Hyundai Motor India Complaints & Reviews

I had purchased New car, grand i-10 nios sportz (UK06BB2118) in July 21, from Bindal Hundai Rudrapur. After 2 months running (2000 km) due to heavy rain in Uttarakhand on 16th Oct-21 there was some water ingress in the car. Car was parked in the apartment parking area during rain. When I gave car to service centre at Sachin Hundai Haldwani, they initially submitted repair quotation of Rs.7.65 lakh ( Car Ex show to price was Rs.6.32 lakh) citing engine & sensor replacement. I am having doubt on Hundai dealer & insurance co. about cartel
formation, as they are just proceeding new car on 'Total loss'. When I take up the matter at higher level, Hundai revised estimate to Rs.4.32 lakh (Reduction from original estimate of Rs.7.65 lakh). Hence my claim that hundai dealer is not proactive in repairing & rather interested in proceeding this case under Total loss validates. Also when I enquired why the Car insurance provided was not on RV (Return to invoice) type to get the full value of car, dealer didn't reply. Due to above there has been mental harrasment from both Hundai & insurance co. Even after escalating the matter I am yet to receive any conclusive response. I want replacement of my car else car to be repaired under insurance policy without any additional cost. Request you to address this issue, else I am preparing to file case in consumer court regarding the same.

KL 18 P 1920

I bought my grand i-10 sportz car in 2015 January from M/s Popular hyundai, Calicut, Kerala and all its periodical services0, accessories and insurance claim work have been done at the same dealer. This time my vehicle was given there on 06.12.2021 for service and the work included fitting of new tyres, repainting of doors with a bumper to bumper insurance claim and work related to engine and suspension in addition to the regular service. It took 16 days and the vehicle was delivered on 22.12.2021. I paid an amount of near 23, 000 in addition to the payment done by the insurance campany. I noticed that the colour (white) of the doors after repainting was not perfectly matching with the original colour of the vehicle. When i brought this to the attention of the service manager and other staff concerned, they did not give any satisfactory reply and asked me to wait for one week so that the new shade will perfectly match with the old one by exposing to sunlight. I feel this was a false and misleading information from a reputed company because there have been no change after 4 days.

I request you to address this issue and look into the details so that my grievance is resolved at the earliest.

Thanking you.

K K Nasser
Asst.Controller
Legal metrology and
Consumer affairs Dept.
Govt.of Kerala
Collectorate, Kozhikode
Ph [protected]

My Insurance agency All India Ins. Paid cashless amount to Hyundai Kothari ₹ 23k, Bopodi, Pune unit on 12th Oct 2021, still Hyundai have asked me to pay full invoice amount on 6th Nov 2021, not considered advance paid amount by All India Ins to Kothari Hyundai. Asked me to submit hard copy bill to other office of All India Ins.
When I asked update of payment received 4 week back and still they asked me pay full amount they were giving base less answer, not sure what is wrong or bad hidden purpose of Hyundai ?
Still i am waiting for refund amount

Up43an 6477 engine problem
Black
2019
Warranty 3 years
No response

Hello ive purchased hyundai verna nex gen in december 2018 and since then i am facing several issues with the car. Firstly there was minor tickling noise in the steering due to which the showroom replaced the mdp motor for which they troubled me a lot i had to bring the car to the showroom 4 times literally and issue still stands unresolved to which i had complained previously as well, and the showroom asks me to drop the car again for 2 days to check the issue. Now the next issue is that the car some times doesnt start and the error is of the ECU unit of the car. For this issue ive shown the car to the same showroom which is RR KIRAD HYUNDAI, SHEWALEWADI, the service person connected their device and repeatedly just saying me that they will have to play a lot to rectify the issue, i mean i wasnt sure that im at a hyundai service station or a local service shop. After that he randomly asked me to change the car battery for no reason saying that the battery that comes with the car has a life of max 2 years. When checked the battery was found completely ok. I am just concerned for this issue because it has happened multiple times that my car dint start when i was outof station that too the time was midnight. I really dont know are these showroom people even capable to work there.
Please assist there are multiple issues

I have I-20 car, reg No. MH 06 AZ 0603. In October 2019, vide bill no. B[protected] dated 23.10.2019, Total clutch work was done at authorized dealer Sharyu Hyndai, Turbhe Mumbai. After work done there are continuous issues faced with cluth of said vehical. Total Invoice amount was Rs. 31952. Two times vehicle broke down on roads after said work done. Dealer attended the work and tried to fix. However Problem was never fixed properly. Now when again I approached to dealer for same issue, he is asking me to repeat same work and I shall again pay him an amount of Rs. 32246/-

I hav, e a questioni, Hyndai parts are of so low quality which long last only for two years or Service provider has not done work properly?

I am expecting that Dealer or Hndai should bear this cost or they should refund back my Money paid to them against above mentioned invoice.

I have raised query no. 1-[protected] with Hyndai moters website also .

I am writing this email with heavy dissatisfaction and utmost disgust with respect to the behavior/fake commitments from the Sales staff & Sales Manager - "Niranjan Singh" o[censored]tkal Hyundai, Patia, Bhubaneswar.

Before visiting to Utkal Hyundai, Patia I also had enquired about other vehicles at KIA, Honda & Maruti Suzuki showrooms. All the Sales Staff were well mannered and well directed on how to deal with the customers. All of them mentioned the correct waiting period even if it was more than the usual period. To the contrast, I had a very terrible experience so far with Hyundai.

I would like to give an overview about the bluff and stupidity the Utkal Hyundai, Patia's sales Staff have been doing with us. We had a requirement of getting the vehicle prior to 15th of December 2021 as I was supposed to travel to Hyderabad and my father wouldn't have been comfortable in driving and taking the delivery after the date[protected]. This was a crystal clear communication with the Sales Staff and they also confirmed with their Manager. I also had a word with Niranjan Singh and he also agreed to that.
The Sales staff having the Team Lead named "Deba Brata Sethi" who was well mannered also told us that they would deliver the vehicle in the first two weeks of December 2021 itself; and based on that assurance we booked the Car Hyundai Venue S Plus during the first week of November, 2021.

Booking is in the name of my Father: Basant Kumar Biswal; Registered Number: [protected]

The real bluff game started after that when they started talking all sort of nonsense when we used to visit them after a month in December. They started cooking up stories. To add on to the misery their SO called Manager named "Niranjan Singh" had a very weird attitude towards us. I am not sure what sort of education that person has to be in that position and have such an absolute irresponsible and manner less attitude towards customers. I specifically asked them to tell a date by when it was possible to deliver the vehicle, else we would cancel the order. These idiots asked for a day to discuss amongst themselves and committed another firm date of 30th December, 2021. I asked them very specifically about this as I would have to reschedule my flight. Based on this fake commitment I rescheduled my flight to 4th January 2022 which costed me money as well.

Then I visited the showroom on 21st December to get an update and these stupid and shameless people had another story with them and said they won't be able to deliver it by 30th December, 2021. Niranjan Singh told me that he had no clue what the subordinates have committed and he was blaming his subordinates. I clearly remember during every visit all the Sales people getting confirmation of a date from him only and in fact, me and my father had got a verbal confirmation from him during all commitments.

Talking to customer care is also of not much help. I was told to take a full refund, but what about the time that we have waited.
All they have done is given us a Request ID after continuous follow ups

Request ID: 1-[protected]

Now today on 22nd December 2021, they have committed another date of 21st January, 2022. If I would have known this earlier I would have never booked it in the first place. All these commitments hold no importance at all.

This is not at all done and I intent to lodge a formal complain with the competent court of law. I further intent to take the matter to full justice.

I demand a full scale written apology from MR. Niranjan Singh AND Utkal HYUNDAI. A stern action must be taken against both the dealership, Manager and Sales TL which are trying to seriously damage the image of a customer oriented company such as HYUNDAI. Further, I demand an immediate delivery of the booked car. I never expected of such an unpleasant and terrible start with HYUNDAI.

Regards,
Rohan Biswal
Mobile: [protected]

I am Aryan verma from roorkee. I had been facing issues with my new car creta petrol top model automatic 2021 which i had bought from B M Hyundai Sales Subhash Nagar, Dehradun.
My car’s sunroof is having issues from the day 1 January till now and has not been sloved.
I had gone to dehradun from roorkee for the same several times but my problem remains same. Please take a strict action against it.

Bluelink feature is not working since March-2021. I did all the things that was suggested by the customer care and when it is now their job to do it from there end they are purposely procrastinating the issue. It has been a long time and no followup and no response from them has been received. Every time i call them and i am on hold for 20 mins and then they reply the technical team will get back to it. Please tell me an official way to raise a complaint.

महोदय, 2019 में सास(S A S) ह्युंडई, लखनऊ, उप्र. से वेन्यू सेक्स (venue sx) खरीदा था। लेकिन ब्लूएलिंक अभी तक काम करना शुरू नहीं किया । अनेकों शिकायत किया किंतु कोई समाधान अभी तक नही हो सका। अब भी नहीं हुआ तो न्यायालय मे जाना मजबूरी होगी।
गोरखनाथ सिंह कौशिक
सी-178/113, मोती विला, दाउदपुर
गोरखपुर। 273001
मो. [protected]
वाहन संख्या UP53 DH 2054
विन(VIN)--MALFE81CLKM
DIESEL 018226
PIO[protected]

My problem service no solve .
Service visit 8 day

Dear Sir

I purchased creta in april 2021 from Marudhara hyundai Jhunjhunjhu Rajasthan. within 4-5 month the front tyre has started cracking from several parts.it has various deep spots on outside the landing area i visited Hyundai center they removed the tyre and saying we will send it to apollo service center.it has already 6-7 days the tyre is still at Hyundai center.my car is standing at service center but no one is listening anything.within 1500 km this problem occured.now tell me with this kind of service we paid the huge amount.within such a short duration this problem occured but no one is helping.they are risking life of people as this quality of tyre lead to accident

Bought one Hyundai Venue Diesel SX model, delivered to me on 16/11/2021. From the time of delivery the car is giving rattling noise from the driver side door during music playback, immediately complained to showroom & local service centre, they did something but problem was not solved! They asked me to wait till they find solution, I waited till now, they asked me to give the vehicle for first free service today where they promised to correct the problem, first free service was done today, they told me that they have corrected the problem, but on receiving the vehicle I found out that, still the same problem was persisting! What to do? Was Defective product sold to me? Is this the policy of Hyundai Motors, selling defective products to customers?

Hi,
My new creta SX 2021 bought on 16 Feb, 2021 got tire bubbled recently on
one of the front tire branded Apollo.Odometer reading is around 13k now.Its very disappointing for a 17th inch tire of an expensive SUV getting tire bubble in less than a year.I have submitted the damaged tire in Sasya hyundai Karimnagar, Telangana showroom on 15th December 2021, but no action has been taken till now.Reuqest to kindly take necessary action to avoid such situations for people like me whos hard earned money is put up for such expensive SUVs.
Thanks
Sai Krishna

Hyundai Grand i 10 Nios purchased on 13th August 2021 from Shivnath Hyundai Mahasamund. Four months have passed, I have not RC Card till now.

My father, Mr. Sudama Prasad, purchased the 2018 Hyundai Verna 1.6 VTVT SX (Petrol), Registration Number – JH09AM5123 in 2018 from Shree Hyundai, Chas (Bokaro), Jharkhand. On 29th September, the car got into a pothole while driving under an emergency and the engine got seized. The Liberty General Insurance denied the claim stating no proof/photopgraph and has given two options to choose:

i) replace the engine which costs to Rs. 3 Lakh

ii) submit the car and receive the current price of the car (IDP value) costing to Rs. 5.4 Lakh (6 Lakh – 10% of 6 Lakh as a charge).

Inconveniences:

I expect more maturity from the insurance company as no one would have thought to click pictures under such life-threatening conditions. Further, I have requested the company to investigate from various sources which they are not complying with.

I demanded a proper redressal and solution from top executives through the mail too, but again they forwarded it to the service manager of the branch only.

On top of it, there runs a nexus between service manager and claim manager to harass us and demand 35, 000/- for issuing the Gate pass in return while submitting the car. Didn't expected for such a terrible and ruthless experience with Hyundai.

Lhs headlight is ok but rhs headlight focus is not ok. tried in showroom but they checked in day and say its ok.
Now i have showed it to outside electrician and he told me than there is a problem in car headlight lens. Pls look into.
DL9CAV1311 is my car no,
Creta 2029

Since the time i have purchased the car there is a constant issue with the vehicle. There is a lot of rattle noise in the vehicle and which even the service people are unable to resolve.
Its getting a nightmare now some or the other rattle pops up and getting damn irritating to drive.
Constant complaints to the service center and even to the HMIL but no one seems to be able to take the responsibility even the Area Manager seemed least bothered.

I have purchased Grand i10 neo's (sports) in Sept 2020. My car AC doesn't work even before completing an year.

I have complained the same during 2nd service. They have kept it under testing, said no trouble at all, refilled the coolent and charged me 1200 rupees.

Again AC troubled me. I have given it to your authorized service dealer. This time they said compressor fault and replaced it under warranty.

Again the AC doesn't work properly, for the third time, with in span of two months, even though getting it repaired at your authorized service centre.

Why should I face so much problem again and again, inspite of taking a brand new car for that much cost?

I'm not at all happy with the car and your service.

If it's so how could I suggest your brand in my circle if your service is like this.

Since one month my car has issues with steering pipe noise, as per service center suggest its company fault of parts, many of costomers having same problem in new car.
So please do needful. Really disappointed with hyundai motors