Hyundai Motor India Complaints & Reviews

I had bought Hyundai Venue Petrol Car on 18th April from Koncept car at Kailash colony. While we were waiting for the car to reach the showroom, the Executive gave us papers for signing the documents. When the car arrived from there godown, the driver of that car opened the bonnet doing something behind the Bonnet.
When I enquired about it, if something wrong in the car, I was told that the car is being checked & everything is OK.
We took the delivery & started for home, it was driven for 3 km & then the Power Steering stopped working. So, with in 15 min of taking the Delivery of Venue Car, I had contacted the GM of Koncept Car at Kailash colony.
He told me to send the details of car & location, which i did. Next day on 1th April, at about 2p.m. the technician arrived & did something in his gadget. He said that i have deleted the History, as the drivers of company remove the wirings of car so that the KM, s run by them does not show in mete. I was not at all satisfied as it was showing 31 km run by the company when delivery was given to me.
As i did not have any option so i signed the papers that it is working fine, then the lockdown started. Next on 3rd May i drove the car & Power steering again stopped working. This was the second time after taking delivery that the car was driven.
In this case, i will suggest not to buy Venue car as everybody has hard earned money & company does not care to check for any problem before giving delivery.

I have purchased Santro-Auto gear on 27.02.2020, and car ran only about 5000 Kms. On 26.04.21, my car didnt start, so called your RSA, a person came and get it started. On 27.04.21 again same issue called RSA and they took the car to workshop at Shivalik Huyndai, Ambali, Ahmedabad. A person name harsh Patel called and informed its battery issue, he get it charged and ask me to take delivery.

Now, i want to convey that its only One year old car and battery and you can not give car back like this, just charging it. There is some serious issue/fault due to that battery get discharged,

I am having car since last 30-35, years and never a car battery get discharged before 3-4 years. There is urgent need to replace it with New battery and required to check complete electric parts.

I am not ready to take delivery before my issue is sorted out, its alreday more than ONE WEEK passed.

I am old customer of Hyundai, also had and drove 1998 model of Santro earlier. This is not expected from you. (GJ-1-7261)

Pls. look into matter urgently.

Jayesh Thaker
Ahmedabad
[protected]
[protected]@gmail.com

Dear Sir/Ma'am
You rightly said that my car remains under my supervision so I am fully confident that I never repair my car outside.
As I am repeatedly telling you that if you have any doubt, you can send a check to a skilled person of your company, but You people are ignoring my point. I just want this to be a serious issue, so please talk about it.
It is my thing, I do the work of giving service as well, I just want a solution to this problem from all of you, I am ready to check my car in every way.

Thanks & regards
Bhayyadeen
Mob .no [protected]
Vehicle registration no.
UP32FU 7816

I have purchased a venue top model petrol in the month of November 2019. During the second servicing of the car, the air purifier was found to be dysfunctional. The service center personnel took a video of the product and assured for replacement of the dysfunctional part but more than six month have passed and I am yet to receive the part. I have also contacted the toll free number of Hyundai and raised the issue with them twice. The service request number is 1-[protected]. The toll-free number personnel only gave assurance both the time to resolve the issue and tried to contact the local authorised representative. But both the local authorised representative and the toll-free personnel never communicated the status of the complain nor have they resolved the issue till date. More so whenever I contact them they give assurance that I will be contacted and they will take up the matter on top priority but to no avail. It is impossible to understand how they are unable to replace a car air purifier for more than six months. The company never fails to advertise about the same but fail to give service to the customer once they fall for them.

My complaint is to get the defective product replaced at earliest as it is still within warrenty. I have lost faith in both the toll-free personnel and the local representative. Hence I am submitting the complain here.

Hello, I am Yashvardhan Singh Bisht, a resident of E-36, kurmanchal nagar, Lucknow ( permanent address) and resident of 004 A, Ivy Tower, Shyamkhait, Bhowali, Nainital.
I have been a loyal customer of Hyundai wid no. Of Hyundai cars in my family for last many years wid personally having a Hyundai Eon on my name no. UP 32 FV 7636.
I have had a great experience wid Hyundai wid no. Of good memories wid no. Of long trips to different places wid a trust in Hyundai.
But really had a very bad near death experience in last 3 days due to the negligence of Hyundai Service department which includes everyone right from the service centre manager to the technicians .
I got my Axel work done from Hyundai Service Centre Beeaar Hyundai, Mahanagar, Lucknow in Jan 2021. After that I got my ac replaced and servicing done from the same workshop this month. The height of negligence is such that after getting work done from the authorised Hyundai workshop when I was travelling from Lucknow to Bhowali, Nainital on Wednesday 21 April 2021 my car Axel came out while running on highway near Maigalganj, between Sitapur and Shahjahanpur, Uttar Pradesh. Due to the Axel suddenly coming out my car went out of control and the left side banged a divider causing the left front tyre and rim destroyed. I tried calling RSA but to no use and then had to got the work done from a local mechanic to save time and reach my destination in time as I had a real estate deal the very next day in Bhowali. I spent 10000 rs in changing the complete Axel and then after working for 3 hrs I finally got my car at 6.15 p.m. I started the further journey and at around 8.30 p.m. after just covering a distances of 80 kms the Axel again came out as I was travelling in the middle of the night on the highway in an isolated place . Worried as my wife and 5 puppies were along wid me I asked the help of the local police who arranged a local mechanic who reached me in 1 hr. But as I had no faith in the local mechanics I called RSA and they told me that they could only help me in the morning . Left wid no option I had to take the car towed to the local mechanic paying him 2500 rs. as I was worried about my family and pets. The mechanic removed the tyre and saw that the Axel had again come out and was needed to replace again. But he had no parts at that moment so requested us to wait till morning. I had to hire a taxi to go to the nearest hotel at which I checked in at around 11.45 p.m.
Then I called the Hyundai person whose no. I got from the RSA and was talking to him since 8.30. P.m.but by then he had switched off the phone. Left wid no option I decided to call in the morning. I called RSA in the morning at around 7 a.m. and then got a no. Of Mr Suresh working in AKC Hyundai, bareily. I told him the whole story and he asked me to bring the car to the workshop. He arranged for a towing van for which I paid 3500 rs as the distance from the workshop to the car was around 60 kms. I paid the local mechanic 1500 for his labour and took the car to the AKC bareilly. I reached the service centre at 12 noon only to find out that the Axel was not available there . One Mr. Rajeev asked me to go to the nearest market and get that part. I booked an auto paying 300 rs to save my time and got the part Axel for 3500 rs which should have been arranged by the workshop before my reaching there . Then the mechanics replaced all the parts of the left side of a which I have the bill for which I paid 6000. I was handed over the car by Mr Rajeev telling me drive the car slowly as aparon is a bit damaged. I asked him y he was saying this after I got the Axel changed in the workshop. He assured me that there will be no issue wid the Axel . I got the car at around 5 p.m.and reached hotel at around 6. But as was left wid no confidence in the car I decided to leave in the morning. Next morning on 23 I left at 8 a.m wid no confidence at all in the car, driving very slowly at 40-50 kmph.
The distance from the hotel to Bhowali was only 170 . The car's left front tyre was continuously rubbing the back side bcoz there was no proper adjustment done at the workshop. At around bhimtal suddenly the car started making too much sound so i very slowly took the car to mybdestination worried just wanting to reach my place. I somehow managed to reach there wid a lot of sound. The next day on 24 which was Saturday I went to a local mechanic who was shocked to see the car and asked me to call the workshop to have a talk wid them. I called Mr Suresh and the mechanic scolded him and shouted at him for risking our life. To my surprise and shock I found out that the workshop mechanic forgot to put the nut bolt on the shockers and forgot to tighten the bolts on the left front brakes bcoz of which one nut bolt had fallen somewhere and the other was without bolt and came out wid just a touch. If it had came out while driving I would have met an accident as brakes would have not worked and shocker would have comes down bending the car on the left side wid no control.
After the talk I ask the mechanic to tighten the nut bolts and paid him 1200 rs. As Saturday and Sunday was lockdown in Uttarakhand I didn't go out. On Monday I went out for some work as Uttarakhand was also imposing lockdown. I was just 7 kms from my home when the car started making the same sound so I stopped it immediately only to find out 2 bolts came out from the Axel wid the same problem. I called AKC Hyundai only to get an irresponsible reply from Mr Suresh and Manager Mr Pradeep telling they were not responsible for it even when they changed the whole Axel and chimta and everything. I had an heated argument wid them and told them not to worry as I am filing a fir against them and will bring them here in Nainital.
Now pls tell me who is responsible for the inconvenience caused to me, my family and pets both mental and financial almost risking my life due to the improper services provided to me by the Beeaar and AKC Hyundai and the negligence of the mechanics.
I paid 1700 at beeaar in Jan
14000 in April
10000 to the local mechanic at Maigalganj
2000 for towing and 1500 to the mechanic at Fatehganj poorbi
3500 for towing till the workshop AKC Hyundai
300 for auto
3500 for Axel, 6000 at AKC
10000 at hotel
1200 to the local mechanic in bhowali
1400 for booking a taxi and reaching my home yesterday.
1360 for purchasing RSA
And my car is still by the side of road unsafe.
I am filing an fir against Hyundai and everyone responsible and even going to the consumer court claiming 50 lakhs for all the troubles caused to me bcoz of Hyundai causing me mental and financial loss and risking my and my family and my pets lives. I am also filing a complain to the PETA for the trouble caused to my pets bcoz of the negligence of Hyundai.
Yashvardhan Singh [protected], [protected]
Mr Suresh AKC Bareilly [protected]
Mr Rajeev AKC bareilly. [protected]
Mr Pradeep manager AKC
Mr Mahendra Beeaar Hyundai Lucknow [protected]

Hello Team,
I have booked an i20 sportz (S.Night) from Shivang Hyundai Aligarh on 21 feb 2021. At the time of booking, they informed us that the price of the car was Rs 8, 87, 206. It takes them more than 2 months to deliver the car. Now when the car has arrived at the showroom, they are asking 10, 000 more from the previous amount ie., Rs 8, 97, 000. I have enquired this in some other places in my state itself. Every other dealer of Hyundai is asking for Rs 8, 69, 100 but only Shivang Hyundai Dealer is asking for Rs 25000 more from other dealer. I have visited the showroom and their way of taking feedback was totally unprofessional. They were very rude at the face. I request you to kindly help me in this scenario as I have waited for more than 2 months to get the car.

Dear Hyundai Team

I am Yogesh Kumar S/O Avani Paul I wish to inform you that I have booked car i10 Nios CNG through Joshi Motors Mohali and give them Rs.5000/- for booking. At the time of booking they were very polite but the very next day they started new new demand like security cheque and soo on.
So I cancel my booking from there and I Purchased i10 nios from Samta Motors Ambala on dated 16.04.21.
In last I request you to please ask to them for return my booking amount.
Last but not least this type of dealer really harmful for the Company.

Regards
Yogesh Kumar
[protected]

My car Hyundai centro UP70FJ1805 is accidentally dameged in 9 December 2019 and hand over to Hyundai workshop at 10 December 2019. By which I have faced so many problems and it's responsible only company. I wish to company it ruturned my whole amount of car so that I purchased other brand car. Because 5 months gone but vehicle is not delivered yet. Their employees are so rude and I have conncererned to appropriate authorities many times regarding this but no anyone resolve my problem. Therefore I demand from company please return my whole amount of car Because who is responsible for so many delay in delivery by which I have hired private vehicles for going anywhere.

I have purchased new venue car SX in Dec 2019 from your company (G.T.Road Showroom Hyundai Amritsar). Two three days before my front wheel is got damaged and I tried to change it with my spare wheel and found that my spare wheel is smaller in size as compared to other wheel.



Four wheel size 205 x R16 Ceat tyre

Spare wheel size 195 x R15 Apollo tyre.



Please arrange to replace my spare wheel and give me spare wheel of same size 205 x R16.

Bcoz it is possible to run car with one wheel small in size.



I have also bought one creta car in Feb 2020 and in this car my car four wheels and spare wheel is same in size i.e 205 R16. Here it is no issue ...but why it is there in my venue car...this is my question...



Please immediately give reply to my concern and arrange to sort it immediately.



Awaiting for positive reply.

Thanks

Aman Bhardwaj

[protected]

I insurance claim of my 1 year old venue JH09AS7491 with zero debt insurance at shree hyundai Chas Bokaro on 19/3/21.But till date parts is not available in showroom. Service employ give me false date of delivery. I don't know how much time it take to complete my vehicle.I feel very bad, worst & horrible experience with hyundai india Ltd.please do needful as early as possible.

I am book top modal venue but no response i am pay 21000 for booking amout but not good response why [protected] this my number

Dear Sir
I have Hundai car model Grand i10 asta (o) petrol, year 2015 PB 03 AM 6890 covered km 45000 km. I approached to Raja Hundai bathinda for servicing.They estimated service cost around ₹ 4200.(engine oil and wheel balancing). Is it genuine cost.This attitude may loose your existing customers.
In my view service cost of petrol car must not exceed over ₹ 2000.
I request you to reconsider about service cost so that your existing customers may not slipped off you.
Thanks.
Brijendra Kumar Shukla.
[protected]

We are requested the Dealer for duplicate key for our Santro car in the month of December still we are unable to get, all the time the Dealer says we ordered still it's in back order. We request you do the needful

Blue link system is not working for many months. Informed the dealer Chandra Hyundai. Tried as per their advise given, but still no improvement
Please do the needful
Regards
O.M.Gopinath

I am having Hyundai Creta Turbo, 2020 model, purchased in Sept 2020.
The Blue link remote operations are not possible due to some unknown reason
This was reported to the dealer, Chandra Hyundai.
Though they gave me some tips over phone, the status of Blueink operations remain the same.
Needs prompt action from yiur end

Dear Sir/Madam,

I would like bring to your notice a serious breach of trust by one of the Hyundai dealers M/s Veeteejay Motors Pvt Ltd, Kundannoor, Kochi.

On 23rd Feb '21 we exchanged our old Santro Zip Plus for a new Grand i10Sportz AMT Typhoon Silver, booked in the name of my wife. The old car was taken by M/s VTJ Motors on the same day and delivery of the new one was promised in two weeks. However, delivery date was recorded as 15th March on the booking receipt.

Sales Officer of the dealer called us around 27th Feb to be ready with payment by 3rd March. We kept enquiring periodically. On March17th the dealer asked for full payment which was made on the same day. Delivery was promised within a week, by 25th March.

Thereafter, the dealer never called. Whenever we called, it was told they were trying and delivery shall be done in a week, without giving any commitment on the date of delivery.

On April 9th, 2021 we came to understand M/s VTJ Motors didn't book our order on Hyundai until 6th April even after taking the full payment from us on March 17th. The dealer chose to take us for a ride and cheated us. Besides, we are without a Car from 23rd Feb since our old car was promptly taken. As of today, we are still awaiting delivery.

On 15th April we complained to Sri. Harish K, Area Manager, Hyundai Cars India, both over telephone and through email. He promised to take action against the dealer. We requested for feedback on the action taken. On 23rd, we were told that the Dealer has been warned and no further action could be taken at this stage.

In the meanwhile the vehicle has been delivered to the Dealer on 22nd April. We are told that delivery formalities shall start after full payment(registration, road tax & insurance cost remain to be paid) and it could take upwards of 5 days after the payment, owing to recent change in rules and COVID related restrictions. We are yet to take delivery of the vehicle.

However, the Dealer maintains that no wrongdoing has been done and this is how the business is always carried out. They are dismissive of the issue and flatly refused any compensation on account of their taking money from the customer, while not even booking with M/s Hyundai Motors for more than 3 weeks after the money was taken.

We expect Hyundai to take exemplary action on the dealer after verification of the facts, so that no dealer shall dare to treat a customer in such a manner.
We are also concerned of the delivery, services and treatment by this dealer. M/s Hyundai could take up with the dealer and assure quality and promptness of service.
M/s Hyundai shall also take up with the dealer for rightful compensation for misuse of customer's funds to further dealer's own business/profiteering.

The booking slip and payment receipt are attached herewith.

Kindly take up the issue with M/s Hyundai Motors India, for resolution of the matter in the interest of ordinary customers who could be cheated by such actions from dealers.

Thanking you

I purchased nios AMT last week from your dealer showroom.
at the time of delivery i was not explained properly the car functions specially the infotainment and AMT system.
when your survey team called me i pointed put this and was assured the technician will come to my place to explain it.
till date nobody came or not even a telephone call .
can you please look into the matter and reply
regards
malhotra
[protected]

To,
Hyundai Motor India Ltd

Date: 23/04/2021

Dear Sir/Madam,

It is to bring in your notice that, I am Poli Khatun residing at Panchur mondal para, Bidhangarh, Kolkata- 700066.

I am writing this letter to inform you regarding the latest booked of a car I made from your showroom (S.N.Hyundai Kolkata).
Here are the details for the same:

Bill Number: 15
Model: Hyundai Santro
Variant: Sportz Amt VTVT
Colour: Imperial Beige.
Payment Mode: RTGS
Registered Ph No: [protected]
Address: panchur mondal para, Bidhangarh, Kolkata-700066

I would like to bring in your notice that I have not yet received any information (like Chassis No & Vin No) the car. I had booked it for a very special occasion of Ramadan. I was informed by your staff that the order will be delivered by 03/05/2021, but till now, he was informed me it not been possible on that date.

I request you to please look into the matter and inform the reason for the delay. Waiting for your response and the product at the earliest. Please contact me on the details below.

Waiting for your prompt response,

Yours Faithfully,
Poli Khatun,
[protected]

I have serviced my car in G P hyundai, Naini on 22.04.2021. vehicle number GJ26A1353. They have replaced my boot shocker with old and damaged one. I went for headlight relacement but they removed my LED lighting system. My antenna got damaged. They told it requires to deposit my car for two days for complete works but they took three days and what they did in three days I dont believe. Even after paying full charges I am regreting why I went there. I want my car gets repaired as it was.

My car Hyundai verna ( 2016) met an accident, the front portion of car ( bonnet, bumper. Headlight, engine block assembly ) was destroyed and subsequently repaired/changed by your body shop at Safdargunj motors ( udyog Vihar, Gurgaon).
The entire accident was major, I was saved as I wear seat belt, the steering hit my chest rib bone cage and still I have pain in chest while coughing .
I am very disappointed with technical fault...