Hyundai Motor India Complaints & Reviews

Mine is a 2017 model i20 elite diesel and it has done around 55600kms. The car is originally under MGF Hyundai dealership, but it has still got warranty which is extended for 5 years. The second last service which I’ve done 5 months back at MGF Hyundai aleppy costed only around ₹10000 and I’ve still got the invoice. My recent service costed around ₹20, 000. I’ll give a summary.
Total cost of the parts - 5827.43
Parts GST - 6962.91
Labour charge - 12947.19
Grand total - 19910

The car is not even in Premium segment. It’s a normal 1.4 CRDI engine. How will it cost this much? I was really shocked!
After talking with the manager, I done the payment because I wanted the car by evening and I clearly made a decision in my mind that I won’t be dealing with that branch ever again. It’s better doing an enquire. I’m satisfied with Hundai, but not with Popular Hyundai Kodimatha dealer.

On 1st February I booked I20 sports model by paying Rs 21, 000. As I was buying a car I had to search the best car for my requirements. Meanwhile, i told them that IMT (Intelligent Manual Transmission) model to be test driven. I took the test drive and then told them to proceed accordingly. Later, on due to Covid 19 and some deep financial problems from my end I told them that I won't be able to take the delivery of the car. Now, they are refusing to pay me the booking amount of Rs 21, 000 stating that retail invoice has been made. But, I won't be able to buy the car due to my financial problems. As per cancellation Rs 3000 can be charged. I am ready for the same and issue the balance amount. I am giving 24hrs after notice comes to their end. Or else case will be forwarded to Consumer Forum for customer harassment.

Customer Contact Details

Nityananda Patra
[protected].

With Regards
Advocate
Suman Patra

Respected Sir,

My self has bought Santro 1.1 AMT (WB-74-BA-1569) on October-2019 from Koushal Hyundai Paul Para Matigarah, Siliguri, West Bengal. But during August-2020 it was showing starting problem for which service personal from Hyundai come but unable to solve the problem and recommend to send to service center. Send to service center and brought the car again same starting problem coming again send to service center on 31-December-2020 but to date it was not ready service center manager Arindam(Mobile- [protected]) said parts have not been received.
When contact Hyundai East Regional Office 1 Kolkata they said they are looking after it. SOUMYA GHOSH(Mobile-[protected]) your engineer is not receiving my phone call and avoiding my call for past one week and Your sales executive Ms Rinku Das both from Kolkata office not helping out.
Sir savings for many years I have buy this car also there is loan for it, I am facing great harassment contacting Kolkata Office and Service Centreville. Even Corporate office Delhi I have contacted but without any answer.

Sir I humbly request you to provide my car I am really lost my hope in you staff, you are last hope sir.

Thanking You

PRITHWIRAJ ROY
CAR OWNER:- SANDHYA KUMARI my Mother-in Law
Mobile- [protected]

Have got serviced my vehicle creta2016 model (HP22B9869)at Punj hyundai Hamirpur HP on dated 21jan 2021.After traveling 40km (total mileage 31000km) vehicle engine stops suddenly.I contacted Punj hyundai Hamirpur and their mechanic took it to the agency workshop.After checking they said that it's throtle body is damaged and it is to be replaced costing ₹32000 approx. Although the warranty period(3yr/60000km)is over but the total mileage is only 31000km. My complaint is that the servicing agency did something mischievous during service because before that engine never indicate throtle problem. Now after 20days company doesn't provide me throtle body. Company is not taking any responsibility of engine failure after 31000km mileage. Can I took this matter to consumer court.Thankyou.

I had booked my creta ex petrol polar white in the first week of November 2020. They had promised me about the delivery date in first week of feb 2021. But the sales manager Mr pati is just doing his job in just a unprofessional manner. Just before some days they are telling me to take gray colour creta. Is this a one kind of joke!!! Or are they giving me it in free. Service of Hyundai balasore state odisha is very pathetic. I have cancelled somany programs due to the delay in delivery. Pls do some needfull. Thank u

Good evening,
Although I have lost complete faith on HYUNDAI brand for good.
Yet it is my duty to raise the concern for upper management about the current prevailing scenario in their service center. Which run without proper regular check on ethical dealing ground.

My car had a accident on 16 Jan 2021. So as naive customer I sent my car to Hyundai service center with expectation for professionalism and decent work job.
DL12CK1083

However I had a worst experience of my life. Never felt to frustrated and helpless in life.

Hyundai Professional enginer service center, sector 52, wazirpur, Gurgaon.
I was given estimation of[protected] thousands and it was signed and agreed by myself/ younger brother and Hyundai representative with Mr. Sharik Turki.
However when I got the bill for 95000. Without explanation.
Without intimation about over service amount.

And when after raising a complaint multiple times. Other body parts where mishandle.

Finally after all this when I confronted senior member Mr. Vikas and Mayank DIXIT. They threaten me.

I don't how Hyundai can be so careless by putting such people on service industry.

There should be some discipline and ethical grounds in business.
It's hard to acknowledge Hyundai reality, hiring local mafia in uniform.

HYNDAI is a Disgusting setup.

Regards
Sumit Manghani

I have booked Hyundai Creta on November 2020 at KUN Hyundai anantapur Andhra Pradesh. They have neither ordered the vehicle nor refunded the booking amount. Meanwhile I have booked the same vehicle from Lakshmi Hyundai vishakapatnam and getting delivered by February end this year. The showroom people at anantapur are turning deafear regarding refund of my booking amount. Please let me know whom to approach and where to lodge complaint. My contact details:
K Nagaraju
Manager
SBI madakasira
[protected]

Hello

I am really disappointed for purchase of i10 nios before 25 days.. After purchase my horn was not working.. It was not working with in 3 days. Then i went to service centre and replace it.. After service now it indicating continues oil and battery icon and breake also not working properly... This all happening with in 25 days of new product of hyundai..
I m sending u this email and i will send this email to hier authorities so that they know what is happening with hyundai..

I purchased and service (both) at koncept okhla delhi.

Manas
[protected]
DL12CT4827

Dear sir, Madam
I want to pay attention in regards that I have purchased my new Hyundai i20 car in 6th of November till date I haven't received a car documents as I want to know why are your dealership suffering customers
Dealership Arise Hyundai srinagar j&k

I have registered my vehicle bearing registration number AN01Q7090 in the month of December 30.And has given all the details to the Hyundai sales executive Mr.vilvanathan from FPL Hyundai ambattur chennai .
He is been so lazy and giving me false committments about the Issuing of number plate, he is being rejecting my calls due to this issue I can't drive my car please take necessary actions against FPL Hyundai and solve the problem being faced.

I m writing here about very poor and lazy response from Mr.vilvanathan from FPL Hyundai ambattur chennai..I have got 2 Hyundai Creta on November and December 2020 respectively but he is not responding my calls at all.and I have not received my number plate yet, my Registration number is AN01Q7090 .it's been 2 months I can't drive my car ..
Please solve my issue and take necessarily actions against mr.vilvanathan .kindly issue my number plate at the earliest.

We have booked a car Aura from Berkeley India, Zirakpur showroom. The sales person there have cheated with us and given false commitment. Even after their fault, they are very arrogant and they have deducted amount when asked for refund of our booking amount. I need my full money back without any deduction and a sorry letter from the salespersons.i can be contacted at [protected].

Respected Sir/Madam,
First I would like to tell you that I have been fan of the "Hyundai" company when it launched the car "Creta". In fact Creta is my dream car. I was missing this car for many years as I was not having enough budget to by my dream car. By the time I was able to manage the budget the market was having second gen Creta and it was very happy moment for me that I m going to buy new creta. it was always sujested to by a car from nearby showroom. I went nearby Hyundai showroom that is "Hemkund Hyundai B-99, Wazirpur Industrial Area Rd, Pocket C 3, Phase 2, Ashok Vihar, New Delhi, Delhi 110052". There I was told about the waiting time is 3 to 4 months for Creta, I agreed about that waiting period and finally I booked my dream car "Creta SX(O) IVT lava Orange" by giving Rs. 21000/- on 28th August 2020. I have attached the booking slip with this email. I can't express my happiness as I was feeling at that time of booking the car. "Hashim" was assigned to me for follow-up of my car status. On monthly basis I used to call Hashim ji about to know my car status. Every time Hashim was telling that I have booked your car but from company side he is not getting any confirmation about the delivery of car. When it was about to pass four months I was in doubt whether my car is booked or not. Subsequently I called to hyundai customer care, there I enquired about my car status. Customer care representative asked my name and phone number and he told that no car has been booked with this name or phone number. The same I inquired with Hashim, he told that he booked my car with my name and mobile number only. Then I came to know something is happened wrong with me. I again told to Hashim that I didn't find any car booking with my name or phone number as I enquired from hyundai customer service. Then I asked Hashim to give me any booking reference number through which I can know the car status from the customer care but he denied to share any thing regarding that. After presuriging he gave execuse that booking reference resides in the computer and it is impossible to take from there. And till date I don't know whether I am going to get my car. Even I don't know whether my car has been booked or not

I priya borkar purchased a Santro on 23 feb 2020 ..from ci hundai hoshangabad road bhopal mp india.

But till date not provide me my registration card .

i am calling staff numerous times and also visited showroom, but no one is helping me to get My new registration number card

8 month have passed nothing is happening and no one is bothered to look into this matter.

Mr.balram is intentionally annoying me and intentionally not prividing me My registraion card with proper name priya Borkar.

kindly look into the matter.

Dear Sir/Madam,

As per caption subject on10-Oct-2019 i have purchased a Motor Vehicle I-20 Elite Sports Dual TonModel -2019 from your dealership M/S Paradise Autocrop Pvt Ltd (ShivamHyundai Ajmer).Presently i have residing since May-2019 at TownRawlamandi, Sriganganagar Rajasthan. The Atmosphere at that place in summer isvery HOT in summer season near about 50 Plus temperature. In March -2020 I wasrun my Car approximately 120 KM and locked my car with closed all mywindows at that time temperature of inside my car is low due to cooling andoutside is very Hot for that reason due to proper air ventilation not in my Car its Front Windshield Glass was cracked on 10-March-2020.on thatday cracked not the effect on visibility on run a Car.
Where I am residing at Rawlamandi, near area & district Sriganganagar, there is many examples of this type ofdamaged in all type of Cars and the insurance company pass their claim and onmy side this claim rejected by insurance which hold office in your premises.
That Time I thought when I arrivedin Ajmer in my Home district I have taken Insurance claim from My insurancecompany with the help of Employee of M/S Paradise Autocrop PvtLtd because i have renew my insurance policy after called by ShivamHyundai insurance adviser with trust of Brand "Hyundai".
I was reached the M/S Paradise Autocrop Pvt Ltd (Shivam Hyundai Ajmer) on[protected] in afternoon to claim my damaged Car Windshield Glass and Back leftside Indicator replacement and i spoke to the adviser true caused of damaged ofmy Car.
and they are advised mefor write cause of damaged on writing with claim form.
I have written the application withdamaged of two cause one which is physically by bike and other one due tonature (Due to problem of Air ventilation not in CAR ) and then insurancecompany reject my application after 6 days of my CAR hold by Shivam Hyundai. Iam regularly talk every day about the same to Higher official of insurancecompany and Shivam Hyundai and their Controlling office but no one bother aboutthe same and insurance company said in telephonically this damaged due toManufacturing fault we not covered in insurance claim and Hyundai controllingofficial said this is not manufacturing mistake and both official no bother abouttheir Customer Problem.
In all Scenario i have observed thatHyundai dealer only make their profit by selling insurance product withhelp of Brand "Hyundai" they not bother about their Car purchaserCustomer and service. Once the Customerpurchased their vehicle they not bother their future problem regarding their CAR.They do not think about HYUNDAI brand they only make our Company profit.
Hyundai allow them to provide placeto insurance company with the aim of Customer Service at their HyundaiShow room but dealers use this only earn maximum profit from insurance company, they do not think about Customer Service.
My car hold Shivam Hyundai for 6 day but all team of Hyundai not resolved my issues for that reason my many personal work obstruct.
I am very disappointed and harassed by your Hyundai team member at Shivam Hyundai Ajmer(M/S Paradise Autocrop Pvt.Ltd.) for not provide better service and and proper guide dance at the time of claim myCar damaged.

At last again I like to informed thatmy CAR I-20 Sports dual ton having vehicle no:-RJ36CA8235, front Wind shieldglass was damaged due to not proper ventilation.
Kindly take up this matter onpriority.
I have enclosed image of my car on 10 th March-2020.

Thanks & Regards
VIKAS KHORWAL
HYUNDAI CUSTOMER
VEHICLE: I-20 dual ton (RJ36CA8235)
Mo/-[protected]

We are send out sonata s20 car service to your authorized service center M/Chandra Hyundai Coimbatore last three months back. We know from your service adviser our car brake booster had worn-out and also the engine sound was up normal. The parts are not available in our place. If you want you need to pay advance for the parts. We ready to pay and we need to sent the Performa for the parts. From till date your service people not send the Performa invoice and also no response form their side. We are make call several time to your adviser, please consider our complaints and need your help our car. Till now the car was not able to drive.

Dear Sir, I have two Hyundai cars (Creta SX-O of August 2016) and Grand i10 Sportz of 2018 June). Since beginning Creta had AC cooling complaints and with every service and in between I have complained of it many times to your Dealer cum Service Centre SS Hyndai, Pathanamthitta. In the beginning they had replaced the Cooling Coil that was found to be damaged during assembly of the unit being a manufacturing defect. However, this didn't solve the problem. In the last (4th paid service) again they have changed some parts but that also has not solved the complaint. In long trips after 5-60 KMs complete cooling is stopped and after about half an hour when reopened will work for some time and then stops. Kindly redress this long-pending grievance. I have extended warranty valid.
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Dear Sir, I have two Hyundai cars (Creta SX-O of August 2016) and Grand i10 Sportz of 2018 June). Since beginning Creta had AC cooling complaints and with every service and in between I have complained of it many times to your Dealer cum Service Centre SS Hyndai, Pathanamthitta. In the beginning they had replaced the Cooling Coil that was found to be damaged during assembly of the unit being a manufacturing defect. However, this didn't solve the problem. In the last (4th paid service) again they have changed some parts but that also has not solved the complaint. In long trips after 5-60 KMs complete cooling is stopped and after about half an hour when reopened will work for some time and then stops. Kindly redress this long-pending grievance. I have extended warranty valid.

Respected sir/madam
i made an wrong decision by booking an hyundai creta and wrong decision of booking that too in golden hyundai, salem.
Since from booking they cheated me
since i bought the creta in 2019 i am facing continous problems in the vehicle
first there is an steering column problem, it got replaced by hyundai.
Then on every service i am doing in the service centre only.In every service i complained of vibrations in the brake pedal when the brake is applied. For this issue service centre said they had skimmed the brake disc in the lathe, but again and again i faced the same problem.
In my last service which is done in 33000kms i complained of same brake pedal complaint and pick up drop in my car.For this issue they said the diesel filter has to be changed, i asked them to change, but they haven't changed due to lack of spare.They said they cleaned the filter so that there will be no issue.
I want my car full pdi inspection report.
Now my car got breakdown and it is in hmp ekkaduthangal showroom, they are saying that clutch had to be replaced completely.
I don't no how could this happened there is no burning smell in my vehicle.
I heard that the creta is having this clutch issue default and the hyundai has changed the clutch by their side for many customers who are complaining.My car has only run 40000kms.Since i bought the car i am facing heavy problems with the car and there is no peace of my mind.
My friend who had creta also had same breakdown complaint in 40000kms, the overall clutch replacement is done free of cost for him in trident hyundai, bangalore.
In hmp they are blaming on our driving and asking us to pay.
I lost hope in hyundai trust and reliability.
Hyundai is cheating their loyal premium customers.
I am having my mahindra xylo which had run 77000kms without clutch plate changed that to also driven by me only.
I need an proper response from hyundai and proper solution from hyundai.
I think hyundai and hyundai dealer had sold an faulty batch car to me.
If my issue is not sorted out, i am going to file an consumer complaint that hyundai has sold an faulty and filthy product to the customer.
Thanking you
yours truely
shahul hameed.S

R/sir, I already purchase santro sports cng car on dt 16.2.21 tuesday but i not satisfied because in maruti vxi model car wheel cover given but in santro sports not given so i shocked also central locking given in maruti so pl reply for this letter & helpful to me this item for sports model my biodata as below : ALPESH C PRAJAPATI
M NO [protected] I WAIT FOR YOUR REPLY AS EARLIER AS POSSIBLE