Hyundai Motor India Complaints & Reviews

I booked "New Creta MPi 1.5 SX (O) IVT P WHITE with Trident Hyundai Whitefield showroom on 9th Oct 2021 and they promised delivery within 4 months of time. I waited till January 2022 but they didn't kept there promise. I visited their showroom many times (4-5 times) but they kept on giving lame reasons like "Car is not allocated", "Chip shortage", "Russia-Ukraine war" etc. etc.
In the month of January-2021 they made me do extra payment of 10% of car value and promised me early delivery of car, but there is no response since then.
To make things clear I asked them to show number of car booking of model/color and the number of cars of same model/color allocated to showroom since Oct-2021, but they are not showing that as well.
Now that April-2022 is also coming to an end ( 3 months overshoot than what was promised), I want compensation for this unexpected delay and extreme discomfort caused due to promises not kept and continuous running around for car status update.
Executive Name is "Nishanth".
I am attaching bill copies for reference.

Santro automatic 3 year old total running about 8000 km damaged clutch plate
UK 18 j 7588
Mib [protected]

Hello,
I purchased a creta on 19feb22 from kandivali showroom.
At the time delivery they said we will courier you fastag, RC book and insurance paper within 2days.
I wait for 2 weeks but still I didn't receive it.
I took follow up regularly he again said, we will courier in few days but there is no action.
And now they are not receiving any calls.
very disappointing service you are providing.
Expecting resolution as soon as possible.

Showroom: kandivali, mumbai
representative: Amit
my vehicle number: MH05EV9777

Regards,
Akshay Vishe

Hello Sir/Madam,

This is regarding my Grand i10 automatic 2016 model. In less than 20000km o[censored]se, the most critical part ECM is not functioning properly.

The car is stuck on the 3rd gear and doesnt change after that. I have seen multiple users complaining about the same thing. This seems like a company defect and should be recalled.

Also the cost of ECM is not cheap, it is around Rs 28000 and...

Co driver seat belt senser was missing after repairing of car in December 2021, I all ready informed to workshop and they ask me that they will check but no response after a long time and again an again ignore to my compaint finally I gone their service centre in April 2022, and ask about the problem but they are ask me that seat has no5 any senser and they also not resolve the problem. Nimbus hyundai ghaziabad, meerut road.

Have been a Hyundai customer for 12 years, however after yesterday's service experience at Shivalik Hyundai Bopal Ahmedabad, I may neither buy nor recommend Hyundai cars as their service quality has been degraded. got my car service yesterday however post service both the front Suspensions became stiff and the service dealer denied any responsibility of such mishap. I am really disappointed..We have bought Accent in 2010, i20 in 2015 and Creta in 2018 but now I don't wish to buy any Hyundai car considering the poor service quality, especially in Gujarat, India.

My self Amrit Bhabasagar of At-Sambalpur, Dist-Sambalpur, Pin-768001, Orissa. I purchsaed Creta SX having Vehicle no OR15R3017.
I had given my vehicle for repair due to vehicle issue, by claiming the insurance, but one of my part broke at the mean time of repair by them, they told me that this part is not present with us, we will inform you and solve the issue dine 7 months
Today on Dt:15.04.2022 i again came for service and told to the service manager, but he is not responding.
It's my humble request you to kindly solve the issue and take this issue as a serious note .
Regards

Amrit Bhabasagar

[protected]
Sambalpur
Orissa

December 2021 I send my car for repair in nimbus hyundai ghaziabad, but when I receive my car after repairing, my co driver seat belt buzzer not work I find that some part is missing that's why seat alarm not work when someone not wear the seat belt. I informed about this problem in workshop but they are not give me any response and solution.

This matter is regard to the problem arise in our Hyundai Xccent car on 12th April 2022.

We had gone to service centre at Bharuch where we had came to know there is engine problem with our car.

Our car has run only 57000 km and it was purchased in March 2018. We had done regular service at 5300 km from authorised showroom service centre.

To our surprise how could the engine part of a renowned Hyundai company can have such problem at lowest kilometre where Car has run only 57000 km in 4 years.

Although the car was service regularly at authorised Service Centre.

It is not our first product from Hyundai we are already having two Hyundai cars since 2011 and they are in good working conditions.

We expect your solution in the matter on urgent basis as normally this kind of issue has never happen in a brand like Hyundai.

Waiting for your reply on urgent note.

Regards,
Chetan Anand

I have purchased new creta 26 July 2020 from Hyundai motor India company provide me 3 YEAR UNLIMITED KM WARANTY my vehicle no GJ01KY4606 but my car only 52285 km run and i am facing starting problem and i am raised a complain no 1-[protected] and my vehicle in service station from 11/04/22 but my complain not resolve they are told me your car warranty is finish so want to money to resolve the problem or told me you can do resolve your problem outside of Hyundai so please tell me what can i do because Hyundai give me FALSE COMITMENT 3 YEAR UNLIMITED KM so pleaseI REQUEST you resolve my complain other wise return my vehicle
REGARDS
VINAY RATHOR
[protected]

Hello,

With all due respect, I am writing this complaint regarding your car service center.
Name of Service Centre: Advaith Hyundai Service Center,
Address: Devarabeesanahalli Bellandur, Bangalore 560037.
Repair Order: R[protected]
Opened Date: 09-MAR-2022
Service Coordinator: M. Dhuruvasan
Vehicle No : MH-42K5680

I have been using your service for quite a time now for the maintenance of my Hyundai Grand i10 car. I gave my car to the above service center to change the gear bearing and oil seals. For this work including labor costs they gave me an estimated quotation of INR 4000, then after some days they forced me to change the clutch & pressure plate and charged INR 13000 for the same. After this work they came with a new problem like some noise was coming when we shifted 5th gear so they changed 5th gear bearing and its assembly and they increased estimated quotation up to INR 23239 also they took more than one month for the same. They charged me an expensive amount too.

Yesterday (12-MAR-2022) When I came to pick up my car after the test drive we observed my car's AC Compressor making some noise which was not observed before (Even during two previous test drives taken along with the service coordinator). Since from 09-MAR-2022 my vehicle is in the service center only.

Now I have to pick up my car but the problem with the AC Compressor should be rectified by your side because it was in good condition when I handed over the car to the service center.

Now the estimate shows 27490 INR which I have no clue about. I am so very disappointed. Hoping to do the needful at the earliest from your end.
For further inquiries, you may contact me at the number provided below.

Best Regards,
Pandurang Bhagat
Phone: [protected]
Email: pandurang.[protected]@yahoo.com

I have bought brand new elite i20 diesel in 2017., right from beginning I have found noise in suspension, the same has been escalating with trident Hyundai- Mahadevapura branch- Bangalore and they did not solve the issue. Later on I have shown to Advaitha Hyundai near battarhalli- Bangalore they have also failed to get resolve the issue.

Kindly look into this and sort out it on top priority

I am Dr sreeshyam ks, owner of Creta automatic KL41 K 1991 was on regular company service. Recently completed service 1000km back.now my vehicle got break down at idukki, near damtop junction from today 2 pm . I tried many times to get a roadside assistants from hyundai . At last I got the contact of kumali team. When I explained the status of vehicle, they were arguing that the complaint is of battery. They asked to me check and charge the battery. It is shame on the hyundai service centre to insist the customer, especially who is trapped in a highrange region to bring a battery and himself to check. I multiple times informed that with the help of mecahnic I checked the battery status of vehicle and noticed as healthy. I was waiting for them for long time since 2 pm . Take necessary steps for rectifying this behaviour from your part.

Main 10/04/22 Ko paid service ke liye libra hyundai dhanbad workshop gaya tha waha mujhe car ki blutooth kam nhi kr rha tha usko bana kr nhi diya gaya kya ye kam service me nhi aata hai kya ...?plz help me..

Dear Sir,

As below mail of continue sending Tucson car ac service problems, after that, we had received 2 to 3 times call but still not given information about parts received or not of any messages and my car still lay down at Hyundai service centre at Bhuj-Kutch-Gujarat. Also when we send mail to head office in Korea after that we have only received phone calls from Hyundai service station but they are not given my car still date.

Hyundai's car has the best technologies and nice car due to this reason I am permanents customers of Hyundai Company and I had purchased in my family 4 cars. But your company's dealers not given customers satisfaction and also staff and in-service station having less area and only try to talking sweet languages to customers for settling customer’s problems.

Hyundai's company’s impression goes down due to dealer’s policies. and only talking with customers to settle the issues is not good but to try to give the best service to customers and dealers' owners not give fully attended in staff persons, due to this reason we got a reply from staff what to do for these service problems and also in when doing Hyundai car service and parts dealers owners get good profits. So if dealers think I will give good customers satisfaction instead of not only get profits.
Hyundai's company’s prestigious are in dealers owners hand so if dealer's owners feels to give best service satisfaction to customers then Hyundai's company’s get nice prestigious from customers.
So finally we request to Hyundai Company to give the best service satisfaction to customers.

As per Subject above My i 20 car got yellow Pigment under Door rubber, so I went to service station they tell me to do it in insurance. My car is in waranty so why I do it in insurance, it is subject of quality of paint and Rubber also..but they are still refusing me to do so..they told me that they are not getting permission from department..

We purchased new car from Hyundai dealer Sunrise Hyundai, Plot 96 Patparganj Indl Area Delhi-110092, in exchange of our old Hyundai car i10.

After following up rigorously, we managed to get RC transferred 08/09/2021 (after almost 7 years of car exchange).

Vide our mail dated 14/08/2021, we informed that a challan has been issued against car which was exchanged in 2014 with SUNRISE HYUNDAI. Since then different employees of SUNRISE are fooling us with assurance that it'll be paid in coming day or two.

But even after passage of 8 months now, payment receipt is not being shared by SUNRISE HYUNDAI.

This is clear case of cheating and fraud with customers. We also informed them that on 05/04/2022, traffic police officers visited our premises with challan copy to be presented in court on 07/04/2022.

We immediately informed about this to SUNRISE and they are still luring us with their corporate tactics for which they are trained in HYUNDAI, to make fool of customers.

We are in touch with SUNRISE employee [protected] (KISHAN KANT) who is trained well in fooling customers.

We ONCE AGAIN advise the dealer to pay the challan and revert back with the payment receipt

On non receipt of payment proof of challan and transfer of ownership formalities completion proof we shall be forced to register official complaint with our local police authorities.

Regards
Sarthak Mittal
[protected]

I have purchase a hyundai i10 nios on 03042022 and within a week on 08042022 apollo tyre was burst and luckily i was survived. Quality of tyre was so poor. Only after running 170km tyre was burst. I urge company to immediately replace the tyres of my car

On[protected] car start. On 8 apr 2022 car not started . car parts, paint patches on my car, tyres tempered, damaged, commitment of parts warranty, words not being fulfilled, struggling from raja motors. my car is being damaged by raja motors previous complaint no -N[protected] November. My car parts order many times but no work managers. In My previous complaint parts of my car unbalanced not proper fitted, many parts corosions I also commented dissatisfied but raja motors executive do my fake sign on tablet . in your service center raja motors. I have recieve call for 02 march 2022 for call repair raja motors executivebathinda and message. Many times managers call coming and inviting me for car repair
I HAVE CRETA SXO[protected] HAVING CUSTOMER ID C[protected]
VIN NO MALC381ULKM548479, PB23Y0064 . It is in full warranty 3 years and full zero depression insurance. I had given my car for repair at your service centers of Hyundai raja motors bathinda on[protected] with open Repair order R[protected]now not show have proof) . previous R[protected], R[protected], R[protected] BILL NO B[protected]. . Several times visited again same problem repair orders opened I have many proofs.
The manager of is manipulative me and they are harassing me and they shows they are doing work on car but in actually they r sitting in office and try to fool (have all proofs and check your parts orders history)
And they r having any kind of angriness because m message on social media . I have all proofs audio and emails and many more evidence. I also complaint to higher authorities . They are also involved in this. Many times they invite me (emails and calls) for some parts change in warranty some parts in insurance but in calls shows they do work on my car commitments but in actually they tempered my car managers harassing me.

#HyundaiIndia should take a strict action. Wake up Hyundai, wake up... Its time to review your services head but also how they treat the customers. Hyundai will came is in news again for a wrong doing! Unprofessional unethical worst services hyundai. I complaints many times but till no resolution. Please resolution to me and give it to me with fully repair as soon as possible .

Thanks

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Dear Sirs,

I booked creta S petrol on 17th Jan 2022 from Magadi road Sunkadakatte Bangalore and i have been contacting Sales Executive Mr. XYZ and also company call centre no at regular interval but till date i did not get any updates regarding delivery of vehicles. It been nearly 3 months that neither showroom delivering the vehicle nor updating the status. Facing such a worst experience feeling sad. In other places at different locations getting delivered vehicles within a month. Yesterday also I called showroom no [protected] more than 25 times but no response. Showroom staff just killing customers valuable time.

Kindly look into the issue.

Thanks and Regards,
Shanmukhappa
Bank Manager
Customer ID: C[protected]
Date of booking : 18.01.2022
Deposit amt: 10000/-