Hyundai Motor India Complaints & Reviews

I had booked new Hyundai I 20 Asta O model white colour car at pre launching on 3rd October 2020 with your dealer CI Hyundai Koh e Fiza Bhopal and paid RS 21000/ as pre booking amount. At the time of booking dealer assures that car will be delivered at the time of launching. As car was launched on 5th of November 2020, I had inquired about the delivery of car and your dealer responded that white colour is not available and insisted me for red colour which I had denied. They assures that white colour will be available in few days and the same white I 20 will be delivered by Dhanteras[protected].
But no response from the dealer had come. On inquiring they informed car is on its way and will be delivered within 5- 7 days. But even after 15 days no response from your dealer had came. Then I called them that they will deliver the car in the first week of December and I agreed to received it on 9th December as it is the Birthday of daughter. Than again no response from your dealer had came and on inquiring from my side they replied that there is non supply of Asta O model car.
I further asked them for the tentative date for delivery and they said 10 to 15 Days.
Same carelessness from your dealer side runs on in December and January and on 27th January 2021 when I called your dealer (Mrs Pooja, employee of CI Hyundai) she said she had no idea about the car delivery. She is the sales representative looking my case and she never ever calls me about the status of my car. Every time I had called her to know the status of car
On 27th January 2021 I spoked to your GM (CI Hyundai) Mr Atul Singh for cancellation of my booking and he requested me for non cancellation and after searching the status of my order he assured me that on 14th February 2021 he will provide the delivery of car. I further said to himthat car will be made available and his words were that this is GENTLEMAN'S PROMISE.

As 14th February was my marriage anniversary and we had a plan of weekend we reached the show room for delivery of car but they informed that car is not available.
When we talk to your GM Mr Atul Singh he replied that I am not responsible for the delivery of car and when we said that you assured me for delivery of car on 14th February 2021 he replied that " bol Diya to Kya hua" ( What happened I made false commitment)
Further from the date of booking till now no response from your dealer had came about the status of car delivery.
A call from your customer service has came to me on 3rd February 2021 who said that car is delivered to me on[protected], which shows that my ordered car was delivered to some other person
In such scinerio we deeply regret and does not want any more car from your dealer and asked you to return my pre booking amount along with interest as the service of your dealer CI Hyundai is worst of worst

Sir i am jitendra koli

Yesterday I went to Sharayu Motors in 19/2/2021

I told the executive to do a temporary registration and of my car.

The executive categorically denied that the car would have to be registered from our showroom.

Extended & Warranty will have to be taken from the showroom.

The executive said, the car is in waiting.

Can I get a good deal ?

Executive name Akshay
Mobile :[protected]

Sharayu motors
Turbhe mumbai

Tel :[protected]

I buyed a used santro le standard 2000 model chasis number printed on vehicle is MALAA51GRYM131389 But on RC it is printed as MALAA51GRYM13189. Now when the vehicle go to renewal the mvi saying they do not renew because chasis number is not talling . They are asking original papers where can I get after 20years . May be I am a fourth woner. On chasis there are 17 digits but on rc 16 digits entered and they missed one digit plz help me and solve my problem

Sir, I Purchased Grand I10 in Jul 2018. Last 2 months my tyres were continues noise. I was approached to near my showroom they checked and said out of 5 only 2 tyres will be change, your tyre noise will be clear but you have to pay 50 percent of the cost for using . I agreed and amount of Rs.4480/- DD given to show room. After 12 days, replaced with new two tyres. Delivery time, mechanic said sir you need to replace the leftover tyres as early as possible. I left only 4 months of warranty period, I think they're avoiding free service.
But, till date tyre noise not cleared. Please intervene this with my Guntur, Andhra Pradesh showroom. Otherwise, my Last option is consumer court.
Please do needful. My contact number is [protected].
Thank you

I have not received Hyundai Creta E Diesel and i booked it five and a half months ago

Respected sir/madam

We have booked aura s cng variant silver color with your dealer pahwa Hyundai Karol bagh Delhi branch on 15/01/2021 with cheque for RS.11000/- and also given balance exshowroom cheque for RS.723000/- on 18/01/2021.
Cheques and delivery date copy attached

We were 100% surely confirm by the dealer that they will deliver the car on 5th Feb 2021, but when we visit the showroom they refused to deliver the car as they didn't get it.
I have my marriage anniversary on 6th Feb and two other functions on 7th Feb and 8th Feb for which I have booked the car but now this dealer refused to give.
The dealer misguided me and take full payment in advance by assurance that they will deliver on 5th Feb and now refused to give.
I request the senior authorities to please take a strong action against this dealer because they spoiled my all functions by not delivered my vehicle on confirm delivery date.
Invoice raised on 8th Feb 2021, but delivered on 14th Feb 2021.
At the time of booking cash discount was given RS.3000/- but at the time of delivery discount decrease to rs1500/- by this cheater dealer
Please give us extra benefits on this car as we don't receive this car on time and my all functions were spoiled by the dealer pahwa Hyundai.
Very thanks
SUBHASH GUPTA
[protected].

Sir,
I had purchased new hyundai santro AMT car on 1.12.2018.from MONARCH HYUNDAI, SURAT, GUJARAT.my car registration no.GJ 05 RF 6702
since purchased following problems are occurd in car
1. Music system was replaced with in one month due to problem in system
2.car battery discharged with in one month of purchasing.
3.window glass not locked even push the lock button
4. On 17th february 2021 clutch plate and pressure plate damaged.
Car run with only 7800 km with in these 2 years.
As above problems the car has some manufacturing defect.pl.inquire it urgently.
Now my car is at "gallops hyundai service centre, vastral, ahmedabad, gujarat for clutch plate and pressure plate replacing due to break down of car from 17th feb.2021 replace it under on warranty. And need to check my car for solve the problem for use it without any problem as urgently as possible

I paid full cash of INR[protected] during final payment and 10000 booking amount) at Lakshmi Hyundai Kalyan nagar branch on 29th Jan 2021 against purchase of my new Hyundai santro Automatic Sports variant.
Initially the sales consultant (Suresh) committed at delivery date of around 15 days (by 10th Feb). He then called be on 6th Feb and informed that my car is ready and I can take it the next day. But the next day, to my surprise he said that it was some internal mistake and my car is not yet ordered. He insisted me on taking a different colour instead of the one I booked. When I denied, he said that the same colour will take 7 more days to come. When I asked about refunding my money, he told me stories around how the money return process also takes 15 days etc. Finally I agreed on a 7 days delivery time.
But now when I am calling him to follow up on my delivery date- he has stopped picking my calls. And when I call the GM of Lakshmi Hyundai- Mr Raghu, he said that automatic vehicles will not be coming this month as there is some problem with manufacturing.
I am super surprised with these responses. Being a long time Hyundai customer, I am now losing my trust on the brand.
I just need my money back and want to buy a renault car instead. Good bye to Hyundai.

I have purchased i20 SPORTZ CAR PURCHASED from universal Hyundai Ranaji Enclave, Masudabad, Najafgarh New Delhi vide Invoice nO N1232H[protected] dated 16/01/2021. They have charged Rs 600/- for fast tag and they have not issued the same. Even various Complaints they have not resolved my query till date.

Myself Ansar E.K.
i will explain my concern...
I had booked Hundai venue Sx, diesel from MCP Hyundai, kodungallur showroom on last month ( January 2021) and expecting delivery this week (February 2nd week). Yesterday, I was informed that there is an increase in price from February onwards and i have to pay Rs. 36, 000 more..!!!. How it is possible in my case, because i had paid 100%money on january itself (25th january)as per our agreement- see the details. And how i am liable to pay the increased amount which is happened on february.
This is violation of section 415-420 IPC.

I am not in a position to give any extra amount. So i would like to cancell my booking asap and request for refund...i would like to move legally for my loss due to intrest payable to my bank...

Customer Id: C[protected]
Booking date: 16th january 2021 ( Payed Rs. 10, 000)
Amount transferred to show room: 23th january 2021( Rs. 23, 789.00)
HDFC loan credited on: 25th january 2021(Rs. 11, 01193)

In any car company the genuine spare parts sold through counter where as the spares are not sold through counter, please do needful.

In any car company the automobile
genuine paress sold through the counter where us that is not sold through the counter by the company please do needful to get the spares to the customers.

Hyundai has official sales and service dealer 'Ritu Hyundai' located Near to Kalyand and Dombivali. With thousands of car already sold by this dealer in the past.
Suddenly this dealer has closed all the service points in Kalyan and Dombivali. With this there is no service support to Hyundai customers.

Customers are forced to go to Thane or New Mumbai for servicing which is not practicapl.
Can HYundai do something about it on priority ?

Dear All,
"The sales people and the manager from Modi Hyundai are saying They lost our new creata keys and they did not find them whose delivery is planned on[protected]. Becuse of this Modi Hyundai didnt delivered our vehical". Can anyone believe !

This is to inform you that your sales team at Mody hyundai, Thane were called for us to for the delivery of our new creta 2020 sxo turbo 1.4 petrol topmost varientl on 14.02.2021. We have booked our vehicle with the name: Pallavi Ramchandra Mangrulkar on 01.11.2020. The loan amount is already disbursed to Modi Hyundai and We have paid 21 lacs to Modi Hyundai. And, The vehicle is already registered with registration Number MH05EJ-8798.

As per the commitment from the sales team, we reached at 1.00 pm at Modi Hyundai on[protected]. The sales executive assigned to us was reached at 1.45 pm. Then he tried to search the keys for our new creta 2020 and didn't get the keys. He and his team made a show of searching it with CCTV(Which we don't seem to be done) and at around 3.00 pm all were saying that they didn't get it even after the search operation.

After a long wait of 4 hrs at 5.00 pm, we have to come back home without our car whose delivery was planned on[protected]. The manager has given undertaking to deliver the new keys within 10-12 days which is attached herewith.

My questions to you my dear office executives and so called manager:
1) Why should We wait for so long time to deliver our vehicle after passing.
2) Why no one from the sales team is arranging the delivery of our car by 24hours. (Already crossed).
3) The mistake was from the Modi Hyundai Sales Team for which we have to face many issues and problems in terms o[censored]ncountable loss.
4) For 10 days, I have to travel with Ola which costs around 2000/- rs per day.
5) Why should I pay Rs 2000 * # of Non Delivery Days starting from[protected] for predicted days (10-12 days), since I have to travel daily from Palava, Dombivli East Thane to Vile Parle West Mumbai.
6) Why Modi hyundai is not requesting technician team from Chennai office to come by flight and cover their mistake which may cost 10k(Will the 10k matters for Modi Hyundai)
7) @hyundai-India, why you have not taken my tweets serious and call back to at least know the issue and get in touch with @modiyundai to resolve my issue within 24 hours.
8) You have already delayed the delivery of my booked car for 3+Months, why again I should wait for delivery due to foolish and irresponsible things done by Modi Hyundai Your team.
9) For you we are just a customer and the sales department will not have any further relation extension with us, then what compensation you have planned to give us against the loss which I am currently bearing.
10) Since the delivery was planned and promised in advance on 14.02.2021 by Modi Hyundai, We have called our friend and relatives for a party in the evening on 14.02.2021. Who will be responsible for the damage that has been caused in terms of money and in terms of faith.
11) The delivery was planned on[protected] to gift this car to my beloved wife, Who along with my daughter was not in position to even bear this incident on that day, who will take care of the feelings attached with the event. For you all, we are customers and you just have to sell the car. You are not showing any courtesy to deal with this. And the best part is that they don't keep any record of who has collected the key for what operation. No Log Register is maintained. Can anyone believe in this era?

Finally, I just want to inform you to deliver my vehicle tomorrow by[protected] and decide the compensation listed above, otherwise I will take legal advice/action ( motor vehicle act in Labor Court).
You can reach me on [protected].

Attached the proofs (Modi Hyundai Thane does not have a printer and letterhead too, otherwise they would have given print instead of such a handwritten letter).

Truly Painful Customer
Dr. Ramchandr Mangrulkar,
Mumbai.

I had booked creta base model on 6th november 2020 and still not got the car..this is a failure from the company and the dealer said to me that you will get your car in three months and it’s already been arnd 4 months this behaviour and thing is not accpetable from Hyundai and it’s dealer..I am from Chandigarh booked the car from Joshi hyundai chandigarh..please help me out I need the car.

I need to register a complaint regarding non cooperative behaviour of your sales team. I have visited Kosmo hyundai showeoom, opp delhi public school jalandhar punjab to buy a hyundai aura car and i paid 11000 as booking amount on 4th feb 2021.but due to non cooperative behaviour of staff i was very much disappointed and decides not to deal with them. So i buy aura hyundai from Goyal automotive pvt ltd.
Now after so many request for cancellation of order and refund of money, staff of Kosmo hyundai is not responding to me and denying me to refund of booking amount. Kindly resolve this issue and arrabge for refund of my booking amount.

Thanks & Regards
MANJU SHARMA
[protected]

I purchased a Hyundai Venue 1.2 turbo car Mp-09 WC3651 on 31 may 2019 from Kasliwal Hyundai Indore.Now suddenly we are facing some issue in clutch on 3rd Jan 2021 Sunday we were running on National highway 150 km away from Indore MP along with the family, the car suddenly stopped .We called for Hyudai road aasistance, they assured us that they will be reaching in three hours but no nody turned up.we managed some how and reached Indore.Now again it happened twice since then.the car is under regular service and the total run is 10500 km till date since the dat of purchase.This is to bring to your notice that is not safe to drive the car with the issue.I need to raise the complaint. Hyundai company please treat the issue very seriously and resolve the issue on urgent basis .


Rashmi Gupta
Mo [protected]
Email : yogendra.[protected]@rediffmail.com

Hi Shree Sanmati Hyundai,

Thanks for responding back..!

This is in continuation of complaint No. 1-[protected] dated 7th Feb 2021. regarding our Hyundai Car Grand i10 (Reg No UK17A7776).

We wish to let you know again and clarify on your response that we are not satisfied with the quality of service and response provided by you.

Please do refer below points w.r.t. our complain:
1. Car is not having physical damage
2. Car just ran 50K kms
3. There is a manufacturing defect in engine confirmed by your team which is also there in even in 2018 models
4. We gave this car to your team to investigate the issue in car but when we got this in return this car was having huge issues which was not there earlier
5. We are using Hyundai car from you approximate since year 2008 considering reliable vehicle
6. Even after service from your firm, car is in poor condition
7. Car is not giving any faulty smoke, no mobile oil issue, no overhauling of engine, then what sort of engine problem is there which is still not clarified by you team since last one week
8. Last service was done on 16th Sep 2020 and after that car just ran 1500 KMs with no damage to anything
9. Car was sent for initial checkup to you but in return when we received it, it was not in proper condition and was making too much sound. Here it was confirmed by your team that its a manufacturing defect.
10. We have small kids in family and if we are out of station for some trip, tell us, if this car stops on the road with engine issue then who is responsible for such a pathetic inconvenience on road with family including kids.

Note: There is no question of 'Out of Warranty' which you have mentioned in your response letter as there is manufacturing defect and no damage.

We are bound to take necessary legal actions considering that if there is manufacturing defect in car which is confirmed by your team, then why we are not getting proper service and replacement.

Please initiate car replacement and call it back due to manufacturing defect.

We will share this feedback to social media, govt site and to our known network with entire artifacts.
We also will make sure that Hyundai will bear with this feedback and unprofessionalism to be circulated everywhere so that people will think a lot before registering Hyundai vehicles.

Regards,
Piyush Goyal
Phone: [protected]
Piyush.[protected]@rediffmail.com

Hi sir i got a new car hundai aura form ooty chandra hundai showroom and after 8 monts i met a accident and left my car in coimbatore chandra hundai service center and its now the 4th mont and still the responce from the person (manager sarath [protected]) and the other person i have only mobile num [protected] when ever i contact them they say that spares are not available in company for a brand new vehicle then why shoud u people sell the car without spares and the persons replay is like why u got this company car its now u have to solve my problem this is a new car and its not registered but ur company persons says no spares then why u sell such cars
my car details invoice num.[protected]
date of purchase: 14.03.2020
my mobile num :[protected](velu)

Dear Sir,
I have bought Verna 1.4P vehicle with VIN MALC841BLKM203587 and engine no.G4LCKU282427 and registration no. TS09 FK 1506.

The vehicle's second service was done at TALWAR MOBILES PVT Ltd, Tadbund service station, Hyderabad on 30.11.2020.

It is learned from your service caller that the second service was not updated in your records.

I request you to update the service details in your record and confirm the same.

A copy of service bill and coupon is attached for your reference.

Anticipating your early action in this regard.

Yours faithfully,

B.Satyanarayana
BM, LIC OF INDIA
DIVL.OFFICE,
SECUNDERABAD