Hyundai Motor India Complaints & Reviews

Dear Sir, I have claimed my car venue, now we did not have a part, so the company said that it will come in 2-3 days, but today it has been more than 30 days but till now the part has not come, whenever we ask So told that if it comes then it will be distributed but not told yet pls help
My name ovesh kumar
Mob[protected]

The following email was sent to HMIL customer service support but no information has been received in reponse.
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This is to bring to your attention that my father, Dr. RP Singh's car (Hyundai Alcazar bearing Registration Number HR-98-B-8608) was involved in a Road Traffic Accident on 22.03.2022, following which he immediately sent the car for repair of damage (to front bumper and back trunk) to Dee Emm Hyundai Workshop, Gurgaon as being a senior citizen he requires the car on a daily basis for his day to day medical and other needs. However, despite the passing of over 7 days till 29.03.2022, no repair work has commenced on the repair of the aforesaid car due to non supply of the back trunk by Hyundai Motors India Limited. My repeated attempts to make the customer care act have failed.

Please note that the said delay in supply of the back trunk which is necessary for the repair of the aforesaid car is a deficiency of service, which needs to be rectified by HMIL on an urgent basis. Non-availability of spare parts cannot result in inconvenience to the customer who has purchased the car on the basis that in case of any damage to the car, the repair would be carried out within a reasonable period of time. The delay of 7 days (and continuing) in making available a basic spare is not reasonable as per the standard in the Indian car service industry. Dee Emm Hyundai is further demanding parking charges for the period in which in service is not being carried out due to the fault of HMIL.

Accordingly, I request you to make available the spare parts required for service of the aforesaid car at the earliest, failing which I will be constrained to approach the legal authorities for appropriate action including by filing a complaint against the concerned individuals and also by filing a complaint to ASCI for false advertisement about availability of quick service made by HMIL while selling their cars in India.

Hi Team,

Recently, I bought NIOS I10 Megna model from Aryan Hyundai motors Amritsar and I booked this vehicle on 12th Jan'22. Actually, vehicle booked considering 2021 model features and it was informed, there is no change in 2022 model. Car delivered on 29th Jan and, later on noticed, parcel tray is missing. After checking with dealership, they told, pracel tray in 2022 model and now I'm facing lots of dificulties as there is no other options to install pracel tray as brackets are not there And, to install pracel, whole trim needs to change which will cost arround 10k including pracel tray and trim change.

I'm very disappoint with this issue as I booked this car considering 2021 model features and there is no display was also available where they can informed that parcel tray will not be available.

Need your help to check on this.

It will be great full if you could arrange pracel tray.
Vehicle number - PB02EG1648

Regards,
Rishabh kumar
+91-[protected]

Sir i am the custodian of CRETA EX CHADSIS NO. MALP 812LNM291922
DELIVERED to me on 14 march 2022 By DEE HYUNDAI Allhabad with all the registration related papers the told me that as it is issued by GEM portal so registration should be done by you and i found it very difficult in March month .many time i tried to pay the fee but But the RTO SITE got hanged And fail to registerd. This is big problem which dealer imposed on me now the penalty has also been imposed. This is only because of dealers service failur . I request you to take appropriate action and refund the penalty.also help to get it registered. Sushil.[protected]@licindia.com

My car silencer got burst on it own just after running 36000 km and the company is not taking any response in last 15 days on my complain my complain id is 1-[protected]. I never accept this kind of behaviour from the company and even the nrl service centre didn’t help me out with anything in agra my car number is UP80DZ3195. And i want full compensation from the company

Hi,
I have Xcent 2014 petrol model, Its mileage is only 7500 km.
I am having a problem of hard steering, On contacting the Kothari Hyundai, Kharadi Pune they told me that torque sensor has gone bad and i will have to pay around 25000/- to get it replaced.

I have searched online and offline it seems to ba a manufacturing defect in Hyundai cars, My car has run only 7500 KM and there is no wear and tear then how
can this internal part got damaged and why only the torque sensor
can not be replaced, its some issue with electronics( manufacturing defect ) as after clearing the error code it starts working for some time.

Kindly help me resolving the issue and replace only the faulty parts rather than
the whole assembly costing 25000/-

Thanks
Regards
Arvind Kumar

Am a Senior Citizen and was keen to drive and own new Creta SX(O) and accordingly booked the vehicle during November 1st week 2021 with Blue Hyundai Bangalore, who assured to deliver the vehicle between 8 and 12 weeks. But since the delivery was doubtful, the dealer convinced me to change the vehicle booking to Hyndai Alcazar and assured to deliver within 4 weeks and this change was done during 2nd week February 2022. Now, last week they confirmed me that chassis has been allotted to me and will be delivered within 10 days but it is not coming through. Am very much disappointed and annoyed. Today I have cancelled the booking and asked them to refund the booking amount. My complaint is when the dealer very well knows that the vehicle cannot be delivered in a short time why give false assurance to the clients. By this I have lost confidence on Hyundai and will not recommend anyone to buy the vehicle. My desire and ambition to drive new vehicle has died. I do not know whether I will drive a New Hyundai vehicle in my life. Am so frustrated and hence complaining to you.

With Pain
Srikanth P B

Hello Kia India,

This is a further frustration to your dealership dealing.

On February 3rd, we have sent our grievance to [protected]@kiaindia.net elaborating about not delivering the Sonet we booked for almost 6 months since September 2021, now I am so HAPPY to add another 2 months to it.

After my mail to kiacare, we have got an reply asking for Apologies for the delay and the very next day Kiacare followed me up with the complaint and said it has been now forwarded to the dealership and is it okay with me to close the ticket. Kiacare was so eager to close the ticket asap but not address the issue.

Few days later, I got a call from our dealership VST Motors, Salem and they said, my name has been listed out and promised for the March month delivery. But until now there were no calls from the dealership end. So I had called them up on 20th March only to upset myself learning that the Car has not been billed in the company. When asked for an explanation, I am getting the same old replies saying Production delay, Chip issues, this and that.

When Production is not to the mark, why dealership has to take bookings and upset customers?
I see so many ads from Kia about the launch of new cars, I am happy about it but what is the point in doing so when previous released models are not being produced when there is already is demand. I would suggest Kia India to take a Bite which they can.

I can give one more chance to KiaIndia to fulfill my dream even after hurting myself for 7 months.

Please let me know when I will get my car, if that is not possible, KiaIndia can suggest me for an alternate brand

Below are my details:

Booked Name: Jagadeesh
Dealership: VST Motors, Salem
Booking no: B[protected]
Model: Sonet G1 OT 7DCT HTX

Creta service personnel have improper training/experience in doing their work. Even normal services are very poorly handled and vehicles given back with more problems than when brought to the center. I have personally seen the shoddy work (Brake sluggish)& asked to rectify & done. Center claims they attend to the new problems - NOT WHY these problems occurred. Most customers know very very little on technical aspects since they fully TRUST the service centre. Very worried how many accidents are caused due to improper work being done by poorly trained & poorly experienced technicians.
Suggest, accident investigation should also include service records (like aircraft) since improper work can also cause accidents.
Case in point, flawed wheel balancing, brake checking as part of warranty leading to poor brake grip AFTER SERVICE, tire incorrect fitment leading to wobbling - but technician claiming bearing problem. Other service aspects ...
2. Extended Warranty is an eyewash. On purchasing EW, was told it covers map & software updations. But each dealer looks only to make money. Hyundai specifically mention "not covered items" but not covered items leading to grey areas, left to dealer interpretation.

Suggest Hyundai seriously investigates staff training & compliance to technical work procedures.

Dear Sir,

I relate this email to a very serious complaint about my car i20 which is fake claimed as trustworthy car of India (details as given below):

Model: i20 magna +VTVT
Registration no: UP-14ED-7898
REG DT: 5th Oct-2019

I bought this car on August 2019 from MR Hyundai, Loni road, Shalimar garden, Sahibabad. All the periodic services of my car up to the recent service of on August 2021 are done at Authorised Hyundai Workshop at MR Hyundai and Sachin Hyundai, Budaun. So, these service centers have all records of my car. Till date my car has run only 20700 KMS

I have faced a serious problem in Hyundai car as I was travelling from Budaun (my workplace) to my hometown Sikandrabad, Distt-Bulandshahr, U.P. on Thursday, 17th march-2022 due to HOLI festival with my family. Suddenly, I found the Clutch became very tight and I was unable to push that and couldn’t change gear or not even neutral the car, when I pushed again clutch became free and something was broken in clutch assembly (I thought so) and car engine stooped same time. With God grace, my speed was around 50-55 kmph so that I could control the car with indicators and hand brake and reached aside the road and also pushed the car for parking at distance from traffic. The time was around 5:30 PM and location was outer area of Ahmadgarh town, distt-Bulandshahr.

I arranged a mechanic for checking the issue but he told that this needs to be handled by Hyundai service centers. Meanwhile my family with 2 little kids were in tension because of outskirt area and HOLI festival time as many of the drunken people were roaming on roads commenting on us. This was very embarrassing moment for us and our safety was on high risk. I called Hyundai On road assistance. They said that crane will arrive in 3 hrs approx. But it was already 8:00 PM and no crane came to help. Then I booked a crane (on my expenses) from Bulandshahr which was approx. 40 kms from my location. That came at about 9:00 PM and reached at Delta automobiles, Bulandshahr around 10:20 PM and left car for repairs. Me and my family suffered a lot that night and gone to our destination which was about 25kms from service center by public transport with lots of trouble and luggage.
My concern for telling this story is that, my car is under 3 years warranty (approx. 2.5 years completed yet) and also have valid insurance but nothing worked in Hyundai office and I had to pay 17000 rs (bill attached) for clutch problem and 4000 rs to crane person from pocket. Means after sales service is very bad and staff doesn’t escalate the issue timely.
Also, my car is not reliable which could lead accident that day and many people suggested me to buy old car from showrooms verified but I purchased new car thinking that Hyundai I20 is reliable car but actually that could cheat you anyday anytime boasting of fake safety of customers. I would request to Hyundai personnel that this issue to be escalated and refund my amount expend and thoroughly inspect this car again for safety. As i20, I found is WORST car I bough ever in terms of safety.

Regards,
Naresh

Kindly attention apollo tyres and hyundai

This is Rahul from chennai I have purchase Hyundai creta delivery date on 17 Mar 2022 on the same day delivery within 1 hour while travelling our rear tyre has burst and found a big hole on it

As per Hyundai I have 6 month warranty period for our 5 tyres so tat I have taken my car and visited service centre in Ambattur ( chennai ), they said they can’t help us for defect tyre moreover there was no proper inspection taken for the tyre, I have requested them for new tyre replacement but abruptly Hyundai service team rejected my request without inspecting defective tyre, as per self experience a brand new car tyre will never get fault on the first day of delivery and it’s completely shows manufacturing defect

Now we are afraid to take the vehicle for a long drive with my family which is not safer part for any o[censored]s, if any bad occurs for us apollo tyres and Hyundai has to take the complete responsibility and we are not satisfied with the apollo tyre and the Hyundai service team I met on 22 Mar 2021 in Ambattur (chennai )

I am looking for immediate remedy for defect tyres of my car if not further legal action will be taken against apollo tyres and Hyundai

Details

Name ….Rahul R

Model…All new Creta

Delivery date …17 Mar 2022

Purchased showroom …Kun Hyundai Anna Nagar East (chennai)

Service …Kun Hyundai Ambattur (chennai)

Issue ..tyre bursted and found big hole on it

Dear All,
We have purchased new vehicle today from shanti Hyundai. There is issue from starting delivery of my car . They make a insurance from kotak without information to me and also fast tag issue without information.
Gime me only Rs 150 in fast tag after paying Rs 600 .can you specify me what is the charge for issuing fast tag change insurance company process. I coming from Gurgaon for taken delivery Mathura.there is bad experience with shanti Hyundai.

Shivraj
[protected]

I am Major Ashwin, Doctor in Indian army
I booked Creta sx exec model on 31 jan 2022, on Kun Hyundai ayyapanthangal, Chennai . They promised me 30 to 45 days of delivery time. I even spoke with the manager, they say the csd veh are not yet alloted for this month . They have always been lethargic with the customers who do csd purchase . I kindly request you to look on the matter as we army personnels deserve respect and priority . I have worked in pakistan and china border for 4 years for you people . I need this assistance . Thankyou .
Ph numb- [protected]
Pls act fast .

I given service on 15/3/22 at Pavan hundai tumkur. My vehicle had minor damage . I hand over my policy to insurance looking guy. After repair I got call from show room says that your car is ready I went and I saw the what are the repair done in bill . I ask the explanation that . I object some of the things they billed . It is my duty to ask the clarification from the show room person. But I ask some questions he rudely talking with me. Infront of manager he is arguing and Manger couldn't come and solve. I'm very disappointed regarding how hundai company gives training talking with customers. My part is your service looking person talking so polite. But insurance looking person talking rudely. I want to sell my car and going for other company. I will not refer to buy your vehicles to my family & Friends. I looking that in future I'm getting pain is not happens to others
My vehicle nor : ka06p6118
Name : madhu jois

I booked nios I10 car from Rama Hundai lajpat nagar delhi and paid rs 11000 as a registration amount but due to personal reason I cancelled booking but despite many request Rama hundai dealer not giving back booking amount . You are requested to d needfulso that i get my hard earned money from dishonest hundai car dealer.
Thanking you
Manju vyas singh
[protected]/ [protected]

Because of your one employee his name is Ashok Hadiyal. He broke the signal in dafnada, Ahmedabad. Because of that I got memo of rs. 500/-. On 9/3/2022 I got the memo receipt i send to ur hr manager but till now I didn't get any update. Kindly do needful because tomorrow is Last date of memo to fill rs. (That day my car is in that service centre) planet hyndai, Ahmedabad. Thank you,
David Dabhi

I am not satisfied with dealer i purchased 2 car by April 2021...I urge put my request regarding the seat cover but management is not resolved the problem..i concerned my proble by December 2021 still is not yet resolved..car number MP 13 CA 8360..Aura ...my name Amber Gangrade s/o Chandra mohan gangrade..[protected]

Hlo I have creta car which no is PB08 ET8016.As per due of 2nd service i have gone to hyundai showroom near vadala chowk jalandhar.After service when i received my car It has been damage of bumper & light. company guys says its our fault so i change ur bumper & light. After 3 days when i received my car but there is no new bumper they repair it but scrach r seen & no light replace. i want to now that what is my fault . To much harresment. my new car has been painted now its not orrignal.

Dear All,

I belong to middle class family after so many year I have taken the decision of purchasing Hyundai car considering the previous experience in my family with Hyundai brand and after that purchase the car before 2- years back and I am really fed with the issues I am facing regularly from last 2 -years. I think this is the worst decision which taken in my life of selecting Hyundai Grand I10. I have purchase the car on bank loan and I still paying his instalments from last 2 years and also pending for another 5- years, now I am really fed of doing additional cost which is almost 70-80 thousand extra for having the issues in my car which is company fault car which is lying at my end now.

Now again on 14th March 2022 there is heating issue of engine in my car which is lying at M/s. Equity Hyundai Motors, Rajkot from last two days. Today I received the call from the M/s Jahid Admani who is the service advisor that your car is getting heated up and again you have to make the head of the engine which will cost you around 30 thousand, but why I have to pay the amount again and again for the same thing which I have paid twice and still the problem persist.

Initially I have also mail the same issue on 31/03/21 at that time heating issue happen and total engine was made new for which I have paid almost 50 thousand and again.

Next time it was the same issue where there was coolant gets disappear and I have put the car again at that time they told me that it is just air issue in the coolant tank and paid 29 thousand which happen in June 21.

Another 2-times due to accident I have change almost all the parts line radiator, fan, thermostat in insurance.

I think there is lack of training and there are no skill labour in Hyundai Authorised Service center who can detect the problem correctly and able to resolve the issue.

Owner : Sameer Viramgama
Reg No : GJ03LG4354
Engine No : G4LAKM505854
Chassis No : MALA851CLKM069775
Reg Dt : 06/01/2020

NOTE :- Now what to do with this car as I don’t want this car anymore. If company is not taking my problem seriously I have to highlight this issue in media and also have to put fraud case against company.

Looking forward for your real help in this matter.

Thanks & Regards,

Sameer Viramgama.

( Proprietor )

PARTH CONSULTANCY
402, Krish Business Planet,

Near Panchnath Mandir,

Rajkot – 360001.
LANDLINE No : +[protected]

Mob No :+[protected]
EMAIL : [protected]@hotmail.com

Navkar Hyundai Nandurbar dealer is bad and its service is worst