Dear Sir/Madam,
Myself Ashishkumar Patel, visited Riya Hyundai Visnagar on 15.11.2021 and requested for test drive.
Riya Hyundai Executive came to my village on 16.11.2021, We took test drive and after satisfaction we said that we want to book Aura-S CNG. After that one of the executive (out of total 3) of Riya Hyundai asked my brother to give his mobile and that executive had submitted 5 star rating on Google for Riya Hyundai without asking to us which was unbelievable.
As Riya Hyundai Executives were going to Kheralu and as informed by them that they will come late after 2 PM to Riya Hyundai Showroom Visnagar, we visited Riya Hyundai Visnagar around 3.45 PM.
I have paid Rs 5000 cash as booking token amount and asked them to give us payment receipt. The executive named Kanji Desai told me that I can give payment receipt tomorrow only as he need to do cash deposit in Riya Hyundai Account & then only he can provide booking receipt.
It was very much surprised moment for me & my family that for cash booking payment also we need to wait payment subject to realisation credit in Riya Hyundai account.
It was my genuine demand for receipt of booking amount, but executive told me that we can provide receipt tomorrow only after crediting cash in Riya Hyundai's account.
Then what is the meaning of giving booking amount cash to Hyundai Showroom? I have not paid to any person, I paid to Riya Hyundai by self visit. I have spent Rs 300 petrol of my car for such Hyundai CNG Aura booking.
As per rude behaviour of Riya Hyundai Executive in the matter of booking amount receipt, necessary actions should be taken against Riya Hyundai and it's executives.
Due to their rude behaviour, I was forced in situation to cancel my booking and my family became in poor state of mind due to cancellation of my dream car.
I request Hyundai Authority to take necessary actions against this showroom and their staff so that other Customer will not suffer.
Waiting for your positive response at the earliest with necessary actions.
My contact number is [protected].
Regards
Ashishkumar Patel
Kindly share your contact Details and Vehicle number at email [protected]@hmil.net
Regards
Customer Relation
Hyundai Motor India