Hyundai Motor India Complaints & Reviews

Parking in wrong manner or cover entire road while parking.

Hasan from Himgiri Motors Pvt Ltd, Dilshad garden had made a commitment to deliver the car grand i10 Nios sportz petrol AMT in aquateel colour in January 2022.
However after I transferred amount in account today, the dealer had a different tone and language. He said you cant get car before feb end and neither a full refund.
He mentioned that they will deduct 3000 rupees for cancellation. This was never told to me and on the contrary i was told that anytime i can cancel the booking with full refund.
Now I only transferred on goodfaith, booking is not even created as no details of booking name etc is shared however still dealer is creating dirty.

My name is Troy Tarver my address is 3709 22nd Ave., South Saint Petersburg Florida my phone number is[protected] my email is [protected]@yahoo.com more information of my complaint is added to the bottom in my letter Thank you

Hi, I am reaching out as a very unsatisfied consumer because of my recent experience regarding purchase of Hyundai Alcazar in Bangalore, India. Dealer - Advaith Hyundai.

At one point I was comparing between 3 cars - MG Hector, Hyundai Alcazar and Jeep Compass but decided to place an order for Hyundai Alcazar primarily on the premise of stock availability and early delivery. I told the sales agent that I need car by Christmas and was informed Alcazar is in stock while Creta has a high waiting. So I paid the initial booking amount. However after paying the initial fee and arranging funds i started getting calls from the dealer that there is a waiting for 4 months. I felt cheated by this and since then the only thing I am hearing from the dealer is that they are trying to reach out to Hyundai to find out about delivery date but they don’t have any response from Hyundai. I am fed-up hearing this excuse.

Is there such unprofessionalism at Hyundai’s end that there is no communication to the dealer on when my car is expected to be delivered? Despite being a large brand, are your production schedules so messed up? Infact, apart from Proforma Invoice I don’t even have any proof that my car has been ordered and is in queue. This is such a disappointing experience and I feel the strong need to raise this on social media so that other consumers do not face what I have. Also, the fact that billing or order placement of my car is being delayed so that metrics like delayed delivery are managed is very unethical on the part of Hyundai and something for which I am even considering legal opinion for going to consumer board.

I don’t even know if this is the right way to reach Hyundai and I may just get an automated response which will also reflect on the poor consumer orientation of the brand. If it does reach the right place, at the least I expect a commitment that my order has been placed and the delivery will be ensured within the month of January. If i was not fooled by the dealer I would have booked another car and got it much earlier.

I can also be contacted on whatsapp on [protected]. Please do reach out.

Hello
I have purchased a creta 1.5 SX(o)
From ilakshi hyundai, Ahmednagar, Maharashtra, 414001
Yesterday my car was parked in my covered parking spot, aroun 10.30 pm cars alarm started, I went to check what has happen there was huge fire coming from Bonet, I with the help of my neighbour tried to control the fire,

I am trying to communicate with dealer but there is no help coming from them,

We have purchased the car for the safety reason .

Do whatever is needful to slove this problem, as it is not accident. The car got fire on itself.

Vin- MALPC813LLM030457
Contact number-[protected]

I booked CRETA car and paid the full amount in Advaith Hyundai (Residency Road Bangalore) on Dec 18, 2021. I have taken my car delivery on Dec 21, 2021.

Till today my car registartion was not yet done, I am asking them to do it since the Day1 dleivery.

They have collected full amount (including the RTO charges) on Dec 18, 2021 itself.

I am driving the car with Temp Registartion and TR period is going to get over. I am behind the sales manager for the apst 2 weeks but no proper response from him. Every day he is telling today and tomorrow.

Litreally annoying. Very Lethargic. Even after so many follows-up it is not happening, Why I should unnecesarily give my 2.35L 20+days ahead.

Modi Hyundau, Thane, Maharashtra have forced me to purchase the insurance from New India Assurance company. In october 2021 I have submitted my car for repairing after car accident (submitted in Deep Hyundai, Beed). after almost 2.5 months car got repaired and then insurance company started torturing. It has been already 3 weeks since file has been submitted for claim settlement but now also they are saying it will take another 15 days for settlement. And after 15 days also I will not get full settlement amount.
I was aware of these things about New India assurance and this has been highlighted at the time of purchase but they said we are there to help in such cases, we are just a call away from you 24*7, New india is the best company, etc-etc.
I have been frustrated a lot. I have purchased this car from Hyundai because of pandemic situation. But after purchasing the car I'm just paying my EMI since last 3 months without using my vehicle.
Very disapointing.

Good Service

Date :1/01/2022
Vehicle No :GJ16CS 3339
My vehicle was delivered with tyres manufactured by Hankook tyres
My front tire was found to have a manufacturing defect on 31/12/2021
I have removed the tire on 1/1/2022 and handed over to my dealer and a complaint was launched but Hankook tires has stopped sale of tires in India and hence they have no reprentation in India
I am following up with Hyundai & the dealer but no response to the solution of tire
I am not able to drive the car and the purpose of buying the car was to avoid public transport to work
I am forced to travel by public transport due to the present scenario
Desirable resolution
Replacement of all my 5 tires free of cost with a Indian make tire

Mail Communication to Hyundai

Fwd: Hankook Tyre in the Air Bubble
Inbox

Works Manager Navjivan Plaza
AttachmentsWed, Jan 5, 1:47 PM (6 days ago)
fyip[protected] Forwarded message[protected] From: Navjivan Hyundai W3212 Date: Tue, Jan 4, 2022 at 4:46 PM Subject: Hankook Tyre i

vinod pillai
AttachmentsThu, Jan 6, 2:05 PM (5 days ago)
Dear Hyundai Team Please find attached mail sent my the service team from navjivan motors Please find that I bought Santro in the Month of June 2020 . The vehic

vinod pillai
Mon, Jan 10, 9:37 AM (1 day ago)
to crsales, crservice

Dear Hyundai team

Please find that i have not received any call as per the trailing mail and neither is my issue resolved

Request you to kinldy take this matter seriously and give me a feedback by the end of the day

Regards

Vinod Pillai

[protected]

RE: Hankook Tyre in the Air Bubble
Inbox

CRService
Jan 7, 2022, 7:22 AM (3 days ago)

to me

Dear Customer,

Greetings from Hyundai !

We are in receipt of your e-mail and thank you for writing to Customer Care.

Kindly be informed that our respective Regional Office will coordinate with our dealership to arrange for necessary action to address your concern.

You shall be hearing from our Dealership / Regional Office within 03 working days.

Request you to bear with us till such time.

For a better response from HMIL, we would appreciate if you can provide your vehicle registration number and contact number, Kindly ignore the message if details have been already provided in the mail.

For any queries/complaints you may also reach us at our 24X7 Customer Care Toll Free Number:[protected]From MTNL/BSNL) or [protected] from others.

Regards,

Team Customer Care

Note: This is an automated response to acknowledge receipt of your e-mail and hence contents are not verified.

[protected]@hmausa.com

Forwarded Conversation
Subject: Fwd: Hankook Tyre in the Air Bubble
[protected]----

From: Works Manager Navjivan Plaza
Date: Wed, Jan 5, 2022 at 1:47 PM
To:

fyip

[protected] Forwarded message[protected]
From: Navjivan Hyundai W3212
Date: Tue, Jan 4, 2022 at 4:46 PM
Subject: Hankook Tyre in the Air Bubble
To: Rajeev Kumar Sharma
Cc: worksmanager.navjivan

Dear Sir,

Hankook Tyre Details

Tyre Problem Number OF Vehicle = 01

Tyre Vehicle Details :-

Tyre Problem Number OF Vehicle = 01

Tyre Vehicle Details :-

Vehicle Details :-

Claim Number

Reg No :- GJ16CS3339

Vin No :-MALAF51CLLM119512

Sale Date :- 01/07/2020

--
Thanking you,
Chintan patel
[protected]
Warranty Dep.
Navjivan Motor Plaza (W3212)

Description: img_slogan06.gif

[protected]
From: vinod pillai
Date: Thu, Jan 6, 2022 at 2:05 PM
To:,

Dear Hyundai Team

Please find attached mail sent my the service team from navjivan motors

Please find that I bought Santro in the Month of June 2020 .
The vehicle has traveled ~21000 km & was used personally by me to avoid public commuting in the pandemic situation
The Front wheel has developed a failure inherent due to manufacturing defect and my vehicle cannot be used as I used to do daily to meet my commuting to my work place
As I work in the plant I have no WFH . As of now the case was reported to your showroom in Bharuch Gujarat
I want a speedy addressal to my problem and a written guarantee that the existing tires installed are safe and will serve the intended life cycle unless damaged due to my negligence
Please look in to the matter and escalate the same to the tire supplier as I am not able to communicate to them
I would be highly obliged if my case is pursued and my car is on road as you all are aware of the present pandemic situation
Regards
Vinod Pillai

[protected]
From: vinod pillai
Date: Mon, Jan 10, 2022 at 9:37 AM
To:,

Dear Hyundai team

Please find that i have not received any call as per the trailing mail and neither is my issue resolved

Request you to kinldy take this matter seriously and give me a feedback by the end of the day

Regards

Vinod Pillai

[protected]

RE: Hankook Tyre in the Air Bubble
Inbox

CRService
Jan 7, 2022, 7:22 AM (3 days ago)

to me

Dear Customer,

Greetings from Hyundai !

We are in receipt of your e-mail and thank you for writing to Customer Care.

Kindly be informed that our respective Regional Office will coordinate with our dealership to arrange for necessary action to address your concern.

You shall be hearing from our Dealership / Regional Office within 03 working days.

Request you to bear with us till such time.

For a better response from HMIL, we would appreciate if you can provide your vehicle registration number and contact number, Kindly ignore the message if details have been already provided in the mail.

For any queries/complaints you may also reach us at our 24X7 Customer Care Toll Free Number:[protected]From MTNL/BSNL) or [protected] from others.

Regards,

Team Customer Care

Note: This is an automated response to acknowledge receipt of your e-mail and hence contents are not verified.

Tyre 2.jpeg (57K)
Tyre 5.jpeg (41K)
Tyre 3.jpeg (72K)
Tyre 4.jpeg (71K)
Tyre 1.jpeg (69K)

My car Stepney is missing after servicing

Hi, This side Ram shankar soni owner of creta UP80EX 6606 my car got accident at kaithal haryana after that I park vehicle in LR hundai kaithal for repairing, on 16th Dec'21.
From 16th no one contact me when I contact they says that part is not available from hundai.
Almost 1 month gone and we have not received car due to this lot of official work hampered.
Now we move to Maruti from hereon due to pathetic customer service.

This is to convey my grievance as a customer of Hyundai regarding non availability of FUEL FILLING PIPE for my Santro Xing Car. I owned this car in December 2010. Even though the performance of this car has been much satisfactory, I am not in a position to run my car on the road due to non availability of the spare. Order for the spare was placed from Peeyem Hyundai, Thalassery on 22.12.2021. But I am informed that the spare is not available. I tried through toll free customer care number and made enquiry at several Hyunday service centres in Kerala and other outlets many times but till I could'nt get any scope for getting the spare. Here I very hopefully recall the promise from the Managing Director of M/s Hyundai: : "We promise to make every journey of our customers safe and comfortable". Sir, I request you to be kind enough to this sincere customer by making available the spare (Fuel Filling Pipe) for my car through Peeyem Hyundai, Thalassery at the earliest.
Thanking you..

Hi,
My Hyundai i20 is done around 19000 km only and also it is under warranty period
But Am undergoing a serious situation of gear transmission and clutch pedal
So as I entered for service in authorised service centre CLASSIC HYUNDAI MALAPPURAM They found problem is rust on pressure plates, clutch disc and release bearing
As from their part they said they can’t do this with warranty.I have to pay for it around 10000
As a genuine Hyundai customer what should I do for this
Can I register a case file under consumer court
I need a reply soon and also attaching photos regarding my vehicle complaint

I have given my grand i10 car for repairing under insurance claim on 04.01.2022 which is yet not repaired and not handed over to me.
There is no major repairing works which require such long time.
Request you to arrange to get it ready by Saturday morning i.e. on 08.01.2022

Vehicle number
GJ03HK0681
Contact [protected]

I moumita roy from serampore, hooghly brought a i20 from mukesh hyundai serampore in 2018, august.Registration no is wb18aa3223.From 2020 i have faced a problem when my car is running on road vehicle vibrating more time.Then i service to mukesh hyundai service center and after toplink hyundai in howrah. But my vehicle is continue vibratiing till now.
This problem started from only 2 years, please infrom how to solve this problem. I can't drive this way in this situation.
So give me solution as soon as possible.
Thank you
contact no - [protected]

I have purchased a creta 1.5 sx executive Engine No-G4FLMB520082 from your Sawai Madhopur dealer Shree Krishna Kripa four wheel Pvt.Ltd on date 10 dec 2021 .this dealer delivered me defective model .This car discharge automatically and there isn't any display shown on the meter board. i request to dealer about to solve the problem but he is not responding me properly. After my telephonic complaint your Tonk dealer Aditi Hundai tonk approached me and collect the car from my home on dated 4 jan 2022 but yet not solved the issue, i have fully paid the total ammount so please deliver me a new car instead of this defective car .

Hi There,

I recently had a very bad and life to death experience after having Car Service from Nagashanti Hyundai Service centre Belgaum.

I visited the service centre on 25th Dec 21 and Mr. Santosh had done the inspection and taken the charge of entire service. Same day in the evening my car was ready, he also test drove along with me (approx 1 km, in the speed of 30-40 max). He handed over the car key to me and requested for 10 rating in all areas, So I did.

While returning, I noticed in the 1st and 2nd gear, my car was not taking the pickup and it was jerking so I called Mr. Santosh he said it could be bcz of engine malfunction due to cleaning (Some water might left out) I agreed with his point as he mentioned nothing to worry.

Next day I had to leave with my family and I started early morning from Belgaum to Kolhapur, Starting I was going slow so didn't feel pickup issue but later when I was 70-80 speed, there was hardly pickup and my family and myself got scared as I was trying to overtake and Car was slowed down.

I called Mr. Santosh but he didn't answer, smhow I reached Kolhapur and tried to connect with the service centre, I got the same answer nothing to worry, I requested if someone can please coordinate in Kolhapur Service Centre, but Mr. Santosh insisted there will be slight issue with pickup but not an issue to drive.

From Kolhapur to Ratnagiri we had worst situations as it was hill area, and car was reacting like a tractor.

Though Mr. Santosh was in constant touch and advised to visit Ratnagiri service centre. We reached the service centre at 2:30 and meet work Manager, Mr. Tejes in Ratnagiri, after inspection it was noticed that the spark plug was not fixed properly and water reached in the spark plug which caused damaged to all 4 plugs. They replaced the plugs and test drove and charged 1500/- extra.

Overall situation, when I discussed with Mr. Santosh, he said he will adjust the 1500/- and apologies stating 1 out of 100 car it happens. And I am waiting for the response from work Manager (Praveen- Nagashanti)

My complaint
1. Who would have been responsible if any big incident would had happened?
2. I had to pay extra 1500/- why they had not internally coordinated?
3. Why I should adjust my money (1500/-)? In the later service.
4. As per Mr. Santosh statement, 1 out of 100 cars such issues happens. Will Hyundai state 99% quality?
5. Why there is delay in response?
6. We had to waste approx 6 hrs including travel and waiting in service centre, I was on family vacation with kid, they had to suffer bcz of me.

I will escalate the matter in the local jurisdiction as well and appeal for the damaged and potential damage it cud have bcz of poor service.

Rahul Gop
Vehicle no. KA03ND2864
Contact - +91-[protected]

Today morning have visted Himavasini Hyundai showroom at hosur to give my new creta vehicle for service, tehe staff not accepted the vehicle for service stating the reason not accpeting any vehicle with out prior booking which no one has passed the communication to me.

even after that i have requsted to accept for next avilable slot ( even after 2 to 3 days also i am willing to give for service) the same not accepted by showroom stating the reason who will take care of vehice for 3 days. which is really not acceptable

Dear Sir,

I relate this email to a serious complaint about my car (details as given below):

Model: Creta 1.4 CRDI E+
Registration no: DL2C AY 3637
MFG DT: 01/2018

I bought this car on 24th Jan 2018 from Capital Hyundai, Noida. All the periodic services of my car up to the recent service of 60, 000 KM on 31st December 2021 are done at Capital Hyundai Workshop Sector-2, Noida (except one service of 50, 000 as I was forced to do in my hometown because of lockdown but I did that service as per the instructions listed at Hyundai website). So, Capital Hyundai has all the service records of my car.

My car was booked on 21st Jan 2018 and they were supposed to give the car on 8th February 2018 due to 2-3 weeks waiting. Sales team called on 24th Jan morning (just after 2 days of booking) and informed me of the availability of my car. I thought the sales team was giving me a priority but realized later that they have given me a faulty car (looks like somebody else refused to take this car).

After the first service of 1000 KM, I realized the car was making some sort of noise when I was applying for breaks on a rough road. Noises were coming out from steering and brakes. Also, the car is moving after releasing the clutch, but just 1.5 inches from the bottom. So, the new car had problems with steering, clutch and brakes. That has been told to the service team at the time of the second service of 10000 KM. I have been told that all three parts are working and noise is coming because of new ABS in this car which will go automatically after running a few more thousand KM’s.

Because of the continuous noise and jerking, I told the service team at the time of 30, 000 and 40, 000 KM services but got the same answer again and again. My car was under Hyundai Warranty and I was expecting to replace all the parts not working properly.

Once I went there again for 60000 KM, my car was out of warranty and they told me below problems without asking me and gave me a huge estimate to replace all parts:

-Clutch is hard, almost gone and many parts of the clutch need to be replaced.
-Steering rack needs to be replaced.
-Front Brake pads and other parts need to be replaced

All four tyres of my car had bubbles just after 52000 KM running / 30 months from the car purchase date while tread wear was just 60-65%. I was expecting to run all 04 tyres up to 7000 KM (as per the condition at that time) but it was not safe to drive because of bubbles. I went to the Goodyear dealer and found out that there is no warranty for Hyundai company fitted tyres. I had to change all 4 tyres after 52000 KM running. My newly purchased tyres (from the same company / Goodyear) are with full warranty and I failed to understand why Hyundai doesn’t give warranty cards for tyres with a new car.

I also have Toyota Etios (Diesel) and Honda Jazz (Petrol). I just changed Tyres after 75000 KM running and battery after 82000 KM running. I changed none of the other parts of those cars after running 96500 and 98000 KM (except on time periodic services).

When I purchased the Hyundai Creta, I thought I was dealing with the best car company in India but experience proved me wrong.

I have been facing problems in Clutch, Steering and Breaks since day 01 and your service center refused to replace it politely when my car was under warranty. Once the warranty is over, they are asking me to pay for everything. I have a record of all telephonic conversations with the service team and they must have all records too. It’s a simple case of cheating.

Can I expect from the senior management of the company to look into the matter seriously and instruct the service center to replace all desired parts under the warranty only (with no extra burden on me, I have already paid a handsome amount to the company and continuously paying a full amount for periodic services)?

It will highly appreciate an early action.

Looking forward to hearing from you.

Iqbal Ahmad
M: +91 [protected], +91 [protected]

Hi.i m one of the hyundai customer. I have hyundai creta. In punjab. My dealership is goyal hyundai. On 15th i met with an accident and i claimed from the insurance of my car..i took my car after they recieved the DO. Now on 30th i again met with an accident. This time they take in my car nd said we wll start the claim process..3days they make my car stand at one place nd didnot even touched and lying to me that they has started the process.when i asked the insurance company they told me theres no claim process is going on..now they are purposely delaying my car and lying to me again and again about my car get repaired..its 5 th day today nd still my car is untoucbed.insuramce is online lortable insurance liberty company.i am very need in car. They are jus lying again and again and not doing their work.please do the needful.