Hyundai Motor India Complaints & Reviews

From Dated the 1st Sep 2021
V.GUNASEELI
39 Thenkarai Street,
Kottucherry,
Karaikal.
Mobile: [protected]

To
The Appropriate Officer,
Customer Service,
Kun Hyundai.

Sir / Madam,

Sub: Hyundai - Vehicle not delivered despite full payment – Compensation sought- Reg.

With profound grief, I send you this mail so that...

I have purchased hyundai creta sx top model diesel in march 2021 from that day car has been stop for three times in three middle of the journey. Very poor service of hyundai India motors. Check engine lamp always showing .. i am fed up with this car and your poor service. I want to return the car.

VERY BAD EXPERIENCE REGARDING SERVICE IN AHMEDABAD and EVEN THEY DONT EXTEND WARRANTY PERIOD DURING SUCH CORONA PANDEMIC TIMES

I had purchased a creta petrol car from shivalik hyundai dealer from ahmedabad. Date of registration of my car is 4/06/2018. Since then I have done regular service in bagga hyundai, chandkheda nearby to my home. I noticed some gear slip issues in 2nd gear particularly from some times, but i think that problem might not be just big and in such pandemic corona times as a doctor also it was difficult for me to get checked my car so i was unable to go to service centre..then after sometimes i went to service centre at planet hyundai, khokhra, ahmedabad for check up of my car..they check the issue and gave me estimate cost of around 40 thousand rupees for 2nd gear issue... and my car is only 3 years old and it has only 32000 km run only till now, so my concern is how come in a new car such an issue might come in the gearbox.. in such a short period of time. As I have done regular services at service centre ..this is their responsibility to diagnose such gear slip issue and they hv to solve such problem at the time of service...and I hv 2 hyundai cars in my family...but very much disappointing with service . Now they r denying to cover such issue under warranty period also.

During such pandemic condition even I have heard about other auto companies that they are extending warranty periods due to corona issue globally. And even government of India is also giving relaxation in so many things for this 2 years of pandemic times.
My complaint also was registered by planet hyundai dealer from Khokhra, which is 1-[protected].

my email address is [protected]@gmail.com

Sir,

I want to draw your kind notice towards the following facts:

1. I have purchased one new i20 on 3.2.2021 from Balaji Hyundai, kalambagh Rd Muzaffarpur, Bihar (VIN: MALBG512LMM041554, REGD NO: BR06CN9704)

2. At the time of delivery of vehicle, l have told the dealer that wonder warranty should be 5 years . The dealer replied that paper has been already prepared and it has been done for 3 years by mistake, it will be rectified very soon.

3.Dealer has also send mail to Hyundai company that by mistake, invoice has been Punch/generated for 3 years. ( copy attached)

4. After that I have told the dealer as well as Hyundai company several times through phone and Whatsapp message for 5 year wonder warranty but in vain. I have also contacted Hyundai CC through mail and phone many times but no fruitful result.

It is requested kindly to look into the matter and pass necessary order for providing me 5 year wonder warranty instead of 3 years which has wrongly been Punch by Dealer /company.

With kind regards.

Raj Kishore singh

PH-1

RPCAU PUSA

MB: [protected]

Hello Hyundai,
I got accident dated 14-aug-2021 during travelling from katni to satna and handover own car dated 15-08-21 and have visited today showroom found that no any work in progress of my car.
Seen if same time work will done might be it will take 6M I call many times to adviser for completing the car but no any positive response come
Car detail is given below
MP19CC6050
NAME SATENDRA KUMAR MISHRA

pls arrange car as soon as possible

Given my vehicle for Accidental Repairs on 22-07-21 for rear bumper, LHS tail light and quarter panel repair, committed delivery date was 05 -08-21. Upon asking on 06-08-21 they responded that after releasing DO from insurance company they will handover vehicle. I enquired from insurance company surveyor and he confirmed that the DO was already released on 03-08-21 which I conveyed after which they confirmed to pick vehicle at 02:00 PM on 06-08-21. Upon reaching there I found that the work was incomplete and my AC was not working which was not part of repair and diesel was near to empty, screws of rear bumper was loose, reflector of bumper was loose, back gear sensors were not working. I had to get all this work done by standing there.
MY CAR's AC IS STILL NOT WORKING, ON 29-08-21 UPON REACHING AT SERVICE CENTRE THEY RELEASED MY CAR AC'S GAS, AND TOLD ME TO GET IT CHECKED NEXT DAY, TODAY THEY PICKED MY VEHICLE TO CHECK AND CONVEYED OVER PHONE THAT ONE PIPE IS DAMAGED. BUT AT THE TIME OF HANDOVER MY AC WAS WORKING PERFECTLY. THEY ARE ASKING RS.4500/- + GST FOR REPAIRS.
MY CONCERN IS THAT MY CAR'S AC WAS DAMAGED BY THEM BY MISUSING MY VEHICLE WHICH IS NOT WORKING NOW.

To,
Hyundai Company

Dear Sir,
On date 16/03/21, I purchased a brand new Venue
Vin no. MALFCB81BLAM199065
from your B.M Hyundai Showroom Anjar to Gandhidham Highway.
I am very disappointed and shocked from what happened and I find the situation very irritating. New cars simply don’t do that.The fact that the car was not tested before handover. This is not the type of product I would have expected from a manufacturer of your size and reputation.I have sent my car 9 to 10 times to showroom but still its not working and the owner of the company has told do whatever you want to do we will not do any work of car.I demand replacement of car, fixing of the problem or refund as well as compensation for the waste of my time and money.Enclosed with this letter are copies of the registration card and other related documents for your reference. My expectations are high so do something. I have 3 Hyundai car so am your reputated customer.I hope you will do something regarding this problem...

Sincerely.

NISHANT VORA
Anjar-Kutch-370110
Mo. [protected]

Respected sir,
My Car is Hyundai i20 Elite 20 and car Number is MH17BX3627.
Car display is not working since 6 months. I have given complaint at Sangamner, Ahmednagar Branch for replacement of Car Display. I have visited at showroom on 14th July for the same issue. Yet Showroom have not responded.
I am requesting to kindly help to solve this issue.
Thank You

Dear Team,

Recently i have visited at jalore authorised KD motor Hyundai showroom for change MDPS controller and general service. Further I have got my car today in afternoon and in night when i went for test drive with my family then suddenly car was stoped in middle of the road at deserted place and car was not moving then i was trying to restart the car then suddenly smoke and smell coming out from silencer.
After this insident i was trying to cheak engine oil and i was shock to see that engine oil is more then to it's higher level.
But in invoice they have charged to me for 2.50L engine oil. It's really disgusting to know that engine oil is more then 2.50L.
After this insident i have left my car at that same place and it was very difficult for me and my family to handle this worst condition.
Know if any other Major problem will occur in future that will be your responsibility to solve that problem and again handover my car at my place in same condition.
So please you pay your attention to this complaint and resolve my problem as soon as possible.

Warm regard
Mitesh sharma
[protected]
RJ16CA2291

Dear.
Seon Seob Kim CEO & MD
Hyundai India Motor Ltd

On date 16/03/21,
I purchased a brand new Venue
Vin no.MALFCB81BLMM198065
from your B.M hyundai showroom Gandhidham -Kutch - Gujrat - 370110
Dealer code - W3206
My Car Kilometres Just 1908

My car is at your hyundai showroom in Bhuj in last 1 month & 4 Days
You guys have given me a faulty car and cheated with me. I have repaired my new cars 9-10 times at the hyundai Anjar and Gandhidham workshops, and still showroom owners say we are ready to do the repairs. Can you tell me if I bought a new car or an old car? How anyone can be ready to do repairing work in a new car. Another thing, I have not been able to use since I got a this new car, my mom has to go to Ahmedabad every month for medical reasons and that is why I have bought a car, what to do if I have to go to Ahmedabad with my mom in case of emergency? Who will be responsible if my family is harmed in any way due to your faulty car or such a disgusting procedures to handel a customer complaints? Definitely the responsibility will be Dealer of B Mangatram Company Hyundai - Anjar.
Now all I am demanding that replace the car, I don't want to do any repairs and I want a new car instead of this faulty car.

Sincerely.

NISHANT VORA
Anjar-Kutch
Pincode- 370110
[protected]

I Viresh S T (Ph.No: [protected]) purchased Aura car last year in the month of February from Shivnath Hyundai (Jaika Automobiles Pvt Ltd) Jagdalpur, Dist-Bastar Chhattisgarh -494001. Last from one month there is problem in starter push button & use take 3 to 4 push to start or stop. Since yesterday it started to take more than 10 pushes to start or stop the car & it feels that vehicle will not start. So today morning I took my vehicle(CG-17, KT5984) to Hyundai Service center (Shivnath Hyundai) Jagdalpur. They checked & told that requires to change starter button. But they are not having the spare starter button so they inform to wait for at least 20days still procurement as in near by city also not available (Raipur, Nagpur). I am shocked by hearing of not available of spare of reputed company like Hyundai in near by big city also. I request kindly help in solving problem within 3 to 4 days as now a days we can get material within 3 to 4 days in any part of india.

I bought my new hundai creta in October 2020, I'm facing my first complaint since day 1 was 2 of my speakers were non functioning and I didn't get accessories attached as promised.then I stared getting weird noises from my stearing and wheel alignment was so bad that doesn't occur to new car. In span on 10 months I have sent my car for atleast 3-4 months for same complaints again and again. But till date I haven't got any resolution and always got manipulative answers. They once realised their mistake and change part after 6-7 months but soon after I started hearing that weird noise again and again and I always found some unnecessary things as bolts and other things unattached in my car. And after 10 months of buying the BRAND NEW CAR I'm having same issue. I don't know where to complain regard this.and more of what they didn't even have spare car to give in exchange.this type of service is totally unacceptable. And I didn't even get videos of what they say they provide of oil changing or services once.

Hi,
Yesterday 29/8/2021 I booked one road side assistance paying 885/- rs and within 30 mins I cancelled the booking. Because the Road side assistance service person called me and said that the window glass has to be broken to bring out the key from my locked car. But after sometimes a local car mechanic came and fixed that issue without breaking the window glass. Now when I asked for refund from Hyundai RSA for not availing the service they denied to refund saying that the RSA service person reached your place before I cancelled the booking but that is completly false statement they are giving. After I cancelled the booking no one from RSA team informed that guy about the cancellation and he reached to that place without having informed. This RSA is third party provider of Hyundai.Please help me to get my refund back and help others to not being cheated from this worst RSA service of hyundai.

Regards,
Partha Goswami
[protected]

Dear Hyundai tram

Myself Mr.Amol Salunkhe holding Hyundai Xcent car and Custmor since 7 years MH-46 AL 8150

In June 2021 I have issued Future Genralli insurance Zero Depth from Vishal Hyundai which is located at New Panvel (Navi Mumbai) while going for insurance claim Mr.Nagendra who is workshop manager reverted that we will not be assured for both side damage I.e. denting and painting issue coverage and not even to ready for giving service.

However I have already asked while issuing new policy whether I will get the facility’s or not and they assured will provide.

Resolve this issue and it’s very poor Serivce and false commitment from Vishal Hyundai New panvel Navi Mumbai

Hope considering long relationship will get the solution.

Thanks
Amol Salunkhe
Mob.No.[protected]

Sir my name Rajkumar Purohit.
My Aura MP1381WAS dropped for second service on 23.8.2021 in morning for inspection and maintenance.at Prince hyundai Ujjain Madhya Pradesh
To my surprise I received the car without cleaning, washing, and polishing which is mandatory for all service irrespective of free or paid service .
The service advisor Rameshwar Malviya upon calling him, said we only charge amount for oil, filter and other things .. your team billed me 1879 / which I did not accept to pay till my car gets properly washed, cleaned, polished .
The boot is smelling and dirty .

The attitude of service advisor was also not good was forcing me to pay the bill amount .
I'm not satisfied with the service of my Aura petrol car

Pls look into the issue raised and take necessary actions on Prince Hyundai and Rameshwar Malviya service
advisor

Regards

Rajkumar Purohit
41/1 Subhash Nagar, Sanwer road Ujjain.

[protected].

Regardless of my complaints my car is not at all performing up to the standard.
The accessories which are bought from the showroom which are all company products are rusted and getting moisture inside.
Don’t go for Hyundai it’s service is pathetic

Hi,

This is in regard to your Royal Hyundai Dealer Gwalior and Shivpuri, we have received a quotation for i10 Nios Megna for Aqua Teal color, where the quotation which was given to us we made car loan disburse according to the same and after the payments received by the dealer then he started manipulating us by saying that we don't have Aqua Teal color take Grey or white, then they updated us that Aqua Teal color is available but we need to pay more money for the same.

Have quotation in writing and we made payment after dealer asked us to do so.
We are very disappointed with the behaviour of your dealer and their actions.
This is completely unethical business practices where customers were informed something else and after receiving the payments dealer's are demanding something more.

I request you to connect me on an urgent note my Name is Shivam Goyal and my number is [protected].
We have disbursed the loan and payment is in the account of the Royal Hyundai Dealers account and we want i10 on the same quotation that we have received earlier.
Please note we are getting no support from anyone from Royal Hyundai, no Manager is shorting out our complaints.

Dear all,

Yesterday I have given car services in shiv hundai at gondal road branch rajkot,
But car was not proper serviced and even not washed.
I have attached photos of car after service by your employee please sea of photos it's not washed and untouched. However he told my cars service and washed is complete!!!
Also your employee take a second time car for service and wash then who will provide petrol for second time it's your fault then you will provide petrol.

And employee behaviour was rudely.

So i hope you give a proper service and satisfactory service from your side.

Customer id C[protected]

I have purchased Hyundai creta E+ from dealer Surjeet Hyundai - JK Road
Bhopal, car is base model but the dealer forced us to take accessories of rs 40000/- from showroom (which include car music player, back camera & fog lamp) with out accessories they refuse to sold car. I purchase car with accessories from dealer, after some months complete lock down has made. After lock down when we used music system that system doesnt work property. I complaint for this to the showroom but the sales manager or other staff did not help me and said that player is out of warranty and we cant help you. They give me accessories bill in which no time limit is given for guarantee or warranty. Dealer did not corporate with us we want to change or replace the player.

Mileage 6.5 kms since i bought.Have driven 25000 kms, Extremely unhappy with the car.No one from Hyundai is able to solve the problem