Hyundai Motor India Complaints & Reviews

I am feeling very disappointed with the condition of newly purchased car. I have purchased new verna in August0-2020 from AKC Hundai, SHahjahanpur. The paint quality is very poor. The paint is getting scratched off at many points particularly at curves even after the purchase of 15-20 days. The matter has been discussed with the dealer, but no satisfactory reply was given.
It seems that the quality of paint has been deterioted after shifitng from oil based paint to water based paint.
Although we have got done the teflon coating as recommended by the dealer. But is is of no use.
I request to look into the matter and resolve the issue

Neeraj Agarwal, Shahjahanpur (UP), [protected]

I had booked a CRETA SX PETROL Black with Ultimate Hyundai Panchkula on 17.11.2020 with waiting period of 3 months. Booking slip is also enclosed. It has been told to me that your booking no. is 1st. In the month Feb-2020, it has been told that your booking no. is 2nd and one car which has been allocated to dealer has been delivered to other customer. Now, I am surprised to know that dealer informed to me that your vehicle will delivered in the month of May/June based on allocation and there is no confirmed date.
Dealer keeps on changing the delivery date without any confirmation and still i am not confirmed when i will get the Vehicle.
Dealer is delivering my vehicle to somebody else every time and ditching me. It is requested to take strong action for the same and do the needful so that vehicle may be delivered to me at the earliest.

Regards
Arun Kumar Garg
Mb. No. [protected]

I have Booked a CRETA E model at Shivanshu Motors LLP, Wings Complex, Makarpura, Vadodara on 30.12.2020 in the name of JASWANT KUMAR. However, due to long waiting period on the said Model and no response from the dealer regarding expected delivery, i have cancelled the said booking on 07.02.2021.
But till date i gave not received my refund amount from the dealer even after continuous follow-ups
Please do needful

Dear Sir/Madam,

I bought a CRETA 1.6 CRDI AUTO SX from Berk Auto LLP, Panchkula in 2018 having Registration No:- HR06AR8786, Engine No:D4FBJM678803 Chassis No: MALC381UMJM476163 . I am from Panipat and therefore i prefer for servicing M/s Sawan K Motors Pvt.Ltd, Panipat. I got problem in engine in-spite of continue servicing as per schedule. Of your manual . After running approx 96700 KM vehicle engine got problem and it is getting jerks and stopped suddenly. It is happening frequently, even i can't drive 200 km continuous .Every time my vehicle went for servicing but the service center crew is not able to trace out the problem . Once they ask to down engine and we agreed after re-assembling of the engine my problem could not be solved.

I am not satisfied with your servicing and getting frushteted. Every time your service center only assure me but could not able to solve the problem. Such frequent servicing i am getting disturbed and losing lots from my day to day business.

It is my humble request to your company either replace the Engine or vehicle or take return back the vehicle. In case there is no way to resolve the problem or you are not able to take satisfactory action from your end, i will be compelled to go for legal.

Dear Sir,
I have bought a Hyundai Verna (VIN: MALC841CLHM024436) from M/s Kamal Hyundai Kota on 22.01.2018 ref: invoice no 947. To my extreme surprise and disappointment, yesterday, when I had to replace one of my tyres with stepney, I was informed by the mechanic that it is not possible to replace the tyre since the tyre and the rim of the stepney is of smaller size. To confirm this, when I checked myself physically, I was shocked to find that the stepney tyre size was 185/65R15 (CEAT Make) whereas all the other tyres were of size 195/55R16 (HanKOOK make). Moreover the stepney Rim was of steel, whereas all other rims were of alloy.
This is a sheer case of cheating by Hyundai, which is supposed to be having high regards in terms of ethics and values. This type of activity which seems to be for the purpose of saving some minor cost, puts the customer in high risk and inconvenience when he has to run the car with uneven tyres.
I am totally disappointed and pained to learn about this fraud by your company and strongly demand an explanation on urgent basis. If required, the vehicle can be inspected by your team at a mutually convenient date and place.
I am sure that your senior management will take this very seriously and do the needful accordingly.

Regards,
YASHWANT PARMAR
[protected]
[protected]@gmail.com

I want to purchase vanue top model diesal And I paid booking amount but not responsed and not dilleverd right time my car.07/11/2020 I book my car shivam hundai.04/12/2020 quotation provide me.than I go bank and completed formality.
But gaadi not received.i think my car other persan gave him.i think distributer & company only collet advance than forget customer.

Sir, I had given my accidental car I-10 in Himgiri hyundai on 18-02-21. The car is lying there idle as it is. The service advisor Mr Ravi and bodyshop manager Mr Vimal has stated non availibilty of spares. If Himgiri Hyundai does not have spare parts then why they are taking cars for repair. Does it mean that Hyundai MIL is notT able to provide spares to channel partners. My whole work is jeopardised . Everyday I have to spend 1500 to 2000 for local conveynce even than my work is left unfinished. My wife has fractured leg and has limited mobility. Due to non repair of my car she is also suffering. Himgiri hyundai must compensate me for my daily woes and financial loss. They should provide alternative vehicle and repair my car asap.

I am acustomer who has booked i20 Asta(o) with giving an amount of Rs.21, 000/-. When found in your website it shows ex-showroom price is Rs.9, 19, 000/- and when calculated its on-road price is found Rs.9, 71, 408/-.Mr. Bhaskar working as sales executive in LMS HYUNDAI, Port Blair, Andaman & Nicobar islands is telling me its price is Rs.9, 89, 000/-. Now tell how its so much differences of Rs.17, 592/- between in your company rate and his rate? Moreover, he doesn't respond whenever is called.
Waiting for your reply. Treat as most urgent. I am in state to take legal action against the company/Mr. Bhaskar.
Please find the attachment also and do the needful.

Abhishek hundai chhindwara vehicle delivered 15 feb but accesorios are not provided, as per employees there are not availability show.and given date by date extension for providing accesorios. Pls provide early as soon as possible
Other wise I will called at 181 cm helpline no.

I had serviced my I20 Active from Kamal Automart PVT LTD, Kota (Authorized service center of Hyundai)
The servicing done was very poor that on the very next day I had to replace all the spark plugs that too on chargeable basis.
Also, Navigation SD card found missing after the service. Service center is denying responsibility and asking to purchase new one.

The case of mental harassment of customer.

Hi All,

My car grand i10 has been taken for 3rd free service by service person from my home without any issues on Jan 18th 2021. Still I dint get my car back and not sure about my car status and where it is.

Initially on 19th they said rat bite happened and complete wire should be replaced. Again after 2 days, one more issue, ECM gone and need to be replaced cost 58K +labour .

And no responsible...

Mine is a 2017 model i20 elite diesel and it has done around 55600kms. The car is originally under MGF Hyundai dealership, but it has still got warranty which is extended for 5 years. The second last service which I’ve done 5 months back at MGF Hyundai aleppy costed only around ₹10000 and I’ve still got the invoice. My recent service costed around ₹20, 000. I’ll give a summary.
Total cost of the parts - 5827.43
Parts GST - 6962.91
Labour charge - 12947.19
Grand total - 19910

The car is not even in Premium segment. It’s a normal 1.4 CRDI engine. How will it cost this much? I was really shocked!
After talking with the manager, I done the payment because I wanted the car by evening and I clearly made a decision in my mind that I won’t be dealing with that branch ever again. It’s better doing an enquire. I’m satisfied with Hundai, but not with Popular Hyundai Kodimatha dealer.

On 1st February I booked I20 sports model by paying Rs 21, 000. As I was buying a car I had to search the best car for my requirements. Meanwhile, i told them that IMT (Intelligent Manual Transmission) model to be test driven. I took the test drive and then told them to proceed accordingly. Later, on due to Covid 19 and some deep financial problems from my end I told them that I won't be able to take the delivery of the car. Now, they are refusing to pay me the booking amount of Rs 21, 000 stating that retail invoice has been made. But, I won't be able to buy the car due to my financial problems. As per cancellation Rs 3000 can be charged. I am ready for the same and issue the balance amount. I am giving 24hrs after notice comes to their end. Or else case will be forwarded to Consumer Forum for customer harassment.

Customer Contact Details

Nityananda Patra
[protected].

With Regards
Advocate
Suman Patra

Respected Sir,

My self has bought Santro 1.1 AMT (WB-74-BA-1569) on October-2019 from Koushal Hyundai Paul Para Matigarah, Siliguri, West Bengal. But during August-2020 it was showing starting problem for which service personal from Hyundai come but unable to solve the problem and recommend to send to service center. Send to service center and brought the car again same starting problem coming again send to service center on 31-December-2020 but to date it was not ready service center manager Arindam(Mobile- [protected]) said parts have not been received.
When contact Hyundai East Regional Office 1 Kolkata they said they are looking after it. SOUMYA GHOSH(Mobile-[protected]) your engineer is not receiving my phone call and avoiding my call for past one week and Your sales executive Ms Rinku Das both from Kolkata office not helping out.
Sir savings for many years I have buy this car also there is loan for it, I am facing great harassment contacting Kolkata Office and Service Centreville. Even Corporate office Delhi I have contacted but without any answer.

Sir I humbly request you to provide my car I am really lost my hope in you staff, you are last hope sir.

Thanking You

PRITHWIRAJ ROY
CAR OWNER:- SANDHYA KUMARI my Mother-in Law
Mobile- [protected]

Have got serviced my vehicle creta2016 model (HP22B9869)at Punj hyundai Hamirpur HP on dated 21jan 2021.After traveling 40km (total mileage 31000km) vehicle engine stops suddenly.I contacted Punj hyundai Hamirpur and their mechanic took it to the agency workshop.After checking they said that it's throtle body is damaged and it is to be replaced costing ₹32000 approx. Although the warranty period(3yr/60000km)is over but the total mileage is only 31000km. My complaint is that the servicing agency did something mischievous during service because before that engine never indicate throtle problem. Now after 20days company doesn't provide me throtle body. Company is not taking any responsibility of engine failure after 31000km mileage. Can I took this matter to consumer court.Thankyou.

I had booked my creta ex petrol polar white in the first week of November 2020. They had promised me about the delivery date in first week of feb 2021. But the sales manager Mr pati is just doing his job in just a unprofessional manner. Just before some days they are telling me to take gray colour creta. Is this a one kind of joke!!! Or are they giving me it in free. Service of Hyundai balasore state odisha is very pathetic. I have cancelled somany programs due to the delay in delivery. Pls do some needfull. Thank u

Good evening,
Although I have lost complete faith on HYUNDAI brand for good.
Yet it is my duty to raise the concern for upper management about the current prevailing scenario in their service center. Which run without proper regular check on ethical dealing ground.

My car had a accident on 16 Jan 2021. So as naive customer I sent my car to Hyundai service center with expectation for professionalism and decent work job.
DL12CK1083

However I had a worst experience of my life. Never felt to frustrated and helpless in life.

Hyundai Professional enginer service center, sector 52, wazirpur, Gurgaon.
I was given estimation of[protected] thousands and it was signed and agreed by myself/ younger brother and Hyundai representative with Mr. Sharik Turki.
However when I got the bill for 95000. Without explanation.
Without intimation about over service amount.

And when after raising a complaint multiple times. Other body parts where mishandle.

Finally after all this when I confronted senior member Mr. Vikas and Mayank DIXIT. They threaten me.

I don't how Hyundai can be so careless by putting such people on service industry.

There should be some discipline and ethical grounds in business.
It's hard to acknowledge Hyundai reality, hiring local mafia in uniform.

HYNDAI is a Disgusting setup.

Regards
Sumit Manghani

I have booked Hyundai Creta on November 2020 at KUN Hyundai anantapur Andhra Pradesh. They have neither ordered the vehicle nor refunded the booking amount. Meanwhile I have booked the same vehicle from Lakshmi Hyundai vishakapatnam and getting delivered by February end this year. The showroom people at anantapur are turning deafear regarding refund of my booking amount. Please let me know whom to approach and where to lodge complaint. My contact details:
K Nagaraju
Manager
SBI madakasira
[protected]

Hello

I am really disappointed for purchase of i10 nios before 25 days.. After purchase my horn was not working.. It was not working with in 3 days. Then i went to service centre and replace it.. After service now it indicating continues oil and battery icon and breake also not working properly... This all happening with in 25 days of new product of hyundai..
I m sending u this email and i will send this email to hier authorities so that they know what is happening with hyundai..

I purchased and service (both) at koncept okhla delhi.

Manas
[protected]
DL12CT4827

Dear sir, Madam
I want to pay attention in regards that I have purchased my new Hyundai i20 car in 6th of November till date I haven't received a car documents as I want to know why are your dealership suffering customers
Dealership Arise Hyundai srinagar j&k