Hyundai Motor India Complaints & Reviews

My car RC number is MH04KR4119 I am facing problem with my android music system which I purchased from index Hyundai dahisar showroom when I purchased my new creta 2021.Also they gave a fake parcel tray which was not a genuine Hyundai product from showroom which I recently got replaced with regular follow up.About music system I am asking for a Blaupunkt music system which is available with them and they are not giving it me as I have tried all other brands available with them with lot of problem..I request u to kindly look in to this or I have to take a legal action..A company Hyundai can't leave a customer un satisfied..I hope I'll get a positive response..thanks

Hello Sir/Madam,

I just want to bring to notice that my Hyundai Santro Xing GLS-JH09X2758 met with an accident in which it get totally damaged. I claimed for the insurance but my RC cancellation is still pending in the DTO.

Here the problem is with the Shree Hyundai workshop where my vehicle is parked. They are asking for 18k as a fine for parking. I don't understand if my process is still pending then why I've to pay for anything. And I just wanted to know that where I'll take the vehicle as workshop manager is continuously calling me for vehicle pickup.

Is this the way Hyundai deal with their customers in a bad situation ?

Dear team,

I have brought a new grand i10 car in August'2020 with very much trust on hyundai brand.

But before few days when I was travelling suddenly tyre was blast, fortunately me and my family are safe but in same kind of accident there were 3 people died in my area only just a month ago.

When I goes to shiv hyundai Rajkot they said that you have to go at RK tyre (Good year tyre dealer) then today I come to RK tyre Rajkot bit they also denied to replace the tyre and said that you have to pay full amount of tyre if you want to change as it's not included in warranty.

I am very much unhappy with this kind of answer given by dealer..

Hope for positive and favourable reply.

Car no. GJ03LM5775

Tyre co. no-good year

With regards,

Yogesh Raninga
[protected]

This is the concern regarding New Creta HR98A 9939.

All the exterior plastics whitened & discoloured due to inferior plastic used in my Hyundai new creta.
It happened with in one month of purchase. From the dealer Dee EMM hyundai I got the communication that there is no permanent solution for the same.
This is really disappointing that I purchased 16 lac rupees car & got such a inferior quality.

Hyundai should give a replacement of exterior plastics in that case.

Expected a positive response.

Sir oxygen sensor not work for previous 45 days i am talking to service center advisor but not responded
my vehicle are under warranty
Please issue resolve immidiately

Vehicle reg no MP08CB0324

Thanks and Regards
Bablu Lodha
[protected]

Sir,

1. I, CAPT SURINDER MOHAN SONI, R/O # 201, GH-26, SEC-5, MDC, PANCHKULA, Haryana purchased VENUE 1.2 KAPPA MT S colour POLAR WHITE, Bearing VIN. NO. MALFC81BLMM247638 on dt 01 Oct 21 at showroom price of Rs 777000/- from Charisma Goldwheels (P) Ltd
( Confirmation letter dt, 16/11/2021, Att )

2. The purchase was carried out through CSD vide their Demand ID 637781 dt 27 Sep 21 in favour of M/S HYUNDAI MOTORS INDIA LTD, M/S CHARISHMA GOLDWHEELS (P) LTD, PLOT NO 7, IND AREA,
CHANDIGARH, Vender Code NO 4123.

3. Following amounts were paid which may be cross-checked for correctness;

a. Rs 5000/- as booking amount on 11 Sep 21, bearing bill No 1862.
b. Demand Draft of Rs. 675302 to CSD dt 27 Sep 21.
b. Rs. 28017/- to M/S CHARISHMA GOLDWHEELS (P) LTD dt 01 Oct 21.
c. Rs 500/- to Registering and Licensing Auth. On 01 Oct 21.

4. The delivery of the vehicle was taken on 01-Oct-2021 18:31:56 (TEMP REG MARK - T1021CH0908B, APPLICATION NO - CH[protected], CHASSIS NO. MALFC81BLMM247638 &
ENGINE NO. G4LAMM964034), TEMP REG NO T1021CH0908B valid from 01-OCT-2021 TO 01-MAR-2022.

5. At the time of delivery of the car we were not handed over the documents required for the registration of the car on the pretext that the signatory was not present and had left a bit early due to some commitment at home and were promised that documents shall be delivered to us the following day i.e. on 02 Oct 21 whereas the same was delivered to us, after much coaxing and cajoling, on 17 Nov 21.
Text message of the staff on 16 Nov 21 for sending the location of my residence can be shown if required.
(Same has been forwarded to Ms Poonam Rathi, Customer Care Manager(Sales), Hundai Charisma, Chandigarh).

6. All this transpired in the presence of the branch head (who did the usual rituals/ceremonies of giving sweets and handing over of the car keys as there was only one car to be delivered on that particular day while dealing person’s Mr Ajay and Mr Tarun were also present besides sales head.

7. Now from here, the problem started for which we had to pay the following amount’s for the lack of technical knowledge, lackadaisical and unprofessional attitude of the Hyundai staff namely Mr Tarun and Mr Ajay, as they did not hand over the required documents till 17 Nov 2021 (Screenshot of message of your staff already forwarded to Ms Poonam Rathi, Customer Care Manager(Sales), Hundai Charisma, Chandigarh.

Since Mr Ajay kept reiterating that that the penalty starts from after expiry of three months, and there-fore delayed the handing over the documents, this resulted in following penalty to us by Haryana Transport Dept.

a. Rs 7770/- as fine/ penalty
b. Rs. 580/- towards penal interest


Total Amounting to Rs 8350/-

8. In view of the position explained above you are kindly requested to refund/adjust the amount of Rs. 8350 /- to us as soon as possible. It may be mentioned here that our efforts to resolve the issue at the branch level ( Dealing with Ms poonam Rathi, Hyundai charisma, Chandigarh ) has fallen on deaf ears and no solution has been achieved.

9. Kindly do the needful at the earliest so that our family remains your permanent customers as we have already purchased I-10 from you about 5 years back in the name of Maj Abhishek Soni from your Panchkula Branch & the same is still with us.

Regards
CAPT S M SONI ( Retd )
[protected]

My name is Rohit Drall and I'm the owner of Elite i20, I want to draw your attention to the problems I face in getting delivery of my vehicle.
On 25th November I dropped my vehicle to the hyundai workshop which is located on the below mentioned address:
Merchant logo
Unity Hyundai
Plot No. 20 Block-A Nr. Bharat Petrol Pump, Keshopur Industrial Area, Vikaspuri, Delhi, 110015

As I mentioned that I dropped my i20 on 25th november and I was told that we'll check and try to deliver your vehicle as soon as possible, but those are only words from them. In reality I didn't receive my car back. When I chased them about the same, I only came to know that "some parts are not available in the workshop as well as all over India '' and also according to them, those remaining parts won't be available till January.
It's been 11 days since I dropped my vehicle and still they don't have the required parts.
I mean what kind of after sales service is this?

Is this your regular behaviour towards your loyal customers?

If I still don't get any assurance then I'm definitely going to escalate it further until I get the satisfactory reason for this much delay and the assurity to deliver my car on time.

You can contact me for any kind of help from my side.
My car details are as follows:
Model : Elite i20 Petrol
Manufacturing: Dec 2018
Registration no: HR 13P 6756
Owner: Ishwant (updated)
contact no: +91 [protected]

I had booked a car and paid the entire amount, the dealer is not making the delivery, making new excuses everytime.I am terribly pressurised to pay my amount, blackmailed that they will give the car to another customer . And now doing nothing once received my complete amunt

I was purchase eon car in November 2016 and after 3 years car rouf top color crumbled and days to days increase I was visited neatest gundai service center don't given satisfied response than after complain don't any response from your side so I will negative marketing pitch in market for you company hyundai
Kindly resolve my issue as soon as possible

Thanks

Respected sir,

With due respect I have to inform you that I had given my Santro car No.DL6CS2501 for service on 02/12/2021date. Only the service was required and nothing else. I had recently got all oils changed from somewhere else but despite my telling all this to your service person Mr Dheeraj Sharma, you all have raised bill for brake oil, fuel injector cleaning, throttle body cleaning and a few other things. a
All of these are mentioned in the bill attatched. This is not the first time. You all add up a lot of other charges and always raise a high bill. In my case only washing and cleaning was required which we generally get it done in maximum 1500 rs while you all charge above 1700 for that. In addition a lot of my petrol was taken out.
I ended up paying Rs 5234 which could have been done within 2000 Rs. The changing of oils was not required and this was informed to your team by me. Also my car was returned at a much late time than what was promised to me. This is just not acceptable. I would like you to personally look into the matter and tell your team not to take decisions on their own and then ask the customer to pay for the same

Veena Sawhney
M/o Sumit Sawhney
Ph [protected]
[protected]

I had give my card for service because there voice coming through mu side engine of a car to a divine motors in vapi char rasta but they didn’t done anything as i expected moreover they took 25% of the service charge from me which is approx 46000 forcefully which is not applicable if the car is under warranty and there is no discount as promised on bill . The engine is not working well though the things which comes under services like horn, wireless charger etc are not working well ..even they didn’t fit wireless charger. It is a big thing that company like hyundai are not providing good services and overall they took money from customers forcefully to give a good and fast service which is not fair in reply …i will compaint to higher authority if i didn’t get my refund back …i need you to put a immediate complaint agains divine hyundai motors to fix the things back ….beside from this they didn’t give me back my car on promise date they took 3 months to fix a car service which is not good at all and thats not all i have more complaint regarding that motor …please reply me asap.

My car's service done on 07'Nov'21 at Gwalior service center Of ASM hundai,

After service car deliverd to me but car was not performing good, I was complaint about this to concern person and found technical problem is coming car's steering after checking, he told me this part is not available currently, once this will receive then call you, I was 2-3 times reached service center but still not resolved, today 4th'Dec I was come service center but they denied due to work load,

Dear Hyndai Team,

This is regarding with the problems I faced after purchasing my car which is Hundai venue ( MH 04 KL 7710 ) from Modai Hyundai, Thane

I have been following up with Shubh ashar from hyundai Modi, Thane. I have started my conversation with him from 1st November 2021, where we started speaking about the problem we are facing, he replied 6 days later to my message for which I will share a screenshot to prove myself. A week later after we spoke my vehicle was called to the showroom for the changes they had promised they will make, after everything was done as promised I was still disappointed as my head lights stopped working in the middle of the night, I was again travelling from a specific point where Headlights are a must for my vision and yet they disappointed me because one of them stopped working even after replacing them which is recently new from the showroom.

After all this happening with me, I got in touch with Namrata shinde ( Head of accessories), Mumbai Hyundai. She apologised for replying late to me which is nice but not expected from someone working for a reputed company like Hyundai, India.

After a dew days When I was following up with her for my headlights, she suddenly started threatening me if I have mentioned all the product details in my previous mail, and if not I will not receive anything from the company. She also asked me to mail everything I was asking for as she thought I was bluffing and I did not mean it, really disappointing to see this kind of behaviour from someone who is representing Hyundai, still I sent all the related documents and the billls which are necessary. After giving All the necessary documents still there was no ethics to reply to my messages. I even sent a photo of the issues I faced after replacing my headlights, Poor maintenance is Murder is what I believe, firstly my fog lights get on fire where we all could have lost our lives, Secondly this behaviour which was thrown as an attitude to me is something which I will not expect from reputed Brand like Hyundai.

Also, varsha from your team told me that the headlights for my car come with a certain voltage which has to be followed before putting it in the car. Again I was lied here When I bought the car this information was not shared to me when i purchased the accessories from Hyundai showroom.

I was lied and kept in the dark every single time when I spoke to someone from hyundai. Really disappointing to see such kind of behaviour from a team like Hyundai

1st - fog lights on fire where we could loose our lives( Attached files for your reference)

2nd - Replaced headlights and fog lights not working as per your commitment.

3rd - lies about the products installed in my car

Need a solution to save my life from A brand who is trying to kill me whenever I install something from them which is called “ genuine Hyundai Products

Number Plat not feeting by nadiad College road hundai showroom branch due I purchased car from other branch

I got a call from Advaith Motors Pvt Ltd S8407 No.167/ 37-2, 3rd Main, Industrial Town, Near Fire Station Rajajinagar 560 010. on 23/11/2021 asked to book appointment for my car Services. I also taken appointment as per their suggestion for my I10 car service Vehicle No. KA 51 P 8476 for the day 24/11/21 and requested to pick up vehicle by 8.30am. On 24/11/21 morning waited up to 9 am but no one came to pick vehicle, immediately I called up the person who had appointed to pick vehicle, he said will come in with in 30 minutes. Again waited another 30 minutes but he reached at 11am to pick vehicle. He inspected the vehicle and written pick up time 8.30 am in slip and taken signature.
A person called from the services centre Mr. Prakash K V and explained about the issue and required spare parts, service and oil. I accepted to change engine oil, required parts and General services. He suggested to put mesh to protect from rat bite. He has taken two days to delivery back vehicle after services. The next day of delivery, I had checked vehicle and comfort after service. But surprisingly vehicle started making noise even in good road earlier it was in rough road. I am not found any smoothness of the vehicle after services. The mesh what they had put it is not neat and proper. They cleaned nicely Outside the body but inside they not at all done any cleaning. I opened the bonnet and saw its fully dust.
My strong feeling, they not done any services just raised invoice and collected amount from me. They talk to the people very friendly but in services wise very bad.

I have purchased Hyndai I 20 Sports from Vantage Hyundai Hajipur bihar In last month of october but till today i did not get my registration number. For this act when i contact with the agency they did not give satisfactory answer. They replied that they havre mentioned complain. Now they did not pick up call or they did not give any answer regarding my problem. They also replied there is no any banefit to complain anyone regarding this matter so i decided to make complain on consumer form regarding this matter. so i make cmpalin against Vantage Hyndai

I request Hyundai motors india to Please help me out for my vehicle in facing the problem of engine oil consumption so I request the company to please arrange the back call from the company to me so that I can make my vehicle repair in genuine service dealership and got satisfied
Thanks
& Regards
Shivam Arora
Customer of Hyundai motors india

I purchased Hyundai Santro Sportz from Goyal Hyundai Ludhiana in August 2021...dealing was not satisfactory...I rated very less when I get a call from head office..but Mr Gurjeet Singh get my signature on blank form and he filled that form with 10/10 points...very disgusting...I met with an accident and company personnel took my car from home on 22.10.2021 and I requested to deliver it as early as possible...Mr Shashi said it will be delivered on 25.10.2021 till evening..but due to company's negligence the boy who was on the way to deliver my car was not trustworthy...I gave so many calls to him but he was taking so much time...it was very suspicious...the boy who was driving the car was without Licence...there was a naka on the way...he was wrongly driving the car due to which he was challaned...but as he was unable to show his License.. police asked for RC..but it was with me...Mr Shashi, Customer Care Manager, and unfortunately GM Mr. Satish all asked me to give my RC so that the car should not be Bond by the police .. I was not ready to give it because it was against rules as I was not at fault...and I knew it that after giving RC company will not pay any heed to it...and I was very much right...I gave my RC to Mr Rajesh and Shashi and they promised to give it back after paying challan..the car was delivered to me at 11.45 p.m...i was totally harassed..but till date I didn't get my RC ..I am giving calls to almost all the people of Goyal Hyundai Ludhiana but now they are not even picking my call and making fake excuses every day...kindly resolve the issue otherwise I have to take legal action against the company.

My car (DL 8C AZ 7778) got accident on 8th October 2021 . I visited to prestige Hyundai agency which is on bypass road Faridabad Haryana.. they took 24 days time after that they gave my car without finishing up .. not done proper rubbing and painting, car have rubbing scratches on it and didn't properly maintain all the things in my car parts they replace are not in good condition.very bad experience I have faced please do any favourable thing as soon as possible

As per guideline hundai should change oil in 3rd service/20, 000 km.in my case both thing applicable.A/c filter, air filter didnt changed.