Hyundai Motor India Complaints & Reviews

Dear sir/madam,
as per the given detail of my car the divine motors have charged me while my free period(under insurance) and the services is given is not persisted or promised .Their still voice coming from bonet and tyre is not fixed properly and the wireless charging pad too as this both things don’t come under insurance they charge me for that too.Its a huge request to you solve my issue as they have charged me 45, 000₹ while the car was under insurance andthey charged for service which is already good in condition moreover they didn’t dilevered the car on the promise date
asthe service is worst so i need my money back which is mandatory and forced by the motors to pay . I am uploding some files for this fraud incident do kindly reply for this issue and i had already complaint a grievance but there is no reply from you side.Sir/madam please do the needfull for more query kind reply me on this mail or other one.
Thanking you.

Fakhrealam khan,
[protected]@gmail.Com

Dear Hyundai motor India
It is to inform you that I ZABID ALI MOLLA your customer of a Hyundai eon sportz car registration no WB02 AE 8718 My car was not properly serviced by your executive in my last service 6 or 7 months earlier but they have charged me lot of money so I consider that I won’t give them service any more. But then they continuesly calling me and sorry for that and they told me next time it will not happen further. And promised me that if I satisfied then I’ll pay them after one week. Now Mr Sanjeev Ghosh is ignoring me to send my car.
Yours. Sad customer ZABID ALI MOLLA

मेरे गाड़ी नंबर आरजे 06 यूसी 1213 मॉडल अल्काजार का दिनांक 27 अक्टू बर को एक्सीडेंट होने के बाद हमने कार को कमल हुंडई सर्विस सेंटर कोटा पर डाल दिया जिसके बाद आज दिनांक 15 दिसंबर भी गाड़ी ठीक नहीं हुई है सर्विस सेंटर पर जाने या फोन करने पर प्रॉपर जवाब नहीं मिल रहा है सर्विस सेंटर के मैनेजर द्वारा एक ही जवाब मिल रहा है की स्पेयर पार्ट्स उपलब्ध नहीं हो पा रहे हैं कृपया मुझे बताएं की वह गाड़ी के स्पेयर पार्ट्स कितने दिन में उपलब्ध हो जाएंगे, होंगे या नहीं होंगे, गाड़ी कब तक ठीक हो जाएगी और वहां का स्टाफ बिल्कुल भी सपोर्ट नहीं कर रहे हैं और ना ही उसका फीडबैक प्रॉपर दे रहे हैं इसकी वजह से हमें बहुत प्रॉब्लम फेस करनी पड़ रही है और गाड़ी अभी तक अभी तक यार्ड में है और और सर्विस सेंटर पर अभी तक नहीं पहुंची है कृपया गाड़ी जल्दी से जल्दी अवेलेबल कराने का कष्ट करें

We had purchased a Hyundai Creta car in year 2018 having vehicle No. is RJ 07 CD 6979 (copy of RC is enclosed). Our car has run only about 100, 000 km and engine is down having no pick up with it. It is giving back compressor with huge black smog.

I had visited Hyundai service center and they have suggested for major engine overhauling.

It is very serious concern that within three years and 100000 km run, the engine of the car is failed. It is surprising. This is giving bad image of Hyundai in the market. I had talked to so many people owning variant of vehicles and they all are surprised that engine of Creta is failed within three years with only 100000 km run.

Hyundai may look into this matter seriously and arrange repairing of the engine free of cost taking cognizance of image of the company else we will be forced to share this issue on social media.

I had booked Hyundai Creta EX Diesel on 30/09/2021.
Attached the booking chalan.
Dealer - MCP Hyundai
State- Kerala
Place - Thrissur
Executive mentioned the delivery date 2 times, one on 30th October which was postponed to 30th November.
Now i', m writing this on 15th December 2021 .
On contacting the sales executive, they tell us they do not have any idea about the delivery date.
Such responses from the Hyundai company will make customers switch to a different brand if the issue is not resolved soon.
Please look into this request on priority

I had purchased the new i20 astra in 2020 Dec and the front wheel tiers are getting punchured frequently. The quality of the tire seems to be very bad and there is no service available including road side assistance without waiting for more than 1 hr. I would request the company to look into the matter at the earliest and give free replacement as both the tires got punchured within a month. Waiting for a prompt response as the service of the dealer is very bad. Pincode - 682015

Raised a complaint for hearing sound on right side rear tire for previous service, they haven't repaired it, but after completing two month of servicing, the same right side rear tire bearing has been broken.
Now for for past 10days car is in service station,
Haven't repaired yet.

My car repering total billing amount 22800/- and frorde billing amounts is 3900/- i am legal action car no Gj 12 dg 3100

Dear Customers care,

I have new Hyundai creta SX 2020 since June 2020. During driving at night I face visibility issue due to LED.
Its a very serious issue I face during night driving.
Take this complaint on priority and resolve as early as possible.

Thanking you
Please contact on [protected]

I recently bought an all-new Hyundai i20 from showroom on 22 oct 2021. So, my car comes with a 4 company fitted tiers of NEXEN tire company which is a korea based company. So now in just 22 days my front left tier got an air bubbles which is covered by any tire companies of India as manufacturing defect and provides a replacement of tier under warranty. So, I contacted Hyundai customer care for how I claim my tiers warranty? Because there were a no official support and services of NEXEN Tires are available in India. So, they told me to visit near by service centre and they will solve your problem. So, after that I visited my nearby Hyundai service centre on 17 Nov, and they told me that we will take picture of your tiers and mail it to NEXEN company, and they will provide you a replacement of tier. But today they call me and said that the company has rejected your claim and we can’t provide you a service for this tier you have to purchase new tier. So, they cheated with me by providing/sold a tier which have an no official services in India, which has a no warranty standards according to Indian consumer warranty policies because all other tier provided companies of india are providing warranty in this type of claim. And Hyundai can’t reject my claim by telling me that we don’t responsible for tier warranty because I bought it from them and paid to them so it’s their responsibility to provide warranty according to Indian standards.

this is my very bad exprience with hyundai so never bought a car which have a NEXEN company tier always told your delar to change it.

I am a happy owner of Hyundai cars and am the oldest customer from Anaj Mandi, Ambala city. I had my Insurance renewed from Samta Motors, Ambala City, Haryana. We agreed to have the Car alignment and balancing done as complimentary whenever required, today I called the person and he refused to have such a discussion and needs this in writing to get it done.
I was having full faith in the employees as per my all previous conversation but now, I think the ball is in other hands now and I should look for some different options for all services from Hyundai.

Today, it's just a small matter but later down the line it can be huge so won't take more risk here.

Sad but true, I have to look for Smrithi Hyundai for all my needs going forward.

Thanks,

Hi i purchase grand i10 magna last year 10\12\2020 i am second owner .It was 2014 model lpg/petrol model .My chasis number is MALA851LLEM141914. I want to inform you that it is 3 cylinder car and on my RC it is mentioned it is 4 cylinder which is complete fraud with me .i am attaching my RC copy with you where i can proof it is written 4 cylinder but i verified from hyundai service center they informed me it is 3 cylinder car unexpected behaviour from hyundai .

Now i am going to file a report against hyundai on CONSUMER FORUM
Thanks
Ankit Bajpai
[protected]

Hi Team Hyundai
I am writing this mail with respect to the faults in my brand new car which was delivered 3 months back and has got vobble issues in the disc and that’s changed n now there’s no ice in the steering wheel for which the Advaith hyundai team changes the swing arm bush after that the motor voice started and then reduction gear was changed but now the steering is tight the service guys are trying hard but the issues are repetitive .
It’s a brand new car I want it all rectified or I need a replacement of the car asa soon as possible.
The car is Hyundai Verna bought in blue hyundai Basavangudi- ka 05 NC 6585 .

I need an replacement at top priority.
Regards
Kushal kumar
[protected]

Booking Name : Amol Jaiswal
Booking Date : 30/08/2021
Booking Place : Soham motors, Aurangabad(Maharashtra)
Email: [protected]@gmail.com
Contact : [protected]

It has been a terrible experience in booking "New Thinking, New Possibilities", Hyundai Car.
I had booked a AURA S (CNG, Titan Grey) on 30th Aug,
At the time of booking I was promised that the delivery will be done In between 90 days.
Since I want earlier due to some reasons, However I have managed my self because of the trust on Hyundai Motors.
Unfortunately It has been more then 100 days since then and there is still no sign of the date of allocation from Hyundai.
Even after numerous follow-ups with Key motors, they are not sure about the car's allocation from the plant.
The only thing I am getting is a new month, also, the frustrating thing is like the Dealer also doesn't know when it will be delivered, just they simply say by the end of month, It may take again 1 month.

We are living in the digital era still they don't know when it will be delivered.\
I understood the problem of the pandemic in delivery, Although we wait until the end of the waiting period,
But now it doesn't seem positive from Hyundai Motors.
You are taking advantage of trusted customers, and it is like you guys playing with the feelings and needs of customers.
But, please try to understand the needs of the customers, not every person book a car for passion, some people have family needs due to some emergency.

Still looking for the last hope, otherwise will go to other vendors.

My car RC number is MH04KR4119 I am facing problem with my android music system which I purchased from index Hyundai dahisar showroom when I purchased my new creta 2021.Also they gave a fake parcel tray which was not a genuine Hyundai product from showroom which I recently got replaced with regular follow up.About music system I am asking for a Blaupunkt music system which is available with them and they are not giving it me as I have tried all other brands available with them with lot of problem..I request u to kindly look in to this or I have to take a legal action..A company Hyundai can't leave a customer un satisfied..I hope I'll get a positive response..thanks

Hello Sir/Madam,

I just want to bring to notice that my Hyundai Santro Xing GLS-JH09X2758 met with an accident in which it get totally damaged. I claimed for the insurance but my RC cancellation is still pending in the DTO.

Here the problem is with the Shree Hyundai workshop where my vehicle is parked. They are asking for 18k as a fine for parking. I don't understand if my process is still pending then why I've to pay for anything. And I just wanted to know that where I'll take the vehicle as workshop manager is continuously calling me for vehicle pickup.

Is this the way Hyundai deal with their customers in a bad situation ?

Dear team,

I have brought a new grand i10 car in August'2020 with very much trust on hyundai brand.

But before few days when I was travelling suddenly tyre was blast, fortunately me and my family are safe but in same kind of accident there were 3 people died in my area only just a month ago.

When I goes to shiv hyundai Rajkot they said that you have to go at RK tyre (Good year tyre dealer) then today I come to RK tyre Rajkot bit they also denied to replace the tyre and said that you have to pay full amount of tyre if you want to change as it's not included in warranty.

I am very much unhappy with this kind of answer given by dealer..

Hope for positive and favourable reply.

Car no. GJ03LM5775

Tyre co. no-good year

With regards,

Yogesh Raninga
[protected]

This is the concern regarding New Creta HR98A 9939.

All the exterior plastics whitened & discoloured due to inferior plastic used in my Hyundai new creta.
It happened with in one month of purchase. From the dealer Dee EMM hyundai I got the communication that there is no permanent solution for the same.
This is really disappointing that I purchased 16 lac rupees car & got such a inferior quality.

Hyundai should give a replacement of exterior plastics in that case.

Expected a positive response.

Sir oxygen sensor not work for previous 45 days i am talking to service center advisor but not responded
my vehicle are under warranty
Please issue resolve immidiately

Vehicle reg no MP08CB0324

Thanks and Regards
Bablu Lodha
[protected]

Sir,

1. I, CAPT SURINDER MOHAN SONI, R/O # 201, GH-26, SEC-5, MDC, PANCHKULA, Haryana purchased VENUE 1.2 KAPPA MT S colour POLAR WHITE, Bearing VIN. NO. MALFC81BLMM247638 on dt 01 Oct 21 at showroom price of Rs 777000/- from Charisma Goldwheels (P) Ltd
( Confirmation letter dt, 16/11/2021, Att )

2. The purchase was carried out through CSD vide their Demand ID 637781 dt 27 Sep 21 in favour of M/S HYUNDAI MOTORS INDIA LTD, M/S CHARISHMA GOLDWHEELS (P) LTD, PLOT NO 7, IND AREA,
CHANDIGARH, Vender Code NO 4123.

3. Following amounts were paid which may be cross-checked for correctness;

a. Rs 5000/- as booking amount on 11 Sep 21, bearing bill No 1862.
b. Demand Draft of Rs. 675302 to CSD dt 27 Sep 21.
b. Rs. 28017/- to M/S CHARISHMA GOLDWHEELS (P) LTD dt 01 Oct 21.
c. Rs 500/- to Registering and Licensing Auth. On 01 Oct 21.

4. The delivery of the vehicle was taken on 01-Oct-2021 18:31:56 (TEMP REG MARK - T1021CH0908B, APPLICATION NO - CH[protected], CHASSIS NO. MALFC81BLMM247638 &
ENGINE NO. G4LAMM964034), TEMP REG NO T1021CH0908B valid from 01-OCT-2021 TO 01-MAR-2022.

5. At the time of delivery of the car we were not handed over the documents required for the registration of the car on the pretext that the signatory was not present and had left a bit early due to some commitment at home and were promised that documents shall be delivered to us the following day i.e. on 02 Oct 21 whereas the same was delivered to us, after much coaxing and cajoling, on 17 Nov 21.
Text message of the staff on 16 Nov 21 for sending the location of my residence can be shown if required.
(Same has been forwarded to Ms Poonam Rathi, Customer Care Manager(Sales), Hundai Charisma, Chandigarh).

6. All this transpired in the presence of the branch head (who did the usual rituals/ceremonies of giving sweets and handing over of the car keys as there was only one car to be delivered on that particular day while dealing person’s Mr Ajay and Mr Tarun were also present besides sales head.

7. Now from here, the problem started for which we had to pay the following amount’s for the lack of technical knowledge, lackadaisical and unprofessional attitude of the Hyundai staff namely Mr Tarun and Mr Ajay, as they did not hand over the required documents till 17 Nov 2021 (Screenshot of message of your staff already forwarded to Ms Poonam Rathi, Customer Care Manager(Sales), Hundai Charisma, Chandigarh.

Since Mr Ajay kept reiterating that that the penalty starts from after expiry of three months, and there-fore delayed the handing over the documents, this resulted in following penalty to us by Haryana Transport Dept.

a. Rs 7770/- as fine/ penalty
b. Rs. 580/- towards penal interest


Total Amounting to Rs 8350/-

8. In view of the position explained above you are kindly requested to refund/adjust the amount of Rs. 8350 /- to us as soon as possible. It may be mentioned here that our efforts to resolve the issue at the branch level ( Dealing with Ms poonam Rathi, Hyundai charisma, Chandigarh ) has fallen on deaf ears and no solution has been achieved.

9. Kindly do the needful at the earliest so that our family remains your permanent customers as we have already purchased I-10 from you about 5 years back in the name of Maj Abhishek Soni from your Panchkula Branch & the same is still with us.

Regards
CAPT S M SONI ( Retd )
[protected]