not off the switch board. After 10 to 15 minutes the fire happened but I was not in the place i see the smoke outside because after eating i going to office. Below the chimney nothing is there except the stove.

Just now the local customer care agent is called and he is told not able to give the entire replacement of the chimney. Instead of that we give a 20% discount for the new chimney. It's not a chimney issue, it's a cooking issue.

I do not agree with this because this is not our fault.

Please replace the product or thoroughly inspect the problem. I am going to lodge a complaint against this because I nearly i lossed Rs. 50000 using your product. No one gives anything for this.

And will post this issue with videos and photos in social media, tv etc.,

I will give two days of time. Send a reply soon.

For more information call this number [protected].

Hi, my car got stopped while in drive, am with speed of 104 and car got stopped, my fuel is full and i have no warning .

Contact no : [protected]
[protected]@gmail.com

Hello Hyundai Motors Team,
This is regarding my Verna car repairs was done after replacing the Silencer part at Capital Hyundai service station c-47 sector 58.
The AC Vents of my car were broken and damaged at the time of Delivery and lights of the car right side were not working, Inspite of complaining again and again they did not repaired my car AC vents either the vents were changed or broken by them.
The manager on duty was Shailendra Salin.
I Showed him just after the delivery that ca AC Vents are broken. But no action is taken from his side. Though the engineer has confirmed that the AC Vents are damaged and cannot be repaired.

Further, the Silencer part rear part was damaged and still they installed it in my car i have a video of both silencer and AC Vents.
When i told them that Silencer is damaged then they removed it and installed my old part my whole working day was wasted in all this mess.
Kindly, help me to get my AC vents new installed in my car as the Service engineer has suggested that new vents are required these cannot be repaired.
Kindly ask them to order new AC Vents together with the Silencer part. They have also taken 2000 rs advance deposit for Silencer part.
Thanks,
Archana.

My car is accident but my car is insurence in this under but survey is not complete in 4 days

I have booked an i20 NLine 8 DCT (Thunder Blue) on 21st of February through the Dealer Popular Hyundai, Trivandrum. However, till date the vehicle is not delivered. Please urgently take steps to deliver my favourite car at the earliest.

Though we booked the Creta 1.5 MPI IVT SX(O) vehicle in Oct 2021 at Neon Hyundai, with customer id C[protected], till now there is no clarity when the vehicle will be allotted to us. As this will be the last vehicle going to be purchased by us (I being of 65+ years), my family opted for Hyundai Creta 1.5 MPI IVT SX(O) though my personnel choice is for Maruti vehicle.
Time again we have been assured that the vehicle will be received in Dec 19 which was subsequently shifted to Jan, Feb, March, April and till date there is no clarity. Having been assured that we will get the vehicle in Dec 21 and in worst case by Jan 22, we disposed the vehicle being used by us. As we didn’t get the vehicle till date, we are feeling lot of inconvenience for day to day movements.
When the vehicle was booked, we opted for White dual tone (white and on top black) and it was accepted by your sales person (pl. refer to your mail dated 17 Nov 2021). Later we came to know that White dual tones for the vehicle booked by us are not manufactured by Hyundai, which clearly indicates lack of awareness of the product by your sales people.
In the middle of March 22, we have been assured by your Mr.Sai Kumar that the vehicle will come at any time and maximum it will take one week. Accordingly I applied for Bank loan to save time and my Bank assured to give loan within couple of days. When that didn't happen and presumably understanding the seriousness, you arranged a substitute a Test Drive Hyundai Venue vehicle to visit our village (for which fuel & toll paid by us) which has been planned month before expecting deliver of Creta in March 22.
Since booking of vehicle in Oct 21, we made no. of visits to your show room and made no. of phone calls and rarely there has been pro active feedback to us. Had we known this is the kind o[censored]ncertainty and treatment meted out to the customers, we would not have gone for Hyundai vehicle
Hence at this point of time offering alternate color Titan Grey proposed by you is not acceptable and also as we are not keen on this Titan Grey.
In view of above, we request to deliver the vehicle as booked by us without any further delay to avoid any further inconvenience and heart burn that we made a wrong choice of Hyundai vehicle as well as the dealer choice.
It is not clear to us whether/ when the dealer has placed order to Hyundai Company on our booking and how long one has to wait. Also it is not clear all Hyundai customers suffer like this.
Regards
PP Sastry
Mob: +91 [protected]
Email: [protected]@yahoo.com

I Yash Bansal resident of sector 32d chandigarh recently got my car serviced at Berkeley Hyundai chandigarh (hyundai i20 Elite 2016 model diesel variant) The day I got received my car after service Facing some issues in gear box of car and my service agency is charging me for thier negligence rather than compensating me. It is thier fault rather than my fault. I Request some of the heads of the Hyundai to look upto this matter and solve it as soon as possible

Mere pass hyundai verna car hai joki approx 53000kms chali huwi hai usme engine problem aa gyi hai car warranty mai hai…. Sara kaam aaj tk agency mai huwa hai…. Jab se car li hai usme kuch na kuch problem aati he rhti hai kBhi ac khrab ho jata hai kabhi seat belt work krna bandh kr deti hai kabhi compressor khrab ho jata hai right side ka caliber khrab ho gya break ka…. Gadi mai itni dikkat hone pr bhi koi information nhi aati meter pr…. Abhi engine baith gya hai…. I want ki full engine replace kia jaaaye jiske liye agency mna kr rahi hai…. Mai ek fauji hu khoon paseene ki kamai se car li or tb se li hai isme problem he problem please full Engiene replace kia jaaye…. Or b dikkat hai wo b puri kri jaaye…… itni khrabi hai car mai ki full unit he replce krni chahiye…… car ka number HR31P 7096… abhi jab mai ye engine replacement ki bat kr rha hu toh agency coporate nhi kar rahi hai please help… trust ke sath Hyundai ke customer bnne the plz don’t break out trust thanks…

Repairing work not started till date[protected]

This is in reference to the new Hyundai Creta CRDI sold from your Patparganj outlet against on 06/04/2022, in the name of Om Prakash Bhati. I visited your showroom at Patparganj where I was assisted by your sales representative who guided me throughout the process. The features of the vehicle were explained vividly that included the various anti-theft and security features such as GPS tracking, Alarm system, Status notifications etc. These advanced features supported my decision of purchasing the aforementioned vehicle. But, as on date, I regret to say that the vehicle was stolen from parking in front of my home . Neither the alarm was heard, nor any notification regarding movement of the vehicle was received. As per general understanding the system was hacked and thus stolen. None of the features I had paid for, worked and I had to suffer the financial as well as emotional loss.
Please note that the vehicle was stolen within one month of its delivery and I have doubts that it has something to do with your showroom. Otherwise, how else could the thieves have started the vehicle that could not be started without the key. I do not need to remind you that Hyundai is a very reputed name in the automotive manufacturing sector and incidents like these are indeed a shock. How can a name like yours have such glitches in your manufacturing and why your technical team is so incompetent that a vehicle can get stolen within 1 month of its delivery despite of the numerous anti-theft features?
Since then I have been mailing the company and has got literally no response from their end, and neither their software (bluelink) has came up with any kind of help when I needed the navigation history of my vehicle. Its been half a month and their is no help received from the company.
HYUNDAI HOLDS NO EMPATHY TOWARDS THEIR CONSUMER.

My complaint towards careless staff,

My name is Geethu Manoj. I am trying to find the correct month & year of manufacturing for the Hyundai Grand i10 Sportz that I purchased in December 2015.
Details are as follows:
Model: Grand i10 Sportz 1.2 BSIV
Chassis no: MALA851CLFM384893
Engine no: G4LAFM87720
Registration no: MH04 HF239
From: Mithila Cars PVT LTD, Unit no 3, 4 Hatkesh Industrial Estate, Mira Bhayander Road, Mira rd E (which is currently shut down)

While purchasing the car in 2015 I was told this is a newly manufactured car. This was registered in my name on 5th january 2016. However, when the registration documents came, the manufacturing year of the car was mentioned as 2012.

Kindly let me know how to resolve this issue as I am facing problems in selling this car.

I have registered a complaint with Hyundai about the paint peeling off. They didn't even respond to my emails. I have share all the pictures with them. They have missed few layers of painting because of which the the painting is coming off when we are just cleaning the car with water. This is a manufacturing defect.
I directly went to showroom to get this resolved. Initially over the calls they accepted to do a full body painting. Now they are saying that only affected parts(5 panels) will be painted and they are asking me to raise a complaint again when the other parts paint start peeling off. I am not sure why they don't want to repaint other parts. How does it look if only 70% of the body is painted new leaving the other portion as it is. They are asking me to pay some extra 35k if I have get it painted full. They are not compensating me for the trouble that I am facing without having my vehicle for more than 2 weeks.

1. Why did I get a defective item?
2. Why are they not ready for a full body painting?
3. Why should I suffer and give them the car for 10-15 days for painting?
4. If I have to re-sale the car one would think why this was repainted and will not come forward to buy my car.

I have raised an email complaint to [protected]@hmil.net and there is not even a single response from them from the last 1 year.