Hyundai Motor India Complaints & Reviews

I had booked a Creta SX Petrol with Shivang Hyundai, Aligarh in December 2020. I only did it based on their PROMISE that same will be delivered by Feb 2021, or at max by April 2021 (Infact, the dealership agreed for March, but I agreed on first week of April to give them enough time, as I understood the current Covid circumstances). The manager at the dealership confirmed me again and again that he will ensure the delivery.
When I tried reaching out to the dealership a week ago, as even March is now almost over, they told me that they have still not placed my order(even in March), and that even for April, they werent sure. No assurances (making excuses about insufficient allotment and Covid). If this was the case, why was the order taken up in the first place on false promises and unrealisic delivery dates? I didnt speak a word until I realized that even in March, no one has called me or given any update on delivery status. Only after my repeated follow ups did I get this info.
My current car is a Hyundai as well, I dont expect such un-professional behaviour from Hyundai. Its really not acceptable at all.
Inspite of latest price surge, I was still looking forward to buy this car. Can someone from Hyundai look into this issue? I expect my car to delivered on time in April, else Hyundai will lose me a customer.
Details:
Dealership - SHIVANG HYUNDAI, Aligarh
Invoice Date:[protected]
Customer Name : Nikhil Tripathi.

We have booked Hyundai create on December 25th 2020 and it was told vehicle will be delivered by march 20th 2021 and we have payed 1 lakh as booking amount but till now the vehicle was not delivered by the dealership. No one is responding for the questions asked by us on delivery of creta. I'm loosing trust on Hyundai as we are having lot of dreams and hopes that vehicle will be delivered on time. I'm planning to cancel my bookings and same will be informed to others on who is interested in booking Hyundai vehicle not to prefer this brand dealership.

Dealer RK Hyundai.
chittoor Andhra Pradesh, 517001.

We have booked a hyundai venue silver sx (o) from fairdeal hyundai chandni chowk ranchi on 14th feb 2021. We were assured that the vehicle would be delivered latest before March 15th or later by 15th april 2021. But currently we come to know that the model has not yet been billed by the dealer from the company !
Strange . We will further go for cancellation and refund of the booking as this was not expected from hyundai and further will not encourage ourselves or family members and friends to consider hyundai ever !

My name dipak rudrapal .address-vill+po-saidabari .dist-north tripura.pin-799264.mai 24march ko car leya hu my car ki chassis number hai-MALBG12LMM051594. my complaint hai front wheel tayar ka middle se kharap hogiya hai.so info you plz.

I left my car at Hyundai service at Bellary for oil change service after service i driven car for 700 kms and suddenly the noise came from engine side and checked the needle the oil was was not their Inside the Engine I contacted Showroom they said we have Done correct service but the problem m came after doing service soniar 25days over still they have not checked the car and Given any type of Service it's a commercial vehicle Day by day iam getting very much problem pls provide my car in good condition. Item facing lot of problems from left 25 days the manager is telling that i have done a mail still i not recived any type of approval from company side pls clear the issue.
I have attached Images Oil was like a Greese Its like a old one Not quality one

Ram prasad
[protected]
Bellary Karnataka -583101

After having paid extra for the extra accessories and Teflon coating etc, it is almost one month plus that the items have not been made available to me.
I regret spending so much and going for Hyundai car which carries actually a world repute. The customer by and large has seen a sharp drop in services before booking and a sharp drop after delivery of the car.
Following were the main issues
-Original Hyundai seat cover of CRETA not fitted
-Second set were only provided after two weeks after reminding the dealer
-Payment has been made for Teflon coating and anti rust etc, however it has not been carried out
-Additional fitment items for which payment has been made has not been provided till date.
-The dealer purely blames the company for non supply the accessories and no date is committed.
After having paid extra for the extra accessories and Teflon coating etc, it is almost one month plus that the items have not been made available to me.
I regret spending so much money and going for Hyundai car which carries actually a world repute. The customer by and large has seen a sharp drop in services before booking and a sharp drop after delivery of the car.
Following were the main issues
-Original Hyundai seat cover of CRETA not fitted
-Second set were only provided after two weeks after reminding the dealer
-Payment has been made for Teflon coating and antirust etc, however it has not been carried out
-Additional fitment items for which payment has been made has not been provided till date.
-The dealer purely blames the company for non supply the accessories and no date is committed.
The local Bhopal head office has already expressed their inability to resolve saying that items not coming from company
Surprising how can a world famous company do like this!!
Looking fwd for some]e solution from Head Office
COL SANJAY PANDE
[protected]

I had given my car Grand i10 sport for service at authorised service centre Grand Hyundai In virar on 9th March 2021. When I gave my car to Sevice center I always told them before u repaired my car provide me 1st quotation if Iam ok with quotation. Than only start working on that . Still without anyone inform me and they done the work . Meanwhile they are asking me to make payment
1st they told me u wil charged only 1700 to 1800 which is service charges now they are telling me your insurance is not proper so u have to pay whole money .. that insurance guy call me and told me ki madam wo apka end say issue hai . I told him how could we knw abt the insurance. You have tyup with them . When I renewed my issuance That insurance guy he didn’t ask me any questions weather we claim car in last insurance or not . Nothg he asked me just askd me to pay online money and done with insurance. We are bloody fool or what . I just really hate this Hyndai service since 3rd service always this people irritating me . Wasting my time
There were no further calls from their end. This shows their callous attitude towards customer.
Iam not going to pay any extra amount
I want my car back by EOD otherwise see what I’ll do I have all calls recording with me
And from 9th March to today is 25th March allmost 17 days Done I have received only 2 calls from them .i called in last week I asked for the update

I cannot find words to describe their treacherous service.

I purchsed a brand new I 20 car on 24 th October 2019 with the registration number KL43 -M -6565 and chasis number MALBM51RLKM752042 from the dealer Popular Hyundai Vytiila, Kochi, Kerala. Everything was nice with the car. But on[protected], there was a starting trouble with the car and the same was reported with the Hyundai Road Assistance. They made a commendable job, a techiinician came first and within 1 hour their fleet came and collected the car to Popular Hyundai Vytiila .After two days they diagnosed the issue and told me that a part (PCKmodule)is to be replaced and the same is to be despatched from Delhi. On[protected]I made a follow up regading this they told me that they have placed an order. Then I asked whether it is despatched from Delhi they told not yet despatched.
After that I regulaly make follow up calls with service centre and some they tell me that it is despatchef from and sometimes tell it is to be despatched

It is a Brand New car and only done 20000 km and under warranty. But even after 11 days the compny is not able to answer whether the spare is despatched from from Delhi

I tried to reach hyundais complaint register numbers several . But they are not functioning. Then 19 th March a wrote a mail to Hyumdai India regarding this but not yet a reply from their end.
Being an employee with All India Radio, Kochi and have to attend the office a everyday I asked for a spare car with them. But that also not materialised

This way Hyundai India is cheating a new customer like me
It may take necessary action to solve the issue immediately

Sir,
I purchased Grand i10 nios magna CE on 25/12/2020. Show room have given 3 years warranty without intimate to me. But I want 5 years wonder warranty. My monthly running is only 200km.
Registration No- MP20CK9032
VIN NO.-MALB251CYLM119765

Sir myself dr venkatesh booked base model creta in October 2020 in advaith hyundai hassan Karnataka. Still they haven’t allotted the vehicle to me they have been postponing giving silly reasons whereas other who booked in January they r getting vehicle this is very humiliating for me kindly do the needful

I visited couple of times for enquiry about i20&valuation of my old santro xing at Laxmi hyundai Birla junction vizag. Nobody can respond

Dear Team,

I Am really dissatisfy and disheartened to see how customer issues and concerns are getting treated at Hyundai India. Mentioning the complete concern below for your refrence.

I bought two Creta E+ model diesel variant in the year Jan’2019 from Koncept Hyundai Green Park Delhi India. One is of white colour and the other one is of Black. Since beginning there were issues with the steering wheel of black Creta which is really hard to drive. At the very first service I sent my car to Dream Hyundai Sec-4 Noida and the concern person was MR Vishwproop o told him the complete issue but he was not able to fix the same and said the steering is perfectly fine and does not have any issues But the problem still persists I had passed one complete year with the hard steering which really makes my hand paining while driving after that at the second service I raised the same complaint for the hard steering but again all got in vain and Dream Hyundai sent back my car stating there was no issues again and that time also Vishproop was dealing with that but problem was still not resolved now the steering got more harder then what was before after second service after giving negetive feedback to after sales service team my car got picked again to fix the issue but again they wasted time and did not done anything.

It’s been really two years with the issue which I really can’t expect from Hyundai being such a big brand I have stop driving my car now because of the hard steering wheel issue which makes my hands pain while driving request you to take up this issue in top most priority as resolve this issue I really would be highly obliged.

Regards
Faisal
[protected]

Sent from my iPhone

सर नमस्कार,
मेरा नाम धीरज झंवर है मेरे पास आपकी कंपनी की सेंट्रो गाड़ी है 2019 मई में ली थी। जिसका रजिस्ट्रेशन न. - RJ-07-CC-8133 है। में बीकानेर के पास नापासर गावं राजस्थान से हु। मेरा मो. न. -[protected] है। जिसकी सर्विस भी मेने कंपनी से बराबर करवा राखी है। न मेने कंपनी में गाड़ी की एवरेज कम आने की काफी बार शिकायत भी की थी न गाड़ी भी 2 - 3 बार कंपनी में छोड़ी थी। पर मेरी गाड़ी में एवरेज में कोई सुधार नहीं आया है। अवं सर्विस सेण्टर का कहना है आरपीएम[protected] के बिच में रखे क्योकि एवरेज आरपीएम के कारन खराब होता है। पर मेरी गाड़ी 80 की स्पीड में भी आरपीएम[protected] का आता है। न ये सब मेने सर्विस सेण्टर वालो वीडियो भी बना के भेजा हुआ है। अवं जब जब गाड़ी देके आया हु व्हा पे तो भी एवरेज में कोई सुधार नहीं आया। इसके लिए मेने पहले भी एक दो बार कंपनी में आग्रे करवाया है पर उसका भी कोई सलूशन नहीं निकला है।
अत: आपसे निवेदन है की मेरी गाड़ी का टेक्निकल निरछन कोई अचे मिस्त्री से करवाए जिसको कुछ ज्ञान हो में बहुत परेशान हो चूका हु आपकी इस गाड़ी से अवं इसी मेल के साथ में आपको स्पीड न आरपीएम की वीडियो साँझा कर रहा हु।
उम्मीद है आप मेरी प्रॉब्लम को जल्द ही सही करवा पाओगे।
धन्यवाद्
आपका कस्टमर
धीरज झंवर।

सर नमस्कार,
मेरा नाम धीरज झंवर है मेरे पास आपकी कंपनी की सेंट्रो गाड़ी है 2019 मई में ली थी। जिसका रजिस्ट्रेशन न. - रज-07 -सस -8133 है। में बीकानेर के पास नापासर गावं राजस्थान से हु। मेरा मो. न. -[protected] है। जिसकी सर्विस भी मेने कंपनी से बराबर करवा राखी है। न मेने कंपनी में गाड़ी की एवरेज कम आने की काफी बार शिकायत भी की थी न गाड़ी भी 2 - 3 बार कंपनी में छोड़ी थी। पर मेरी गाड़ी में एवरेज में कोई सुधार नहीं आया है। अवं सर्विस सेण्टर का कहना है आरपीएम[protected] के बिच में रखे क्योकि एवरेज आरपीएम के कारन खराब होता है। पर मेरी गाड़ी 80 की स्पीड में भी आरपीएम[protected] का आता है। न ये सब मेने सर्विस सेण्टर वालो वीडियो भी बना के भेजा हुआ है। अवं जब जब गाड़ी देके आया हु व्हा पे तो भी एवरेज में कोई सुधार नहीं आया। इसके लिए मेने पहले भी एक दो बार कंपनी में आग्रे करवाया है पर उसका भी कोई सलूशन नहीं निकला है।
अत: आपसे निवेदन है की मेरी गाड़ी का टेक्निकल निरछन कोई अचे मिस्त्री से करवाए जिसको कुछ ज्ञान हो में बहुत परेशान हो चूका हु आपकी इस गाड़ी से अवं इसी मेल के साथ में आपको स्पीड न आरपीएम की वीडियो साँझा कर रहा हु।
उम्मीद है आप मेरी प्रॉब्लम को जल्द ही सही करवा पाओगे।
धन्यवाद्
आपका कस्टमर
धीरज झंवर।

Service delay from 3 months my i20 active AP037686

This is regarding my recent booking for hyundai venue forest black colur at kusalava hyundai eluru andhra pradesh. Booking done on 22nd jan where it was told we will get it in 2 months of time and we had been enquiring from that day and last 2 week they told waiting for mail from hyundai and now they are saying diesel part are not available and unable to deliver any cars . Every time they are saying some or other reason.

Hi my i20 paint is peeling off which is the common problem in a lot of elite i20 and creta . A clear manufacturing defect . This has to be sorted

I have given my Car for service and after service they have charged 300000/-

Hi, I am Chackravarthi from Chennai. I purchased Hyundai Aura (Vintage Brown) from FPL Hyundai, Chennai. the car was delivered to me on 17-Dec-2020. After taking delivery of the car I noticed very poor mileage. I used to fill at Indian Oil Petrol Pumps. I took the car to the Service Station and they performed the Mileage test and the car returned only 13 KMPL on highway driving. They advised me to change the fuel to BPCL/Shell. But I really doubt that this will solve the issue as the mileage would not improve drastically with fuel from other petrol pumps. Please take back this defective product and replace with a new one. i have already spent over Rs.15000 in fuel and the car has clocked just 1700 kms.

Hello Team,

I am shivering right now !!

I am totally fed up please keep this car with yourself only, I will not let this car enter at my home. My family members life is more important then this [censored] hyundai car.

I purchased Santro Sportz CNG on 14th of Feb 2021 (before 1 Month), due to cng problem (starts within 10-15 days) my car was with service center at muzzafarnagar (U.P), Today i got my car from service center by changing regulator of cng and after few hours cng start leaking with loud sound and the smell spread through-out the locality, my neighbors start coming to my home and the sound of leakage was too loud and clear.

When the car was about to blast, I felt helpless and did not able to understand what should be done, then one of my friend open the door and then open the boot and close the main valve from cylinder.

And I want to know how a brand new car start creating so much problems within 10 to 15 days and i am fighting with hyundai managers but now i give up, please forgive me and keep this car with yourself only, I don't want my money also.

It was a pre-planned accident.

I want to know if explosion happened due to your worst vehicle which you provided me then who will be responsible for my family members life.

Please escalate this issue with higher management of Hyundai..

Registration Number- UP19 M 0423
My Contact Number- [protected]

Thanks,
Ashish Malik
Contact Number- [protected]