Hyundai Motor India Complaints & Reviews

I visited couple of times for enquiry about i20&valuation of my old santro xing at Laxmi hyundai Birla junction vizag. Nobody can respond

Dear Team,

I Am really dissatisfy and disheartened to see how customer issues and concerns are getting treated at Hyundai India. Mentioning the complete concern below for your refrence.

I bought two Creta E+ model diesel variant in the year Jan’2019 from Koncept Hyundai Green Park Delhi India. One is of white colour and the other one is of Black. Since beginning there were issues with the steering wheel of black Creta which is really hard to drive. At the very first service I sent my car to Dream Hyundai Sec-4 Noida and the concern person was MR Vishwproop o told him the complete issue but he was not able to fix the same and said the steering is perfectly fine and does not have any issues But the problem still persists I had passed one complete year with the hard steering which really makes my hand paining while driving after that at the second service I raised the same complaint for the hard steering but again all got in vain and Dream Hyundai sent back my car stating there was no issues again and that time also Vishproop was dealing with that but problem was still not resolved now the steering got more harder then what was before after second service after giving negetive feedback to after sales service team my car got picked again to fix the issue but again they wasted time and did not done anything.

It’s been really two years with the issue which I really can’t expect from Hyundai being such a big brand I have stop driving my car now because of the hard steering wheel issue which makes my hands pain while driving request you to take up this issue in top most priority as resolve this issue I really would be highly obliged.

Regards
Faisal
[protected]

Sent from my iPhone

सर नमस्कार,
मेरा नाम धीरज झंवर है मेरे पास आपकी कंपनी की सेंट्रो गाड़ी है 2019 मई में ली थी। जिसका रजिस्ट्रेशन न. - RJ-07-CC-8133 है। में बीकानेर के पास नापासर गावं राजस्थान से हु। मेरा मो. न. -[protected] है। जिसकी सर्विस भी मेने कंपनी से बराबर करवा राखी है। न मेने कंपनी में गाड़ी की एवरेज कम आने की काफी बार शिकायत भी की थी न गाड़ी भी 2 - 3 बार कंपनी में छोड़ी थी। पर मेरी गाड़ी में एवरेज में कोई सुधार नहीं आया है। अवं सर्विस सेण्टर का कहना है आरपीएम[protected] के बिच में रखे क्योकि एवरेज आरपीएम के कारन खराब होता है। पर मेरी गाड़ी 80 की स्पीड में भी आरपीएम[protected] का आता है। न ये सब मेने सर्विस सेण्टर वालो वीडियो भी बना के भेजा हुआ है। अवं जब जब गाड़ी देके आया हु व्हा पे तो भी एवरेज में कोई सुधार नहीं आया। इसके लिए मेने पहले भी एक दो बार कंपनी में आग्रे करवाया है पर उसका भी कोई सलूशन नहीं निकला है।
अत: आपसे निवेदन है की मेरी गाड़ी का टेक्निकल निरछन कोई अचे मिस्त्री से करवाए जिसको कुछ ज्ञान हो में बहुत परेशान हो चूका हु आपकी इस गाड़ी से अवं इसी मेल के साथ में आपको स्पीड न आरपीएम की वीडियो साँझा कर रहा हु।
उम्मीद है आप मेरी प्रॉब्लम को जल्द ही सही करवा पाओगे।
धन्यवाद्
आपका कस्टमर
धीरज झंवर।

सर नमस्कार,
मेरा नाम धीरज झंवर है मेरे पास आपकी कंपनी की सेंट्रो गाड़ी है 2019 मई में ली थी। जिसका रजिस्ट्रेशन न. - रज-07 -सस -8133 है। में बीकानेर के पास नापासर गावं राजस्थान से हु। मेरा मो. न. -[protected] है। जिसकी सर्विस भी मेने कंपनी से बराबर करवा राखी है। न मेने कंपनी में गाड़ी की एवरेज कम आने की काफी बार शिकायत भी की थी न गाड़ी भी 2 - 3 बार कंपनी में छोड़ी थी। पर मेरी गाड़ी में एवरेज में कोई सुधार नहीं आया है। अवं सर्विस सेण्टर का कहना है आरपीएम[protected] के बिच में रखे क्योकि एवरेज आरपीएम के कारन खराब होता है। पर मेरी गाड़ी 80 की स्पीड में भी आरपीएम[protected] का आता है। न ये सब मेने सर्विस सेण्टर वालो वीडियो भी बना के भेजा हुआ है। अवं जब जब गाड़ी देके आया हु व्हा पे तो भी एवरेज में कोई सुधार नहीं आया। इसके लिए मेने पहले भी एक दो बार कंपनी में आग्रे करवाया है पर उसका भी कोई सलूशन नहीं निकला है।
अत: आपसे निवेदन है की मेरी गाड़ी का टेक्निकल निरछन कोई अचे मिस्त्री से करवाए जिसको कुछ ज्ञान हो में बहुत परेशान हो चूका हु आपकी इस गाड़ी से अवं इसी मेल के साथ में आपको स्पीड न आरपीएम की वीडियो साँझा कर रहा हु।
उम्मीद है आप मेरी प्रॉब्लम को जल्द ही सही करवा पाओगे।
धन्यवाद्
आपका कस्टमर
धीरज झंवर।

Service delay from 3 months my i20 active AP037686

This is regarding my recent booking for hyundai venue forest black colur at kusalava hyundai eluru andhra pradesh. Booking done on 22nd jan where it was told we will get it in 2 months of time and we had been enquiring from that day and last 2 week they told waiting for mail from hyundai and now they are saying diesel part are not available and unable to deliver any cars . Every time they are saying some or other reason.

Hi my i20 paint is peeling off which is the common problem in a lot of elite i20 and creta . A clear manufacturing defect . This has to be sorted

I have given my Car for service and after service they have charged 300000/-

Hi, I am Chackravarthi from Chennai. I purchased Hyundai Aura (Vintage Brown) from FPL Hyundai, Chennai. the car was delivered to me on 17-Dec-2020. After taking delivery of the car I noticed very poor mileage. I used to fill at Indian Oil Petrol Pumps. I took the car to the Service Station and they performed the Mileage test and the car returned only 13 KMPL on highway driving. They advised me to change the fuel to BPCL/Shell. But I really doubt that this will solve the issue as the mileage would not improve drastically with fuel from other petrol pumps. Please take back this defective product and replace with a new one. i have already spent over Rs.15000 in fuel and the car has clocked just 1700 kms.

Hello Team,

I am shivering right now !!

I am totally fed up please keep this car with yourself only, I will not let this car enter at my home. My family members life is more important then this [censored] hyundai car.

I purchased Santro Sportz CNG on 14th of Feb 2021 (before 1 Month), due to cng problem (starts within 10-15 days) my car was with service center at muzzafarnagar (U.P), Today i got my car from service center by changing regulator of cng and after few hours cng start leaking with loud sound and the smell spread through-out the locality, my neighbors start coming to my home and the sound of leakage was too loud and clear.

When the car was about to blast, I felt helpless and did not able to understand what should be done, then one of my friend open the door and then open the boot and close the main valve from cylinder.

And I want to know how a brand new car start creating so much problems within 10 to 15 days and i am fighting with hyundai managers but now i give up, please forgive me and keep this car with yourself only, I don't want my money also.

It was a pre-planned accident.

I want to know if explosion happened due to your worst vehicle which you provided me then who will be responsible for my family members life.

Please escalate this issue with higher management of Hyundai..

Registration Number- UP19 M 0423
My Contact Number- [protected]

Thanks,
Ashish Malik
Contact Number- [protected]

I had booked a CRETA EX PETROL Black with Shine Hyundai, Ghaziabad on 08.02.2020 with waiting period of 2 months. This car is supposed to be given to my daughter as her wedding gift in April. It was been told to me that your booking no. is 1st. In the month Feb-2020, and still i am not confirmed when i will get the Vehicle.
Now, this is causing me major grievance, as I am not sure if the vehicle will be delivered on time, since the dealer is not giving a clear answer. I am also not able to book any other vehicle in such short notice. Please understand the concern, and do the needful so that vehicle may be delivered to me at the earliest and I may wed my daughter happily.

Dear team

I booked a venue(Diesel) car in sirsa haryana raja hyundai agency i belong to sardulgarh punjab . But they told me that car is in waiting list and whenever the car arrive they deliever it to me . I already gave them booking amount but they deliver car to other customer in sardulgarh and that customer book car after me . I still dont get my car .please intervene and solve my problem as soon as possible.
Thanks & Regards

Rajeev ghintala
Contact number--[protected]
Sardulgarh

Sir,
This is to inform you that i met a worst experienence from your tuticorin dealer peeyesyem hyundai, tuticorin.During the time of new i20 launching, i participated. I got quotation from them. Due to new launch, they didnt provide dealership offer even a single rupee.. Before 2 months, i owned a new i20 from peeyesyem. Their offer may vary for customer to customer. If the customer force, the dealer offer some deduction. They promised me, that they ll provide under chasing painting, full body cover at free of cost. But, during delivery time they charged for that. I met mr. Mithun sales manager and complained reg that. Till now there is no response from them. They blamed the executive mr.siva. who is marketing . Now mr. Is not working and he resigned. Now nobody take response for my complaint. So i have planned to file a complaint at consumer court. Before that i inform to you.
Thanking you,
A.Antony Xavier Cruz
+91 [protected]

Dear sirs/mam,
This is to inform that i would like to share about my worst experience from your dealer, Peeyesyem motors, tuticorin, s. India. I collected the details about new i20 from related executives. During that time, they promised me, that they ll provide body cover and under chasis painting at free of cost. But during the time of delivery they charged for that things. During that time i dont want to argued with dealers and executives. After few days, i met mr.mithun sr exec, sales. Reg my query.
Till now he didnt reply for that..For accessories too they charge more.. i bought my new i 20 car with cash payment. They didnt reduce even a single rupee as a concession as dealership offer. Now i planned to file a complaint at consumer court for my query..
Thanking you

A. Antony Xavier Cruz

Hello All,

I purchased my new santro cng sportz executive model on 14th feb 2021 with lots of excitment and after 15 to 20 days it start whistling.
When ever i push accelerator it start whistling and pickup is zero, consuming huge amount of petrol and cng.
Went to service centre at shamli (U.P) location from where i purchased the vehicle.
They analyzed it but didnt get the root cause then they send me...

Hi Team,
As of now the problem is not resolved i have been already waiting for more than 2.5 months. Still you are not providing any solution for this issue. If the quality of the Voice command system of Hyundai products only work on this level ?. Not even comparable with JIO Dish TV remote which has the same features, its working accurately where the money which spent only Rs 2500 /-.. Whenever visiting a service centre you are playing the promo video it has very good voice command features in your car. Please don't play that until my problem is solved.
I thought the Korean Car company which has some standards of many quality checks on products before delivering it to the customer. The issue is very straight forward the "Blue Link APP" where you have given the 3rd party contract to develop this product is not up to the mark they are fails to deliver the fully tested product also from your end (Hyundai) there is no proper technical team to evaluate their product and you are simply adding that feature in to your car. Even the in built map is not updated properly, it's showing very old Data. For Example during december 2020 i travelled from Dindigul to Chennai. Nearby trichy Highway I searched for KFC on your map and finally reached some Tea shop. There is no KFC nearby that location. And it's only there for more than 50 Km. This is just an example many times it fails and goes to the wrong locations. Overall the Blue Link APP is totally waste. As isaid earlier even my 5 years old Maruti Scross has the same features it was working very accurately no issue at all the map in that car also fantastic not even compare with your product.
I am writing all my experience here for your benefit only to improve your service and customer satisfaction.

If this feature has limitations its work only up to this level . Please give it in the writing
if not getting any proper explanation or resolution from your side . Then you are forcing me to take other actions.

Hello, I have booked the Hyudai Creta from DEE EMM HYUNDAI (Defy Motors Pvt. ltd) 19A, Vatika City Market, Sec-49, Sohna Road,
Gurugram-122018, till date there is no update of delivery though very conveniently dealership said 6 months but such delivery schedule is too much for consumers . Please help me to expedite the delivery stasta.

I forgot my keys in car and called customer care for help...it was 8:30pm...they assured me for help but after waiting for long time I did not response...they called me back after an hour to say that they could not help...I was with my family...company technician clearly denied to help...being a new customer I m eligible for free road assistant service...but they asked me for money...I agreed that too...but after that tecnician behaved badly and did not came...

I have been associated with Hyundai for the last 12 years and very fond of your cars. Unfortunately, this time I am very disappointed with your services in Gurgoan. I booked # New CRETA on 13th November 2020 and it was promised that I will get my car within 3 to 4 months. Unfortunately, to date, I haven’t heard any update from the dealer. Hyundai is known for its customer services and it is one of the best car companies in India. I never expected this type of behavior / Service from Hyundai in India. If brands like Hyundai will do this type of behavior where people will go. Please do needful. I have high expectations from Hyundai also I am phasing a lot of problem for day to day activities as I don’t have any car right now.

There was a issue in ac coil so I gave my car in Mai Hyundai for changing AC coil in warranty. And they gave me car after 2 days and I took delivery at night 7.00 and den I went and parked car in my garage. In morning when I just sat in the car I saw a deep scratch on my touch screen and den I went to the showroom and showed them the scratch and they were not taking any responsibility. But while submitting my car for servicing they took pics of the car so I requested them to show me the pics which they took but they started to tell that the pics got deleted and then gave me assurance that they will complain to the head office. Now after 6 months they are still not replacing it. Now I don't have any other options and I was about to purchase Creta but I do didn't and now all faith on Hyundai is gone hope after this complain you will take action.