Hyundai Motor India Complaints & Reviews

HELLO SIR/MEDAM

MY NAME IS BHAGIRATH FROM BHAVNAGAR, GUJRAT, INDIA.
I will be using Hyundai car from 2018 but february 2020 myy car accident near morbi(kutch to morbi highway) then call hyundai road side assistant then road side assistant (hyundai authorised) sent my car to Morbi show room but till date my car not repaired by show then not answer i have try money time try contact hyundai support team like show room, online compailnt via email, tollfree no and twitter, facebook but till date problrm no resloved so pls
my car no is gj04cr0270
my mo number is [protected]

Hi,
I'm writing in matter of an incident happened at Dilshad garden Himgiri service centre.
Car- Creta
Modl- Sxplus 2017
Number- DL 8C AR 0572

It has been a long delayed issue, started last year Jan, 20, when I first send my car for service and there was a issue in car which was untraceable, but there was some sound which made it obvious.
Staff there couldn't solve it, meanwhile one more issue came up and they closed the first issue, saying may be it wont happen again..
Later they took car back and it was there for 3 months the whole lockdown 2020, they returned the car without fixing the issue which they found (they dint had that part available) after a month it arrived and they took the car again.
No when after this when they returned the car (aftr 3weeks) the front mirror was cracked, front right side pillar black plate was cracked & door of boot/back) was not working.. and yes in every service so far there was always half tank used to be empty, I showed it to there staff they agreed to refill it the next time, bt they never did.

Now, my car has these 3 broken issues and 2 major issue of noise from inside the car, which Himgiri staff finally found at the last service but dint fix it, cos we needed the car and it was already 3 weeks that they had our car, bt dint fix it & wanted more time.

After all this, I thought to make an official complaint.

I'm taking a screen shot of this complaint, kindly revert back asap.

I'm waiting

Hello Sir/Madam

I am writing this mail because of as i said earlier we booked a Verna IVT Automatic but CI Hyundai Bhopal Hyundai dealer faild to deliver that car and they given IMT venue but in venue there was a lots of problems we are facing.
In Hyundai Venue car was sounding like Diesel Engine we was complained about this problem when we gone for first service but problem still not solved now car is vibrating so much, a sound comes from back side still engine not giving us a good mileage we are not getting a pickup there was 2 second delay in shifting gear we told all the problems to showroom but there is nothing solved.
Now take your car back and we are complaining about Hyundai and CI showroom.
We will post on social media and news papers you done fraud with us delivered us a faulty car to take back our complain when we done to delivery time.
Now we are frustrated from this what you think customers are foolish you will deliver a any faulty car and we will take it.
If you want to contact me this is my number [protected] (Ikram Shaikh).
😡😡😡

Dear sir
I'm purchased Hyundai aura car on 21.09.2020...On that day to ... 25.05.2021 To day onwards car is so many time repaired...I'm so many time go to the mango Hyundai show room at vizag... There tecnitions... Repaired my car...But my car problems is don't rectified... Please sir I'm the poor people.thise car I'm taking for transporting purpose..So I'm suffering.. Please sir do something...Help me...And clear my problem as early possible...I'm requesting...And please give reply ...!!
My name is P.Rajasekhar
My contact number is
+91 [protected]
My car number AP 39 TN 0712
From

P.rajasekhar
Palasa, srikakulam district
532221, palasa
Andra pradesh
Contact : +91 [protected]

We, have booked New i20 Asta (O) on 18th Dec 2020.
Booking canceled delayed response from the dealers (Sri Jayalakshmi Automotives pvt Ltd. Madinaguda Hyderabad IN.).
Booking canceled on 28th April 2021 and till date they have not credited my money.

I have car with no.HP24 D 3922, this is my 4 car of Hyundai.
I have good feelings for Hyundai, but now I have some doubt for the Hyundai because my car colour is getting removed by its self which is really pathetic & heart touching for me.

Need to solve otherwise I m planning to sell my car & never by again .
Guide other members also not to by Hyundai.

I m reachable on [protected]
Chaman LAL dhiman

Last year 2020 on 2 march 2020 i had purchased new venue car from your showroom (tirupati hyundai) afim khoti gt road kanpur.
within one month the battery got damaged.
after complaining the company used to explain everyday .
after one month the battery was replaced.
but within one year now
my car ac is damage not working.
i went to the company 18 may 2021
they are saying that the parts of the ac are not available
now plz wait for 15 to 20days.
now i want to ask u why the parts of the car are not working properly.
today in the morning i had called hyundai customer care no.
i had the conversation but till now .they have not responded.
i am not satisfied.

Dear Sir,

I took 1st quote for CRETA (Diesel 1.5) SX in favour of Tata Hitachi Construction Machinery Co Pvt Ltd, Kolkata on 30th Jan21 and Company gave PO dated 17th Feb21 to Dealer M/s J J Automotive ( Bengal Hyundai, Park Street). Accordingly booking was done with advance of 10, 000/- even though it’s a Corporate purchase. Full Payment will be paid directly by company on payment release request from dealer. Vehicle was not delivered till 31st March21 and financial year changed.

Later on Company decided to Change PO since Registration charged in initial quote was for 5 years. As per company policy, it has to be LTT. Fresh quote was taken on 22nd April2021 with validity till 30th April21 ( only 8 days) and sent to Corporate Finance for preparation of “Executive Sanction Request” against which PO was to come. Later on, we received another quote on 28th April21 with Price increase. Since quote was already in process, it was difficult to replace. Covid-19 problem started in country and many people were getting infected. Operation with co was slow but then also we processed ESR after taking approval from Managing Director & released PO on 17th May21. Dealer M/s Bengal Hyundai refused to accept PO and submitted another quote with further increase in Price.

I am totally lost due to this behaviour of Hyundai Dealer in Kolkata. For last 4 month, I am struggling to get Payment Request from Dealer based on my PO. I have requested Dealer executive many times to escalate this issue to higher up but no positive response from them.

At this stage, my understanding is very much clear that Hyundai don’t care for Customer mainly Corporate Customer. They don’t understand Corporate buying behavior and so changing quote so frequently. Quote being issued by dealer is not valid for 30 days even in Corporate buying and it is being changed every week.

I am suffering for last 4 months. Please suggest way out.

I have sent mail on '[protected]@hmil.net' dated 19th May but no response till date.

Regards,
Sanjay Prasad
National Head - Mining
PO: Nibra – South, Near Ankurhati Checkpost,
PS : Domjur, NH-6 (Mumbai Road)
Dist : Howrah, West Bengal 711409
[protected]
HandPhone : [protected]

Dear concern

Today I visited your workshop at kapurthala road for buy a car part head light bulb and i also estimate car service and i also due for renew insurance policy of car But your adviser Mr Bharat misbehave poor service and he dined for car part sale car bulb price Rs 85 and labour 150 i buy only bulb but your staff misbehave. I will not visit your workshop & i also buy a car policy with other company. Kindly guide your staff & advisers.

My Car details below mentioned:

Car owner : Ramesh Kumar

Car no. : PB09AB5047

VIN No. : MALBM51RLHM386516

Thanks & Regards

Name : Sourav

Mobile No. [protected]

Mobile No. [protected]

I bought a Hyundai Venue Petrol Car on 14th April from Koncept car at Kailash colony. While we were waiting for the car to reach the showroom, the Executive gave us papers for signing the documents. When the car arrived from their godown, the driver of that car opened the bonnet doing something behind the Bonnet.
When I enquired about it, if something was wrong in the car, I was told that the car is being checked & everything is OK.
We took the delivery & started for home, it was driven for 3 km & then the Power Steering stopped working. So, within 15 min of taking the Delivery of Venue Car, I had contacted the GM of Koncept Car at Kailash colony.
He told me to send the details of the car & location, which I did. Next day on 15th April, at about 2p.m. the technician arrived & did something in his gadget. He said that I have deleted the History, as the drivers of the company remove the wiring of cars so that the KM, s run by them do not show in meters. I was not at all satisfied as it was showing 31 km run by the company when delivery was given to me.
As i did not have any option so I signed the papers that it is working fine, then the lockdown started. Next on 3rd May i drove the car & Power steering again stopped working. This was the second time after taking delivery that the car was driven. Now it has been parked permanently at my place, whereas got no phone call till today.
When I called Customer Care after a lot of hassles, I was able to speak with Anirudh...he said that we have received a complaint on 15th April & it is under process.
When I asked him, the car is parked at my house, are you virtually working on my car?
He was not able to answer & said, can I transfer the call to the Regional Office but as expected he was not able to connect with them.
He finally said, I will call back in 5 min but I never got a call.
In this case, I will suggest not to buy a Venue car as everybody has hard earned money & the company does not care to check for any problem before giving delivery.
I think I have not purchased a venue Car to park in front of my house, I bought it to drive/ use it.
When I would be able to use my car?
It is already 1 month now when I purchased it & within 15 min the problem was registered.
I am very sure that I was given delivery of a defective car.
K.L. Sachdev
[protected]

I had contacted a person Mr Rajesh Ranjan ( Ph no [protected]) who had put an advertisement in Economic Times and also in the Times of India on 19th May 2021 about 575 vacancies for work from home for HYUNDAI company sales promotion. Yesterday I contacted him and he told me to pay 3100/ as the security deposit as the company needs that to give a laptop and phone for the work. After paying Rs 3100/ ( transaction id[protected] from HDFC bank Thane) . He then sent me a sms stating employee id as[protected]HYUN1258. After some time he called again to state that I have to pay Rs 7500/ as the insurance for the laptop and mobile which will be refunded immediately. After paying 7500/ ( transaction id[protected]HDFC bank) and sent me an insurance no INS [protected]S. After sometime he sent me another message stating my registration is successful ( reg no HYUN[protected]. Then he called again to say that I have to pay GST fee of Rs 12500/ after which he will sent the laptop and mobile to my place. I asked for the receipt of the payment . He had sent a receipt of Hyundai Motors of Sakinaka Andheri Chakala. Thinking it must be genuine I paid 12500/from HDFC bank (IMPS transaction Id[protected]. He said all the money are refundable once the documentation will be over. After that I got little suspicious and told him that I don’t’ have any money left and asked him to cancel my job offer, to which he said to pay another Rs 2200/ for job cancellation fee which paid again ( IMPS from HDFC bank[protected]. After this he is saying that he had refunded all your money back to my account but it has not been cleared from Government.
Kindly let me know is there a person named Mr Rajesh Ranjan who has the authority to employ people for work from home service for Hyundai motors. He said company Director is Mr Gautam Kumar and all the money was transferred to his account no [protected] Bank of India.
Regards
Suparna Sil
[protected]@gmail.com
[protected]

Dear Hyundai Management,

I have booked Creta E petrol from Hans Hyundai New Delhi in the name of Mansi Duggal on 23 Nov 2020.

Delivery Date was First week of MAY ( 6 Months Waiting ) & now we come to know that you have removed most of the valuable things without notify us & many other features are removed from E model. I have booked the car 6 months ago so that I can get the car of my choice, atleast you should give the person the product which they booked, now the dealer is saying we don't have car, you can take the booking amount back and cancel the booking.

You guys think that this is so easy to cancel and again book new Car with waiting period. I am regular client of Hyundai but this time you guys disappoint me & other clients as well.

Kindly check and confirm and provide us the model which we have seen at the time of booking else reduce the price of this new model car .

I have attached my booking receipt for your quick reference.

Request you not to reduce the market value of Hyundai by doing such cheap practices.

Hoping for a positive reply.

Complaint letter

From:
E tech info solution pvt Ltd company,
Contact: [protected]
T nagar,
Chennai -600017,

To:
The hyundai motors Head office india,

Sub: new purchased car poor quality

Dear sir/madam,

I'm writing to complaint about the inadequate and unsatisfactory for my purchased new car from one your showroom

Purchased showroom address:
KUN HYUNDAI
K.U.N. Auto Co. pvt. Ltd
No. 2/399, mount poonamallee high road,
Ayyapanthangal, kattupakkam, chennai-600056.

On 27th April 2021 i take delivery new creta car from at this showroom. Now this new vehicle condition is not good, vehicle engine start button not working properly while apply the clutch condition also car not started. so we can't operate the car right now, so already i dropped my car at this service center for inspection and maintenance on 04/05/2021
Upon receiving the car. I notified that your team failed to rectify one of the car problem. I earlier reported them but they are not respond well, very poor response from service center showroom manager, kindy take action against this problem and this showroom responsibility person's

Car details:
Engine no: G4FLMB430252
VIN NO: MALPC8122MM164973
Reg no: TN09CX0954

If you are not clear this problem I will go to take legal action against HYUNDAI motors india pvt ltd,

On last week While traveling to my office by my car, car stopped in a traffic jam in the middle of the road and then we pushed the car by hand with our comrades,
It was really hurting me. so i will go to take legal action against HYUNDAI motor india pvt ltd,

Place: chennai
Date:16/05/2021

Regards,
Customer, Elango R

As I am regular customer of creta,
I am very upset about the features as you are minimizing the features and raising the price and plus you are not making available the car, as waiting period for the car must be atleast of 60-90 days...due to this long waiting period of 1 year our customers excitement gets down...and most importantly as I have booked old e varient with old features before 3 months...but now you guys are minimized it's feature it's not fair...at the time of booking whichever features was their I must get that car with that features only...if you are giving with changed features it's unfair with customer...if customers satisfied then company satisfied...
Name:- Tushar shivaji gaikwad (Maharashtra), india
Contact no:- 1) [protected]
2)[protected]

Dear sir/madam,
मैंने 04.02.2021 को गंगा हुंडई मोटर्स प्रा लि चूरु (राज) से Creta का E वैरिएंट बुक किया था। अब मुझे मालूम हुआ है कि कंपनी ने इस वैरिएंट से कुछ महत्वपूर्ण फीचर्स हटा लिए है जबकि इसकी कीमत में 19000 रूपए का इजाफा कर दिया है जो कि ग्राहकों के साथ विश्वासघात है। कंपनी के इस कदम से मेरी तरह हजारों ग्राहक आज ठगा हुआ महसूस कर रहे हैं। मेरा हुंडई मोटर इंडिया से निवेदन है कि मुझे कार की डिलीवरी देते समय वो सारे फीचर्स कार में हो जो मुझे कार की बुकिंग और टेस्ट ड्राइव देते समय दिखाए गए थे। अगर कंपनी अपने निर्णय को वापस नहीं लेगी तो हम इसका बहिष्कार कर बुकिंग रद्द करेंगे। ध्यान रहे आज कंपनी का वजूद सम्माननीय ग्राहकों से है न कि कंपनी से ग्राहकों का।
मुझे हुंडई मोटर इंडिया से पूर्ण उम्मीद है कि वो अपने इस निर्णय को वापस लेगी और ग्राहक हित सर्वोपरि रखेगी।
भवदीय
मंगल चंद
चूरु (राज)
Mobile-[protected]

Sir i bought Hyundai Verna 1.6 SX, model 2019 from Morani Hyundai Jaipur and this has completed around 12000 km till now. I have issue regarding tyres its all Four tyre are of Bridgestone and its stepney is of CEAT which were provided by Hyundai while buying this car.
Last year when car completed distance about 5000 km i faced a issue in front right side tyre, Tyre accidentally have damaged from its one side while smooth running expressway, then after some month when completed ride around 8000 km i faced same issue in another front left side tyre. I contacted dealership for same issue then he forward my compliant to Bridgestone Tyre dealer but he denied for any warranty and refused for any help, this was so disappointing to me .
Then last few days ago i faced same issue in rear side tyre while driving on highway and this time that rear tyre have damaged completely within few meters while riding car and now i checked other tyre and found some cracks are coming on tyres and this will let damage tyre again while driving .
So it all reflect that all tyres are very low poor quality because car have runned only about 12K .
This is so disappointing that Well Known Hyundai Motors are betraying its customer by providing this type very poor type tyres and stepney of different brands and you have partnership with such company Bridgestone which don't respect its customer and refused for any warranty.
While buying this car i did not ask to Hyundai for Bridgstone tyre or any other company. I trusted and obliged only Hyundai for all parts provided by you while purchasing this car.
Being a well globally popular brand Hyundai we did not expect this type betraying, So its humble request to Hyundai Motors, Kindly take this issue seriously and resolve my issue.
Hereby i am attaching pics of damaged tyres and detail of car.
Thanks

Respected sir,

I have booked A venue car for purchase at sas hundai Lucknow they have promised me to give the car after 10 to 15 days of booking which they have failed to do. After that due to unavailability of that particular model they told me to take another car which was also not certain that they will give me on time because more than 1 and a half months has been passed after booking. But I have purchased another venue from gorakhpur which was available there. But after repeated calls my booking amount has not refunded to me and I am feeling helpless at my end kindly do the needful.

We booked creta SX petrol manual variant at Kun Hyundai Kondapur, Hyderabad branch and the service so far is bad.

My wife is an assistant manager at Bank of Baroda and she applied for loan long back the moment we booked the car hoping that we get it as early as possible because one of her colleagues referred this branch. He usually sanctions car loans for customers from BOB and work closely with some of your colleagues in this branch. We have been waiting for car and get the loan disbursed to go for Long leave so that she can take care of our new born Baby boy

When we tried to book vehicle, we were told that the waiting period is 90 days and that’s what is written everywhere in show room. So we paid booking amount on January 16th and requested for early delivery and they said, we will see if we can delivery as early as possible. But they never updated about status in between and I keep on reminding and reaching them. Now after the waiting period over I called them and Hyundai customer care too but not getting any proper response on when I will get the vehicle delivered.

I tried reaching out to Hyundai customer care almost everyday from last 1 week and they keep ok saying same thing that some one will call back to update you soon but no one called or approached with any updates.

Highly disappointed with Hyundai for my first car. Thought it would be wonderful experience but Hyundai and Kun Hyundai made it a nightmare for me. It is causing me more personal problems. If know About these things happen little advance, I would have gone for a different cad maker and now I can’t wait for 3 months with other seller.

So far very bitter experience with Hyundai.
This is my 3rd email and I am sure I won’t get response to even this email as well.

We had booked a Grand i10 Nios Sports Car with Hyundai in Mumbai on 13th April 2021. We had asked the dealer to take the possession of the old car and also the cheque for the amount on 15th April 2021 and they committed to deliver the car on 21st April 2021. In the first week of May, the company didn’t deliver due to the lockdown but also gave us a shock by just dropping a document on whatsapp which indicated price hike without any explanation. On requesting information, they said that we can hike the price to any amount at anytime until the delivery or until the invoice (different versions come from different people).
Now, comes the best part. If you want to cancel the car booking, they will take a 12-15% (this changes with whom you speak to) portion of the booking amount.

We talked to their customer support and they told us to accept the increment and pay the increased amount.

In summary, please be careful when booking with Hyundai today’s 10L car can become any amount and if you try to cancel because you cannot afford, you will loose part of your booking amount.

I paid rs.15000 against booking of santro sportz of star dust colour and the cheque was encashed on[protected]. The vehicle was supposed to be delivered by[protected]. However, when I personally contacted the sales personnel in mid April, I was told by concerned person that the vehicle of choosen colour cannot be deliviered by that date, and possible date cannot be predicted.
As I am not interested in other colours and variants, I requested them to cancel the booking and return my money so paid in advance, and submitted necessary papers.
Though considerable time has been lapsed, there is reposnse from your dealer. Because of Covid times, unable to make any personal visits and phone calls are not being answered.
As they are doing business, on your behalf, I believe, you have an moral responsibility to resolve the issue.
Will you please respond to this?