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A
ashish20jain
from Dehra Dun, Uttarakhand
Dec 3, 2017
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Address: Kurukshetra, Haryana, 136118

I gave my accident car to kaushalya hyundai kurukshetra on 6/09/2017, even after 2 months i didnot received my car. I complained to hyundai on 25/10/2017 but still no response from hyundai. This time u people really tested our patience. This negligence and casaul approach towards your duty. You people charge us not doing anything free, than why this casaul approach. I m really disappointed with hyundai service.

Kindly look in to matter.

Ashish jain
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    J
    Jivendu
    from Bengaluru, Karnataka
    Dec 3, 2017
    Mar 30, 2023
    This thread was updated on Mar 30, 2023
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    Address: Bangalore, Karnataka, 560035

    Purchased automatic creta last week.

    Immense burning smell after few km of ride when parking the car after the driving.

    Noticed this from day-1, but was thinking it to be new car smell. But now the smell is really bad and comes in open areas on opening the windows also.

    Made a complaint over email. Will take the car to the service centre tomorrow. Drove around 300 km only till today. Very sad and upset as had bought this car with lot of expectations, but hyundai seems to have completely forgotten quality control.

    Seems that the car was lying with the dealer for a while. Suspecting the problem to be known by them.

    I was delivered a dirty car with solid water scale deposits on body and glass, which however were removed by polishing the following day after delivery when i had to take it back to the showroom. (Advaith hyundai - orr, bangalore) had to undertake the hassle of taking the new car to service centre the very next day of purchase and waiting 3 hrs over there.
    I have exactly the same issue in my brand new Creta CRDI. Taking it to the dealer tomorrow.

    Has your issue been resolved?
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      G
      G K Mahajan
      from Hoshiarpur, Punjab
      Dec 2, 2017
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      Address: Chandigarh, Chandigarh, 160047

      Bought an i10 car (Magna) in april 2013 from klg hyundai chandigarh. It was being regularly got serviced from above company. Since klg hyundai chandigarh has closed business, this car was got serviced from berkley hyundai chandigarh on[protected]. It was brought to the notice of this being by service engineer of this company that its rear shocker and driver side safety belt needs replacement. This car had run only 21000 km and that too only on chandigarh roads and that too single handedly by this person who is now in his 72 year of age. Our family has three i10 cars. The first one was purchased in dec.2007, the second under reference and third in 2014. When the 2007 model is giving satisfactory service after 10 years, should a 2013 model be so bad? It appears as if the rear shocker and driver side safety belt fitted in this car were defective. It is as such requested that these be got replaced at the expense of your company at an early date even though its warranty has expired. Complainant to this effect 23rd november 2017has gone unattended so far, hence this request.
      I am changed the stearing moter pay in RS 5000 in after 1 year, but this time also complint in stearing, I did go to service center thay told pay rs 5000.what is this yearly complaint in stearing and pay 5000
      Plz help
      Vishnu r kumar
      Mob:[protected]
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        A
        abimon.k.
        from Bengaluru, Karnataka
        Dec 2, 2017
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        Address: Jamnagar, Gujarat, 261142

        My vehicle is hyundai i 10 with 2010 registration. As on date run is 22000 km only.
        Its steering wheel is stucked. Now for clearing it asking 12000.00. Also its silencer also damaged. For replacing it 7000.00 asking.
        Also power window switches damaged and 2500.00 asking.
        Totally 25000.00 required to clear all damages.
        Only 22000 km run & so many complaints.
        Almost i10 with same group has same steering complaints.
        It is a manufacturing defect. So please replace it with company expenses.

        Dealer - m/s neohyundai
        Hapa, jamnagar, gujarat.
        Owner name - abimon. K. Nair
        Sector 21.64g, reliance greens
        Jamnagar, gujarat
        Gujarat
        Dec 02, 2017
        Updated by abimon.k.
        My hyundai i 10 car purchased on 2010 has power steering issue .
        Its power steering is stucked & jamed . EPS is showing red .
        Now repairing cost saying 12000.00 . As i aware so many complaints are raised for same by different peoples. This is a complaint by manufacturing defect only . Also its silencer also damaged . 7000.00 asking for replacing it . Power window switches also damaged, 2500.00 is for replacing .
        My car is 2010 but only 22000.KM run as on date .
        At this less running this is the condition
        Please clear my issue at company cost as this is a manufacturing defect .
        Purchased from- M/S Neohyundai
        HAPA, JAMNAGAR, GUJARAT
        Self name _ Abimon.k.nair
        sector 21, 64G, Reliance greens, jamnagar .
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          A
          Afsal Hamza
          from Mysore, Karnataka
          Dec 2, 2017
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          Address: Kannur, Kerala, 670702
          Website: [email protected]

          I have an eon car which buy before 7 months. My first service over but washing not done becoz of rush. They offered a free wash in next time. But now they making me delay and not answer my call. Once i went there but they give me an another date.
          I expect you will solve my issue and being good relationships with hyundai.
          Thank you.

          Dealers : peeyem. Thalasser, kerala
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            B
            bhushanamrute
            from Mumbai, Maharashtra
            Dec 1, 2017
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            Address: 424001
            Website: AWAITING FOR GOOD RESPONSE

            Awaiting for good response from 25 days requirement of wire loom as most urgent my dealers address is hundai motors malegaon road dhule maharashtra — .
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              E
              er.satish27
              from Delhi, Delhi
              Nov 30, 2017
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              Address: Jaipur, Rajasthan, 302028

              My car ac cooling coil damaged within 3 years. This a non moving part & manufacturing quality of this part is very poor as most of the hyndai i10 & xcent customers are facing this problem in there cars within 50000km running. I have get my ac checked from authorized deeler. He is not even clear about the problem & asking for labor charges approx 3500 just to diagnose the problem. Part change will further add an additional cost of rs 3500~4000 extra.
              Pls help me to get this poor quality part replaced as manufacturing quality issue & a burden of approx. Cost rs 8000/- in non moving part within 45000 km & 3 years running is disappointing.
              My name is satish sharma & contact no. Is [protected]
              Dec 04, 2017
              Updated by er.satish27
              Awaiting Manufacturers response...
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                A
                Ashish1474
                from Delhi, Delhi
                Nov 30, 2017
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                Address: New Delhi, Delhi, 110063

                I am ashish sharma who owns a hyunadai xcent, 2015 s vtvt model registration number dl10cg5780 and i purchased it from hans hyundai moti nagar, new delhi on 3rd december 2015. On 18nov 2017 i was coming back from office when i noticed that the car started missing and i could not speed more than 20km/hr. Directly i called hans hyundai naraina, delhi to let them know about the issue as i always got my car serviced from there. They were quite relaxed to tell me to get the car in that speed to there workshop and assured me there won't be any problem. I thought they would help for towing as the car was in warranty but no they had different plan. Somehow i managed to get the car there with the help of my friends. When i reached there they checked the car and told me that it might take 7-12business days to get my car delivered back to me. I was shocked to hear that as i didn't bumped the car, i got the service done on time and the question was where i was at fault then they replied its a "manufacturing fault" and the engine oil entered into the throttle body. They wanted my permission that if needed they can open the engine of my car which i won't allow. They assured me that it will be covered under warranty which i already knew but why the hell should i wait for 10-12days when it's not my fault. The car has just completed 30k at this point no one expects to get the engine overall and i won't allow it either and would like a replacement of engine. I have a family emergency and i don't have any other vehicle at my place and as it's a manufacturing defect i won't wait for that long. I wanted them to arrange a stanby vehicle for me till that time or i will need a compensation for my commute. I have had vehicle from honda, toyota and skoda but i have never faced such a humiliation.
                Car i 10 .No isap16at7234.Serviced atsai swarna automobiles pvt ltd.Vijayawada.I have paid for service rs 7594/-. They did not done any water service.
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                  J
                  jayanjk
                  Nov 30, 2017
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                  Address: Thrissur, Kerala

                  I have a hyundai eon car and got crashed before 3 months back, for repair-works my car is now in mcp hyundai service centre ehamkallu, vadanapalli, in thrissur district kerala... They didn't start the repair works yet.. It is really sad that a reputed company like hyundai is not giving any value for their customer and also we are not getting a proper reply from the service centre also....
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                    S
                    St Maha
                    Nov 29, 2017
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                    Address: 629001

                    I handover my car i20 elite in nagercoil derik hyundai showroom for service on november 2 nd. After service they handover to me on 25 th november. While driving a noise was generated. So i check in near by mechanical shop. There i saw that front right side wheel was very loose if i drove some more kilometres the wheel will go separately. Really feel bad and unsafe bcoz their service. Luckily saved my family. Please understand this situation and take action immediately.
                    I have pretty bad experience with this business repeatedly. They lie about everything and their service is terrible.
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                      Gummadi Ratan Kumar
                      from Gudivada, Andhra Pradesh
                      Nov 29, 2017
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                      Address: Prakasam, Andhra Pradesh
                      Website: Hyundai call center

                      My car is free serviceing second time i will giving srichakra motors in ongole on dated[protected]. That serviceing center is not giving my car still the date. Serviceing center maneger is not responding my calls hence that service center dammaged my car infront of bumper. Maneger says totally lies i am not responsible your car the damege is yours problem you are paid extra money i can do the rectiefy your car damege. I am giving car serviceing that time my car totally good only ac conditioner is problem so iam paid the money but that service center is giving damege car how can i will take car so many times i am telling the maneger he says what you do i dont no i dont rectiefy your problem. So i am giving to complaint call center in hyundai company i am waiting for judge the company call center not responding to my problem i am going to consumer court. My vehicle no ap05dw0441 my cell no [protected] i live in ongole i am working reservation superviser in railways.
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                        R
                        Robin K Panicker
                        from Pune, Maharashtra
                        Nov 27, 2017
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                        Address: Kollam, Kerala, 690520

                        Hlo, i am a customer of hyundai since 2011. I am satisfied with my vehicle and it's features.. I have an hyundai i 20 (2011) model. Last year i had a compliant with its steering motor so steering got tightened and very difficult to drive. So i went to near hyundai service center and shown the complaint. They said it's motor gone so we must replace that. So i replaced its with new hyundai genuine part motor.. Now again after one year the same issue happened... I don't know what to do.. Really fed up with this issue.. How many times i want to replace lik this it's not possible.. Already i lost my money by replacing with genuine part.. Is this the standard of hyundai parts?? Really fed up.. Looking forward for ur reply.
                        Hi this prabhu I am in chennai my system not in apple carplay update I buying it this year at jan 7 th so that’s time no update but now I want CarPlay update if anything possible call me and update me [protected]
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                          Ramesh Takkar
                          from Haridwar, Uttarakhand
                          Nov 27, 2017
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                          Address: Rohtak, Haryana, 124001

                          Sir,
                          I am your old customer since january 2009, i have already santro with registration no hr 12l 6953. Which was purchased from shrishti hyundai, rohtak-124001.

                          Now purchased a new car i20 active on 25/09/2017, rohtak, my new car was stopped in sectro 14, and not started when tried, i call 24x7 road assistance for help vide complaint no x[protected]ind.
                          The engineer came and find that the radiator cap is missing and the vehicle is overheated. Even vehicle could not display any indication in the meter about over heating. He says that censer might be not working and also suggested me to toe the vehicle in morning for service at shrishti hyundai, rohtak.

                          On 25th the engineer scan the vehicle and could not locate any problem except the radiator cap missing. And at 5:30 they phone me and said they will again try to locate the problem.

                          Today on 27/11/2017, when i call the engineer for my vehicle. He told me that we will open the engine and only then we can tell me the position of vehicle and estimated cost of expenses.
                          Sir, i purchased the vehicle just 2 month earlier and even no service is done till now, then what is my fault when censor not indicate about heating.
                          I request you to please change my vehicle and issue me a new one as its manufacturer defect.

                          Thanks
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                            K
                            Kshirabdhi Das
                            from Ranaghat, West Bengal
                            Nov 26, 2017
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                            Address: Angul, Odisha, 759100

                            Sir/madam,

                            Its been more than 7 months that binod hyundai, angul, odisha is playing hide and seek with me for refund. I had paid an amount of rs 10, 000/- for purchase o[censored]sed santro by card. I, then inquired at few other places who ensured better cars at same price. It is pertinent to mention here that i had requested for operational battery and repair of door before collecting the vehicle. And the very next day when i arrived for collection of vehicle, i saw no work was done and i have my friends witnessing the same. Hence, immediately i requested for cancellation following the process advised by the officials and sales officer of the showroom. I was assured an immediate refund. They kept tossing the matter for days.

                            Even in next couple of months when i had to buy a new vehicle, i had to go for maruti from odyssey, angul which is very close to binod hyundai showroom even though i20 active was my first preference eyeing the poor response and service. Meanwhile, i have also met the general manager of the showroom who had assured refund in a week before 2 months and yet nothing has been done.

                            It is regretful to say that being a female and deputy manager (Hr) of mahanadi coalfields limited of coal india ltd, i was harassed and had to switch to other company for this ill-treatment and harassment from your company. Finally, i had to email when every other resource failed. Wishing a quick response. (Pics of application and receipt is enclosed)

                            Regards,

                            K t das, dy manager (Hr)
                            Lingaraj area, mcl
                            Coal india ltd
                            +2 photos
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                              gauravduvall
                              from Gurgaon, Haryana
                              Nov 26, 2017
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                              unsatisfactory service; fraud service centre

                              Address: New Delhi, Delhi, 110018

                              My hyundai santro xing reg no jh 01 g 2408 was sent for servicing to the a frontier hyundai service centre located in matiala near dps school sector 3, dwarka on 05 nov 2017 for which the billing was done on the invoice of
                              Frontier hyundai
                              6a tilak nagar industrial area, behind pacific mall new delhi 100018
                              (Photocopy of the invoice incl)

                              The service was unsatisfactory due to unavailability of parts...
                              +4 photos
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                              A
                              Ali Ahmed Shaikh M
                              from Mumbai, Maharashtra
                              Nov 25, 2017
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                              Address: 400612

                              Dear Team,

                              My car hyundai Xcent red colour bearing ragistration No. MH04GD9044 is at your registered dealer work shop by name KAMAL HYUNDAI located at midc taloja panvel highway daighar. Since last 29 days for engion related issue now my car is ready and i am asking them to produce me the parts and leath machine bill for assuring me that the parts got utilise in my car is geniune parts by hyundai. Coz there were a person who is incharge of your work shop and his cordinator both have manipulated me since last month also they have bribe 8000 from me to reduce or work my car without bill now i am expecting them to make my bill as per genuine charges.
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                                S
                                Sahil Sahoo
                                from Pune, Maharashtra
                                Nov 25, 2017
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                                Address: 755019

                                Dear sir/mam
                                I m basically frm jajpur road. So matter is one of your employe from jajpur road name maheswari shety is a very disturbing element which is polluting the atmosphere of your office as well as your hampering your business. She has illegal relationship with your colleagues and has affair with my own brother in law. So we are going to take action over her by logging fir. So if you you don't take action it will have bad impression on your office and business. So if it wil be police case then you staffs will also suffer regarding the case and we will not allow to do any business if you don't fire her from job. Because we are local so better plz i request to do something asap i will be glad for it.
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                                  A
                                  Athul Ram Sandeep
                                  Nov 25, 2017
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                                  The car i purchased on july 18, 2017 has faulty headlights. The headlights turn fogy/misty and became water in all whether conditions. The fogy appearance of headlights on a brand-new car make the car unappealing and undesirable. The showroom people helped me to replace the headlights, however the problem just came back. The re-occurrence of the problem make me believe that the headlight components used are substandard products. And i strongly believe that over a period of time, the dysfunctional headlights will make the car potentially unsafe to riders. This situation has really hurt my brand feeling towards hyundai, and i am positive that many customers would feel the same way.

                                  Unfortunately, i got an unacceptable response from your customer support (Sro-3 cochin) that this is a common phenomenon for hyundai cars. If this is a common phenomenon, this should be there for all the cars. But i’m not seeing any cars with this issue in my locality. If this is a common phenomenon of hyundai, this was never communicated while purchasing the vehicle. Hence i felt that hyundai had cheated me.

                                  Please can you help address my concerns?

                                  Name: athulramsandeep
                                  Email : athul. [protected]@ebixcash.com
                                  Vehicle no kl 13 ak 1934
                                  Vehicle: hyundai grand i10 petrol aaya
                                  My mobile:+91 [protected]
                                  Dealer:apco hyundai kannur kerala india
                                  Kilometers:5200
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                                    Jass Chawla
                                    from Mumbai, Maharashtra
                                    Nov 25, 2017
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                                    Address: Amritsar, Punjab, 143001

                                    Greetings!!!

                                    First of all many thanks for your email and at least some replied that was little ​relaxation for me

                                    Dear officer, they day i booked my car they took 10, 000 cash as an booking amount, after few days while taking delivery when i transferred the full amount via bank demand draft and 92000 by my own cheque.

                                    Now when i ask refund from the people who were dealing with me they said 15000 accessory part is mandatory while buying cretta as this is in high demand and if you want to cancel it we will happily give this car to someone else as we already have the booking amounts.

                                    Now just put your feet in my shoes when my wife and kids are waiting in waiting area to get the car delivered, at that time i was just trapped, they were arrogant and they added they can do a favor for me which was instead of paying 15000 for the accessories (Which was actually the cost of around 2000 and selling @13000) i ca give 13000... And they took another 3000 and adjusted my 10000 amount in accessories

                                    Still i waited for the billing section and insurance to be taken from them so that car shall be booked and confirmed on my name, getting car from them was like winning a war or making a strategy to win a war coz manager was quite arrogant and he stopped delivery boy to hand over the keys to me when my 4 years old daugher was waiting outside.

                                    Now after billing i call customer care and told him the story and he actually helped and he talked to everyone there and even to him they did not show any respect or towards to me.

                                    Then customer care executive took my complaint, emailed me complaint number and noted all the issue, please check records its mentioned already

                                    Still i am sending u one slip where they have mentioned on their printed slip that accessory which are still to install and i never took that and if i donnot took that will they gonna keep my cash /money
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                                      AkhileshBamhore
                                      from Bengaluru, Karnataka
                                      Nov 24, 2017
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                                      Address: 480001
                                      Website: www.hyundai.com/in/en/Main/index.html

                                      Dear sir,

                                      I have purchased used car in october 2015 from hyundai agency chhindwara.

                                      I paid full amount of the deal along with the payment to process the rc documents to transfer under my father name.

                                      Mr. Rajesh singh from hyundai with contact no [protected], promised me and my father to deliver the rc within 3 months.

                                      After that we took the car and went to our home.

                                      After 3 months he said rto office in balaghat is closed. After continues follow up he gives same excuse we went to agency again but no one was ready to talk.

                                      Now its 3 year since we brought the car and we still hasn't received the rc. I believe this needs to be fixed and hope for someone who is responsible will come up with the solution.

                                      Best regards
                                      Akhilesh bamhore
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