Hyundai Motor India Complaints & Reviews

I have creta sxo[protected] having customer id c[protected]
Vin no malc381ulkm548479. I have full warranty 3 years unlimited kms and full insurance but all problems pending. Repair order (R[protected]R[protected]. Running repair works done authorized hyundai service station of punjab and haryana. I had given my car for repair at service centre of hyundai in mansa after that bathinda. Based on initial investigation they told me that they will changed air bag module. But after that they told me one air bag missing at bathinda service center. Pendrive system of the car also does not work while they changed module by untrained employee.. The untrained employees also damage my car wires by screwdrivers and mouth cutting wire not do professionaly work. The service employees cracked pastic part near the pendrive, parts of my car unbalanced not proper fitted, many screws and module parts thrown on mat. The system of car and pendrive, steering button (Ok, vol updown) rear sensor not working properly, the lower portion of car parts and pipes show corrosion. I suffered so much harassment during the repair of my car because i visit service station at bathinda 13 november 9.00 am gate paas 6.39 pm returned at 9 pm with no solution of my car and problems increased. I does not satisfied by the hyundai because they do not work professionally and works without customer safety and security, with so much harrasment, doing fraud with customers i request you to solve my problems as soon as possible if my problem no solve i do legal action.

Hyundai,

I booked I 10nios magna cng dated on 18/July/2021 from dealer Garve Hyundai Wakad showroom first they given me confirmation that you will get vehicle before three month now it’s four month is up still not received any proper confirmation and any support from sales and service team regarding same and I visit garve Wakad showroom multiple times for the same but yet not received any confirmation so after taking so much follow up then I decided to raise complaint about it so expected fast delivery or else will cancel the order and will chose different company vechicle which provide quick response and vehicle

Hello sir,
i have visited your Hyundai dealership in Patiala last week but i am so disappointed from their dealing. At first they said they cannot confirm about the delivery time of the vehicle and if I want it early then they can arrange it by paying Rs.50k extra. secondly it is mandatory to purchase insurance and extended warranty from the dealership if we are not interested in that they will not book the vehicle.
I am very disappointed by the behavior of your dealership. they are dealing very unethically and ruthlessly and representing hyundai in a very bad way to the customer.

Hello sir/madam.
Hope you doing well.

I'm writing this for complaining about service and customer response of your one of the service center from my city.

I'm writing from Botad, Gujarat, India - 364710.

I'm the owner of Hyundai Grand i10 magna from 2017.
Recently I'm facing an issue which is about the indication light for airbag in meter. The airbag light does not switching off even after Air bag is not opened.

When I was gone for resolving this problem in service center, they are telling me to leave my car for a week for such a minor issue.

Hence I visited other city's Hyundai service center they are telling me that can be fix within a day or two.

Then why this so much different between same company service center.?
And in Botad service center they are behaving rudely with customers.

Brought grand i10nios 1 year back and already 2 times now, due to some loose connection in battery, the car doesnt start at all.

The car is just 3 years old and not even clocked 15000 kms and the paint has started rusting from inside without any accidental damage. Very poor paint quality.

Dear team,

I was purchased the NiOS sports CNG variant on Oct. 2020 and the experience is awesome. But, from last 2.months i am facing the problem with Front left door speaker and door noise and vibrations during playing the music. I was complaint the same with Kundan Hyundai {Thermax Chowk - Chinchwad} at the time of 2nd free servicing on 10.09.2021. After servicing the service person Mr. Ankush Turke told me the door and speaker has been checked and tightened please check and if feel the same then revisit again. After picking my.car.from show room the problem is occurred in next minute when I play the music. I think they just lie me and fool me as they.told checked and tightened the door.
I was call him and again re visited the show room on 10.10.2021 with same problem. They again waste my 2-3 hours by checking the sound of speaker and door externally and told me by assuming as the speaker is damaged. They told.me the speaker will be replaced in warranty period but, the part is not available right now, we will try to get from other show room if available in 2 days but if not available then it will be ordered from Mumbai and will be available in approx. 10 days and then we will call you.
Now, it's more.than month and till no any response received yet. Every time I called them for status, most of the time they didn't pick the calls. They /him didn't make single call to me for any updates.

I'm just irritating to listen the songs in my car and spoil my mood daily. The things happened from last 02 months and i just hate to listen the songs in my car because of Hyundai service.

I hope you will understand the things and revert ooehwith satisfactory solutions.

Regards,
Rahul D.

Car: creta 2020 (model: SX)
Car buying date : 7/05/2020

My complaint is that I am not satisfied with your company. I bought a car on 07/05/20 (Creta 2020). Initially we used the bluelink system very easily but in the last 7 months I have been using the bluelink system. Then I visited the company 7 times and shared my problem but always said the same solution. They say the solution doesn't work. Lately I can go to the company and tell my problem .Then they say replace the BlueLink system chip. And they replaced a chip but that doesn't solve my problem. Please solve my problem I'm tired of this problem

Dear HMIL,
I am aashish from delhi, I have booked aura E version petrol on 9th of September in Bohra hyundai neelam bata chowk Faridabad Haryana 121001 and also paid the loan amount of 565000 but I haven't received the car and even about its information that it is available or not, your staff and also your seniours are not responding to any of my complaints and also their team leader is abusing to us, as my sister marriage is almost near on 14th November. I m too much worried about the problem your showroom giving.plz respond to this request and arrange the car as soon as possible.if this type of service you'll give to your customers than I m very disappointed about your showroom and I m not gonna suggest it it to anyone for buying cars from here.plzz help us as the marriage is too close. I m humbly requesting you to respond to this request.
Regards
Aashish kumar

Hi, I have booked a new Hyundai Aura S last week by paying a deposit of Rs.25000 at Trident Hyundai Whitefield showroom in Bengaluru and I was promised that the car will be delivered with in two weeks. Now, the dealer is demanding more money and saying that he won't honor the agreed on-road price. By trusting Hyundai, I have already sold my old car. I would request Hyundai to compensate if they fail to deliver the booked car and also for not honoring the committed price and delivery timelines. Thanks.

I applied to DHI and got GST concession certificate from them. I provided it to the dealer " Utkal Automobile pvt. limited" Patia Bhubaneswar on 03/11/21. However the executive and his manager is not aware about such certificate and denied that c copy of it from ministry on 26/10/21 which was white lies. Now they are not responding to my mobile. I chosen this dealer based on initial communication with him and validity of certificate is ending soon. Therefore i am requesting you to speed up the process otherwise i need to mention the reason of not using certificate as delay from dealer end. Remember that i can't apply for certificate often.

Dear company,

I Lalit Kumar Dubey
Using ur venue SX opt chassis number- MALFE81DLMM230961

Issue is that- On 5-11-21 My bluelink(Registered with mobile no [protected])app shows my trip in Kala pipal 465337, INDIA at 05:50 PM, it was correct.

wonderly only 24 on same date 05-11-21 minute before it showed my location in Krishna menon marg, presidents Estate, New Delhi-110011

Whats this all...?

Is ur system faild or some one has hacked my blue link account.
Please Do needful.and inform me on [protected]

Dear Sir,

I wish to bring to your notice my harrowing experience with Hyundai Cars Dealer Arsh Hyundai, which is located at Unit No.1, Ground Floor, A Wing Godrej Colesium, Near Somaiya Hospital, Off, Eastern Express Hwy, Everard Nagar, Sion, Mumbai, Maharashtra 400070.

I had Booked Hyundai Venue SX+ DCT (Petrol) model with Arsh Hyundai, Sion on September 19, 2021 and paid the booking amount of INR 21, 000. At the time of booking, the sale was facilitated by a Sales executive of Arsh Hyundai, Mr. Saurav. I had categorically told him that I will get the finance and insurance of the car myself, as I am working in a Bank and get car loans from my employer. Further, my brother is working in the insurance sector and my car Insurance is handled by him. The same was discussed with Mr. Saurav and the company offered me accessories of worth INR 13, 000 i.e. Door Visors, Floor Lamination and Teflon Coating. However, the order booking form which I was made to sign, nothing was mentioned about the free accessories as well as of the fact that I will be taking the insurance myself. The fact that I will get the insurance myself was again mentioned by me in Whatsapp group (created by Arsh Hyundai) on September 30, 2021 (Screenshot enclosed).

I got the email from Arch Hyundai on October 26, 2021 at 4:11 pm that the car Hyundai VENUE 1.0 Turbo GDI DCT SX+ PETROL IN DEEP FOREST with Chassis no: 268990 and Engine no .: 412661 has been allocated to me. However, with the allocation of the car, the executives of the dealership started forcing me to take the insurance from them, without giving any heed to the fact that I had at the time of booking categorically told to Mr. Saurav (their sales executive) that I will get the insurance and finance myself. It may please be noted that the insurance quote given by Arsh Hyundai had a premium of whopping INR 58, 819. However, I am getting the insurance at INR 30, 026 on my own. Thus, there was a difference of more than INR 28, 000 in the insurance being forced on me by the dealer and the insurance that I wanted to get on my own. I explained this fact to the executives but they still forced me to take the insurance from them. When I told them that at the time of booking, I had told Mr. Saurav that I will get the insurance myself, they conveyed that Mr. Saurav has left the company and they are not bothered what I conveyed to Mr. Saurav. They repeatedly showed me the booking form wherein nothing was mentioned about me tsking insurance myself. When I continues to resist, they started blackmailing me that if I don’t take the insurance from them, they will not give me the accessories which were promised at the time of booking.

As per the extant rules, a dealer cannot force a customer to take the insurance from the dealer, however, Arsh Hyundai has been doing that since the beginning. The executives of Arch Hyundai further conveyed to me that they get the margins from Insurance and therefore, were forcing me to take it from them. They further said that since there is a shortage of cars currently, the dealers have to recover margins from insurance. When I told them I will complaint about these malpractices to Consumer Forums and Hyundai India as well as Hyundai Korea, to which they replied that if I report this matter or complaint, they will have to see about what to do about the car allocation which was given to me, which means they were blackmailing me that if I complaint, they will give the allotted car to someone else. They are continuously forcing me to cancel the booking, as they are not getting margins from insurance.

Given the continuous harassment and blackmailing from the dealer, to break the deadlock I offered to the dealer that instead of 3 accessories, they can give me 2, to which they did not agree. I again told that I will complaint to the appropriate agencies but they did not paid any heed and said they will see what to do with my car allocation. When I told them that they cannot give my allotted car to someone else without my consent, they did not paid any heed. I decided to close the matter and told them that I don’t need any accessories but I will get the insurance myself. This discussion happened on October 30 (Saturday) when I was travelling to Nainital from Delhi and was not in Mumbai. The dealer told me that the car is currently in transit and shall reach Mumbai in 15 days i.e. approx.. November 10. However, after half an hour, they again called me and told that the car has arrived in their stockyard and forced me to make payment immediately, otherwise they will give the car to someone else.

This was astonishing. Half an hour ago, they told me the car is in transit and after 30 minutes, they told me the car has arrived in their stockyard ! I told them I will send someone to their stockyard to inspect the car, as I doubted their intention. However, they threatened me to make immediate payment otherwise they will allot my car to the next customer. They were well aware that I was not in Mumbai at that time and will not be able to make immediate payment, that’s why they used this tactics to threaten me. Still, I offered them to make payment of INR 250, 000 and balance after November 08, as I would have been back to Mumbai on November 07. I again cautioned them that if they give my allotted car to someone else, I will escalate the matter. However, they did not bother and sent an email to me saying that since I could not make immediate payment and it was a month end, they are de-allotting my car and giving to someone else. I did not get any reply on my last email to them.

I have faced this harrowing experience from Arsh Hyundai. All the necessary emails and screenshots are enclosed with this email. The dealer has been harassing me and has allotted my car to someone else, and the way their staff behaved, I am sure that I will not get the car from them. I am writing this email with copies to Hyundai India and Hyundai Korea executives, as well as sending a complaint to consumer forums, highlighting the malpractices being followed by the dealer.

Dear HMIL,
I am aashish from delhi, I have booked aura E version petrol on 9th of September in Bohra hyundai showroom located in Faridabad Haryana and also paid the loan amount of 565000 but I haven't received the car and even about its information that it is available or not, your staff and also your seniours are not responding to any of my complaints, as my sister marriage is almost near on 14th November. I m too much worried about the problem your showroom giving.plz respond to this request and arrange the car as soon as possible.if this type of service you'll give to your customers than I m very disappointed about your showroom and I m not gonna suggest it it to anyone for buying cars from here.plzz help us as the marriage is too close. I m humbly requesting you to respond to this request.
Regards
Aashish kumar

Yestraday i went sri ganganagar for first service for my hyundai venue(RJ13CD6644). i went hyundai service centre on abhoar road.in service centre your staff behaviour is very bad.where your general manager HARSIMRAN SINGH behave very bad.he ask me abuse word.he angry on me without any fault.the service given by staff is very bad.they are not know how to satifice customer and not know how to treat customer.the service given by staff is very bad. the all staff behaviour are very bad.i told you full story on call. please call me on [protected].i very disappoitnent from your service and from your staff. please listen my complaint carefully otherwise you break your trust from hyundai customer. i aslo told this story to other customer

Dear Team,

I am Rakesh pattnaik, customer of I20 Sports having a clutch tight issue. I have purchased my new I20 on February, 2020. Last month suddenly my clutch had got tight and the vehicle didn't move on a busy traffic road. The same thing happened again after two days.
I took my vehicle to near by service center and they changed one Cylinder Kit. Still the same issue is persisting. Now, the Service center suggested to change the Slave cylinder which will come in warrenty but it's not available at anywhere across Odisha.

I am not able to use my vehicle from last one month. It's really a terrible experience with Hyundai.

Please solve my issue on an urgent basis.

Model : Hyundai I20 Sports
Location: Bolangir, Odisha
Nearby Dealership: Binod Hyundai

Regards
Rakesh pattnaik
[protected]

HI

I'm Vishnu Shankar C, On October 18th 2018 have booked Hyundai Santro through online via my credit card which I've cancelled it by visiting the showroom ARAS & PVPV Hyundai car showroom, Perundurai road, Erode by person on 1st December 2018, still now there is no refund has been received.

Have escalated this via customer care and also I have wrote about this to [protected]@hmil.net many times but there is no reply about this from Hyundai concern. Request you to kindly help on the same.

Also have attached the successful payment receipt of car booking and interactions in e-mail with Hyundai limited below for your reference as follows.

Regards,
Vishnu Shankar C,
[protected]/[protected].
[protected]@gmail.com
Erode.

_______________________________________________________
Begin forwarded message:
From: vishnu swa
Date: 31 May 2021 at 08:11:36 IST
To: [protected]@hmil.net
Subject: Re: Request on Refund of cancellation of car booking_Your order#S4210-[protected] on https://bookonline.hyundai.co.in is successful.
Hi

Have received a call from your executive on 28th May stating that this complaint will be escalated and handled by separate team and there is no response from your side all details are below in the trail email would request you please look into this issue.

Regards,
Vishnu Shankar C,
[protected]/[protected].
Erode.

Sent from my iPhone

On 27-May-2021, at 23:40, vishnu swa wrote:

Hi

Is there any people in working with Hyundai who could read these mails or to be forgotten for the money Rs. 11100 which been spent on booking of my car.

Regards,
Vishnu Shankar C,
[protected]/[protected].
Erode.

Sent from my iPhone

Begin forwarded message:
From: vishnu swa
Date: 9 May 2019 at 08:44:59 IST
To: [protected]@hmil.net
Subject: Re: Request on Refund of cancellation of car booking_Your order#S4210-[protected] on https://bookonline.hyundai.co.in is successful.
Hi Hyundai, I don’t know how long you people will take to process a simple cancellation of booking of the below mentioned order and refund the money back to my bank accounts. Therefore any other grievances and complaint cell email id to discuss the same, will also escalate this issue. Also added to that I’ve heard that the dealership is going to close its services in our locality so request to please look into this issue as soon as possible. Added to this I’ve received a cash back of Rs. 1000 a few days back, against the booking amount conveying that the dealer has misused my booking amount to some other customer in the reference.
Regards,
Vishnu Shankar C,
[protected]/[protected].
Erode.
Sent from my iPhone

On 22-Jan-2019, at 08:30, vishnu swa wrote:
Hi

As per the below mail which had been reference of booking Hyundai Santro which I have booked the new Santro dlite model through online using my HDFC bank credit card, below trail mail on booking reference details. As I didn't like the vehicle I have given a cancellation letter request to give back the booking amount as by visiting AR AS PV PV Hyundai showroom located at Erode, by writing a letter for cancellation in person on 1st Dec 2018, still the cancellation amount has not yet credited back to my account/card. When later enquired on the same by December 22nd 2018, due to server issue it has not yet returned back. Request to please look into this issue and process back the amount.

Regards,
Vishnu Shankar C,
[protected]/[protected].
Erode.

[protected] Forwarded message[protected]
From:
Date: Thu, 18 Oct 2018, 18:49
Subject: Your order#S4210-[protected] on https://bookonline.hyundai.co.in is successful.
To:

Dear Vishnu,

Thank you for your order from https://bookonline.hyundai.co.in

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as 'HYUNDAI'

Order# CCAvenue Reference # Order Date


S4210-[protected] [protected] 18/10/2018 18:49:41

Billing Details

Customer: Vishnu | [protected]@gmail.com | [protected]

Address: 38 2 subramaniyam nagar, Veerapampalayam post, Tamil Nadu, Erode 638011. India
Customer IP: 157.46.26.168
Pay Mode: Credit Card - MasterCard
Bank Ref #: 057256
Instructions: Booking Amount for Hyundai Car

Order Amount: INR 11100.00


Net Payable: INR 11100.00

CUSTOMER CARE
http://www.hyundai.co.in
Contact Info : [protected]

Hi Hyundai team,

I purchased mentioned car in Dec-2020 considering the previous version car's performance. Although the cars performance is good, I am facing some issues which are very disturbing nature during driving and I feel this needs quick resolution from your side, as after spending 20 Lakhs to get fully loaded and good vehicle, but facing many critical concerns which affect safely during driving which needs immediate attention.
1. Wiper (front shield): I started facing issue of improper cleaning, glass was not visible clearly within 3 months. I had raised complaint twice, however not resolved. I feel it is something related to quality of wiper or the setting of the entire wiper setup. Because of this, glass is not cleaned properly and get blurr visibility and lines during wiping
2. Head lamp brightness for night driving: although the light brightness looks good from outside, but while driving in highways the light is not enough to get clear visibility. Also, during driving in ghat sections (curvy roads) - side visibility is very poor (I can say nil) during turning, this is major set back. Major concerns are when we go beyond 80kms speed, then far visibility is the major concern. Competitor cars have good visibility, I tried to check for brighter bulbs, however every one said this can not be done as the kit is not replaceable
3. Design of Front shield for visibility: while turning towards left or right, visibility in the corners is difficult, either need to slant towards any one side to get the visibility in the corners
4. Speed limit alarm: This is major concerns when we cross 120 Kms, as there is continuous beep which is irritating. What is is use of not going beyond 120 kms when the car has that capacity? This was never highlighted or explained by any of the sales executives in showrooms before purchasing. Its show room duty to explain, its customers choice whether to buy or not to despite highlighting the feature

I have few more concerns which will be highlighted in next email. I hope the points are addressed with immediate effect to be comfortable with Hyundai products and to have long term relationship.

Regrads,
[censored]eeraswami R H
[protected]
[protected]@rediffmail.com
Veh no - MH14 JH8303

I bought new car from 1st day fees issue in alignment
After 3 visit they not resolved issue
In second service they changed my socker and charged it from me
And now due to alignment issue my front both tyres are getting completely flat
They denied for tyres replacement
And nor resolved my alignment

Hi, Myself Suraj here

My vehicle is hyundai elantra 2012 model diesel manual .I am facing an issue with the key reading software .The vehicle is get lock and unlock via the key but when I try to turn on the ignition it's showing the car with key logo.I have took a road side assistance on the same issue on July 10 .But later on also I am facing the same issue on key reading up .I have paid the amount for that but again I am facing the issue .I tried calling customer care complaints support but they are asking me to pay the amount for towing in advance to lodge the complaint paying the amount is not an issue but this time after taking the service on the same issue which was supported by hyundai last time I am not ready to pay any amount but I need my vehicle rectified .